Computerworld.com [Hacking News]

Initially called Microsoft 365 Copilot when it launched in November 2023, the renamed “Copilot for Microsoft 365” brings a range of generative AI (genAI) features to office productivity apps such as Word, Outlook, Teams and Excel. 

In a blog post announcing the tool, Microsoft CEO Satya Nadella described it as “the next major step in the evolution of how we interact with computing…. With our new copilot for work, we’re giving people more agency and making technology more accessible through the most universal interface — natural language.”

At launch, Microsoft explained that the Copilot “system” consists of three elements: Microsoft 365 apps such as Word, Excel, and Teams, where users interact with the AI assistant; Microsoft Graph, which includes files, documents, and data across the Microsoft 365 environment; and the OpenAI models that process user prompts, such as the ChatGPT-4 large language model and DALL-E 3 model for image generation.

With the tool, Microsoft aims to create a “more usable, functional assistant” for work, J.P. Gownder, vice president and principal analyst at Forrester’s Future of Work team, told Computerworld in fall 2023. “The concept is that you’re the ‘pilot,’ but the Copilot is there to take on tasks that can make life a lot easier.” 

The Copilot for M365 is “part of a larger movement of generative AI that will clearly change the way that we do computing,” he said, noting how the technology has already been applied to a variety of job functions — from writing content to creating code — since ChatGPT-3.5 launched in late 2022.

A Forrester report last year predicted that 6.9 million US knowledge workers — around 8% of the total — would be using Copilot for M365 by the end of 2024.

Nadella talked up the effectiveness of the M365 Copilot during a 2023 earnings call, claiming customers had seen productivity gains in line with that of the GitHub Copilot, the AI assistant aimed at developers that launched two years ago. (For reference, GitHub has previously claimed developers were able to complete a single task 55% quicker thanks to the GitHub Copilot, while acknowledging the challenges in measuring productivity.)

Even priced at $30 per user per month, there’s potential to deliver considerable value to businesses, assuming the Copilot delivers on its promise over time. Said Gownder: “The key issue is, ‘Does it actually save that time?’ because it’s hard to measure and we don’t really know for sure. But even conservative time savings estimates are pretty generous.”

The Copilot for M365 is billed as providing employees with access to genAI without the security concerns of consumer genAI tools; Microsoft says its models aren’t trained on customer data, for instance. But deploying the tool represents significant challenges, said Avivah Litan, distinguished vice president analyst at Gartner.

There are two primary business risks, she said: the potential for the Copilot to ‘hallucinate’ and provide inaccurate information to users, and the ability for the Copilot’s language models to access huge swathes of corporate data that’s not locked down properly.

“Information oversharing is one of the biggest issues people are going to face in the next few months, or six months to a year,” said Litan. “That’s where the rubber is going to hit the road on the risk — it’s not so much giving the data to Microsoft or OpenAI or Google, it’s all the exposure internally.”

Copilot for Microsoft 365 features: How do you use it?

Copilot interactions within apps can take a variety of forms, depending on the application. In many cases, users will interact with it via the chat interface available in a sidebar; Copilot functionality is also built more directly into some apps, such as a pop-up in a Word document or Outlook email, for instance. 

Here’s how the Copilot works in some M365 apps.

In a Word doc, it can suggest improvements to existing text or let users create a first draft from scratch. To generate a draft, a user can ask Copilot in natural language to create text based on a prompt, and can upload additional files and sources of information to guide the AI assistant. Once created, the user can edit th document, adjust the style, or ask the Copilot to redo the whole thing. A Copilot sidebar provides space for more interactions with the bot, which also suggests prompts to improve the draft, such as adding images or an FAQ section, or summarize the text. 

During a Teams video call, the Copilot provides a recap of what’s been discussed so far, with a brief overview of conversation points in real time. It’s also possible to ask the AI assistant for feedback on people’s views during a call, or what questions remain unresolved. Those unable to attend a particular meeting can send the AI assistant in their place to provide a summary of what they missed and action items they need to follow up on. 

Copilot can help a Word user draft a proposal from meeting notes. 

In PowerPoint, Copilot can automatically turn a Word document into draft slides that can then be adapted via natural language in the Copilot sidebar. It can also generate suggested speaker notes to go with the slides and add more images. 

These are just some examples. Other apps that feature Copilot integration include Excel, Outlook, OneNote, Loop, and Whiteboard.

The other way to interact with Copilot is via a separate chat interface that’s accessible via Teams. Here, the Copilot works as a search tool that surfaces information from a range of sources, including documents, calendars, emails, and chats. For instance, an employee could ask for an update on a project, and get a summary of relevant team communications and documents already created, with links to sources.

Microsoft will extend Copilot’s reach into other apps workers use via “plugins” — essentially third-party app integrations. These will allow the assistant to tap into data held in apps from other software vendors including Atlassian, ServiceNow, and Mural. Fifty such plugins are available, with “thousands” more expected eventually, Microsoft said. 

How much does Copilot cost — is it worth $30 per user, per month?

The main Microsoft 365 Copilot is available for enterprise customers on E3, E5, F1 and F3 plans, as well as Office E1, E3, E5, and Apps for Enterprise. It’s also available for smaller business customers on the following plans: Businesses Basic, Business Standard, Business Premium, and Apps for Business.

In each case, the Copilot for Microsoft 365 costs an additional $30 per user each month.

It’s a significant extra expense given that M365 subscriptions start at $6 per user each month for Busines Basic and go up to $55 per user each month for E5. Part of this due to the cost of the high computing costs of the Copilot incurred by Microsoft, said Raúl Castañón, senior research analyst at 451 Research, a part of S&P Global Market Intelligence.

“Microsoft is likely looking to avoid the challenges faced with GitHub Copilot, which was made generally available in mid-2022 for $10/month and, despite surpassing more than 1.5 million users, reportedly remains unprofitable,” said Castañón.

In addition to the core Copilot for M365, job role-specific Copilots are available as paid add-ons. Sales and service Copilots each cost an additional $20 per user each month, while a finance Copilot is currently in preview.

The pricing strategy reflects Microsoft’s confidence in the impact that genAI will have on workforce productivity.

Per Forrester’s calculations in the “Build Your Business Case For Microsoft 365 Copilot” report, an employee earning $120,000 annually — roughly $57 per hour — might save four hours a month on various productivity tasks; those four hours would be worth around $230 a month. In that scenario, it would make sense to invest in Copilot for an employee earning even half that amount, and that’s leaving aside less tangible benefits around employee experience when automating mundane tasks.

There are, as the Forrester points out, other costs to consider beyond licensing — employee training, for instance, as employees learn the new technology. Gartner also predicts that enterprise security spending will increase in the region of 10% to 15% in the next couple of years as a result of efforts to secure genAI tools (not just M365 Copilot).

Businesses are likely to take a cautious approach to deploying the Microsoft tool, at least at first. Microsoft expects revenue related to M365 Copilot to “grow gradually over time,” Microsoft CFO Amy Hood said during the company’s Q1 2024 earnings call. On the same call, Nadella noted that Copilot will be subject to the usual “enterprise cycle times in terms of adoption and ramp.”

Even if the pace of adoption is gradual, there appears to be plenty of interest in deploying it. Forrester expects around a third of M365 customers in the US to invest in Copilot in the first year. Companies that do so will provide licenses to around 40% of employees during this period, the firm estimated.

(Note: while not actually branded as Copilot, Microsoft also makes some genAI features available in Teams Premium. This includes AI-generated notes, AI-generated tasks and live translations in video calls, all of which are powered by ChatGPT AI models. For businesses that are mostly interested in AI assistant features for meetings, this offers a cheaper option than a full Copilot for M365 subscription.) 

What are Microsoft’s other Copilots?

Microsoft’s Copilot is embedded in a wide array of products. Beyond the M365 suite, there are Copilots for Dynamics, Power BI, GitHub, and Microsoft’s security suite.

And then there are Copilots aimed primarily at consumer, rather than business, users. 

Microsoft launched Copilot Pro in January 2024, a $20 a month subscription that provides individuals with similar functionality to the Copilot for M365. Copilot Pro customers gain access to Copilot chatbot and genAI image creation, as well as AI assistant features in free web versions of apps such as Word, Excel, PowerPoint, and Outlook (though not Teams). Those with Microsoft 365 Personal and family subscriptions can also access the Copilot in desktop apps. 

There’s also a free version of the Copilot with access to chatbot functionality only.

The Copilot chat interface is accessible in several ways by both paid and free users. There’s a dedicated web page, a mobile app, and a chatbot built into the Windows operating system, Edge browser, and Bing search engine.

How are early customers using Copilot?

There are two basic ways users will interact with Copilot. It can be accessed directly within a particular app — to create PowerPoint slides, for example, or an email draft — or via a natural language chatbot accessible in Teams, known as Microsoft 365 Chat. 

Interactions within apps can take a variety of forms, depending on the application. When Copilot is invoked in a Word document, for example, it can suggest improvements to existing text, or even create a first draft.

To generate a draft, a user can ask Copilot in natural language to create text based on a particular source of information or from a combination of sources. One example: creating a draft proposal based on meeting notes from OneNote and a product road map from another Word doc. Once a draft is created, the user can edit it, adjust the style, or ask the AI tool to redo the whole document. A Copilot sidebar provides space for more interactions with the bot, which also suggests prompts to improve the draft, such as adding images or an FAQ section. 

During a Teams video call, a participant can request a recap of what’s been discussed so far, with Copilot providing a brief overview of conversation points in real time via the Copilot sidebar. It’s also possible to ask the AI assistant for feedback on people’s views during the call, or what questions remain unresolved. Those unable to attend a particular meeting can send the AI assistant in their place to provide a summary of what they missed and action items they need to follow up on. 

In PowerPoint, Copilot can automatically turn a Word document into draft slides that can then be adapted via natural language in the Copilot sidebar. Copilot can also generate suggested speaker notes to go with the slides and add more images. 

The other way to interact with Copilot is via Microsoft 365 Chat, which is accessible as a chatbot with Teams. Here, Microsoft 365 Chat works as a search tool that surfaces information from a range of sources, including documents, calendars, emails, and chats. For instance, an employee could ask for an update on a project, and get a summary of relevant team communications and documents already created, with links to sources.

Microsoft will extend Copilot’s reach into other apps workers use via “plugins” — essentially third-party app integrations. These will allow the assistant to tap into data held in apps from other software vendors including Atlassian, ServiceNow, and Mural. Fifty such plugins are available, with “thousands” more expected eventually, Microsoft said. 

Copilot can synthesize information about a project from different sources.

How are early customers using Copilot?

Prior to launch, many businesses accessed the Copilot for M365 as part of a paid early access program (EAP); it began with a small number of participants before growing to several hundred customers, including Chevron, Goodyear, and General Motors. 

One of those involved in the EAP was marketing firm Dentsu, which began deploying 300 licenses to tech staff and then employees across its business lines globally. The most popular use case so far is summarization of information generated in M365 apps — a Teams call being one example.

“Summarization is definitely the most common use case we see right out of the box, because it’s an easy prompt: you don’t really have to do any prompt engineering…, it’s suggested by Copilot,” Kate Slade, director of emerging technology enablement at Dentsu, said.

Staffers would also access M365 Chat functions to prepare for meetings, for instance, with the ability to quickly pull information from different sources. This could mean finding information from a project several years ago “without having to hunt through a folder maze,” said Slade.

The feedback from workers at Dentsu has been overwhelmingly positive, said Slade, with a waiting list now in place for those who want to use the AI tool.

“It’s reducing the time that they spend on [tasks] and giving them back time to be more creative, more strategic, or just be a human and connect peer to peer in Teams meetings,” she said. “That’s been one of the biggest impacts that we’ve seen…, just helping make time for the higher-level cognitive tasks that people have to do.”

Use cases have varied between different roles. Denstu’s graphic designers would get less value from using Copilot in PowerPoint, for example: “They’re going to create really visually stunning pieces themselves and not really be satisfied with that out-of-the-box capability,” said Slade. “But those same creatives might get a lot of benefits from Copilot in Excel and being able to use natural language to say, ‘Hey, I need to do some analysis on this table,’ or ‘What are key trends from this data?’ or ‘I want to add a column that does this or that.’”

How does Copilot compare with other productivity and collaboration genAI tools?

Most vendors in the productivity and collaboration software market have added genAI to their offerings at this point.

Google, Microsoft’s main competitor in the productivity software arena, launched DuetAI for Workspace in 2023, and rebranded to Gemini Enterprise ($30 per user each month) and   Gemini Business ($20 user each month). Google’s AI assistant can summarize Gmail conversations, draft texts, and generate images in Workspace apps such as Docs, Sheets,and Slides. 

Slack, the collaboration software firm owned by Salesforce and a rival to Microsoft Teams, launched its Slack AI feature in February. Other firms that compete with elements of the Microsoft 365 portfolio, such as Zoom, Box, Coda, and Cisco, have also touted genAI plans. 

Meanwhile, Apple announced that it will build generative AI features into its range of productivity tools.

Then there are the AI specific tools, such as OpenAI’s ChatGPT, as well as Claude, Perplexity AI, Jasper AI and others, that provide also provide text generation and document summarization features. 

Copilot has some advantages over rivals. One is Microsoft’s dominant position in the productivity and collaboration software market, said Castañón. “The key advantage the Microsoft 365 Copilot will have is that — like other previous initiatives such as Teams — it has a ‘ready-made’ opportunity with Microsoft’s collaboration and productivity portfolio and its extensive global footprint,” he said. 

Microsoft’s close partnership with OpenAI (Microsoft has invested billions of dollars in the company on several occasions since 2019 and has a large non-controlling share of the business), likely helped it build generative AI across its applications at faster rate than rivals. 

“Its investment in OpenAI has already had an impact, allowing it to accelerate the use of generative AI/LLMs in its products, jumping ahead of Google Cloud and other competitors,” said Castañón. 

What are the genAI risks for businesses? ‘Hallucinations’ and data protection

Along with the potential benefits of genAI tools like the Copilot for M365, businesses should consider risks. These include the hallucinations large language models (LLMs) are prone to, where incorrect information is provided to employees.

“Copilot is generative AI — it definitely can hallucinate,” said Slade, citing the example of one employee who asked the Copilot to provide a summary of pro bono work completed that month to add to their timecard and send to their manager. A detailed two-page summary document was created without issue; however, the address of all meetings was given as “123 Main Street, City, USA” — an error that’s easily noticed, but an indication of the care required by users when relying on Copilot.

The occurrence of hallucinations can be reduced by improving prompts, but Dentsu staff have been advised to treat outputs from the genAI assistant with caution. “The more context you can give it generally, the closer you’re going to get to a final output,” said Slade. “But it’s never going to replace the need for human review and fact check.

“As much as you can, level-set expectations and communicate to your first users that this is still an evolving technology. It’s a first draft, it’s not a final draft — it’s going to hallucinate and mess up sometimes.”

Tools that filter Copilot outputs are emerging that could help here, said Litan, but this is likely to remain a key challenge for businesses for the forseeable future.

Another risk relates to one of the major strengths of the Copilot: its ability to sift through files and data across a company’s M365 environment using natural language inputs.

While Copilot is only able to access files according to permissions granted to individual employees, the reality is that businesses often fail to adequately label sensitive documents. This means individual employees might suddenly realize they are able to ask Copilot to provide details on payroll or customer information if it hasn’t been locked down with the right permissions.

A 2022 report by data security firm Varonis claimed that one in 10 files hosted in SaaS environments is accessible by all staff; an earlier 2019 report put that figure — including cloud and on-prem files and folders — at 22%. In many cases, this can mean organization-wide permissions are granted to thousands of sensitive files, Varonis said.

In many cases, the most important data, around payroll, for instance, will have strict permissions in place. A greater challenge lies in securing unstructured data, with sensitive information finding its way into a wide range of documents created by individual employees — a store manager planning payroll in an Excel spreadsheet before updating a central system, for example. This is similar to a situation that the CTO of an unnamed US restaurant chain encountered during the EAP, said Litan. 

“There’s a lot of personal data that’s kept on spreadsheets belonging to individual managers,” said Litan. “There’s also a lot of intellectual property that’s kept on Word documents in SharePoint or Teams or OneDrive.”

“You don’t realize how much you have access to in the average company,” said Matt Radolec, vice president for incident response and cloud operations at Varonis. “An assumption you could have is that people generally lock this stuff down: they do not. Things are generally open.”

Another consideration is that employees often end up storing files relating to their personal lives on work laptops.

“Employees use their desktops for personal work, too — most of them don’t have separate laptops,” said Litan. “So you’re going to have to give employees time to get rid of all their personal data. And sometimes you can’t, they can’t just take it off the system that easily because they’re locked down — you can’t put USB drives in [to corporate devices, in some cases].

“So it’s just a lot of processes companies have to go through. I’m on calls with clients every day on the risk. This one really hits them.”

Getting data governance in order is a process that could take businesses more than a year to get sorted, said Litan. “There are no shortcuts. You’ve got to go through the entire organization and set up the permissions properly,” she said.

In Radolec’s view, very few M365 customers have yet adequately addressed the risks around data access within their organization. “I think a lot of them are just planning to do the blocking and tackling after they get started,” he said. “We’ll see to what degree of effectiveness that is [after launch]. We’re right around the corner from seeing how well people will fare with it.”

The Copilot for M365 pros and cons Pros:

• Boost to productivity. GenAI features can save time for users by automating certain tasks. 
• Breadth of features. Copilot for M365 is built into the productivity apps that many workers use on a daily basis, including Word, Excel, Outlook and Teams. 
• Responses generated by the Copilot for M365 are anchored in the emails, files, calendars, meetings, contacts, and other information contained in Microsoft 365. This means the Copilot for M365 can arguably offer greater insights into work data than any other generative AI tool. 
• Enterprise-grade privacy and security controls. Unlike consumer AI assistants, Microsoft promises that customer data won’t be used to train Copilot models. It also offers tools to help manage access to data in M365 apps.   

Cons:

• Price. GenAI isn’t cheap and M365 customers are required to pay a significant additional fee each month for access to Copilot features. An individual employee might not need access to Copilot in more than a couple ofM365 apps.
• Need for employee training. Getting the most out of genAI tools will require guidance around effective prompts, particularly for employees that are unfamiliar with the technology — an additional cost businesses must factor in.
• Accuracy and hallucinations. LLMs are notoriously unreliable, confidently offering answers that are incorrect. This is a particular concern when it comes to business data, and users must be on the lookout for errors in Copilot outputs.
• Data protection risks. The ability for Copilot for M365 to access a wide range of corporate data means businesses must be careful to ensure that sensitive documents are not exposed.
• The Copilot functionality in Excel is limited at this stage.

More on Copilot for Microsoft 365:

• Copilot for Microsoft 365 deep dive: Productivity at a steep price
• Microsoft Copilot Pro review: Office joins the genAI revolution
• Microsoft extends Copilot access to individuals and SMBs

Enterprise developers might not be the biggest audience, but they’re a really important one — so the news that MacStadium has introduced a tool that lets them create and manage multiple macOS virtual machines locally matters. It’s a free addition to the company’s existing suite of virtualization tools, which it introduced with Orka Workspace a year or two ago.

The time is right for tools like this. After all, developers are building more Mac, iPad, and iPhone apps than ever before, reflecting the growing market share of Apple products in the enterprise. The snag is that testing is required when building apps both for consumer/customer-facing solutions and also proprietary tools for internal use. 

This is where MacStadium’s new solution comes in. 

Orka Desktop, for free local virtualization

Orka Desktop is a free macOS virtualization tool that lets you deploy virtual Macs locally. What this means to developers, of course, is that they can more easily test apps on virtual Macs, which should help accelerate and democratize the development process.

This is particularly handy as single-use VMs provide trustworthy test results because they act as fresh installs, and subsequent testing takes place on a brand new VM. Use of such ephemeral VMs is becoming an industry standard approach in DevOps.

“Developers regularly use virtualization tooling, but most aren’t aware of the fundamental differences and optimizations that tools can provide for Mac,” said Jason Davis, MacStadium’s chief product officer.

There is a real need for these kinds of tools. One report on Apple use in the enterprise found that three-quarters (76%) of businesses are now using more Apple devices, so it is inarguable that a market for these tools exists.

What does Orka Desktop do?

The developers have put together a consumer-simple, deceptively capable user interface to support the virtual machines; it makes it easier to make changes to those machines from local machines to the cloud.

“Orka Desktop provides the tools to allow developers to create many different macOS image versions locally, commit those into a shared repository, and pass them around for collaboration,” MacStadium CTO Chris Chapman said in a statement. 

Orka Desktop is available now. Useful and powerful features within the system include the following:

• You can start, stop, pause, and configure VMs easily from within the Orka Desktop admin panel.
• Free local macOS virtualization provides developers with tools to create, package, and distribute VMs easily without cost.
• Users get near-native performance on Apple Silicon, with virtualization overhead as low as 5%.
• Developers can build and share Open Container Initiative (OCI) images, which helps improve collaboration and sharing on projects.
• The ability to wrap and compress virtual machines using OCI means the size of the disk image can shrink, so a 90GB image becomes a 15GB equivalent, which makes it easier to move the images around. OCI also allows teams to work with most standards-based registries.
• An easy-to-use GUI interface supports actions on VMs from local machines to the cloud, enhancing efficiency and flexibility.

Existing Orka customers can use Orka Desktop as an extension of their current MacStadium Orka Cluster, which makes it easier to switch from local to global development clusters and product deployment. This enhances team collaboration and offers safer, more reliable testing environments.

Why use VMs?

There are lots of reasons to use of VMs in development. Not only are they inherently easier to secure, but they can be adapted to simulate different hardware configurations — far more cost effective than using actual hardware test machines. They also provide distribution and simulation testing benefits for collaborative development groups.

Of course, this solution isn’t there for Windows or Linux VMs, (for that you may end up working with Parallels or Mac cloud services such as those from MacStadium and/or Amazon), but for Mac and iOS development Orka Desktop makes a lot of sense. Apple also seems to recognize the need to run VMs and recently introduced iCloud support to VM macs.

Please follow me on Mastodon, or join me in the AppleHolic’s bar & grill and Apple Discussions groups on MeWe.

More by Jonny Evans:

• Apple agrees to open up Apple Pay in Europe
• Apple removes VPN apps in Russia; here’s what to do next
• Microsoft employees must use Apple iPhones in China

The AI age has come upon us more quickly than anyone imagined. In just a year and a half, OpenAI’s generative AI tool ChatGPT and its offspring Microsoft Copilot went from a fad to must-have business tools in which the companies are investing billions.

Now the genAI frontrunner, Microsoft is building Copilot into its full product line. There’s a free version of Copilot in Windows and in the Edge browser. There’s a paid Copilot Pro subscription for individuals. There’s a Copilot for Security, a Copilot for Sales, a Copilot for Finance, and many more.

Several months ago, the company released the most anticipated Copilot of them all, the subscription-based Copilot for Microsoft 365, which integrates AI features into the business versions of Microsoft’s office suite. That signaled the end of the hype phase of genAI. It’s now time to see how much it can help businesses in the real world. The rubber’s finally met the road.

Is Copilot for Microsoft 365 right for your business? Is it right for anyone’s business? To find out, I put it through its paces, testing how well it works (or doesn’t work) in Word, Excel, PowerPoint, and Outlook, the core Microsoft 365 apps. I also tested its ability to help you get big-picture overviews that combine information from all those apps.

Based on those results, I made recommendations for whether it’s ready for prime time for businesses, and if so, which companies could benefit from it. Read on to see what I found.

In this article:

• Copilot in Word
• Copilot in Excel
• Copilot in PowerPoint
• Copilot in Outlook
• Copilot for Microsoft 365: Getting big-picture information
• Copilot for Microsoft 365 extras
• Is Copilot for Microsoft 365 right for your business?

Copilot in Word

One way or another, many people’s work revolves around drafting text documents — reports, memos, planning documents, marketing materials, budget suggestions…the list is endless. So odds are that a significant amount of time you spend in Microsoft 365 will be in Word.

How much Copilot will help you depends not only on how much time you spend in Word, but also on the complexity of the documents you write and how comfortable you are with writing. Some people — think of them as the lucky few — sit down at the keyboard, and words start flowing in a well-organized way, everything phrased succinctly and to the point, with very little editing or rewriting required, even in complicated documents. For them, Copilot might not be a tremendous time-saver or productivity booster.

But then there’s the rest of the world. Those who stare forlornly at the keyboard when they’ve got to write a memo. Who feel angst when confronted with a deadline for a project proposal or a marketing document. Who live by the saying: “Writing is easy. You just open up a vein and bleed.”

Those are the people for whom Copilot in Word is designed. And while Copilot won’t solve all their problems, it does quite a good job making efficient writers of most people.

Creating document drafts from a description

Copilot’s help starts the moment you want to create a document. Press Alt-I and the Draft with Copilot screen appears. Describe the document you want to create, including an outline or notes if you have them. Copilot goes to work right away and produces a draft for you.

Copilot can help you draft a new document when you describe it or give it an existing file as a starting point.

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Copilot can help you draft a new document when you describe it or give it an existing file as a starting point.

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Copilot can help you draft a new document when you describe it or give it an existing file as a starting point.

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Don’t expect anything flashy or unique; Copilot won’t wow anyone with its writing style. It’s workaday and often pedestrian. But for many people in many jobs, workaday and pedestrian is fine, as long as all the information is there, the writing is clear, the document is organized well, and there are no obvious grammatical errors. And I found every time — whether drafting a project proposal, marketing document, or sales pitch — Copilot turned out exactly that kind of document.

Making it more useful is that after it generates a draft, it asks if you want to change it in any way — for example, to make it more or less formal or to make it shorter or longer. You can keep iterating it like this until it reads the way you want it.

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After you draft a document using Copilot, it allows you to refine the draft in any way you’d like.

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And keep in mind that the hardest part of writing is often just getting a first draft written; you can add flash and pizazz afterwards if that’s what you want. So even experienced writers can find some use for it, because it can quickly generate initial drafts.

Beware of ‘hallucinations’

Copilot at times will do research on its own about the topic you’ve asked it to write about, and include that information in the draft. That can be both a good thing and a bad thing. It’s good when the additional information reflects what you’ve asked it to do. But it can be seriously problematic when it makes up information on its own — especially when that information is incorrect. In my tests, it did that on several occasions.

For example, I asked it to write an email memo to the Director of Data Engineering of an imaginary company I created (Work@Home, which I say sells home office furniture) complaining about data inaccuracies I’ve found. I didn’t provide specific details about what those inaccuracies were.

Copilot, on its own, wrote that I had found “missing values, incorrect labels, inconsistent formats, and duplicate records.” It added in the draft, “I have attached a spreadsheet with some examples of the data errors I have found, along with the sources and dates of the data.”

None of that was true, and I certainly had no spreadsheet that contained the imaginary errors.

I also found that Copilot for Word wrote different drafts for me when I asked the same question on different days. The second time I made the request I detailed in the previous paragraph, it made up far more details than the first, citing nonexistent problems such as “many rows with missing values for important variables such as customer ID, purchase date, and product category… incorrect labels for some variables, such as gender. Some values were labeled as M or F, while others were labeled as Male or Female.”

The draft also complained about outdated information, such as old prices. (Again, none of this existed.) It even added a section with recommendations about how to fix the problems — recommendations that I never made.

The lesson here: You need to very carefully review whatever Copilot creates for you. Copilot, like all generative AI software, is subject to what researchers call “hallucinations” – that is, making up things, and doing what we would call lying if a person did it.

So as always when using genAI tools, it’s important to check Copilot’s output for factual errors, whether you’re using it in Word, PowerPoint, or other apps. Even when it’s creating a draft based on an existing document, it may introduce new material that is incorrect.

I found in my tests that when I included a great deal of detailed information in my request, Copilot tended not to hallucinate like this. So keep that in mind when using it. Asking Copilot to list the sources where it got its information from can also help mitigate hallucinations.

I found another oddity with Copilot for Word. When you create a new document in Word, there are two ways to make a Copilot request: You can click the Copilot icon on the Ribbon or else press Alt-I. When you click the icon, a Copilot pane slides in from the right, and you type in your prompt there. The draft appears in that pane as well. You’ll have to copy and paste it into a Word document manually.

When you press Alt-I, there’s no Copilot pane. Instead, a small “Draft with Copilot” screen appears, and you type your request there. In that instance, the draft is created in the document itself. You’ll be much better off pressing Alt-I, not just because it simplifies your work by creating the document directly in Word.  When do it that way, you can also ask Copilot to use an existing file as a starting point for your draft. (Details about how to do that follow.) You can’t do that using the Copilot right pane.

In addition, I found that when you use Alt-I, you get a more comprehensive draft. Although that’s a good thing, I found that Copilot is much more likely to make up information on its own when using this method to create a draft.

Creating drafts based on existing materials

As I mentioned above, there’s another even more useful feature when creating a new file — having Copilot reference an existing file as the basis for creating a new one. You can feed it several Office file types, including DOC, DOCX, FLUID, LOOP, PPT, PPTX, and XLSX, as well as OpenOffice ODP and ODT files, RTF files, PDFs, and many image files, including GIF, JFIF, PJPEG, JPG, PNG, and WebP.

When you do this, Copilot can take existing information, reorganize and rewrite it, using new information that it finds. For example, I used my initial brief, disorganized notes about this review and created a file from it. Then I fed it into Copilot, which did a credible job of writing a brief description of what Copilot is, listed its pros and cons, and summarized what I wrote.

The more detailed the information in the file you give to Copilot, the better the new document will be. You can, for example, tell Copilot to write a sales pitch based on a marketing document. That’s exactly what I did: I had it write a sales pitch for buying office furniture for those working at home, based on a marketing document — a document that I had previously asked Copilot to create based on my suggestions. In the new sales-pitch document it did an excellent job of highlighting the product’s benefits and making a well-targeted sales pitch. As with everything Copilot creates, the prose wasn’t scintillating, but it did the job.

Word in Copilot created this sales pitch based on an existing marketing document.

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Word in Copilot created this sales pitch based on an existing marketing document.

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Word in Copilot created this sales pitch based on an existing marketing document.

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This sequence of events showcases how Copilot, when used properly, can be a tremendous productivity booster. It took only about five minutes of typing in notes for me to have Copilot create the original marketing document, and once it was done, only a few minutes of my time to create an accompanying sales pitch. Add in another twenty minutes for checking the drafts and rewriting, and I came away with two well-done pieces of sales and marketing materials. All that took less time than it would take most people to write even a single initial draft of a marketing document.

There is one minor problem with the feature. When you click the “Reference a file” button to choose your existing file, you see only the three most recent files you’ve opened in Word. There’s no way to navigate to others. So if you haven’t opened the starting file recently, you’ll have to open it, then close it. That’s not a tremendous problem, but it’s annoying enough to notice.

Also, keep in mind the source file has to be stored in OneDrive, either locally on your PC, or in the cloud in your OneDrive or someone else’s in your business.

Summarizing documents

Copilot in Word does more than create new documents. You can also use it to edit or summarize existing ones. Open a file, then click the Copilot icon on the upper right of the screen. Copilot’s right pane appears. It will have suggestions for what you can do to the file — for example, summarize it, check it for a call to action, and so on. But you’re not just limited to that. You can also ask Copilot to rewrite it in a more or less formal tone, to reduce its length, and so on.

I was surprised at how well it worked. Summaries were succinct and on-target, it followed my directions for rewrite well when I asked it to make a more or less formal document. It even correctly identified the call to action in a marketing document.

Keep in mind that because it’s a chatbot, you’re not limited to pre-created actions. Ask it to do anything you want. The worst that could happen is it will balk at doing it.

There’s another use for Copilot in Word as well — not just working on your own documents, but getting information from one sent to you by a colleague. You can ask it to summarize the document, its most important points, and so on. You can also ask Copilot specific questions about the document, such as finding a particular data point. I found it surprisingly accurate.

Copilot in Word: The verdict

Copilot in Word surprised me — it was far more useful than I expected. It drafted documents according to my specification, did a very credible job creating new documents based on existing ones, and was quite useful when I asked it to rewrite. Those who have trouble writing will find it exceptionally useful. Even experienced writers may be able to reduce tasks they find unpleasant — for example, if they need to provide summaries of a document to others.

However, there is a significant caveat here. You need to carefully review everything it creates in case it includes inaccurate information. That brings up a larger point for enterprises. If they decide to deploy Copilot for Microsoft 365, they should offer serious training to their employees with a significant focus on how to detect Copilot-created errors, and how to use Copilot in a way that makes it less likely it will create errors in the first place.

Copilot in Excel

Word may be the most used application in Microsoft 365, but still, most of us need to create an Excel spreadsheet at one time or another. For people who aren’t spreadsheet jockeys this can be particularly problematic — how, again, do you create charts? How do you insert formulas? How can you make sense of complicated spreadsheets?

That’s where I hoped Copilot would help. In my tests, though, it didn’t. Unlike in Word, I wasn’t able to invoke Copilot when I created a new spreadsheet, describe what I wanted done, and have Copilot do it for me. Instead, I had to create a spreadsheet as I normally would and face the dispiriting vision of its emptiness laid out in front of me.

And I soon discovered another limitation when I clicked the Copilot icon on the upper right of the screen. The Copilot pane slid into the right part of the screen but said only: “You need an Excel table in this sheet to continue. If you want to see an example, I have one ready for you.” If I didn’t know how to create a table, I’d have to figure that out before I could start using Copilot in Excel.

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Copilot in Excel initially wouldn’t do anything unless your data was in table format.

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However, Microsoft recently announced some improvements to Copilot in Excel. The biggest one: Copilot will no longer be limited to use in tables. If you format your data with a single row of headers on top, you’ll be able to use Copilot on it.

This change is gradually rolling out to users, and I don’t have it yet, so I’m currently unable to test it. But it remedies one of the major limitations I encountered with Copilot in Excel.

Creating charts

Continuing my testing, I created a table that included revenue data, including monthly revenue. I asked Copilot the most basic of requests: “Chart revenue by month.” I wanted to see whether Copilot would choose the right kind of chart (a line chart), and whether it would then create it for me.

The answer was both yes and no. It knew enough to create a line chart and to select and chart the proper data. However, Copilot created the chart in its side pane, not in the spreadsheet itself. I couldn’t find a way to have Copilot insert the chart into the spreadsheet. I had to ask Copilot to create a new spreadsheet, and then asked Copilot to insert the line chart there by clicking “Add to new sheet.”

At that point I had a spreadsheet that had only the line chart and the small amount of data accompanying it. But I wanted the chart in the original spreadsheet. So now I had to manually copy the chart back to the original spreadsheet. I ended up spending far too much time doing something very simple: creating a basic line chart. I could have saved myself a lot of time by creating the chart myself. Copilot had made me less efficient and productive, not more.

It took far too much work to get Copilot to use the table on top to create the simple line chart at the bottom.

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It took far too much work to get Copilot to use the table on top to create the simple line chart at the bottom.

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It took far too much work to get Copilot to use the table on top to create the simple line chart at the bottom.

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Again, though, a fix appears to be coming. Among the improvements being rolled out, Microsoft says, are “more conversational and comprehensive answers to a wide array of Excel-related questions.” So you should be able to do things such as getting step-by-step instructions for accomplishing certain tasks in Excel. These instructions can include formula examples. Copilot, Microsoft claims, will also be able to correct and explain formula errors it finds.

Because I don’t have the new features yet, I can’t say how well the improved Copilot lives up to these claims — but Microsoft is clearly working toward addressing a major shortcoming of the initial version of Copilot in Excel.

Finding data insights

Even testing its earlier iteration, however, I found one very useful application for Copilot in Excel. Instead of asking Copilot to do a specific task for me — say, create a specific chart — I asked it to find insights that I might not have found myself in an existing table. With a table opened in a spreadsheet, I clicked “Show data insights” in the Copilot pane. It created a bar chart that showed the total number of days that were required to finish each type of task in the table. I most likely would never have found that on my own — I wouldn’t have even thought of looking for it.

It was, however, quite a useful insight. It could help me do a number of things: more accurately put together a project schedule, identify bottlenecks in projects, examine tasks that took the most time to see if they could be streamlined.

I kept clicking “Can I see another insight” and saw other charts— some useful, some not. I still couldn’t directly insert the charts next to my original table — each chart was placed, along with its data, into a new spreadsheet on a new tab, and I would have to copy and paste them into a new tab or spreadsheet if I wanted to use them in other ways. Still, it’s a powerful tool that does a very good job of mining tables for useful, real-world insights.

Copilot is open-ended enough that you should be able to endlessly query data for useful insight and information in this way.

Microsoft claims Copilot can also help with creating complex, advanced formulas. However, I’m not a spreadsheet jockey, so can’t judge its ability to do this.

Copilot in Excel: The verdict

Copilot in Excel falls short in several important ways, especially for people who don’t have advanced spreadsheet skills. It can’t create spreadsheets from scratch based on a person’s needs, which can be the most difficult and time-consuming task for many people. And when you ask it to create charts, it can’t insert them into your existing spreadsheet — it can only insert them into a new spreadsheet in a new tab.

In its initial iteration, Copilot in Excel would only work with data in tables, and it was less than helpful when asked to perform basic spreadsheet tasks. Microsoft is gradually rolling out changes that address these limitations; you may or may not yet have them in your instance of Copilot for Microsoft 365.

All that said, Copilot in Excel can also be quite useful, notably in identifying insights that you might otherwise miss, no matter your level of expertise. And it may be able to create advanced formulas that could be quite useful. Overall, it seems more suited to people who are comfortable with spreadsheets, rather than those who don’t use them on a regular basis.

Copilot in PowerPoint

Could there be anything more dispiriting than encountering an empty PowerPoint screen when you’ve got to build a presentation for a product launch, marketing plan, or any other reason? A blank Word document is bad enough — but there, you’ve only got words to work with. With PowerPoint, there are visuals, slides, transitions, maybe even multimedia…what could be more intimidating?

Copilot in PowerPoint can help. It can draft an entire presentation for you from scratch, or by pointing it at a document. Will the presentation be perfect from the get-go? No. But it’ll give you a solid starting point.

At first glance, there appears to be no way to get Copilot to create a presentation. When you launch PowerPoint, the Copilot icon on the upper right is grayed out, so there appears no way to use it. Pressing the Alt-I key combination, as you do in Word to have Copilot draft a new document for you, won’t work either.

Instead, you have to create a new presentation or else open an existing one, then click the Copilot icon. When you do that, you’ll be asked if you want to create a new presentation from an existing document, create a new slide in the presentation you’ve opened, or create a new presentation based on your description of what you want done.

In PowerPoint, you can have Copilot create a new presentation or slide based on your description, or work from an existing file.

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In PowerPoint, you can have Copilot create a new presentation or slide based on your description, or work from an existing file.

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In PowerPoint, you can have Copilot create a new presentation or slide based on your description, or work from an existing file.

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Creating presentations from a description

Asking Copilot to create a presentation from scratch proved to be significantly problematic. Using the Copilot prompt, I asked it to create a marketing document in presentation form for my imaginary Work@Home business selling home office furniture. I didn’t provide a document as a starting point. Instead, I wrote a brief description of what I wanted: “Create a sales presentation for Work@Home home office products.”

Within minutes, Copilot created a comprehensive 15-slide presentation with a remarkable amount of granular detail and accompanying graphics. One slide, for example, touted the Work@Home line of chairs due to their “Ergonomic design,” “Variety of Styles and Colors,” and “Adjustable Features,” along with detailed, paragraph-long descriptions of each of those benefits.  Other slides did the same thing for Cable Management, Desks, Lighting, Optimal Illumination, Monitor stands, and many more.

It was impressive, given the bare-bones instruction I had given Copilot. Unfortunately, it was all purely a hallucination. Copilot had gone out to the web, done research on its own, and created a presentation that had nothing to do with reality.

In subsequent attempts, I provided more details, including the specific number of slides and what each should say. That led to a presentation without hallucinations. But it didn’t save me much time, if at all. I might as well have created the presentation myself without Copilot’s help.

Creating presentations from existing materials

A better approach is to feed an existing document with the appropriate information into Copilot for PowerPoint. (Copilot in PowerPoint can handle the same file types as Copilot in Word, listed above.) If you’ve got the right document as a starting point, that’s the way to go.

When I used the Work@Home marketing document that Copilot had created for me in Word, I got exactly what I wanted. Within minutes, Copilot built a well-organized, seven-slide presentation, complete with graphics and speaker notes, that closely mirrored the marketing document.

PowerPoint can create entire presentations, including graphics and speaker notes, based on a document you’ve already created.

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PowerPoint can create entire presentations, including graphics and speaker notes, based on a document you’ve already created.

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PowerPoint can create entire presentations, including graphics and speaker notes, based on a document you’ve already created.

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The presentation flowed the way it should, starting with an opening slide and the tagline: Work@Home: The Perfect Solution for Your Home Office. The next slide was an agenda, the next was an introduction, and after that were several slides with the top selling points, another detailing how to order the furniture, and a conclusion. Copilot hit all the high points, made everything succinct, and chose suitable, if quite bland, graphics.

The speaker’s notes left much to be desired — they were just a rehash of what’s on the slide. The graphics were generic and dull. And there were no transitions between slides. Still, it was more than a solid start. For many purposes, you could consider it 75% ready to go; it just needed some polish, new graphics, and animated slide transitions.

As with Word, there was nothing unique here, nothing to knock anyone’s socks off. But it was serviceable. More important, it was a great jumping off point to a solid presentation.

Enhancing presentations, summarizing them, and more

Copilot does more than just create a draft of a presentation. You can also ask it to create new slides, after you describe what you want them to say. Particularly impressive is that it can also gather information by itself about a new slide. I asked it to create a slide explaining that a business might pay for someone’s home office furniture if they work from home. It provided details that I hadn’t suggested, such as asking HR for help in getting reimbursement.

You can also ask Copilot to improve a presentation, for example, asking if there are any slides that should be deleted. I found it was only partially helpful. When I added a nonsensical slide titled “Time to Buy a New Horse” into the presentation, Copilot flagged it immediately. However, when I added one that was off-topic, although peripherally related — “How to Improve Your Posture at Your Desk” — it didn’t flag it.

And as in Word, you can ask Copilot in PowerPoint for a summary or other information about a presentation shared with you by a co-worker in OneDrive.

Copilot can also offer design advice. When prompted, it will have Microsoft’s design tool Designer suggest several design alternatives.

Copilot can tap Designer to offer multiple alternative layouts for your presentation.

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Copilot can tap Designer to offer multiple alternative layouts for your presentation.

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Copilot can tap Designer to offer multiple alternative layouts for your presentation.

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There are limits to what Copilot can do in PowerPoint, though. I asked it to create transitions between slides and it responded, “I’m sorry, but I can’t do that. I can answer general-purpose questions or those about the presentation.” I asked it to find royalty-free images I could add to the presentation without violating copyright laws. Here, too, it said that was beyond the scope of what it could do, but it did point to several web sites that it claimed were good places to find those kinds of images.

In general, I found a thin line between what Copilot will and won’t do in PowerPoint. My recommendation: Ask it to do anything you want, just in case it can do it. You can also type “View prompts” to get a sample of things it can do that you might not have thought of.

Copilot in PowerPoint: The verdict

Copilot can be a powerful tool for creating presentations, notably by creating presentations from scratch based on an existing document. It can be a tremendous time-saver, giving you a first draft of a presentation in minutes with surprising accuracy. Slides follow a logical flow. It also does quite a good job of creating new slides for an existing presentation when you describe what you want added.

That’s not to say it will do everything you want. It won’t add transitions between slides, for example, and it won’t find new graphics. Also, don’t expect knock-your-socks-off creativity. Rather, you’ll get a solid straightforward starting point, which you can then customize and improve.

Keep in mind that if you ask Copilot to create a presentation via your typed-in description rather than by using a document, you may end up with a presentation riddled with misinformation. So whenever possible, use an existing document. And the same caveat applies here as in Word: Double-check your presentation very carefully for errors and misinformation.

Copilot in Outlook

American may run on Dunkin’, if you believe the coffee chain’s sales pitch, but businesses run on email. So Microsoft made sure to integrate Copilot into Outlook to handle the many problems email causes for people — notably drafting emails, responding to emails, and keeping track of complex, often-rambling email conversations.

Composing emails

I started testing Copilot in Outlook by asking it to help me create new emails. To do it, click the Copilot icon on the Outlook ribbon, select Draft with Copilot, and describe what you want done. If you’d like, select the Generate options icon (it’s at the bottom left of the screen and looks like two sliders) to customize the length and tone of the email. You can choose short, medium, or long and a tone of direct, neutral, casual and formal. (There’s also an option to “make it a poem” that clearly is unsuitable for business communications.)

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Choosing options when drafting a new email.

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After it generates the draft and you’ve reviewed it, you can make changes yourself, ask Copilot to discard or retry creating a draft, or ask it to make specific changes — for example, to make it shorter or longer, more direct, or more casual.

I found in every instance that Copilot did precisely what I asked it to do, creating well-organized drafts that laid out all the points I requested. Copilot didn’t hallucinate or add errors at any point, even when I wrote an email complaining about data errors someone’s team had made — essentially the same request I had made of Copilot in Word. However, you should always double-check any email crafted by Copilot for errors.

 Although the emails were clear and to the point, they also tended to be quite stilted and came across as being written by an AI chatbot rather than a human being. This happened even when I asked that Copilot use a casual tone. So you’d do well to spend a few minutes editing the draft to make it sound more human and like yourself.

For my ultimate test of drafting new emails, I set Copilot a task every manager dreads: sending a stern message to a team member warning that his work has been subpar, he comes late to work too often, and he misses deadlines. I also asked that he come to my office for a meeting.

Copilot did an excellent job, not only accurately portraying the issues I asked it to address, but getting the tone right — in fact, likely better than I might have done. It’s easy in pressure-filled situations like these to let one’s emotions seep into the email. Copilot, being an AI, doesn’t have emotions, and so the message it sent was less confrontational and likely to be a better received than one that I might have sent. For example, Copilot’s email concluded, “I look forward to our discussion and finding a solution to these issues.” The language may sound stilted, but it was spot on for the task.

Replying to emails

Copilot shines when replying to emails as well, at least if you use it correctly. There are two ways to respond to an email: you can give Copilot specific suggestions about what you want the email to say, or you can allow it to automatically respond on its own, without your input.

I tested the feature by responding to an email sent to me that had a recommendation for new lines of business to help revive Work@Home’s flagging business. First, I had Copilot respond automatically.

It gave me four choices for general ways to respond: “Working on memo,” “Memo attached,” “Need more time,” and “Custom.” The first three ways resulted in a generic, stilted response whose recipient would know it was drafted by AI. I’d recommend never using the first three automated responses, because it could come across as almost offensive to the recipient that you didn’t bother to take the three or four minutes yourself to draft a simple email response.

The fourth choice, Custom, allows you to describe the draft you want Copilot to create. This choice is a winner. I asked Copilot to thank the sender, summarize his recommendations, and ask for a more detailed memo of 1,500 words by the following Tuesday.

Asking Copilot to respond to an email.

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Asking Copilot to respond to an email.

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Asking Copilot to respond to an email.

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Within about 15 seconds, it created a draft that was right on target. Not only did it follow my request exactly, but it put in all the niceties that can make business communications flow smoothly rather than being misunderstood or fraught with tension. It noted that the recommendations “all seem like promising options,” for example. And its phrasing was similarly thoughtful throughout — for example, “I would appreciate your insights and further thoughts on how we can move forward.”

Yes, it’s true those are timeworn phrases and can feel like throwaway clichés. But there’s a lot to be said for simple politeness and directness in business communications, and in this instance, Copilot did a very good job of getting the tone right, even if the phrasing felt at times a bit wooden. That’s why I recommend that all email communications created by Copilot not just be checked carefully for accuracy, but also edited to make each message sound like a human being composed it, not a chatbot.

Before sending any email message drafted with Copilot, whether it’s a new email or a response to received mail, Outlook flashes a warning: “Check the message. AI-generated content may be incorrect, so be sure to check the message before sending it.” Make sure to follow the advice. In my testing, Copilot didn’t make errors, but that may have only been luck.

Copilot also warns you if you send a message without a subject, which can be useful for people who draft so many emails in a day they forget at times to do that.

Email draft coaching

There’s another Copilot in Outlook feature that I found quite useful: having Copilot analyze a draft of an email you’re planning on sending and suggesting recommendations to improve it. To use it, select Coaching by Copilot from the drop-down menu that appears when you click the Copilot icon in the toolbar.

I wrote a rambling, somewhat incoherent, clearly offensive email full of typos critiquing someone’s work, and had Copilot offer its recommendations. It was absolutely on target and pulled no punches, finding serious problems with the tone and clarity of the writing, as well as how the recipient would likely feel after receiving it. It went well beyond generic advice and offered concrete suggestions for improving individual words and sentences.

For example, about the tone it wrote: “Be more respectful. The email is very informal and casual and might make the reader feel like their work is not taken seriously. The email also uses language that is vague, dismissive, and insulting, such as ‘pretty good,’ ‘kind of,’ ‘suck’ and ‘do lot’s better.’”

No, Copilot isn’t Miss Manners, but it’s good at helping improve email communications.

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No, Copilot isn’t Miss Manners, but it’s good at helping improve email communications.

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No, Copilot isn’t Miss Manners, but it’s good at helping improve email communications.

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Summarizing email threads

Outlook also does a good job of helping solve one of the most problematic and time-consuming of email tasks — reading through a threaded conversation made up of multiple emails, and identifying the gist of what occurred.

In my tests, I created a thread between two people, one whom asked the other for recommendations on how to revive the Home@Work business, which was starting to flag because fewer people were working remotely from home. Copilot succinctly summarized every important part of the conversation, including mentioning that a spreadsheet with projected new revenue figures was sent in one email.

Copilot does a solid job of summarizing email threads, and can even understand when parts of the thread are less important than others.

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Copilot does a solid job of summarizing email threads, and can even understand when parts of the thread are less important than others.

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Copilot does a solid job of summarizing email threads, and can even understand when parts of the thread are less important than others.

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Copilot was also able to separate the important topics from less important ones. Within the email thread, I had the two people discuss a concert by the guitar player and songwriter Richard Thompson, including a description of some of the finer points of Thompson’s technique. Copilot recognized that it was a side issue and included that information as a minor aside at the end of the summary. I also included typos in the emails to see whether Copilot would repeat them in its summary. It didn’t; it corrected them each time.

There’s one important thing that Copilot doesn’t do, though — look inside the attachments people send to one another and summarize the data therein. It’s a vital shortcoming, because frequently, more succinct detailed information is available in attachments than in the threads themselves. In this instance, each of the people sent revenue projections to each other. That’s important information that Copilot ignores.

Still, even without that, summarizing email threads is a useful and powerful time saver and productivity booster. For people who don’t need help drafting emails, it will be the most important Copilot feature.

Copilot in Outlook: The verdict

Used properly, Copilot can help you draft new emails and responses more quickly, be more precise in your use of language, and help you choose the right writing tone. It also does a good job of summarizing complex email threads. That being said, its emails generally have a stilted, somewhat artificial tone. You’d do well not to send them as is, but make them sound more natural and personalize them in some way.

Copilot for Microsoft 365: Getting big-picture information

One of Copilot for Microsoft 365’s more intriguing features is its potential to give you a big-picture view of your projects, and then let you drill down into any of them to get more granular information — for example, a specific spreadsheet that has revenue projections for the next five years for new lines of business.

It does this by looking through all your emails and files (including those shared with you by co-workers) based on your request, analyzing what it finds, and then giving you a succinct summary of it all. Based on that, you can ask for more detailed information or follow one of its suggested prompts that recommends data you might want to see.

You do this in the Copilot app itself, rather than starting in Word or another Microsoft 365 app. Make sure you’re signed into your business account in the Edge browser. (If you’re signed into your personal account rather than your business account, it will search the web, not your files and emails.) Then click Edge’s Copilot icon on the upper right of the screen and type in what you’d like it to do. (Note: Your organization may have set up this search differently, so you should check with your IT department when trying to do this.)

I tested out Copilot’s summarization powers with a simple prompt: “Tell me more about Work@Home.” It responded by giving me a clear and accurate description of the imaginary business I had created, and then noted, “There have been discussions on how to revive Work@Home in a post-COVID world,” and briefly and accurately summed summarized a memo I had written about how to do that.

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Copilot does a stellar job of giving you big-picture information and granular data by looking through all your documents and emails.

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So far, so good. It was an accurate summation. Next, I asked it to show me any emails that have details about new lines of business for reviving Work@Home. Again it was on target. It summarized the email and included a link to it. All I needed was to click the link to get to it.

I then asked for any presentations related to Work@Home, and once again it succeeded. It summarized the presentation, identified the presentation’s author and when it was last modified, and provided a link to it.

It wasn’t always perfect, though. I found that I had to offer as precise a description as possible when asking for documents, or it might not find them. But overall, the results were impressive.

Getting big-picture information: The verdict

Using Copilot to gather and summarize information from multiple documents and emails could eventually prove to be one of the most powerful uses of Copilot for Microsoft 365. In a typical workplace, you’ll be involved with multiple projects at a time, and can’t possibly know detailed information about all of them. An ability to quickly get updates on projects and find the specific information, email, or document could be a tremendous time saver and productivity booster.

Copilot for Microsoft 365 extras

Copilot for Microsoft 365 includes capabilities beyond improving productivity in the suite’s core apps. Microsoft says Copilot in Teams can transcribe and summarize meetings, list action items, and help during the meeting itself by doing things such as suggest follow-up items. In OneNote, it can summarize your notes, among other capabilities. It can summarize complex whiteboards in Whiteboard, Microsoft says, as well as generate ideas and categorize information. And Copilot Studio can be used by enterprises with the right expertise to create their own customized Copilots.

Is Copilot for Microsoft 365 right for your business?

Copilot for Microsoft 365 can be an impressive productivity tool, especially for those who often use Word and PowerPoint. In Word it can draft entire documents merely by your prompting it or based on existing documents. The documents are generally well-organized and well-thought-out, and are excellent for first drafts, although editing and rewrites will be required. It’s particularly powerful for those who have a hard time getting started on creative content such as marketing documents. However, it has a tendency to hallucinate, and all its work needs to be very carefully vetted as a result.

It’s helpful in PowerPoint in much the same way as it in Word. You can create first drafts of an entire presentation by merely pointing PowerPoint to a Word document. It can also create new slides based on your prompts. Once you have a presentation, however, it won’t perform tasks for you such as creating transitions. Also, if you ask Copilot to create a presentation from scratch, rather than from an existing document, you may end up with one filled with hallucinations and misinformation. In all cases, as with Word, carefully vet Copilot’s output.

It’s not nearly as impressive in Excel, at least in its first iteration. For those who don’t frequently use spreadsheets, it won’t offer much help — and it has limited capabilities even for spreadsheet jockeys. It does, however, do a fine job of mining spreadsheets for insights you might otherwise have missed, and new features being rolled out may fix its most serious shortcomings.

Copilot for Microsoft 365 will likely be a productivity booster for almost anyone using Outlook, by helping to draft new emails and to respond to existing ones. As with Word, you’ll need to check it for errors, and you should rewrite its sometimes stilted language.

In my tests, Copilot also proved to be surprisingly helpful in providing big-picture information by searching through emails and files. It was equally useful when looking for a specific file or piece of information.

As for the extras, such as transcribing Teams meetings and summarizing notes in OneNote, those are nice-to-haves, not must-haves.

Also note that Copilot currently supports only about 25 languages. Microsoft says more are planned.

Keep in mind that, like the company’s other subscription-based products, Copilot for Microsoft 365 frequently gets new features. In addition to the important improvements to Copilot in Excel already discussed, upcoming Copilot enhancements include prompt autocomplete and rewrite features, as well as a Catch Up feature that can update you about meetings and shared documents. And Microsoft recently announced that users will soon be able to have Designer create images for them in both Word and PowerPoint.

So should your business use Copilot for Microsoft 365? If it were free or included in a Microsoft 365 subscription, the decision would be a no-brainer. It clearly boosts productivity, and for some people will boost it quite a bit.

But it’s not free — far from it. It costs businesses $30 per user per month, and that needs to be paid on an annual basis, not monthly. There’s also no trial version, so there’s no way to test it out for a few months and see whether it’s worth the price.

That $30 per month can increase the monthly outlay by more than 50% for subscribers to the top Microsoft 365 enterprise plan — and by a whopping 600% for subscribers to the entry-level small-business plan. The Copilot add-on fee adds up quickly, even for large enterprises. For a business with Microsoft 365 subscriptions for 500 people, it means an additional $15,000 per month — and enterprises typically have well over 500 seats.

All that said, Copilot for Microsoft 365 includes enterprise-grade privacy and security protections, including Microsoft’s promise that your company’s data and your users’ prompts are not used to train the large language models used by Copilot. These protections are not offered by consumer genAI chatbots.

For most businesses, it probably makes sense to start small, offering subscriptions to targeted users or departments that might get the most out of Copilot — for example, people or groups who most need help in drafting documents and presentations. Based on the results, a company can roll it out to others who might get good mileage out of it.

As for going in whole hog and buying it for everyone who has a Microsoft 365 subscription in your business, that’s an expensive proposition and likely won’t come close to paying for itself in productivity increases, at least for now.

Should you decide to try it now or sometime in the future, there is one caveat that I feel compelled to repeat: Copilot sometimes makes up false information and presents it as fact. You’ll need to very carefully examine everything it does before using its output, and will need to balance that step against any productivity increases you expect.  

You should also consider launching a formal training program for anyone in your business who uses Copilot, targeted primarily at making sure people are aware of potential hallucinations and errors, and teaching best practices for creating documents so they won’t be rife with errors.

More on Copilot for Microsoft 365:

• Microsoft 365 Copilot explained: genAI meets Office
• Microsoft Copilot Pro review: Office joins the genAI revolution
• Microsoft extends Copilot access to individuals and SMBs

We all dream of all-day battery life — the ability to use a laptop away from an outlet for an entire workday, or longer. But while everyone’s talking about the long battery life promised by new Qualcomm Snapdragon chips and upcoming Intel CPUs, you don’t have to buy something new to enjoy better battery life this minute.

This collection of tips will give you more time on battery, whether you’re running Windows 11 or Windows 10. These are good even if you have a modern laptop with the latest hardware, too — you’ll get better battery life if you keep them in mind.

Want more tips and tricks for making the most of your PC? Sign up for my free Windows Intelligence newsletter to get three things to try every Friday and free in-depth Windows Field Guides as a special welcome bonus.

Windows battery life tip #1: Start saving

If you’re going to be away from a power outlet for a while or your laptop’s battery seems to be draining too fast, you’ll want to activate Battery Saver or Energy Saver. In this mode, Windows makes a variety of tweaks to lower power consumption — for example, it limits some background tasks and lowers your screen brightness. By default, Windows will automatically activate this option around 30% battery to save power. However, you can turn on battery saver whenever you like — or make Windows always enable this setting when you’re on the go.

On Windows 11, you turn on Battery Saver by clicking the system tray icons at the right side of your taskbar and clicking the “Battery Saver” or “Energy Saver” button. (The name depends on which version of Windows 11 you have.) If the option is grayed out, that’s because your computer is plugged in — you can only activate this option when you’re unplugged.

To make Windows use this mode automatically, head to Settings > System > Power & battery and tweak the options under “Battery Saver” or “Energy Saver.” If you set to “Always” automatically turn on, Windows will always use this feature whenever your laptop is running on battery power.

For maximum battery life, set Battery saver to turn on whenever you unplug your laptop.

Chris Hoffman, IDG

To turn on Battery Saver in Windows 10, click the notification bubble icon at the right side of the taskbar, click “Expand” if you don’t see all the icons, and then click the “Battery Saver” icon. To use this mode automatically, head to Settings > System > Battery and select “Always” under “Turn Battery Saver on automatically.”

Windows battery life tip #2: Power up your power mode

For maximum battery life, be sure to select the right power mode. By default, Windows often uses “Balanced” power mode. You can select “Best power efficiency” to save some battery power at the cost of a little bit of performance.

To choose your power mode on Windows 11, go to Settings > System > Power & battery. Use the “Power mode” box to select “Best power efficiency” or at least “Balanced.” The “Best performance” setting will drain your battery faster.

On Windows 10, click the battery icon in your system tray and drag the slider to configure your power mode.

The “Best power efficiency” power mode is the best choice for maximum battery life.

Chris Hoffman, IDG

Windows battery life tip #3: Be bright about brightness

Your laptop’s display is one of the biggest energy hogs on your system. The brighter the display, the more power it uses. Try to set your brightness on the low side to prolong battery life.

To adjust screen brightness, you can often use function keys on your computer’s keyboard. On Windows 11, you can also click the system tray icons at the bottom right corner of your taskbar and use the brightness slider.

On Windows 10, click the notification bubble on the right side of your taskbar and use the brightness slider. If you don’t see it there, click “Expand.”

Windows battery life tip #4: Wake up to smarter sleep settings

Your laptop can automatically turn off its display and go to sleep when you’re not interacting with it. The more aggressive you make these settings, the more power you can save. For example, if you set your computer to sleep three minutes after you stop interacting with it, you’ll save more battery power than if you set it to sleep after 10 minutes.

To find these settings on Windows 11 or Windows 10, head to Settings > System > Power & battery. Under “Screen and sleep,” change the “On battery power, turn off my screen after” and “On battery power, put my device to sleep after” settings.

Ensure Windows is set to turn off your laptop’s display and put your device to sleep shortly after it becomes idle.

Chris Hoffman, IDG

Windows battery life tip #5: Bat down battery hogs

The above tweaks will help you stop Windows and your PC’s display from draining as much battery power. But applications are also a major factor.

Windows tracks which apps are using the most battery power, and you can check on which ones are the problem. To see which apps have been draining your battery on Windows 11, head to Settings > System > Power & battery. Expand the “Battery usage” section and look under “Battery usage per app.” On Windows 10, head to Settings > System > Battery and look under “Battery usage per app.”

The information here will tell you a lot. It’s normal to see applications you use the most using lots of battery — your web browser of choice may be on top of the list. But you may also see some surprises, and you canconsider switching to a different app if anything seems unusually battery hungry. (If you don’t use an application and see it’s draining battery power in the background, you might just want to uninstall it.)

The “Battery usage per app” list on your laptop will be very informative.

Chris Hoffman, IDG

Windows battery life tip #6: Do an energy audit

While the Settings app will show you which apps have been using the most power recently, the Task Manager can show you which apps are using the most energy right now.

To find this, open the Task Manager — either press Ctrl+Shift+Esc or right-click an empty spot on the taskbar and select “Task Manager.”

On the main processes list pane, right-click the heading bar and check “Power usage.” You’ll get a column showing which applications are using the most power right now, and you can click it to sort by power usage. You can also activate “Power usage trend” to get an idea of recent power usage, not just power usage at the current moment.

The “Power usage” column is hidden by default, but it’s helpful for spotting power-hungry apps.

Chris Hoffman, IDG

Windows battery life tip #7: Battle background drain

Applications that launch at startup and run in the background can waste battery power, too. I recommend looking at your system tray, clicking the little up arrow on your taskbar, and closing any applications you don’t use.

To stop them from launching at startup, use the Task Manager. First, open it by pressing Ctrl+Shift+Esc. Click over to the “Startup” tab. Look at this list and turn off applications you don’t use or need — you can right-click an app and select “Disable” to stop it from launching when you sign in. Or, if you’re not sure what an application does, right-click it and select “Search online” for more information.

If you don’t use the application at all, you can uninstall it completely.

It’s always a good idea to prune the startup apps list on your PC.

Chris Hoffman, IDG

Windows battery life tip #8: Go on an app diet

While it’s natural that the apps you use the most will use a good amount of battery power, the “Battery usage per app” list in the Windows Settings app offers clues that some of your applications are unusually heavy.

If an app seems particularly power-hungry, try switching to a different one. If you have a lot of browser extensions in Chrome, Edge, Firefox, or whatever your web browser of choice is, you might want to turn some of them off.

You may also want to wait and run heavier tasks when you’re connected to an outlet. So, if you need to perform a huge download or install a lot of applications, do that while plugged in. 

Windows battery life tip #9: Shut down

Ideally, we could all just close our laptops when we’re not using them. They’d go to sleep and be ready when we open them back up. And you absolutely can use your laptop in this way. If you’re happy with your battery life, go right ahead.

But, if your battery life isn’t where you want it to be — and if you find yourself opening up your laptop and being surprised at how much it drained when not in use — you might want to fully shut down your laptop when you’re not using it. Just use the power options in the Start menu.

There are a few reasons sleep mode isn’t ideal for laptop battery life: Windows will wake up your sleeping laptop to perform updates and other tasks, and power-saving settings might sometimes not work quite right, leading to fast battery drain when your laptop should be sleeping and sipping power.

At the end of the day — or if you won’t be using your laptop for a while — consider shutting it down rather than just letting it sleep.

This isn’t a great tip all of the time. If you’re just stepping away and you’ll be back shortly, your laptop will use more power to shut down and then boot up than just using sleep mode. But if you’re throwing your laptop in a bag and don’t plan on using it until the next day, powering it off is ideal.

Windows battery life tip #10: Plan for long-term health

Battery life isn’t just about the software choices you make. It’s also about preserving the physical health of your battery. All batteries degrade over time — that’s just entropy. But how fast they degrade is up to you.

For example, heat is a battery’s worst enemy. You should avoid leaving your laptop in direct summer sunlight or very hot cars.

It’s also a good idea to charge your laptop frequently — it’s better to top it off more often than to always let it drain down to 0%.

However, you might preserve your battery power by only charging it to 80%. Some laptop manufacturers include utilities with options that will let you set them to charge to 80%, while many modern Windows laptops now include “Smart charging” features that do the same thing.

At the end of the day, this isn’t about perfection. Sometimes your laptop has to be outside on a hot day, and sometimes you’ll drain it to 0%. And, if your laptop doesn’t include an easy way to limit charging to 80%, there’s no point in driving yourself crazy by always trying to unplug at 80%.

But by keeping these best practices in mind, you’ll preserve your laptop’s battery health and get better battery life for a long time to come.

There’s more PC advice where this came from! Check out my free Windows Intelligence newsletter — I’ll send you three things to try every Friday. Plus, get free copies of Paul Thurrott’s Windows 11 and Windows 10 Field Guides (a $10 value) as a special welcome gift.

More Windows tips:

• 18 ways to speed up Windows 10
• How to repair Windows 10 (and 11) in 4 steps
• How to use the secret software installer on your Windows PC
• The best ways to run Android apps on a Windows PC
• The best ways to share files between Windows PCs

When you hang around Android long enough, you start to sense a persistent three-step pattern:

1. A promising new system-level feature comes along with a splashy on-stage demo and availability announcement (ooh, exciting!)
2. A handful of apps start to support the feature (ooh, intriguing!)
3. Everyone forgets about the feature entirely and moves on (new shiny thing distraction — ooh, exciting!)

I’ve kept my person-peepers pressed to the Googley glass for something like 797 years now, and I’ve gotta tell ya: This happens far more often than you’d expect.

In fact, it just happened to me this week — with a newfound realization that I’d completely forgotten about a once-promising Android system feature.

Android Intelligence reader and The Intelligence Insider JRGreenboro brought this dusty old diamond back to the forefront of my man-lobes with a post in our wisdom-filled Intelligence Insider Community the other day. He noticed that when pressing and holding text to select it in different places on his phone, he saw helpful shortcuts to actions like creating a new calendar event around a selected date — without all the typical steps you’d have to take to pull off that process.

And thus, a forgotten Android feature made its way to the surface once more.

[Psst: Love shortcuts as much as I do? My free Android Shortcut Supercourse will teach you tons of time-saving tricks for your phone. Start now!]

Android text selection — beyond the basics

Before we get into the good stuff, a quick crumb of critical context: The system behind this phenomenon actually came around way back in 2016 — as part of the then-shiny-new Android 6.0 (Marshmallow) release. It’s an underlying mechanism within Android that lets developers tap into that simple-seeming text selection tool and add in their own custom options that then appear right alongside “cut,” “paste,” and other such commands.

And while the system never quite earned much in the way of mainstream attention or awareness, it’s been slowly chugging away and getting ever-more useful all this time.

Following that friendly reminder about its existence, I set out to unearth Android apps that tap into this possibility and offer up genuinely useful shortcuts tied to text selection. The list is relatively limited, and that may be at least in part due to the specific nature of this feature and the fact that it really would only make sense for a small set of text-connected actions.

But within that framework, some worthwhile shortcuts are absolutely out there and waiting to be embraced. And all you’ve gotta do is remember that they’re available.

Ready for an added jolt of Android-centric efficiency?

Android text selection shortcut #1: Events

First and foremost is the text selection shortcut that sparked this entire expedition — and that’s a swift ‘n’ simple way to create a new calendar event from anywhere on your device.

The easiest place to try it is in your browser — be it Chrome or any other Android browser you fancy. Just press and hold your finger onto any date on any web page in front of you (even this date right on this page, if you want: July 10, 2024).

And hey, how ’bout that? Right there, in the same menu where you usually see “copy,” “share,” and other such options, you should see a calendar-connected option to “Schedule.” You might have to tap a three-dot icon within that text selection menu to reveal it, but it’ll be there! And all it takes is a single tap on that command to create a new calendar event right then and there, with the selected date already filled in for you.

See that “Schedule” option? It’ll save you tons of time — once you realize it’s available.

JR Raphael, IDG

This works with the standard Google Calendar Android app as well as with Outlook and my own personal favorite Android calendar app, Business Calendar. As long as you’ve got at least one of those apps installed, the option should appear for you whenever you highlight a date anywhere on your device.

Android text selection shortcut #2: Places

The next time you encounter an address somewhere in your Android adventures — on a web page, in an email, wherever — press and hold your finger onto that address to highlight it.

Provided that you’ve got the Google Maps app installed on your device (and you almost certainly do), you’ll see a “Map” option appear within that tidy text selection pop-up.

Select a place, and boom: You can zap over to a map of it with just one more tap.

JR Raphael, IDG

You can then just tap that to hop right over to an interactive map of the address in question without any copying, pasting, or general futzing required.

Android text selection shortcut #3: Email

Need to send an email to someone whose address you’ve got in front of you? Highlight that sucker, then look for the “Email” option in that text selection menu that appears.

Highlighting an email address is all you’ve gotta do to fire up a new message.

JR Raphael, IDG

This works with both Gmail and Outlook, depending on which you’ve got installed on your device (and it may work with some other Android emails apps as well).

Android text selection shortcut #4: Calls

Got a phone number staring you down in an email — or maybe a document or a web page? Press and hold that bad boy to highlight it, and you’ll see a “Call” option show up in that purty text selection pop-up of yours.

Beam any number directly into your dialer with the easily overlooked “Call” command in Android’s text selection menu.

JR Raphael, IDG

This works with the universally compatible Google Phone app as well as the Samsung-made equivalent that comes installed on Galaxy devices by default. Either way, you’ve got just one more tap to transport those digits into your dialer and get your call going.

Android text selection shortcut #5: Texts

Just like with phone calls, you can surface a shortcut for sending a message simply by highlighting any valid number anywhere on your Android device.

A new text is never more than a press and a tap away.

JR Raphael, IDG

You can pull this one off with Google Messages as well as with Samsung’s Messages app.

Android text selection shortcut #6: Translations

¿Necesitas traducir? Grab the free Google Translate Android app. Even if you never actively open it, it’s worth keeping around for this purpose: With the app in place on your phone or tablet, any text you highlight anywhere on the device will always have “Translate” among its options within that innocuous-seeming text selection menu.

You might have to tap the three-dot icon within that menu to find it, but it’ll be there, all right:

With the Google Translate app installed, language shifting is always at your fingertips.

JR Raphael, IDG

And it’ll give you a one-tap path for translating anything into any other language, anytime.

Android text selection shortcut #7: Knowledge

Another app worth keeping around for this reason alone is the free Wikipedia Android app. With it on your device, you’ll have a handy “Search Wikipedia” option available for any word or phrase you highlight.

Wikipedia as a system-level shortcut? Bring it on, baby.

JR Raphael, IDG

And speaking of on-demand info…

Android text selection shortcut #8: Definitions

Google’s got its own native definition option within the Android text selection menu, but it pops up inconsistently and unpredictably. Installing the free Dictionary.com Android app will give you a permanently present word look-up power — anytime you select any word or phrase, anywhere.

Any definition, anytime — with the Android text selection dictionary shortcut.

JR Raphael, IDG

Android text selection shortcut #9: Notes

While most Android note apps are curiously missing any integration with Android’s text selection system — including the Google Keep Android app, even (!) — the Microsoft 365 (Office) app provides a convenient option for adding any text you highlight anywhere into your OneNote-connected (and also Windows-synced) Sticky Notes.

Bring text from anywhere on your device into your notes with Microsoft’s smart Android text selection shortcut.

JR Raphael, IDG

Strangely enough, the standalone OneNote app doesn’t offer this option. But if you’ve got the Microsoft 365 app installed, it’ll be there — and saving something from anywhere into your notes will never be more than a press and tap away.

Android text selection shortcut #10: Websites

Last but not least, whenever you next encounter a web address that isn’t already linked and tappable, don’t waste time with the old-fashioned copy-and-paste caper.

Instead, press and hold your finger to highlight the address and then look for the one-tap “Open” option connected to the Chrome Android app.

Off to the web we go — no copying or pasting involved.

JR Raphael, IDG

Ahh — getting where you need to be has never been easier.

Treat yourself to even more advanced shortcut knowledge with my free Android Shortcut Supercourse. You’ll learn tons of time-saving tricks for your phone!

So far this year, companies have laid off just under 100,000 employees, according to layoffs.fyi, which emphasizes losses at tech companies. Job cuts totaled more than 260,000 in 2023, so, while the trend appears to be down a little for 2024, layoffs continue. (For another up-to-date list of tech-specific layoffs, see TechCrunch.)

What’s changed since February, when I wrote about the economics of job cuts, is that some companies are using new tactics to avoid negative publicity, lawsuits, and paying out potentially costly layoff benefits:

• Silent layoffs occur when a company offers severance on condition that the employee keep quiet about the details of his or her exit.

• Quiet firing is when bosses intentionally or unintentionally make a role less appealing, thereby provoking workers to quit instead of forcing them out via layoffs that might entail severance packages.

• Return to office mandates (RTO); many believe stringent RTO mandates are a form of quiet firing. They also duck the cost of severance benefits.

Silent layoffs

Silent layoffs (a.k.a. quiet layoffs) have been in the news lately. PwC (PricewaterhouseCoopers) is widely reported to have launched a round of silent layoffs in the UK last month. According to the Financial Times, “the affected staff [members were] told they must not inform colleagues why they are leaving and they should follow a ‘suggested wording’ if they want to send goodbye messages.” The move backfired on the Big Four accountancy firm. Any semblance of silence was lost to the negative publicity, which is worse than it would have been had PwC simply announced the layoffs publicly and taken its lumps.

In early 2023, silent layoffs became unlawful in the US when the National Labor Relations Board overturned a 2020 ruling that allowed employers to use confidentiality and non-disparagement language in their severance agreements. The move reinstates rights afforded by the National Labor Relations Act (1935) and blocks the use of nondisclosure and other agreements that seek to prevent employees from speaking out about the terms of their severance and unfair practices of employers.

Quiet firing

The prevalence of bosses subtly pressuring employees to quit their jobs, or “quiet firing” (also. known as quiet cutting) in the US is partly the result of the National Labor Relations Board’s 2023 action. There’s a catch for employees, too; the ruling disincentivizes companies to pay severance, and even if they do, employee resignation obviates any possible severance benefits. 

That companies resort to this toxic method of job cutting is especially cruel because it stresses out employees both professionally and financially. The flagrant disregard for employees’ well being in the name of avoiding bad publicity is a harsh reality. The fallout for companies using this tactic could be consequential.

Return-to-office mandates and quiet firing

A recent study from BambooHR (of just over 1,500 US full-time salaried employees) shows that 25% of top-level execs and C-suite respondents — and 18% of HR pros — admit they hoped for a voluntary employee exodus as a result of RTO mandates. Some 37% of managers, directors and executives said they enacted layoffs during the past year because their RTO mandate pushed fewer people to quit than expected. Nearly half of respondents who have experienced an RTO order report significant talent loss from the best and brightest in their organizations.

The report concludes that the current level of employee “dissatisfaction could lead to a further drain of talent, affecting not just morale but also stability and the [potential for innovation].”

What to do if you think you’re being quietly fired

If you suspect you might be a victim of quiet firing, Forbes details eight indicators that you’re being quietly let go. And Harvard Business Review lists 18 early warning signs, including not providing employee bonuses, reassigning important job responsibilities, and setting up unreasonable performance targets. Confidentially finding others at your company who believe they’re in the same boat can help validate your experience.

If you conclude that you’re likely in a quiet firing situation, accusations of “quiet firing” likely won’t be constructive. Talking to your boss dispassionately about suggested changes to address the issues you’ve noticed is a good first step. Be transparent and if the conversation goes well, wait for a while to see whether it bears fruit.

If it doesn’t, you have to ask yourself whether the company culture and opportunities for growth and advancement are worth the continued effort. Your remaining options may be limited. You can seek out other employees who may be able to advocate for you, suggests this Time article. Or speak to your manager’s boss about your role going forward.

At some point, you might want to put your energy into initiating a job search. Use the time you have to take positive steps while you’re able to deal with it. Your mental health and positive outlook are important to making this transition. Keep in mind that this experience does not reflect poorly on you.

When you reach the end of your rope, try negotiating with your company. Tell them you believe that you’re being induced to quit and ask them for severance, health insurance benefits, time while on salary to job hunt. It can’t hurt to ask. You might also want to get legal help with reviewing any negotiated outcome. 

It’s a sorry state of affairs when companies get caught up in using underhanded tactics to lay off employees. It’s a sign of a weak company that’s being managed poorly. Strong companies are transparent and above board with employees. If you wind up job hunting, look for a company that has the reputation of treating its employees fairly and honestly.

Office 365 and Microsoft 365 subscribers get more frequent software updates than those who have purchased Office without a subscription, which means subscribers have access to the latest features, security patches, and bug fixes. But it can be hard to keep track of the changes in each update and know when they’re available. We’re doing this for you, so you don’t have to.

Following are summaries of the updates to Office 365/Microsoft 365 for Windows, with the latest releases shown first. We’ll add info about new updates as they’re rolled out.

Note: This story covers updates released to regular Office 365/Microsoft 365 for Windows subscribers. If you’re a member of Microsoft’s Office Insider preview program or want to get a sneak peek at upcoming features, see the Microsoft 365 Insider blog.

Version 2406 (Build 17726.20160)

Release date: July 9, 2024

This build fixes several bugs, including one in Word and Excel in which characters don’t appear correctly in Text Box Gallery. It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2406 (Build 17726.20160).

Version 2406 (Build 17726.20126)

Release date: June 26, 2024

This build fixes a wide variety of bugs, including one in which Excel documents might be unexpectedly edited when a mandatory sensitivity label has not been applied, one that caused Outlook to exit unexpectedly shortly after launch for some users, and one in which pasting data from Word or Excel to an Outlook template as a link would cause an error message to appear.

Get more info about Version 2406 (Build 17726.20126).

Version 2405 (Build 17628.20164)

Release date: June 19, 2024

This build includes a variety of unspecified bug and performance fixes.

Get more info about Version 2405 (Build 17628.20164).

Version 2405 (Build 17628.20144)

Release date: June 11, 2024

This build fixes one bug, which prevented users from sending mail for a few hours after updating add-ins with on-send events. It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2405 (Build 17628.20144).

Version 2405 (Build 17628.20110)

Release date: May 30, 2024

This build fixes a wide variety of bugs, including one in Excel in which an embedded workbook in .xls format might not have closed properly, one that that caused Outlook to close when using Copilot Summarize, one in Word in which content controls may have been removed when coauthoring, and one for the entire Office suite in which the Organization Chart Add-In for Microsoft programs was not loading properly.

Get more info about Version 2405 (Build 17628.20110).

Version 2404 (Build 17531.20152)

Release date: May 14, 2024

This build fixes a number of bugs, including one in Word where content controls might be removed when coauthoring, and one that caused Sovereign users to be unable to create ToDo tasks from Outlook.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2404 (Build 17531.20152).

Version 2404 (Build 17531.20140)

Release date: May 7, 2024

This build fixes two bugs in Outlook, one in which it closed unexpectedly using the Scheduling Assistant when creating a new meeting or viewing an existing meeting, and another that caused add-in developers to hit timeouts when retrieving notifications from an Outlook client context.

Get more info about Version 2404 (Build 17531.20140) .

Version 2404 (Build 17531.20120)

Release date: April 29, 2024

This build reduces workbook size bloat from unnecessary cell formatting with a new “Check Performance” task pane. In addition, it fixes a wide variety of bugs, including one in Excel in which the default font could not be set; one in Outlook in which custom forms from MAPI form servers stopped responding; one in PowerPoint in which online videos did not play in some cases; one in which when opening certain Word documents would cause the error, “Word experienced an error trying to open the file”; and one in which the Office update installer appeared to be unresponsive.

Get more info about Version 2404 (Build 17531.20120) .

Version 2403 (Build 17425.20176)

Release date: April 9, 2024

This build fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2403 (Build 17425.20176).

Version 2402 (Build 17328.20184)

Release date: March 12, 2024

This build fixes three bugs: one in which Access closed unexpectedly, one in which Excel closed unexpectedly when opening files with pivot tables and table design in macro-enabled files, and one in which Word closed unexpectedly when the undo function was used.

This build also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2402 (Build 17328.20184).

Version 2402 (Build 17328.20162)

Release date: March 4, 2024

This build fixes several bugs, including one that crashed Outlook when a link was clicked on, and another for the entire Office suite in which opened Office apps didn’t automatically start when a laptop was reopened, and an error message appeared after manual relaunch.

Get more info about Version 2402 (Build 17328.20162).

Version 2402 (Build 17328.20142)

Release date: February 28, 2024

This build fixes a variety of bugs, including one that caused Outlook to exit unexpectedly when expanding a conversation in the search results from a search of “All Mailboxes,” and another in which users were not able to create a bullet list with hyphens in PowerPoint.

Get more info about Version 2402 (Build 17328.20142).

Version 2401 (Build 17231.20236)

Release date: February 13, 2024

This build fixes several bugs, including one in which macros were being corrupted when saving Excel files and another that affected the entire Office suite in which add-ins would not load after Click trust for content add-in was selected.

This build also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2401 (Build 17231.20236).

Version 2401 (Build 17231.20194)

Release date: February 1, 2024

This build fixes a single bug in which expanded groups in the message list collapsed when users changed which column they were arranged by.

Get more info about Version 2401 (Build 17231.20194).

Version 2401 (Build 17231.20182)

Release date: January 30, 2024

This build fixes a wide variety of bugs, including one in which Excel would stop responding when saving changes, one in PowerPoint in which Notes and Slide layout would open with incorrect proportions when a file was opened from a protected view, and one in Word in which comment cards appeared too wide and cut off text when changing or switching the screen in use.

Get more info about Version 2401 (Build 17231.20182).

Version 2312 (Build 17126.20132)

Release date: January 9, 2024

This build fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2312 (Build 17126.20132).

Version 2312 (Build 17126.20126)

Release date: January 4, 2023

This build introduces a new sensitivity toolbar in Word, Excel, and PowerPoint that helps users understand the security policies that apply to their documents. It’s available when users are creating copies of their documents in File / Save As. In addition, Office now had a new default theme, which Microsoft says is “more modern and accessible.”

It also fixes a wide variety of bugs, including one in Excel in which Custom Menu text was truncated when right-clicking in a cell, one in PowerPoint in which restoring a previous version of a presentation was not working as expected when using Version History, and one in Word in which the content control end tag was marked at the end of the document automatically if the document was edited in Word Online and then opened in Word desktop.

Get more info about  Version 2312 (Build 17126.20126).

Version 2311 (Build 17029.20108)

Release date: December 12, 2023

This build fixes one bug in Outlook, in which the message list was blank when switching between the “Focused” and “Other” views.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2311 (Build 17029.20108).

Version 2311 (Build 17029.20068)

Release date: November 29, 2023

This build automatically inserts image captioning for Excel’s images. When you insert an image into a spreadsheet, accessibility image captioning is automatically generated for you.

It also fixes a wide variety of bugs, including one in Excel in which list box controls would not respond to mouse clicks after scrolling using the mouse wheel, and one in Word in which the language of a presentation was not retained when saving or exporting the presentation to a PDF file.

Get more info about Version 2311 (Build 17029.20068).

Version 2310 (Build 16924.20150)

Release date: November 14, 2023

This build fixes several bugs, including one in which Outlook failed to comply with the default browser settings for some users, and another in which new lines were added to an Outlook signature when pressing Enter in the body of the email.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2310 (Build 16924.20150).

Version 2310 (Build 16924.20124)

Release date: Oct. 31, 2023

This build fixes a bug that caused Outlook to exit unexpectedly when clicking the More link in the Search results list.

Get more info about Version 2310 (Build 16924.20124).

Version 2310 (Build 16924.20106)

Release date: Oct. 25, 2023

In this build, the Teams Meeting App works in Outlook, too. With it, you’ll be able to configure a meeting app while scheduling an invite in Outlook. The meeting app will be ready to use when you chat or join the meeting on Teams.

A wide variety of bugs have also been fixed, including one in Excel where certain Pivot Tables would load slowly; one in which OneNote would close unexpectedly when rapidly navigating from one .PDF file to another .PDF file between different sections, or when performing an undo operation on a .PDF printout insertion; and one in the entire Office suite that caused unexpected black borders to appear around screen captures added with the Insert Screenshot functionality.

Get more info about Version 2310 (Build 16924.20106).

Version 2309 (Build 16827.20166)

Release date: October 10, 2023

This build fixes two bugs, one in which users were missing their Outlook add-ins, and another in Word in which subheading numbering with a custom Style would disappear if the file was saved and reopened. It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2309 (Build 16827.20166).

Version 2309 (Build 16827.20130)

Release date: September 28, 2023

This build introduces two new features, including the ability to disable specific types of automatic data conversions in Excel and support for the “Present in Teams” button to present local files in PowerPoint Live in Microsoft Teams.

Several bugs have also been fixed, including one in which the setting to control how Outlook opens previous items at start-up was missing from the Options window, and another in Word in which the Add-ins tab was not visible when using custom toolbar information.

Get more info about Version 2309 (Build 16827.20130).

Version 2308 (Build 16731.20234)

Release date: September 12, 2023

This build fixes several bugs, including one that caused Outlook to close unexpectedly when viewing an email, and another in PowerPoint in which the presenter view slide section zoomed in and out when zooming in the notes section.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2308 (Build 16731.20234).

Version 2308 (Build 16731.20170)

Release date: August 28, 2023

This build introduces several new features, including adding AutoComplete functionality to the Data Validation dropdown list in Excel, designed to make data entry and validation more efficient. In Excel, Outlook, Word, and PowerPoint, Advanced Encryption Standard (AES) with 256-bit key length in Cipher Block Chaining mode (AES256-CBC) is now the default Microsoft Purview Information Protection encryption mechanism. (More details here.)

Several bugs in Outlook have also been fixed, including one that that caused Outlook to quit unexpectedly when users executed a search with the “All Mailboxes” scope, and another that caused Outlook to crash when non-HTTP links were clicked.

Get more info about Version 2308 (Build 16731.20170).

Version 2307 (Build 16626.20170)

Release date: August 8, 2023

This build fixes several bugs, including one in Excel in which certain macros used for updating charts caused Excel to close unexpectedly, and another in Outlook that caused Outlook to fail to show Top Search Results in some views. It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2307 (Build 16626.20170).

Version 2307 (Build 16626.20134)

Release date: July 27, 2023

This build fixes an extended range of supported characters to prevent display issues in Office apps.

Get more info about Version 2307 (Build 16626.20134).

Version 2307 (Build 16626.20132)

Release date: July 26, 2023

This build includes several new features, including an improved way to recover from errors when collaborating in Word, and the ability to insert a live camera feed in all slides with one click in PowerPoint.

A number of bugs have also been fixed, including one in Excel, PowerPoint, and Word in which sensitivity labeling was unavailable for documents opened from SharePoint on-premises servers, and one in which Outlook would prompt you to save changes to a meeting when no changes were made.

Get more info about Version 2307 (Build 16626.20132).

Version 2306 (Build 16529.20182)

Release date: July 11, 2023

This build fixes an alert to better communicate text support for picture-to-drawing object conversion in Excel and Word. It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2306 (Build 16529.20182).

Version 2306 (Build 16529.20154)

Release date: June 26, 2023

This build includes several new features, including adding autocomplete capabilities to Excel’s Data Validation dropdown list, and giving Outlook pop-up messages that warn, justify, or block emails being sent based on sensitivity labels.

A number of bugs have also been fixed, including one in Outlook’s Me control that showed the wrong display name in Office apps, and one in Word in which doing a mail merge displayed the error “Microsoft Word is required to run the Mail Merge Wizard.”

Get more info about Version 2306 (Build 16529.20154).

Version 2305 (Build 16501.20210)

Release date: June 13, 2023

This build fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2305 (Build 16501.20210).

Version 2305 (Build 16501.20196)

Release date: June 1, 2023

This build offers faster filtering when cells contain unique or duplicate rules in Excel, as well as a new accessibility ribbon tab in Outlook and PowerPoint for making emails and presentations more accessible.

It also fixes a variety of bugs, including one in Excel in which Conditional Formatting rules were not being preserved after closing and reopening a workbook, one in Outlook in which people were shown the error “We cannot render Actionable Messages right now” when reading some email messages, and one in Access in which refreshing an ODBC connection to an Access database caused the operation to stop working after refreshing the link several times.

Get more info about Version 2305 (Build 16501.20196).

Version 2304 (Build 16327.20248)

Release date: May 9, 2023

This build fixes several bugs, including one in Outlook that caused users of the Event-Based feature to be unable to utilize some of the new APIs included in Mailbox Requirement Set 1.13, and one in Project in which users were unable to connect Project Client from the desktop to a Project Web Access site in Project Server 2016.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2304 (Build 16327.20248).

Version 2304 (Build 16327.20214)

Release date: April 25, 2023

This build offers several new features, including adding closed captions to audio objects in PowerPoint and web browser control for Edge in Access. (Access still supports Internet Explorer browser control.)

The build fixes a variety of bugs, including one in which an Excel file could not be previewed in File Explorer if the file’s extension included a capital letter such as XLSX or Xlsx, and one in which PowerPoint sometimes crashed when opening a file.

Get more info about Version 2304 (Build 16327.20214).

Version 2303 (Build 16227.20280)

Release date: April 11, 2023

This build fixes two bugs, one that causes Access to close unexpectedly when exporting from an SAS application to a Microsoft Office format, and another in Outlook that hat caused some users to see the wrong Data Loss Prevention policy annotations in a multi-account profile.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2303 (Build 16227.20280).

Version 2303 (Build 16227.20258)

Release date: April 4, 2023

This build fixes two bugs in Outlook, one that caused the new labels to fail to appear for some users of the Label Inheritance feature, and another that caused the Suggested Replies feature to not be disabled when connected experiences are disabled.

Get more info about  Version 2303 (Build 16227.20258).

Version 2303 (Build 16227.20212)

Release date: March 28, 2023

This build offers a variety of new features, including the ability to assign a sublabel as the default when a parent label is selected in Excel, Outlook, PowerPoint, and Word. When using built-in sensitivity labels, admins can specify a sublabel to get applied automatically when a parent label is selected.

The build also disables the Azure Information Protection Add-in by default in Excel, Outlook, PowerPoint, and Word. The apps will now automatically disable the legacy Azure Information Protection add-in and use the built-in sensitivity labels to view and apply labels powered by Microsoft Purview Information Protection.

In addition, there is a new Sensitivity toolbar in Excel, PowerPoint, and Word that makes it easier to prevent data leaks. New sensitivity labels powered by Microsoft Purview Information Protection are now displayed alongside the filename in the app’s title bar, allowing you to easily recognize and adhere to your organization’s policies. The sensitivity toolbar is also available while saving new documents or renaming existing ones.

The build fixes a wide variety of bugs, including one that caused Outlook to close unexpectedly when using Loop Components in an email, and another in which the task pane add-in API for Microsoft Project was not returning the proper value for the Summary, Milestone, and Active properties. A bug for the entire Office suite was fixed as well, in which spaces were not inserted properly when inserting text with dictation.

Get more info about Version 2303 (Build 16227.20212).

Version 2302 (Build 16130.20332)

Release date: March 20, 2023

This build fixes two bugs, one in Outlook in which some settings did not roam between machines when switching to Focused Inbox, and another in Project in which the task pane add-in API for Microsoft Project was not returning the proper value for the Summary, Milestone, and Active properties.

Get more info about Version 2302 (Build 16130.20332).

Version 2302 (Build 16130.20306)

Release date: March 14, 2023

This build fixes a variety of bugs, including one in Outlook that caused users to see an inaccurate count of the number of new notifications present when opening the notification pane, and another in which the error message “The last time you opened filename, it caused serious error. Do you still want to open it?” may appear when creating Word documents through automation using templates.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about  Version 2302 (Build 16130.20306).

Version 2302 (Build 16130.20218)

Release date: February 28, 2023

This build offers several new features, including one for Excel, Word, and PowerPoint in which user-defined permissions support domain name restrictions. Now, when you choose a sensitivity label configured for user-defined permissions, domain names can be used to restrict file access to all individuals from that domain.

Three bugs have also been fixed, including one in which when clicking on an email notification of @mention in a comment, the Excel app would close unexpectedly if the workbook was already open and was in a hidden window.

Get more info about Version 2302 (Build 16130.20218).

Version 2301 (Build 16026.20200)

Release date: February 14, 2023

This build fixes a variety of bugs, including one in Excel in which when clicking on an email notification of an @mention in a comment, the Excel app would close unexpectedly if the workbook was already open and was in a hidden window, and one for the entire Office suite that caused users to experience the application to close unexpectedly when clicking on some non-HTTP links.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2301 (Build 16026.20200).

Version 2301 (Build 16026.20146)

Release date: January 26, 2022

This build makes several improvements in Excel’s pivot tables, including new data support for pivot tables connected to Power BI, as well as new alerts about pivot table compatibility issues and providing documentation and workarounds for them.

It also fixes two bugs, one in Excel in which when you inserted a People Graph add-in in RTL Excel, the application closed unexpectedly, and another in PowerPoint in which you could not add or copy/paste a new slide to the presentation.

Get more info about Version 2301 (Build 16026.20146).

Version 2212 (Build 15928.20216)

Release date: January 10, 2023

This build fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2212 (Build 15928.20216).

Version 2212 (Build 15928.20198)

Release date: January 4, 2022

This build lets you code-sign your Microsoft Access database and VBA code. Signing a database will allow VBA code in the database to be run even if Trust Center settings specify that only digitally signed code should be enabled.

In addition, you can now create tasks and assign them to team members without leaving Word by adding a comment, @mentioning your team member, pressing Ctrl + Enter, and checking Assign.

It also fixes a number of bugs, including one in Excel in which when you right-clicked on a chart and selected Edit, the application closed unexpectedly.

Get more info about Version 2212 (Build 15928.20198).

Version 2211 (Build 15831.20208)

Release date: December 13, 2022

This build fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2211 (Build 15831.20208).

Version 2211 (Build 15831.20190)

Release date: December 6, 2022

This build improves the spacing of the buttons in the Ribbon in Word, PowerPoint, and Excel when tablet posture is being used. It also adds the ability to insert images directly in cells in Excel, and to save media to a file in PowerPoint with closed captions included.

The build also fixes a variety of bugs, including one in Excel in which when toggling the visibility of the Ribbon with sheet tabs hidden, the application would close unexpectedly, and one in Word in which changing the reading speed for Read Aloud would cause Word to stop working.

Get more info about Version 2211 (Build 15831.20190).

Version 2210 (Build 15726.20202)

Release date: November 8, 2022

This build fixes two bugs: One in Word in which when using Admin Managed Plugin and the Group Policy “Block all unmanaged add-ins,” the registry key name was case-sensitive, and one in OneNote that affected scrolling with touch.

It also fixes a number of security holes. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2210 (Build 15726.20202).

Version 2210 (Build 15726.20174)

Release date: October 27, 2022

This build lets you link charts to Dynamic array calculations in Excel, which can produce results of variable length. When the array recalculates, the chart will automatically update to capture all data instead of being limited to a specific number of data points. The build also lets you create e-signature approvals containing signature fields within Teams.

It fixes a number of bugs, including one in Outlook that caused emails to get stuck in the outbox for some profiles with multiple Exchange accounts configured, and another in PowerPoint that caused problems when updating links when the linked file was already open.

Get more info about  Version 2210 (Build 15726.20174).

Version 2209 (Build 15629.20208)

Release date: October 11, 2022

This build fixes a number of bugs, including one in Excel in which some content could have stopped working and not appear correctly after zooming with a touchpad, and another in Outlook that caused emails to get stuck in the outbox for some profiles with multiple Exchange accounts configured.

It also fixes a number of security holes in Word and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2209 (Build 15629.20208).

Version 2209 (Build 15629.20156)

Release date: September 26, 2022

This build adds several new features to Teams, including allowing meeting organizers to assign seats to participants in Together Mode, and the ability for people to see up to 49 videos (7×7) on their screen by default without any explicit action.

It also fixes a number of bugs, including one Outlook that caused users to experience a close unexpectedly when switching views in the calendar module, and another that crashed Outlook shortly after a boot.

Get more info about Version 2209 (Build 15629.20156).

Version 2208 (Build 15601.20148)

Release date: September 13, 2022

This build fixes a number of bugs, including one in Outlook that that caused the Customization Quick Access Toolbar file (.exportedUI) to not import when the simplified Ribbon is in use, and one in the entire Office suite that caused issues in Color Picker text selection scenarios with Shapes and SmartArt.

It also fixes a number of security holes in PowerPoint and Visio. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about  Version 2208 (Build 15601.20148).

Version 2208 (Build 15601.20088)

Release date: August 31, 2022

This build introduces a variety of new features, including protecting PDFs created using Word, Excel, or PowerPoint, taking voice notes in OneNote, the addition of fourteen new text and array functions in Excel, and the ability to join Teams meeting by meeting ID and passcode from Teams rooms on Windows.

It also fixes a variety of bugs, including one in Access that caused memory leaks when iterating over DAO record sets in VBA code in Excel, one in Word in which you could not copy rows of a table from older versions in Version History to the current version, and one in which Outlook sometimes closed unexpectedly when right-clicking on an app in the new app bar.

Get more info about Version 2208 (Build 15601.20088).

Version 2207 (Build 15427.20210)

Release date: August 9, 2022

This build fixes a bug in Outlook, which would sometimes crash after being opened.

It also fixes a number of security holes in Excel, Outlook, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2207 (Build 15427.20210).

Version 2207 (Build 15427.20194)

Release date: August 3, 2022

This build optimizes Excel recalculation on devices with constrained resources. On resource-constrained devices (two cores or less and eight gigabytes of RAM or less), Excel now by default makes recalculation more optimal by running calculations on a single thread.

In addition, Outlook gets a suggested replies feature that offers you three possible replies to simple messages. Word makes voice dictation easier.

A number of bugs were also fixed, including one in Excel in which cell references in charts were displaying incorrectly, and one in Word in which “paste as link” might not update automatically.

Get more info about Version 2207 (Build 15427.20194).

Version 2206 (Build 15330.20246)

Release date: July 18, 2022

This build fixes one bug in Access, in which when opening an ACCDE/MDE file, users may receive an error message with the text “Requested type library or wizard is not a VBA project.” Go here for more details.

Get more info about Version 2206 (Build 15330.20264).

Version 2206 (Build 15330.20246)

Release date: July 12, 2022

This build fixes one bug, in which Excel closed unexpectedly when interacting with fonts.

It also fixes a Windows Graphics Component Information Disclosure Vulnerability and a Microsoft Office Security Feature Bypass Vulnerability, both for the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2206 (Build 15330.20246).

Version 2206 (Build 15330.20230)

Release date: July 6, 2022

This build fixes a variety of bugs, including one in which Excel crashed when showing a live preview of a chart, one that caused OneNote to crash, one in Outlook in which users could not add room mailboxes to the calendar, and one in Word in which nested fields in headers displayed incorrectly while scrolling.

Get more info about Version 2206 (Build 15330.20230).

Version 2206 (Build 15330.20196)

Release date: June 29, 2022

This build introduces new Excel features such as the ability to quickly copy data from the status bar, including information from aggregations like “Sum,” “Average,” and “Count.” It also lets you find data more quickly in Excel by speeding up the AutoFilter function. In PowerPoint, you can now anchor comments to specific ranges of text.

The build also fixes a wide variety of bugs, including one in Excel in which shared workbooks in .xls format improperly merged changes, one in Outlook in which users were not able to add room mailboxes to the calendar, and one in Word in which nested fields in headers displayed incorrectly while scrolling.

Get more info about Version 2206 (Build 15330.20196).

Version 2205 (Build 15225.20288)

Release date: June 14, 2022

This build fixes several bugs, including one in Word in which while coauthoring, some replies to comments weren’t shown until the next time a document was opened, and one in Outlook that caused users to see multiple copies of a shared calendar rendered in certain circumstances.

It also fixes a remote code execution vulnerability security for the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2205 (Build 15225.20288).

Version 2205 (Build 15225.20204)

Release date: May 24, 2022

This build offers new automatic groupings in Teams as suggestions to use in channel posts. For example, you can @TeamOwners in a channel posting and all Team Owners will be notified. It also fixes several bugs, including one in Excel in which the letter “j” was not being properly inserted, one in Outlook that caused users to see the error “Cannot perform the requested operation…” when attempting to expand a local contact group, and one in which the entire Office suite crashed when rendering code.

Get more info about Version 2205 (Build 15225.20204).

Version 2204 (Build 15128.20248)

Release date: May 17, 2022

This build fixes several bugs, including one in Outlook that caused users to see the error “Cannot perform the requested operation…” when attempting to expand a local contact group; one in Word in which the Office “Insert Screenshot” showed blank/incomplete screenshots for Office Apps; and one in the entire Office suite in which font download requests for endpoints that don’t support font service were being issued.

Get more info about Version 2204 (Build 15128.20248).

Version 2204 (Build 15128.20224)

Release date: May 10, 2022

This build fixes several bugs, including one that caused Excel to consume excessive memory, one in Word in which in which a document scrolled to the end after deleting a paragraph mark, and an issue with rendering in Excel and Project when using certain older versions of Windows 11.

It also offers a security update for Excel and one for the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2204 (Build 15128.20224).

Version 2204 (Build 15128.20178)

Release date: April 26, 2022

This build reduces unwanted fragmenting of conditional formatting rules in Excel, and also improves Power BI dataset request access from Excel.

It also fixes several bugs, including one in Access that that prevented Outlook event-based add-ins from functioning properly, one that caused Outlook to close unexpectedly during launch when connected to a OneDrive for Business endpoint with no service URL, and one for the entire Office suite in which the font drop-down would not accurately reflect what font was selected in a shape.

Get more info about Version 2204 (Build 15128.20178).

Version 2203 (Build 15028.20228)

Release date: April 20, 2022

This build fixes three bugs, one in Access that prevented Outlook Event-Based Add-Ins from functioning properly, one in Outlook that caused EU users to see information missing from person cards, and another in Outlook that caused users to experience a “stop responding” when responding to certain contacts.

(Get more info about Version 2203 (Build 15028.20228).

Version 2203 (Build 15028.20204)

Release date: April 12, 2022

This build fixes several bugs, including one in Outlook in which the “Move to Other” functionality stopped working properly, and another for the entire Office suite in which the font drop-down would not accurately reflect what font was selected in a shape.

It also offers security updates for Excel. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2203 (Build 15028.20204).

Version 2203 (Build 15028.20160)

Release date: March 30, 2022

This build introduces one new feature, a navigation pane for Excel that lets you see the layout of your workbook at a glance and navigate through its elements quickly. The build also fixes a wide variety of bugs, including one in Excel in which using custom command bars could cause Excel to crash, one in Outlook that caused the “Index out of date” message to display too often, one in Word that caused a performance issue when opening Word documents with thousands of track changes, and one for the entire Office suite that caused contact cards to display improperly

Get more info about Version 2203 (Build 15028.20160).

Version 2202 (Build 14931.20132)

Release date: March 8, 2022

This build fixes several bugs, including one in Outlook that caused users to experience performance issues when switching folders due to a corrupt view setting. It also offers security updates for Visio and Word. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about  Version 2202 (Build 14931.20132).

Version 2202 (Build 14931.20120)

Release date: February 28, 2022

This build offers a wide variety of new features, including one in Excel that disables Excel 4.0 (XML) macros by default to improve security; one in Word that lets you proofread selected text with Editor; one in Outlook that lets you visualize and explore your company’s internal structure, work teams, and individual roles; and one on PowerPoint that lets you pre-record video with animation. It also has many new Teams features, including enabling Teams app developers to test their monetized apps within Teams clients, and the addition of a new compact view in Chat.

Many bugs were also fixed, including one in Outlook in which the folder hierarchy did not synchronize all folders for very large primary mailboxes with more than 100,00 folders, and another in Word in which SVG images that contain external content weren’t showing up.

Get more info about Version 2202 (Build 14931.20120).

Version 2201 (Build 14827.20198)

Release date: February 16, 2022

This build fixes a single bug in Access that caused errors while running an application.

Get more info about Version 2201 (Build 14827.20198).

Version 2201 (Build 14827.20192)

Release date: February 8, 2022

This build fixes several bugs, including one in which people could not save their files in Project. It also offers security updates for Excel, Visio, and the entire Office suite. For details, see the Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2201 (Build 14827.20192).

Version 2201 (Build 14827.20158)

Release date: January 26, 2022

This build includes a variety of feature updates, including easier scrolling through Excel spreadsheets that are large or that have very wide cells, new Cortana features for Teams, and an improved address book search in Outlook.

A number of bugs were fixed, including one in Outlook that caused applications to become unresponsive after loading a contact card, one in Word in which “Repeat style” applies Normal instead of repeating the style, and another in Access that caused the Insights add-in to stop working intermittently.

Get more info about Version 2201 (Build 14827.20158).

Version 2112 (Build 14729.20260)

Release date: January 12, 2022

This build includes a variety of bugs and performance fixes.

Get more info about Version 2112 (Build 14729.20260).

Version 2112 (Build 14729.20248)

Release date: January 11, 2022

This build fixes a bug in Excel in which shapes and form controls could not call VBA macros. It also offers security updates for two Microsoft Office Remote Code Execution Vulnerabilities. For details, see “Release notes for Microsoft Office security updates.”

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2112 (Build 14729.20248).

Version 2112 (Build 14729.20194)

Release date: January 4, 2022

This build offers a variety of new features, including the ability to track only your own changes in Word when collaborating, an improved way to search Outlook’s calendar, and several new features in Teams, including one that lets you “raise your hand” virtually to let people know you want to contribute without interrupting the conversation.

It also fixes a variety of bugs, including one in Access that that caused an application to close unexpectedly when connection to an Access or Jet database using multiple threads, and one in Outlook that caused users to see garbled text in some fields when exporting contacts to a CSV.

Get more info about Version 2112 (Build 14729.20194).

Version 2111 (Build 14701.20262)

Release date: December 16, 2021

This build fixes two bugs, one in Access that prevented multiple users from opening a database on a network file share, and for the entire Office suite related to refreshing elements that may contain text.

Get more info about Version 2111 (Build 14701.20262).

Version 2111 (Build 14701.20248)

Release date: December 14, 2021

This build fixes a variety of bugs, including one in Excel in which opening an XLSM file in the SpreedsheetCompare tool sometimes caused the tool to stop responding, and one in which the teaching callouts (tips) about the new look of Office did not appear in Outlook.

It also offers security updates for Excel and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2111 (Build 14701.20248).

Version 2111 (Build 14701.20226)

Release date: December 3, 2021

This build fixes a wide variety of bugs, including one in Excel in which newly created PivotTables could lose custom settings if the data source range was changed; another in PowerPoint and Word in which some pop-up UI elements could not be clicked, such as the Join Meeting pop-up in Outlook or the Welcome Back pop-up in PowerPoint; and another in Project in which some projects would close unexpectedly when loading customized reports.

Get more info about Version 2111 (Build 14701.20226).

Version 2110 (Build 14527.20312)

Release date: December 1, 2021

This build fixes several bugs, including one that wouldn’t allow people to insert their signatures into new emails, replies, or forwards after a restart of Outlook, and another in which the theme picker in Word’s File > Options menu for x64 users didn’t work.

Get more info about Version 2110 (Build 14527.20312).

Version 2110 (Build 14527.20276)

Release date: November 9, 2021

This build fixes a variety of bugs, including one in Excel in which when opening linked tables to Dynamics, numbers may appear as small squares when the data is displayed, and one in Project in which when tasks are rescheduled, manually scheduled tasks may be scheduled earlier than they should be. It also offers security updates for Excel, Word, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2110 (Build 14527.20276).

Version 2110 (Build 14527.20234)

Release date: October 28, 2021

This build fixes several small bugs, including one in Outlook, PowerPoint, and Word in which each app stopped responding when drawing an image.

Get more info about Version 2110 (Build 14527.20234).

Version 2110 (Build 14527.20226)

Release date: October 25, 2021

This build includes a wide variety of new features, including several dozen in Teams, ranging from making Live Transcript available for web users of Teams meetings, a new Question & Answer application for Teams webinars & meetings, and allowing people to join meetings in other clouds anonymously from the Teams desktop app.

Several Office bugs were also fixed, including one in Excel in which a query update caused Excel to stop responding, and one in Outlook that caused a sync failure to occur when generating a preview.

Get more info about Version 2110 (Build 14527.20226).

Version 2109 (Build 14430.20306)

Release date: October 14, 2021

This build offers a variety of unnamed bug fixes and performance fixes.

Get more info about Version 2109 (Build 14430.20306).

Version 2109 (Build 14430.20298)

Release date: October 12, 2021

This build offers security updates for Excel, Visio, Word, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2109 (Build 14430.20298).

Version 2109 (Build 14430.20270)

Release date: October 6, 2021

This build fixes a bug in Outlook that caused some users to experience a stop responding when attempting to retrieve AutoDiscover settings.

Get more info about Version 2109 (Build 14430.20270).

Version 2109 (Build 14430.20234)

Release date: September 28, 2021

This build introduces more than a dozen new Teams features, including one in which you can now define a default number of days to keep Teams meeting recordings saved to OneDrive and SharePoint before they are automatically deleted, and the introduction of the Network Planner for government clouds to help you determine and organize network requirements for connecting Microsoft Teams users across an organization.

It also fixes a wide variety of bugs, including one in Excel, Word, and PowerPoint in which some users could not export documents to PDF or XPS formats, and another in Word in which the insert online video button was disabled.

Get more info about Version 2109 (Build 14430.20234).

Version 2108 (Build 14326.20404)

Release date: September 14, 2021

This build fixes a single small bug and includes security updates. The bug fixed is one that caused a loss of HTML formatting when a draft of an email was saved to disk.

The security updates are for Access, Excel, Visio, Word, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2108 (Build 14326.20404).

Version 2108 (Build 14326.20348)

Release date: September 7, 2021

This build fixes several bugs, including one in Excel in which not all columns appeared when linking to or importing from a Dynamics table, one in Outlook that that caused Room Finder to fail to load, and one in Word in which the print preview was not loading when using Print.

Get more info about Version 2108 (Build 14326.20348).

Version 2108 (Build 14326.20238)

Release date: August 25, 2021

This build introduces many new features for Microsoft Teams, including the ability for meeting participants to transfer calls between desktop and mobile, a “top hits” section added to the top of search autosuggestions, and live captions being made available to users accessing Teams meetings via the web.

The build also fixes a wide variety of bugs, including one in which connecting to a data source from within the PowerPivot window in Excel was not working, one that crashed Outlook while email was being composed, one in Word in which the Insert Online Video button was disabled, and one for the entire Office suite in which some documents failed to load after using some web add-ins.

Get more info about Version 2108 (Build 14326.20238).

Version 2107 (Build 14228.20250)

Release date: August 10, 2021

This build fixes a variety of small bugs and includes security updates. Among the bugs fixed are one in Excel that caused some linked Dynamics tables to stop responding and one in multiple Office apps in which document exports to PDF or XPS formats stopped responding due to recent updates.

The security updates are for Word and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2107 (Build 14228.20250).

Version 2107 (Build 14228.20226)

Release date: August 3, 2021

This build fixes two bugs in Outlook. One caused emails resent by a different user to appear to have been sent by the original sender in organizations that enable Send From Alias. The other caused users to see duplicate time entries in the end meeting time drop-down when the start of the meeting and the end of the meeting were on different dates.

Get more info about Version 2107 (Build 14228.20226).

Version 2107 (Build 14228.20204)

Release date: July 26, 2021

This build offers several minor new features and fixes a variety of bugs. Among the new features are one in which you can use the Immersive Reader in Outlook to create custom text spacing, page colors, column width, and line focus, and another in PowerPoint adds Flipgrid video support.

Among the bugs fixed are one Word in which comment cards next to the Word canvas were the incorrect size, and one in which Outlook crashed for some people when performing searches.

Get more info about Version 2107 (Build 14228.20204).

Version 2106 (Build 14131.20332)

Release date: July 20, 2021

This build fixes several small bugs in Outlook, including one that caused some users to experience an unexpected close when Outlook was collecting diagnostic information, and another that caused Cloud Settings users to experience an unexpected close when an incompletely configured account was present in the profile.

Get more info about Version 2106 (Build 14131.20332).

Version 2106 (Build 14131.20320)

Release date: July 13, 2021

This build fixes a variety of small bugs and includes security updates. Among the bugs fixed are one in Outlook that caused some systems to crash while retrieving service-powered search suggestions, and one for the entire Office suite related to instability during DirectX device loss and recovery situations.

The security updates are for Excel, Word, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2106 (Build 14131.20320).

Version 2106 (Build 14131.20278)

Release date: June 29, 2021

This build introduces several new minor features for Outlook, including one that includes the most relevant files related to your search when you type in the Search box, and another alerts you if any suspicious sign-in activity is detected and tells you when and where you last signed into your account.

It also fixes a variety of small bugs, including one in Outlook that disabled translation options for some people, and one in PowerPoint in which people couldn’t to enter credentials into a Windows Security dialog to open a file, because a PowerPoint dialog box obstructed it.

Get more info about Version 2106 (Build 14131.20278).

Version 2105 (Build 14026.20308)

Release date: June 18, 2021

This build fixes several small bugs, including one in Outlook that caused users to experience an unexpected property change prompt when closing a message they had replied to or forwarded, and other for the entire Office suite in which Office crashed when reopening certain files.

Get more info about Version 2105 (Build 14026.20308).

Version 2105 (Build 14026.20270)

Release date: June 8, 2021

This build fixes a variety of small bugs and includes security updates. Among the bugs fixed are one in Excel in which extra entries appeared in the Excel Add-in list for some users, one in Outlook that caused it to close when interacting with Outlook Mail or Calendar Views, and one for the entire Office suite that caused a performance regression on opening SyncBacked files.

The security updates are for Access, Excel, Outlook, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2105 (Build 14026.20270).

Version 2105 (Build 14026.20246)

Release date: May 24, 2021

This build includes nearly two dozen new features in Teams: anonymous users can join a Live Event so that they can present during the event, webinars can be scheduled and delivered for up to 1,000 people at a time, and users can create group chats that include people external to their organization who use Teams.

Word, Excel and PowerPoint now allow documents encrypted with sensitivity labels to be AutoSaved and co-authored with others in real time. (Unencrypted documents have this feature already.)

There are also a wide variety of resolved issues, including fixing a bug in Word in which the Editor Pane didn’t open, and one in PowerPoint in which the Reuse Slides option was not available for some users.

Get more info about Version 2105 (Build 14026.20246).

Version 2104 (Build 13929.20386)

Release date: May 18, 2021

This build fixes two issues with Outlook, one that caused the people picker in Outlook to expand upward rather than downward for users with a perpetual license, and another that caused the feedback option to fail to appear for users of the Office Perpetual 2021 preview.

Get more info about Version 2104 (Build 13929.20386).

Version 2104 (Build 13929.20372)

Release date: May 11, 2021

This build fixes a variety of small bugs and includes security updates. Among the bugs fixed are one in which a major version build rollback could result in crashes when opening files in Excel, Word, and PowerPoint, and one that caused Word to unexpectedly close when the user logged off or restarted their computer.

The security updates are for Access, Excel, Word, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2104 (Build 13929.20372).

Version 2104 (Build 13929.20296)

Release date: April 29, 2021

This build offers a variety of feature updates, including the addition of new linked data types in Excel, improved collaboration and a dark mode in Word, a set of ready-made graphics in Visio, and the ability to create an out-of-office message in Teams.

There are also a variety of bug fixes, including for one in Excel in which some automation add-ins for Excel couldn’t load, another in Excel that caused users to see signatures disappear unexpectedly, one in Project in which users were unable to remove projects from the resource pool, and one in Word in which some texts weren’t visible when using the dark mode theme in reading mode.

Get more info about Version 2104 (Build 13929.20296).

Version 2103 (Build 13901.20400)

Release date: April 13, 2021

This build fixes several small bugs throughout Office and includes security updates. Among the bugs fixed are ones in Excel, Outlook, PowerPoint, and Word that caused a resource contention issue when drawing an image.

The security updates are for Excel, Outlook, Word, and the entire Office suite. For details, see Microsoft’s Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2103 (Build 13901.20400).

Version 2103 (Build 13901.20336)

Release date: April 2, 2021

This build fixes a bug in Outlook in which a component of Outlook used by MAPI-enabled applications on computers with ARM processors caused searches to fail or put extra load on the computer as background apps restarted repeatedly.

 Get more info about Version 2103 (Build 13901.20336).

Version 2103 (Build 13901.20312)

Release date: March 30, 2021

This build offers several new features, including getting meeting suggestions when you search for someone in Outlook; being able to send a copy of email messages or conversations, including attachments, from Outlook into Teams chats and channels; and drafting documents with your voice in Word.

In addition, a number of bugs were resolved, including fixing an issue that crashed Outlook when it was syncing folder hierarchy changes, and fixing a bug in Excel, Outlook, PowerPoint, and Word in which disabled commands in the Office Ribbon would only have the icon grayed out but not the text in Dark Gray Office Theme.

Get more info about Version 2103 (Build 13901.20312).

Version 2102 (Build 13801.20360)

Release date: March 18, 2021

This build fixes several bugs, including one in Outlook that caused users of the Cloud Settings feature to see customized settings overridden by default setting after configuring Outlook on a new device, and one in Word in which typing at the end of a hidden paragraph cased Word to hang.

Get more info about Version 2102 (Build 13801.20360).

Version 2102 (Build 13801.20294)

Release date: March 9, 2021

This build fixes several small bugs with Outlook and includes security updates. Among the bugs fixed are one that in which newly added calendars didn’t appear in the navigation pane until after Outlook had been restarted, and one in Word in which Narrator skipped over paragraphs.

The security updates are for Excel, PowerPoint, Visio, and the entire Office suite. For details, see Release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2102 (Build 13801.20294).

Version 2102 (Build 13801.20266)

Release date: March 1, 2021

This build introduces a number of new features. In Excel, you can now unhide multiple sheets at a time, and you can also resize Conditional Formatting dialogs. Outlook gets an updated Contacts view list. Teams lets you send “reactions” to others during meetings. In addition, you can add a channel to a calendar tab. Excel, PowerPoint, and Word now require that users apply sensitivity labels to documents if their organization’s policy requires it.

The build also fixes a number of issues. In Excel, an issue was fixed that prevented users from exporting an Excel workbook to PDF. In Outlook, an issue was fixed that caused users to see duplicate calendar groups appearing after creating a new group. In Word, an issue was fixed in resolving conflicts while in coauthoring.

Get more info about Version 2102 (Build 13801.20266).

Version 2101 (Build 13628.20448)

Release date: February 16, 2021

This build fixes several bugs, including one in which Outlook sometimes closed unexpectedly when users were doing a search, and another in Outlook that caused mails to be sent as digitally signed after the user unchecked that option.

It also fixes two bugs for the entire Office suite, including one related to media controller event notifications and another related to media player engine timing.

Get more info about Version 2101 (Build 13628.20448).

Version 2101 (Build 13628.20380)

Release date: February 9, 2021

This build fixes several issues with Outlook and includes security updates for Excel. Among the Outlook bugs fixed are one that caused Cloud Settings users to experience a hang when updating settings, and another that caused issues with displaying the correct default signature in OWA.

The security updates fixed three Excel Remote Code Execution Vulnerabilities. For details, see the release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2101 (Build 13628.20380).

Version 2101 (Build 13628.20274)

Release date: January 26, 2021

This build offers a variety of new features, including allowing government customers to apply sensitivity labels to documents and emails in Excel, Outlook, PowerPoint, and Word. It also automatically sends audit data about that sensitivity labeling to Microsoft 365 administrators. Additionally, in Outlook, you can now delete conversations based on message owners.

There are also a variety of bug fixes, including for a bug in which Excel would fail to launch or close unexpectedly if certain Windows Security exploit protection settings (SimExec, CallerCheck) were in use, another in which Outlook closed unexpectedly in certain search scenarios, and another in Project in which borders weren’t showing up for tasks in the Team Planner view.

Get more info about Version 2101 (Build 13628.20274).

Version 2012 (Build 13530.20440)

Release date: January 21, 2021

This build fixes a handful of bugs, including one in Outlook that caused users that have Shared or Delegated Mailboxes with large hierarchies in their profile to encounter hangs, and other that caused Outlook to close unexpectedly in certain search scenarios.

Get more info about Version 2012 (Build 13530.20440).

Version 2012 (Build 13530.20376)

Release date: January 12, 2021

This build fixes two bugs, one in which Excel would fail to launch or close unexpectedly if certain Windows Security exploit protection settings (SimExec, CallerCheck) were in use, and another in Outlook that that caused an edited signature to fail to save after prompting the user to do so.

There are also a variety of security fixes for Excel, Word, and the entire Office suite.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2012 (Build 13530.20376).

Version 2012 (Build 13530.20316)

Release date: January 5, 2021

This build lets you change your Outlook settings in the cloud, such as for Automatic Replies, Focused Inbox, and Privacy, and have them available on all of your PCs. PowerPoint gets a new feature called Presenter Coach that helps you helps you prepare to give more effective presentations.

There are also a variety of bug fixes, including for a bug in Outlook that that caused some people to encounter a hang while loading their calendar, and another in PowerPoint in which fonts didn’t properly display inside equations.

Get more info about Version 2012 (Build 13530.20316).

Version 2011 (Build 13426.20404)

Release date: December 21, 2020

This minor build fixes three issues, one in which Excel would incorrectly show in the message bar that a new version of a file is available and force the user to save their changes in a copy of the workbook or discard their changes; another in which Excel left macros disabled without prompting when opening an Excel Add-in file containing Excel 4.0 macros; and one for the entire Office suite, in which a file would be opened as NOT SyncBacked when the URL from cache and the URL from OneDrive did not match.

Get more info about Version 2011 (Build 13426.20404).

Version 2011 (Build 13426.20332)

Release date: December 8, 2020

This minor fixes a single issue for the entire Office suite in which SaveRequestManagerCam was causing the application to close instead of returning an error.

It also has security updates for Excel, Outlook and PowerPoint. Get details here.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2011 (Build 13426.20332).

Version 2011 (Build 13426.20308)

Release date: December 2, 2020

This minor build fixes several minor issues, including one in Outlook that caused the original attendees of some meetings to receive a cancellation when another attendee forwards the meeting, and another in which installing a newer version of Office over certain older versions caused impaired functionality, such as being unable to use Power Query.

Get more info about Version 2011 (Build 13426.20308).

Version 2011 (Build 13426.20294)

Release date: November 30, 2020

This build fixes two minor issues, one that caused problems when copying and pasting an equation from Word to PowerPoint, and another in Word in which document styles were being replaced with other styles from the template.

Get more info about Version 2011 (Build 13426.20294).

Version 2011 (Build 13426.20274)

Release date: November 23, 2020

This build offers a variety of minor new features, including the ability to paste SVG files from Office into third-party apps, and being able to switch Office themes automatically to match your Windows 10 theme settings. There are also several bug fixes, including fixing an issue in Outlook that caused the To field to be blank when sending a status report on a task, and one in PowerPoint in which some corrupt PowerPoint files were not opening correctly, even after a document repair operation.

Get more info about Version 2011 (Build 13426.20274).

Version 2010 (Build 13328.20408)

Release date: November 17, 2020

This build fixes a handful of minor bugs in Office, including one that broke the MailItem.BeforeAttachmentAdd event in Outlook, and one that affected the entire Office suite in which Save As would fail in certain scenarios.

Get more info about Version 2010 (Build 13328.20408).

Version 2010 (Build 13328.20356)

Release date: November 10, 2020

This build fixes two minor bugs and includes security updates. It fixes an Outlook issue in which users couldn’t grant Editor permission to their delegates, and an issue with the entire Office suite in which files that were transitioned from synced to server-only couldn’t be saved.

There are also security updates for Excel, Word and the entire Office suite. For details, see the release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2010 (Build 13328.20356).

Version 2010 (Build 13328.20292)

Release date: October 27, 2020

This build offers several  new features, including the ability to insert iPhone photos directly into Office apps. You can now also create data types with Power Query from any power source. Outlook can now check your grammar as you type. In Teams, you can pin any message in a channel onto the channel info pane.  

There are also a wide variety of bug fixes, including for a bug in Outlook that that caused Cloud Settings not to be turned on by default, one in which Project could crash when opening files where resource contours were specified in a certain manner, and one for the entire Office suite in which when printing to an inkjet printer, the printer reports “Toner Low” or “No Toner” even though inkjet printers don’t use toner.

Get more info about Version 2010 (Build 13328.20292).

Version 2009 (Build 13231.20418)

Release date: October 21, 2020

This build fixes several minor bugs, including one that closed Outlook unexpectedly when selecting a search result, and one in PowerPoint in which the forms content add-in didn’t render after insertion until the user clicked to another slide to make it show.

Get more info about Version 2009 (Build 13231.20418).

Version 2009 (Build 13231.20390)

Release date: October 13, 2020

This build fixes one minor bug and includes several security fixes. It fixes an issue in which Project may have crashed on opening files where resource contours were specified in a certain manner.

It has security fixes for Access, Excel, Outlook, Word, and the entire Office suite. For details, see the release notes for Microsoft Office security updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2009 (Build 13231.20390).

Version 2009 (Build 13231.20368)

Release date: October 8, 2020

This build fixes several minor bugs and has a security fix. It fixes an issue that caused Outlook to unexpectedly start in an offline state, and one for the entire Office suite in which when printing to an inkjet printer, the printer reports “Toner Low” or “No Toner” even though inkjet printers don’t use toner.

It also fixed a security issue in PowerPoint that disabled IRM protections when opening a PowerPoint file in Protected View.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2009 (Build 13231.20368).

Version 2009 (Build 13231.20262)

Release date: September 28, 2020

This build offers several minor new features and fixes a number of bugs. In Excel, you can now save shapes as pictures and can create named variables in new or pre-existing formulas. Outlook has a new profile card with an improved organization view, which matches the card style of Outlook on the web.

Among the bugs fixed are an issue with the Style Gallery dialog in Word, one in PowerPoint that caused slow coauthoring on files containing large numbers of the E2o data object, and one for the entire Office suite in which the Export to Animated GIF feature was not working.

Get more info about Version 2009 (Build 13231.20262). Version 2008 (Build 13127.20508)

Release date: September 22, 2020

This build fixes several small bugs, including one in which Excel could crash when using the Quick Analysis after freezing the top row of the sheet, and another in Outlook that caused users to be unable to close shared calendars by clicking on the “X” in the corner.

Get more info about Version 2008 (Build 13127.20508).

Version 2008 (Build 13127.20408)

Release date: September 9, 2020

This build fixes several small bugs, including one in which Excel could crash in certain circumstances when using the Format Painter, and another in Word in which a user might lose content when resizing a shape.

Get more info about Version 2008 (Build 13127.20408).

Version 2008 (Build 13127.20296)

Release date: August 31, 2020

This build offers a variety of new features and includes several bug fixes. You can now pin folders from the Save dialog in Excel, Word and PowerPoint. Across the entire Office suite, you can switch among multiple panes using a tab on the right side of an app. (The tab only appears if you have two or more panes open.) In Teams, you can use a variety of Cortana voice skills, such as for meetings or collaboration. In Outlook, when you include a link in an email, the file name automatically replaces the URL.

Among the bugs fixed are one that caused crashes when replying to or composing new email in Outlook, and another in Project in which project finish dates weren’t getting updated for projects connected to SharePoint tasks lists.

Get more info about Version 2008 (Build 13127.20296).

Version 2007 (Build 13029.20460)

Release date: August 25, 2020

This build includes a variety of minor bug fixes, including for one in Excel that occurred when trying to save a file that contained a formula with the LET() function, another in Outlook that caused issues when navigating in compact views, and another for the entire Office suite in which a crash could occur when a document was closed while the Share pane was open.

Get more info about Version 2007 (Build 13029.20460).

Version 2007 (Build 13029.20344)

Release date: August 11, 2020

This build includes 13 security updates, including for Remote Code Execution Vulnerabilities for Excel, Access, and the entire Office suite, as well as Information Disclosure Vulnerabilities for Excel, Word, Outlook and the entire Office suite. For details, see the Release notes for Microsoft Office Security Updates.

This build also fixes several small bugs, including one that caused Outlook to fail to retrieve search suggestions, and another that caused devices to occasionally crash when retrieving personal information from Outlook.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2007 (Build 13029.20344).

Version 2007 (Build 13029.20308)

Release date: July 30, 2020

This build offers a variety of new features and squashes several bugs. You can now create pivot tables from datasets in Power BI within Excel, and also connect to, import, and refresh data from a PDF in Excel.

In Outlook you can create polls with Quick Poll and quickly reopen items from previous sessions. PowerPoint and Word now let you auto-apply or recommend sensitivity labels. Teams gets a variety of changes, including simplified notification settings and turning off previews for your chat notifications.

Among the issues fixed are one that caused and error or hang in Excel when loading a workbook with multiple sheets in page break preview and another in Project in which the task selected in the assign resources dialog wasn’t the same as the task selected in the task board view. A bug was fixed for the entire Office suite that caused a runtime message to show even though the transition to the full product is complete.

Get more info about Version 2007 (Build 13029.20308).

Version 2006 (Build 13001.20498)

Release date: July 28, 2020

This build fixes several minor issues, including one in Word and Outlook that caused problems when copying and pasting SVG images, and a timing issue for the entire Office suite that caused crashes when closing office files.

Get more info about Version 2006 (Build 13001.20498).

Version 2006 (Build 13001.20384)

Release date: July 14, 2020

This build squashed a number of bugs and includes security updates. Among the issues resolved are one in Access that caused a problem when inserting linked SQL tables that include an identity (e.g., autonumber) field, and one in Excel that could cause a crash when trying to create a data connection if you have signed out from your account.

Among the security updates are ones that fixed a Remote Code Execution Vulnerabilities in Excel, Outlook, Project, Word and the entire Office suite, among others. For details and a complete list, see the Microsoft 365 Apps Security Updates release notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2006 (Build 13001.20384).

Version 2006 (Build 13001.20266)

Release date: June 30, 2020

This build offers a variety of new Office feature and squashes a number of bugs. Excel now supports OneDrive/SharePoint files with names and paths of up to 400 characters. Among other changes, PowerPoint has improved streaming video performance, Teams gets a simplified way to manage channel notification settings, and Outlook offers an option to disable @ mention suggestions when you’re composing mail in Outlook.

Among the issues resolved are one that which caused CustomUI XML for a custom ribbon tab to be removed when saving to SharePoint/OneDrive, one that caused users of the Shared Calendar improvements to see calendar failures in Outlook, and another that wouldn’t allow projects to be opened in the Project desktop client from Project Web App if the URL ended in .com.

Get more info about Version 2006 (Build 13001.20266).

Version 2005 (Build 12827.20470)

Release date: June 24, 2020

This build fixes a variety of issues throughout Office 365/Microsoft 365. In Excel, a bug that caused CustomUI XML for a custom ribbon tab to be removed when saving to SharePoint/OneDrive was fixed. Among the several Outlook problems resolved are one that caused users to see Outlook continuously prompt them to run the Inbox Repair tool. Word resolved an issue that may have caused a crash when dragging some content from the app. In PowerPoint an issue that caused the suggestion pane to crash was fixed.

Get more info about Version 2005 (Build 12827.20470).

Version 2005 (Build 12827.20336)

Release date: June 9, 2020

This build fixes a number of issues and has several security updates. In Excel, a bug was fixed in which Excel could crash when PivotTables were inserted into a chart sheet. In Project, an issue was fixed in which the ProjectBeforeTaskChange event didn’t fire when there was a change to the project summary task.

This build includes security fixes for two Microsoft Excel Remote Code Execution Vulnerabilities, a Microsoft Outlook Security Feature Bypass Vulnerability, a Microsoft Project Information Disclosure Vulnerability, and a Microsoft Office Remote Code Execution Vulnerability. For details, see these release notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2005 (Build 12827.20336).

Version 2005 (Build 12827.20268)

Release date: June 2, 2020

This build offers multiple feature updates and fixes a number of issues. In Excel, when you type a data value that resembles a stock or a geographic location, Excel offers to convert it to the right data type, either Stocks or Geography. Outlook’s Calendar has gotten a makeover that makes it easier to scan. PowerPoint lets you use Surface Earbuds to control your presentation. Teams has many new features, including one that allows participants to raise a virtual hand in meetings, and another that lets them customize meeting video backgrounds. Excel, Outlook, PowerPoint and Word can now use animated GIFs.

Among the resolved issues are one in which Excel could become unresponsive after using Ctrl+Shift+Arrow keys to scroll when the Excel window is shared through Teams, one in Outlook that caused users to experience a crash when submitting feedback from an Admin Notification, and one throughout the Office suite in which in Visual Basic for Applications in Microsoft Office, certain VBA projects that contained references to code libraries with DBCS characters in the library name or library path would be viewed by the Office application as corrupt on load.

Get more info about Version 2005 (Build 12827.20268).

Version 2004 (Build 12730.20352)

Release date: May 21, 2020

This minor build fixes several bugs, including one in Excel in which the external link stopped working after the file was reopened if the file path was too long, one in Outlook that that caused users to experience crashes when submitting feedback from an Admin Notification, and one that affected the entire Office suite, in which Visual Basic for Applications projects with references that were expected to be found by searching locations specified in the PATH environment variable would not be found properly at runtime, leading to VBA runtime errors.

Get more info about Version 2004 (Build 12730.20352).

Version 2004 (Build 12730.20270)

Release date: May 12, 2020

This build fixes an Outlook issue that caused users to experience a crash when displaying toast notifications. It also includes a security fix for a Microsoft Excel Remote Code Execution Vulnerability. For details about the security fix, see these release notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2004 (Build 12730.20270).

Version 2004 (Build 12730.20250)

Release date: May 4, 2020

This minor update fixes an issue in Visual Basic for Applications throughout Microsoft Office in which certain VBA projects that contain references to code libraries with DBCS characters in the library name or library path were viewed by the Office application as corrupt on loading.

Get more info about Version 2004 (Build 12730.20250).

Version 2004 (Build 12730.20236)

Release date: April 29, 2020

This update includes a variety of minor updates and bug fixes. Excel no longer supports external data connections that use the Facebook connector, Outlook now lets you join meetings without leaving your Inbox, and Access offers several new improvements to help be more productive working in Query Designer, SQL view, and the Relationships window. Excel, Outlook, PowerPoint and Word now have access to thousands of royalty-free stock images, icons, and stickers.

Among the bugs fixed are one that caused cause Excel to crash in some cases after copying a sheet containing a PivotTable, another that caused some users to experience a hang while exiting Outlook, and one that affected the entire Office suite, preventing users from restricting access and protecting files with a password simultaneously.

Get more info about Version 2004 (Build 12730.20236).

Version 2003 (Build 12624.20466)

Release date: April 15, 2020

This update includes “various bug and performance fixes,” which Microsoft has not detailed.

Get more info about Version 2003 (Build 12624.20466).

Version 2003 (Build 12624.20442)

Release date: April 14, 2020

This release includes a variety of security updates and several small bug fixes. Among the security vulnerabilities fixed are a Microsoft Excel Remote Code Execution Vulnerability, a Microsoft Word Remote Code Execution Vulnerability and a Microsoft Office Remote Code Execution Vulnerability for the entire suite. Get more details in the Release Notes for Office 365 Security Updates. 

Among the bugs fixed are an issue that caused users to occasionally experience a crash when using the “X” button on their mouse in Word and Outlook, and Application.Evaluate (VBA) not working for user-defined functions in some cases in Excel.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2003 (Build 12624.20442).

Version 2003 (Build 12624.20382)

Release date: March 31, 2020

This update improves OneNote’s sync and server stability and fixes an issue in Project in which users were unable to enter time-phased Baseline Work when the setting to protect actual work is on.

Get more info about Version 2003 (Build 12624.20382).

Version 2003 (Build 12624.20320)

Release date: March 25, 2020

This update introduces several new features and fixes a number of bugs. In Outlook, you can now drag email to a group, and also more easily log into Wi-Fi networks. Co-authoring in Word has been sped up so that collaborators see changes more quickly. And throughout the Office suite, you can now apply sensitivity labels to prompt you for custom permissions.

Among the bugs fixed are one in which Excel crashed in certain cases when reopening a workbook embedded in Word or PowerPoint, and another in which copying a shape in PowerPoint slide might fail.

Get more info about Version 2003 (Build 12624.20320).

Version 2002 (Build 12527.20278)

Release date: March 10, 2020

This update has a single bug fix and addresses several security issues in Word. It fixes an issue in Project in which the OnUndoOrRedo event doesn’t fire without first running the OpenUndoTransaction method. It also plugs four Remote Code Execution Vulnerabilities in Word. Find more details in the security release notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 2002 (Build 12527.20278).

Version 2002 (Build 12527.20242)

Release date: March 1, 2020

This update has only a single, minor change: an Outlook bug that that wouldn’t allow third-party applications to send email has been fixed.

Get more info about Version 2002 (Build 12527.20242).

Version 2002 (Build 12527.20194)

Release date: February 25, 2020

This update includes a few minor new features and fixes several bugs. In Excel and Word, you can now save objects as such as charts, shapes, ink, icons and pictures as an SVG (scalable vector graphics file). Click here for details. In Excel, you can also get at-a-glance analysis of the data in your columns, identify error and empty values, and see distribution histograms using the Query Editor.

In Excel, an issue was fixed in which CUBEVALUE functions would sometimes return an incorrect result. Among several Outlook bug fixes are one that that caused commas in the location field of a meeting to turn into semicolons, and another that could cause a crash when viewing the same item in multiple windows.

Get more info about Version 2002 (Build 12527.20194).

Version 2001 (Build 12430.20288)

Release date: February 19, 2020

This update includes “various bugs and performance fixes,” which Microsoft has not detailed.

Get more info about Version 2001 (Build 12430.20288).

Version 2001 (Build 12430.20184)

Release date: January 30, 2020

This update includes new features for Excel, Outlook and Word, along with bug fixes. In Excel, you can now respond to comments and mentions from within email without opening the workbook. Excel also gets a new XLOOKUP function that lets you search in a table by range or row. A new group naming policy in Outlook lets IT admins standardize and manage the names of groups created by users in an organization. Word now lets you save shapes as pictures and use the Lasso tool on the Draw tab to help select objects drawn with ink.

A bug has been fixed in Access that can cause Access to fail to identify an Identity Column in a linked SQL Server table, which can cause rows to be reported as deleted incorrectly. Also fixed was a bug in Excel and Outlook that caused users to experience crashes when renaming a signature.

Get more info about Version 2001 (Build 12430.20184).

Version 1912 (Build 12325.20344)

Release date: January 22, 2020

This very minor update resolves a single issue in which Microsoft Access failed to identify an Identity Column in a linked SQL Server table, which could have caused rows to be reported as deleted incorrectly.

Get more info about Version 1912 (Build 12325.20344).

Version 1912 (Build 12325.20298)

Release date: January 14, 2020

This security update addresses security issues in Excel and the entire Office suite. It plugs holes in three Microsoft Excel Remote Code Execution Vulnerabilities, and one in a Microsoft Office Memory Corruption Vulnerability. Find more details in the security release notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1912 (Build 12325.20298).

Version 1912 (Build 12325.20288)

Release date: January 8, 2020

This update includes a new feature that can create looping GIFs in PowerPoint, and new accessibility features for Outlook and PowerPoint. In PowerPoint, the new Accessibility Checker helps you arrange objects on your slides with screen readers in mind. And Outlook now displays an alert reminding you to make your content accessible when sending mail to a user who prefers accessible content.

There are also a variety of minor bug fixes, including fixing an issue in Outlook that caused users to experience hangs in Outlook when retrieving Cloud Settings, and an issue in Word in which the building blocks organizer had displayed an invalid alert: “You have modified styles, building blocks.”

Get more info about Version 1912 (Build 12325.20288).

Version 1911 (Build 12228.20364)

Release date: December 10, 2019

This update offers a few minor bug fixes and several security updates. It fixes the right-click menu for Excel’s Pivot Charts to enable the “Show Detail” option and also fixes an issue in Outlook that allowed web add-ins to access Digital Rights Managed messages.

Among the security updates are those that fix an Excel Information Disclosure Vulnerability, a Word Denial of Service Vulnerability and a PowerPoint Remote Code Execution Vulnerability. For details, see the security update release notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1911 (Build 12228.20364).

Version 1911 (Build 12228.20332)

Release date: December 3, 2019

This update offers a few minor features and fixes a variety of bugs. Six new functions have been added in Excel: FILTER, SORT, SORTBY, UNIQUE, SEQUENCE and RANDARRAY. Excel also now has a data visualizer add-on that can create flow charts in Visio. Word’s co-authoring capabilities have been improved, making it more likely changes will be seen by others in real time.

Among the bugs fixed are one that caused crashes when users searched for recent files in Excel while no workbook was open, and another in which Office updates unexpectedly downloaded files from the Office CDN instead of the intended source, such as a local or network share or Configuration Manager-provided location.

Get more info about Version 1911 (Build 12228.20332).

Version 1910 (Build 12130.20410)

Release date: November 22, 2019

Microsoft isn’t saying much about this update except that it includes “various [unnamed] bugs and performance fixes.”

Get more info about Version 1910 (Build 12130.20410).

Version 1910 (Build 12130.20390)

Release date: November 18, 2019

This update includes unnamed bug and performance fixes in Microsoft’s description. It also fixes two issues with Outlook, one that caused users to see the location field in meetings change unexpectedly, and another that caused users to see an empty message box with an “OK” button when trying to contact support from the Account Creation context.

Get more info about Version 1910 (Build 12130.20390).

Version 1910 (Build 12130.20344)

Release date: November 12, 2019

This security update comprises two fixes for Excel, including Remote Code Execution Vulnerability CVE-2019-1448 and Information Disclosure Vulnerability CVE-2019-1446, and two for the entire Office suite, including ClickToRun Security Feature Bypass Vulnerability CVE-2019-1449 and Information Disclosure Vulnerability CVE-2019-1402.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1910 (Build 12130.20344).

Version 1910 (Build 12130.20272)

Release date: October 30, 2019

This update introduces a wide variety of minor new features, including one for Excel, Word and PowerPoint that checks PDFs you create for accessibility issues and offers fixes, and another for Excel, Word, Outlook and PowerPoint that applies sensitivity labels to your documents and emails to keep them compliant with your organization’s information protection policies. Word also gets coauthoring improvements.

Get more info about Version 1910 (Build 12130.20272).

Version 1909 (Build 12026.20344)

Release date: October 22, 2019

This very minor non-security update fixes a bug in Microsoft Project, in which users could get several messages when opening a read-only project. And in order to protect Office users’ security, Microsoft Office updates are now being signed using the SHA-2 algorithm exclusively.

Get more info about Version 1909 (Build 12026.20344).

Version 1909 (Build 12026.20334)

Release date: October 14, 2019

This very minor non-security update fixes a single bug that affects the entire Office suite. The bug didn’t allow people to save Word, Excel, and PowerPoint documents when they tried to create a new file and bring up the “Save as Model Dialog” option after clicking on the Save icon or pressing Ctrl + S.

Get more info about Version 1909 (Build 12026.20334).

NOTE: On Oct. 15, 2019, Microsoft released an unnamed update that temporarily disables the Cloud Save dialog to address the saving issue addressed on Oct. 14. Microsoft says the feature will be re-enabled soon.

Version 1909 (Build 12026.20320)

Release date: October 8, 2019

This build includes a security update and a number of minor bug fixes. In Outlook, several bugs were squashed, including one that wouldn’t allow people to open some instances of recurring calendar items, and another that caused Outlook to crash when a profile was being created. PowerPoint had an issue fixed that caused data loss when coauthoring and offline editing.  For the entire Office suite, several issues were fixed, including one that crashed Office when files were opened. In addition, Microsoft Updates are now signed using the SHA-2 algorithm exclusively in order to improve security.

There are also fixes for two Excel Remote Code Execution Vulnerabilities, detailed in CVE-2019-1327 and CVE-2019-1331.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1909 (Build 12026.20320).

Version 1909 (Build 12026.20264)

Release date: September 30, 2019

This build offers a variety of new features and fixes several bugs. In Outlook, it’s now easier and faster to update shared calendars. In addition, when you search through your mail, the most relevant email messages are now grouped at the top of the results.

PowerPoint lets you save illustrations as SVG files, and you can now animate an ink drawing so that it replays either forward or backward during the presentation. In Excel, Word, and PowerPoint you can now more easily share files by using the “recently used” list without having to open the file.

Get more info about Version 1909 (Build 12026.20264).

Version 1908 (Build 11929.20300)

Release date: September 10, 2019

This build offers several minor bug fixes and a security update. In Outlook, a bug was fixed that caused some users to encounter authentication errors when trying to retrieve their cloud settings. In PowerPoint, an issue was fixed that prevented some animations from starting. For the entire Office suite, an issue was fixed that caused large tree views to fail.

There are also security fixes for Excel and the entire Office suite, including a Microsoft Excel Information Disclosure Vulnerability, a Microsoft Excel Remote Code Execution Vulnerability, a Jet Database Engine Remote Code Execution Vulnerability affecting the entire suite, and a Microsoft Office Security Feature Bypass Vulnerability affecting the entire suite.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1908 (Build 11929.20300).

Version 1908 (Build 11929.20254)

Release date: August 26, 2019

This build offers a several new minor features throughout Office. You now have more control over text boxes and borders in Excel, Word and PowerPoint, and you can also more easily insert and manage icons in those applications as well as in Outlook. The entire Office suite also gets new icons. In addition, there are a variety of bug fixes.

Get more info about Version 1908 (Build 11929.20254).

Version 1907 (Build 11901.20218)

Release date: August 13, 2019

This build offers two minor bug fixes and a variety of security updates for Outlook, Word and the entire Office suite. Among the security issues fixed are remote code execution vulnerabilities in Outlook and Word and a Jet database engine remote code execution vulnerability in the entire Office suite. (See the security release notes for details.)

The non-security changes include fixing an issue in Outlook in which users having their mailbox upgraded from basic to modern authentication were ending up with the wrong account associated with their Outlook profile.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1907 (Build 11901.20218).

Version 1907 (Build 11901.20176)

Release date: July 29, 2019

This build offers a variety of new features for Excel, Outlook, PowerPoint and Word. It’s now easier to code using Power Query in Excel, with enhancements including autocomplete and syntax coloring. In Outlook, when you type a person’s name in the Search box, the most relevant email messages will now be included alongside your search suggestions. PowerPoint lets you save a video to Microsoft Stream, which lets you insert a streaming video instead of the entire file into a presentation to reduce file sizes. Word now has two different sized erasers so you can fix small inking imperfections.

In addition, Excel, PowerPoint and Word make it easier to create map charts, and also let you decide whether links to Office documents should open in the appropriate app or instead in a browser.

Get more info about Version 1907 (Build 11901.20176).

Version 1906 (Build 11727.20244)

Release date: July 9, 2019

This build has security updates for Excel, Outlook, Skype for Business and the entire Office suite. For details, see these release notes. In addition, there is a fix to an Outlook bug that caused the current folder search to intermittently fail.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1906 (Build 11727.20244).

Version 1906 (Build 11727.20230)

Release date: June 27, 2019

This extremely minor build has only a single change: It fixes an issue that caused a subset of POP3 users to see all of their emails formatted as plain text, regardless of their settings. Users who want to see their messages formatted with HTML can now do so.

Get more info about Version 1906 (Build 11727.20230).

Version 1906 (Build 11727.20210)

Release date: June 24, 2019

This build offers a variety of new features for several Office applications, primarily Outlook. Outlook gets a simplified Ribbon that tames its frequently complex interface. (The simplified Ribbon has been available in a preview for quite some time, but now is officially launched.) In addition, you can now synchronize more than 500 folders when syncing shared mailboxes. The previous limit was 500. The quick action menu can also be customized.

You can now insert 3D animated graphics into Excel. In Word, multiple people can co-author documents in the open, XML-based.docm format. And in Skype, you can crop video in a meeting on a 4K monitor when the “Crop and Center my video in meetings” setting is turned on.

There are also a number of undocumented bugs and performance fixes, according to Microsoft.

Get more info about Version 1906 (Build 11727.20210).

Version 1905 (Build 11629.20246)

Release date: June 11, 2019

This build addresses two security holes in Word, remote code execution vulnerabilities CVE-2019-1034 and CVE-2019-1035.

What IT needs to know: Because this is a security update, it should be applied soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1905 (Build 11629.20246).

Version 1905 (Build 11629.20214)

Release date: June 4, 2019

This build fixes a single, minor issue, one in which some add-ins caused unexpected errors to appear around shapes in PowerPoint charts.

Get more info about Version 1905 (Build 11629.20214).

Version 1905 (Build 11629.20196)

Release date: May 29, 2019

This build introduces minor new features to multiple Office applications. In Word, PowerPoint and Excel, if you @mention people in document comments, they will automatically receive an email notification that they’ve been mentioned, so they can check out the comments. Across all Office applications except Outlook, a new account manager is available; it displays all Office 365 work and personal accounts in a single location, making it easier to switch among them.

In addition, in PowerPoint, presenters’ words are automatically shown on screen as captions and can be translated into subtitles in the language of your choice. In Outlook, it’s now easier to add Outlook.com and Gmail accounts that use two-factor authentication.

Get more info about Version 1905 (Build 11629.20196).

Version 1904 (Build 11601.20204)

Release date: May 14, 2019

This build includes security fixes for a Microsoft Word Remote Code Execution Vulnerability, a Microsoft Office Access Connectivity Engine Remote Code Execution Vulnerability and a Microsoft Office Access Connectivity Engine Remote Code Execution Vulnerability. Go to the release notes for Office 365 ProPlus Security Updates for more details.

What IT needs to know: Because this is a security update, it should be applied soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1904 (Build 11601.20204).

Version 1904 (Build 11601.20178)

Release date: May 8, 2019

This build includes “various bugs and performances fixes,” in Microsoft’s words, that Microsoft hasn’t provided any details on.

Get more info about Version 1904 (Build 11601.20178).

Version 1904 (Build 11601.20144)

Release date: April 29, 2019

This build includes a few minor updates. The most notable is the ability to find files by typing into the Search box on the File > Home page in Excel, PowerPoint and Word. The entire Office 365 suite sports a new set of icons, and the suite also gets an updated set of privacy controls, covering things such as the types of diagnostic data sent to Microsoft. Administrators, not Office users, have control over setting them. Here’s an overview of the new settings.

Get more info about Version 1904 (Build 11601.20144).

Version 1903 (Build 11425.20244)

Release date: April 23, 2019

This build includes “various bugs and performances fixes,” in Microsoft’s words, that Microsoft hasn’t provided any details on.

Get more info about  Version 1903 (Build 11425.20244).

Version 1903 (Build 11425.20228)

Release date: April 17, 2019

This build includes “various bugs and performances fixes,” in Microsoft’s words, that Microsoft hasn’t provided any details on.

Get more info about Version 1903 (Build 11425.20228).

Version 1903 (Build 11425.20218)

Release date: April 16, 2019

This build includes “various bugs and performances fixes,” in Microsoft’s words, that Microsoft hasn’t provided any details on.

Get more info about Version 1903 (Build 11425.20218).

Version 1903 (Build 11425.20204)

Release date: April 9, 2019

This build includes security updates for Excel and the entire office suite. Among the holes fixed are the Microsoft Excel Remote Code Execution Vulnerability, the Microsoft Graphics Components Remote Code Execution Vulnerability, and the Microsoft Office Access Connectivity Engine Remote Code Execution Vulnerability. For details, go to the security update’s release notes.

What IT needs to know: Because this is a security update, it should be applied soon. Over the next few days, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about Version 1903 (Build 11425.20202).

Version 1903 (Build 11425.20202)

Release date: April 1, 2019

This build includes minor updates for Excel, PowerPoint and Word. All three of them now have an accessibility checker which examines documents to see how accessible they are, and offers suggestions if they’re not. Go to Review > Check Accessibility to try it out. In addition, PowerPoint gives you more control over how its Morph feature works.

Get more info about  Version 1903 (Build 11425.20202).

Version 1902 (Build 11328.20158)

Release date: March 12, 2019

This build includes very minor bug and performance fixes — so minor that Microsoft has not detailed what they are.

Get more info about Version 1902 (Build 11328.20158).

Version 1902 (Build 11328.20146)

Release date: March 4, 2019

This build adds a variety of features to several Office applications. It’s now easier in PowerPoint to insert videos from YouTube and Vimeo. You can also hand-draw math expressions in PowerPoint and have them turned into standard characters.

Outlook lets you set meetings to end five to ten minutes early by default, so that people can easily attend back-to-back meetings. Outlook can now also read mail aloud. Excel lets you use @mentions in comments to let co-workers know when you’re looking for their input. And a new Ideas button in Excel lets you look for patterns in your data and uses them to create personalized suggestions for how to use the data.

Access now clearly lets you see the active tab, easily drag tabs to rearrange them, and close database objects with a click.

Get more info about Version 1902 (Build 11328.20146).

Version 1901 (Build 11231.20130)

Release date: January 31, 2019

This minor build includes small changes to Excel, Outlook, Visio and the entire Office suite. A reply box has been added to Excel, making it easier to make comments during collaboration. Outlook now lets you use animated GIFs in your emails. Visio gets a series of Azure stencils so you can design a cloud app or plan a cloud architecture. And the entire Office suite now allows Office add-ins to insert graphics in SVG format.

Get more info about Version 1901 (Build 11231.20130).

Version 1812 (Build 11126.20266)

Release date: January 14, 2019

This minor build addresses performance issues.

Get more info about Version 1812 (Build 11126.20266).

Version 1812 (Build 11126.20196)

Release date: January 8, 2019

This build includes both security fixes and a minor bug fix. The bug was an issue in Project in which you couldn’t uncheck the Critical, Late and Slack bar styles for the Gantt chart after you had checked one of them.

Security patches include closing an information disclosure vulnerability in Outlook, fixing a remote execution vulnerability and an information disclosure vulnerability in Word, and closing a remote code execution vulnerability for the entire Office suite.

What IT needs to know: Because this is a security update, it should be applied soon. Over the next few days, check for reports about problematic issues, and if all seems well, apply the update.

Get more info about non-security changes in Version 1812 (Build 11126.20196) and security fixes in Version 1812 (Build 11126.20196).

Version 1812 (Build 11126.20188)

Release date: January 3, 2019

This build offers minor improvements to several Office applications. In Word, you can now use a feature called line focus that lets you move through a document with one, three, or five lines in view at a time. A new feature also lets you create a web page from a Word document by going to File > Transform > Transform to Web Page.

PowerPoint now lets you convert your ink to standard shapes and text, then get smart slide-design ideas from PowerPoint Designer. Outlook has new options for encrypting messages. And Word, Excel and PowerPoint all now let you keep track of accessibility issues in your documents without having to keep the accessibility checker open all the time.

Get more info about Version 1812 (Build 11126.20188).

A decision by Microsoft to start retiring Office 365 connectors within Microsoft Teams has resulted in a firestorm of negative reaction.

According to a blog post released last week by Microsoft, starting August 15, all new “connector creation will be blocked within all clouds” and effective October 1, “all connectors within all clouds will stop working.”

Office connectors in Microsoft Teams, the blog notes, deliver content and service updates directly from third-party services into a Teams channel, allowing team members to stay informed and in sync. The connectors link to services such as Trello, GitHub, RSS feeds, BitBucket, and Azure DevOps, giving users the ability to, for example, collaborate and manage software projects online, manage and collaborate on code projects, receive RSS feeds, and allow a user to receive notifications when videos are created, all within Teams.

To replace the connectors, authors of the blog wrote, “We recommend Power Automate workflows as the solution to relay information into and out of Teams.” Known as Microsoft Flow until late 2019, the SaaS platform optimizes and automates workflows and business processes.

Judging from the bulk of the 127 comments posted in response to the blog post by late afternoon Tuesday, people are outraged. One asked Microsoft if it has not learned from “insufficient transition deadlines. You have given users three months, two of which are during peak holiday season where many staff will be on annual leave for parts of it, to move service integrations away from connector format to possibly something they have never even looked at it. Why?”

Another wrote, “what are you doing? This is a major change for us, coming in the middle of the summer vacation. You should show more respect and not make such changes during the vacation when most people are away from work. Very disappointing!”

Other reactions ranged from “this timeline is a joke, hopefully there was a typo and you meant October ’25” to “the transition time is insufficient. More importantly, Power Automate does not currently replace the functionality of Connectors. I vote that Microsoft delays this transition by at least one year.”

Jeremy Roberts, senior analyst at Info-Tech Research Group, said today, “it is not entirely clear why they are choosing to do  this. They say it is about scale and depth, but there are certainly some kinks they will have to work out. (For example, you can’t send a message to a private channel, which is going to be a whole thing.) I do not know that their user base was begging for the sort of scale they would get from Power Automate replacing their basic connectors. The cynic in me says they derive benefit from pushing Power Automate premium licensing.”

Microsoft, he said, ”has been under some heightened anti-trust scrutiny, and they have done things like unbundling Teams. Perhaps this is a response to increasing regulatory pressure? Teams sits at the nexus of a bundled offering, or at least that was its initial promise. Perhaps introducing this further complexity is a way to demonstrate to regulators, especially in Europe, that Teams is not far and away the market leader? That is a bit conspiratorial but the thought had crossed my mind.”

He described Power Automate as “powerful, but it is more complex than a simple webhook. I could see a situation where the effort required to build and maintain in Power Automate exceeds the value of the notification into the Teams channel that the webhook provided.”

In reaction to the short transition period, Roberts noted “the many complaints about this in Microsoft and other sysadmin communities. A few months for something like this does feel rushed, though maybe it is best to rip the band-aid off.”

Overall, he said, the move “feels anti-consumer, though Microsoft would probably argue that Power Automate brings greater opportunities for consumers. The question is, do they want to put the time, effort and money in to realize those opportunities?”

More Microsoft news:

• Why Microsoft keeps adding new features to Windows 10
• Microsoft begins to phase out ‘classic’ Teams
• Microsoft delays Recall launch amid privacy concerns

OpenAI models are still accessible through Microsoft Azure’s cloud in China despite the fact that the company has banned the use of these models in the region. The backdoor access to the models is part of a changing dynamic in China’s tech space, where emerging players hope to fill the gap the ban is poised to leave in the market, even as US-based tech firms look to circumvent growing trade restrictions.

Azure China operates as a joint venture with local company 21Vianet in China, which offers OpenAI’s service, according to an exclusive report by The Information on Monday. Three Azure customers in China also confirmed to the publication that they still have access to OpenAI’s models; two claimed they’ve used OpenAI’s API to train AI models sold to Chinese customers.

Microsoft confirmed to Computerworld Tuesday that Azure regions operated by 21Vianet are physically separated instances from Microsoft’s global cloud, though they are built on the same cloud technical base as its global peers. A company spokesperson said via email that “there has been no change” to its Azure OpenAI service offerings in China, and eligible customers can still receive access “via models deployed in regions outside China.”

Two weeks ago OpenAI sent letters to Chinese users warning it plans to cut off its AI development software and tools starting in July, according to multiple reports, incuding oneby Time magazine. This caused a rush by other China-based AI companies to incentivize developers using OpenAI to switch to their platform. 

“Already we see Baidu, Tencent, Alibaba and many other Chinese companies stepping in with heavy discounts in an attempt to pick up current OpenAI users in China,” said Brad Shimmin, chief analyst, AI and data analytics, at Omdia.

Baidu, for example, has promised free AI model fine-tuning and expert guidance on its flagship Ernie model, along with 50 million free tokens developers can use to query the bot, according to the Time report. Alibaba and Tencent posted ads encouraging the move, while Chinese technology pioneer Kai-fu Lee’s 01.AI is promoting heavy discounts to use its service, Time reported.

Meanwhile, at the World AI Conference in Shanghai last week, another Chinese AI company, SenseTime, unveiled its latest model — SenseNova 5.5; like Baidu, it offered companies 50 million free tokens to use the model, according to a separate report by The Guardian. SenseNova also promised to deploy staff for free to help new clients migrate from OpenAI to SenseTime’s AI tools.

Getting around trade restrictions

Microsoft invested billions of dollars in OpenAI in January 2023 and is closely aligned with the ChatGPT maker, integrating its technology through its own AI chatbot called Copilot, which is hosted on Azure and an integral part of its own products and services.

Microsoft did not provide a motive for allowing access to OpenAI in China through Azure. Shimmin, however, noted that China is a “sizeable market opportunity” for “mega-brands” like Microsoft, Google, Meta and Apple, “one worth the additional cost of establishing sometimes complex operating policies in order to do business in-country.”

For many companies operating within China’s borders, restrictions on technology and other products from US vendors are nothing new given the long-term battle between the two nations over tech supremacy. “Many companies have and are actively circumventing in-house blocks from the government using VPN services,” Shimmin said. 

The US most recently imposed a series of tight restrictions on the export of microprocessors to China. However, US President Joseph R. Biden Jr. made it clear last year that the tech trade war with China extends to other technology, including AI.

A competitive advantage

In addition to OpenAI, a number of US-based AI services aren’t currently operating in China, including Anthropic, which does not support mainland China or Hong Kong, and Amazon Bedrock from AWS, which is only available in the region in Singapore, Japan, and Australia, Shimmin said.

Microsoft’s circumvention of the OpenAI ban “underscores its commitment to the region and to its customers,” Shimmin said. 

It also could help the company maintain its competitive edge and market share, not only in AI but also in China’s lucrative cloud services market, even while keeping its relationship with OpenAI on track, said Stephen Kowski, Field CTO at SlashNext Email Security+.

“By offering continued access to OpenAI models, Microsoft can attract and retain enterprise customers seeking advanced AI capabilities,” he said. “This approach allows Microsoft to balance its partnership with OpenAI and its business interests in China.”

When given the choice to access OpenAI GPT models directly from OpenAI or via Microsoft OpenAI Azure Service, most enterprise customers would likely opt for Microsoft, Shimmin noted, “because they can access GPT without worrying about issues like data leakage or model privacy/security.”

More OpenAI news:

• OpenAI announces new multimodal desktop GPT with new voice and vision capabilities
• OpenAI unveils ‘Model Spec’: A framework for shaping responsible AI
• Is OpenAI’s Sam Altman becoming a liability for Microsoft?

Microsoft has ordered its staff in China to use iPhones for their work starting in September.

The decision effectively bars the use of Android smartphones by the tech giant’s Chinese staffers, Bloomberg reports.

The decision has more to do with standardising use of the Microsoft Authenticator and Identity Pass app among all personnel rather than security concerns about the Android mobile operating system.

A Windows launch isn’t the end a process — it’s really just the beginning. As with Windows 10, Microsoft continually works on improving Windows 11 by fixing bugs, releasing security patches, and occasionally adding new features.

In this story we summarize what you need to know about each update released to the public for the most recent version of Windows 11 — currently version 23H2. For each build, we’ve included the date of its release and a link to Microsoft’s announcement about it. The most recent updates appear first.

The easiest way to install updates is via Windows Update. Not sure how? See “How to handle Windows 10 and 11 updates” for full instructions. Note that Windows 11 version 23H2 is being released as a phased rollout and may not be available to you in Windows Update yet.

If you’re still using Windows 10, see “Windows 10: A guide to the updates.” And if you’re looking for information about Insider Program previews for upcoming feature releases of Windows 11, see “Windows 11 Insider Previews: What’s in the latest build?”

KB5040442 (OS Builds 22621.3880 and 22631.3880)

Release date: July 9, 2024

This update has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and July 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which enterprise users may face issues while upgrading from Windows Pro to a valid Windows Enterprise subscription. OS upgrade operations may fail, and this might be shown in the LicenseAcquisition scheduled task in Task Scheduler > Task Scheduler Library > Microsoft > Windows > Subscription as ‘Access denied error (error code 0x80070005)’ under ‘Last Run Result.’

(Get more info about KB5040442.)

KB5039302 (OS Builds 22621.3810 and 22631.3810) Preview

Release date: June 25, 2024

This build, for both Windows 11 22H2 and 23H2, offers a variety of new features and bug fixes, some of which will show up immediately and some of which are being rolled out gradually. Among the bug fixes that will show up immediately is one that addresses an issue in which ejecting USB devices using the Safely Remove Hardware option failed when Task Manager was open.

Among the features that will roll out gradually is a new account manager on the Start menu that makes it easier to manage your account settings and lets you see your account benefits. Also being rolled out gradually is support for Emoji 15.1.

(Get more info about KB5039302 Preview.)

KB5039212 (OS Builds 22621.3737 and 22631.3737)

Release date: June 11, 2024

This update fixes a variety of bugs, including one in which the taskbar might briefly glitch, not respond, or disappear and reappear.

In addition, it has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and June 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5039212.)

KB5037853 (OS Builds 22621.3672 and 22631.3672) Preview

Release date: May 29, 2024

This build introduces a variety of minor feature updates, including one that lets you use your mouse to drag files between breadcrumbs in the File Explorer address bar and another that lets you create QR codes for webpage URLs and cloud files from the Windows share window.

The build also fixes a variety of bugs, including one in which File Explorer stopped responding when you swiped from a screen edge after turning off edge swiping, and another in which handwriting panels and touch keyboards did not appear when you used a pen.

(Get more info about KB5037853 Preview.)

KB5037771 (OS Builds 22621.3593 and 22631.3593)

Release date: May 14, 2024

This update fixes a bug that caused VPN connections to fail, and another in which Server Message Block (SMB) clients failed to make SMB Multichannel connections, making file transfers are slow.

In addition, it has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and May 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5037771.)

KB506980 (OS Builds 22621.3527 and 22631.3527) Preview

Release date: April 23, 2024

In this build, the Recommended section of the Start menu will show some Microsoft Store apps. In addition, widgets icons on the taskbar are no longer pixelated or fuzzy, and Windows widgets on the lockscreen are more reliable.

The build also fixes a variety of bugs, including one in which Windows Local Administrator Password Solution’s Post Authentication Actions (PAAs) did not occur at the end of the grace period. Instead, they occurred at restart.

There is one known issue in this build, in which you might be unable to change your user account profile picture.

(Get more info about KB5036980 Preview.)

KB5036893 (OS Builds 22621.3447 and 22631.3447)

Release date: April 9, 2024

This build offers a wide variety of minor new features, including dedicated mode for Windows 365 Boot. When you sign in on your company-owned device, you also are signed into to your Windows 365 Cloud PC. This uses passwordless authentication, like Windows Hello for Business.

The update also adds suggestions to Snap Layouts. When you hover over the minimize or maximize button of an app to open the layout box, app icons will display various layout options. Use them to help you to choose the best layout option.

In addition, the update changes the apps that appear in the Windows share window. The account you use to sign in affects the apps that are in “Share using.” For example, if you use a Microsoft account (MSA) to sign in, you will see Microsoft Teams (free). When you use a Microsoft Entra ID account (formerly Azure Active Directory) to sign in, your Microsoft Teams (work or school) contacts show instead.

This build also has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and April 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5036893.)

Windows 11 KB5035942 (OS Builds 22621.3374 and 22631.3374) Preview

Release date: March 26, 2024

In addition, in Windows Hello for Business admins can now use mobile device management to turn off the prompt that appears when users sign in to an Entra-joined machine. To do it, turn on the “DisablePostLogonProvisioning” policy setting. After a user signs in, provisioning is off for Windows 10 and Windows 11 devices.

There is one known issue in this build, in which Windows devices using more than one monitor might experience issues with desktop icons moving unexpectedly between monitors or other icon alignment issues when attempting to use Copilot in Windows.

(Get more info about KB5035942 Preview.)

KB5035853 (OS Builds 22621.3296 and 22631.3296)

Release date: March 12, 2024

This build fixes a bug that affected the February 2024 security and preview updates. They might not have installed, and your device might shave stopped responding at 96% with the error code “0x800F0922” and the error message, “Something did not go as planned. No need to worry – undoing changes. Please keep your computer on.”

This build also has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and March 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5035853.)

KB5034848 (OS Builds 22621.3235 and 22631.3235) Preview

Release date: February 29, 2024

In this build, you can now use the Snipping Tool on your PC to edit the most recent photos and screenshots from your Android device. You will get an instant notification on your PC when your Android device captures a new photo or screenshot. To turn this on, go to Settings > Bluetooth & devices > Mobile devices. Choose Manage devices and allow your PC to access your Android device.

The build also adds support for the USB 80Gbps standard, the next generation of USB4 that has twice the bandwidth of USB 40Gbps. To use USB 80Gbps, you must have a compatible PC and USB4 or Thunderbolt peripheral.

The build also fixes several bugs, including one in which the Windows Settings Home page randomly stopped responding when you went to the page, and another in which devices failed to make the automatic switch from cellular to Wi-Fi when they could use Wi-Fi.

There is one known issue in this build, in which Windows 11 devices attempting to install the February 2024 security update, released February 13, 2024 (KB5034765), might face installation failures and the system might stop responding at 96%.

(Get more info about KB5034848 Preview.)

KB5034765 (OS Builds 22621.3155 and 22631.3155)

Release date: February 13, 2023

In this build, the Copilot in Windows icon now appears on the right side of the system tray on the taskbar. Also, the display of “Show desktop” at the rightmost corner of the taskbar will be off by default. To turn it back on, go to Settings > Personalization > Taskbar. You can also right-click the taskbar and choose Taskbar settings. These changes will be gradually rolled out.

This build also has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and February 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5034765.)

KB5034204 (OS Builds 22621.3085 and 22631.3085) Preview

Release date: January 23, 2024

This build fixes a variety of bugs, including one that stopped search from working on the Start menu for some users because of a deadlock, and another that that caused devices to intermittently stop responding after you installed a print support app.

There is one known issue in this build, in which Windows devices using more than one monitor might experience issues with desktop icons moving unexpectedly between monitors or other icon alignment issues when attempting to use Copilot in Windows (in preview).

(Get more info about KB5034204 Preview.)

KB5034123 (OS Builds 22621.3007 and 22631.3007)

Release date: January 9, 2024

This build fixes several bugs, including one in which devices shut down after 60 seconds when you used a smart card to authenticate on a remote system, and another in which some Wi-Fi adapters could not connect to some networks, particularly those that use 802.1x to authenticate.

It also has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and January 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this build, including one affecting ID admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment. To mitigate the issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies to not configured.

(Get more info about KB5034123.)

KB5033375 (OS Builds 22621.2861 and 22631.2861)

Release date: December 12, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and December 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are four known issues in this build, including one which affects ID admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment. To mitigate the issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies to not configured.

(Get more info about KB5033375.)

KB5032288 (OS Builds 22621.2792 and 22631.2792) Preview

Release date: December 4, 2023

In this update, Copilot in Windows (in preview) can be used across multiple displays, and it can be used with Alt+Tab. When you press Alt+Tab, the thumbnail preview for Copilot in Windows appears among other thumbnail previews of open windows. You can switch between them using the Tab keystroke. This is available to a small audience initially and will deploy more broadly in the months that follow.

The update also fixes a wide range of bugs, including one in which the Copilot icon did not show as being as active when it’s open on the taskbar.

There are four known issues in this update, one applicable to IT admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment.

(Get more info about KB5032288 Preview.)

KB5032190 (OS Builds 22621.2715 and 22631.2715)

Release date: November 14, 2023

This build introduces a preview of the Copilot for Windows AI assistant and a File Explorer with a new interface that includes new files displayed as a carousel, and that recognizes local and cloud folders. It also introduces the Windows Backup app that can be used to quickly get your current PC backed up and ready to move to a new PC. In addition, there are many other new features and interface changes throughout Windows, including for Settings, Windows Spotlight, security graphics, voice access, Narrator, and others.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and November 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this build, including one that affects ID admins in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in MDM apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment. To mitigate the issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies to not configured.

(Get more info about KB5032190.)

KB5031455 (OS Builds 22621.2506 and 22631.2506) Preview

Release date: Oct. 31, 2023

This update introduces a preview of the Copilot for Windows AI assistant and File Explorer with a new interface that includes new files displayed as a carousel, and that recognizes local and cloud folders. It also includes minor interface changes to many parts of the operating system, including taskbar, system tray, security notifications, and more.

There is one known issue, which applies to IT admins: using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment.

(Get more info about KB5031455 Preview.)

KB5031455 (OS Build 22621.2506) Preview

Release date: Oct. 26, 2023

This build introduces a preview of the Copilot for Windows AI assistant and a File Explorer with a new interface that includes new files displayed as a carousel, and that recognizes local and cloud folders. It also introduces the Windows Backup app that can be used to quickly get your current PC backed up and ready to move to a new PC.

There is one known issue in this build that applies to IT admins: using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment.

(Get more info about KB5031455 Preview.)

KB5031354 (OS Build 22621.2428)

Release date: October 10, 2023

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and October 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5031354.)

KB5030310 (OS Build 22621.2361) Preview

Release date: September 26, 2023

This update adds websites to the Recommended section of the Start menu. These websites come from your browsing history. You can remove any website URL from the Recommended section using the shortcut menu. To turn off the feature, go to Settings > Personalization > Start.

It also fixes a variety of bugs, including one in which the search box tooltip did not appear in the correct position, and another in which the search button disappeared when you interacted with the search flyout box.

In addition, if you want to use a variety of new features, such as the AI-driven Copilot for Windows and improvements to File Manager, Paint, and other apps, go to Settings > Windows Update, toggle on “Get the latest updates as soon as they’re available,” and then restart your PC. For more details, see Microsoft’s blog post.

(Get more info about KB5030310 Preview.)

KB5030219 (OS Build 22621.2283)

Release date: September 12, 2023

This build removes a blank menu item from the Sticky Keys menu and includes a variety of security updates. For details, see Microsoft’s Security Update Guide and September 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5030219.)

KB5029351 (OS Build 22621.2215) Preview

Release date: August 22, 2023

This update makes a variety of changes to the way app defaults are handled. For details, see “A principled approach to app pinning and app defaults in Windows.” It also adds a new policy called “Enable optional updates,” which administrators can use to configure the monthly, optional cumulative updates for commercial devices. You can also use this policy for the gradual Controlled Feature Rollouts (CFR). To learn more, see “Enable and control optional updates for your organization.”

It also fixes a variety of bugs, including one in which Start menu icons were missing after you signed in for the first time, and another in which settings did not sync even if you turned on the toggle on the Windows Backup page in the Settings app.

(Get more info about KB5029351 Preview.)

KB5029263 (OS Build 22621.2134)

Release date: August 8, 2023

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and August 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which using provisioning packages might not work as expected.

(Get more info about KB5029263.)

KB5028254 (OS Build 22621.2070) Preview

Release date: July 26, 2023

This update makes brightness settings more accurate and fixes a wide variety of bugs, including one in which the Defender Firewall Profile failed to automatically switch from a trusted LAN to a public network. Another fix makes the connection between the client and the Windows Push Notification Services (WNS) server more reliable.

There is one known issue in this update, applicable to IT admins, in which using provisioning packages might not work as expected.

(Get more info about KB5028254 Preview.)

KB5028185 (OS Build 22621.1992)

Release date: July 13, 2023

This build introduces a wide variety of new features, including improved sharing of a local file in File Explorer with Microsoft Outlook contacts, the rollout of notification badging for Microsoft accounts on the Start menu, and new text selection and editing voice access commands, such as for selecting a range of text in a text box and deleting all text in a text box. It also adds a “USB4 hubs and devices” Settings page at Settings > Bluetooth & devices > USB > USB4 Hubs and Devices.

The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and July 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which using provisioning packages might not work as expected.

(Get more info about KB5028185.)

KB5027303 (OS Build 22621.1928) Preview

Release date: June 27, 2023

This update improves the sharing of a local file in File Explorer with Microsoft Outlook contacts. You now have the option to quickly email the file to yourself. In addition, loading your contacts from Outlook has been made simpler. This feature is not available for files stored in Microsoft OneDrive folders; OneDrive has its own sharing functionality.

The build also adds a VPN status icon, a small shield, to the system tray. It displays when you are connected to a recognized VPN profile. The VPN icon will be overlayed in your system’s accent color over the active network connection.

It also adds new features and improvements to Microsoft Defender for Endpoint. For more information, see Microsoft Defender for Endpoint. It also lets you authenticate across Microsoft clouds. This feature also satisfies Conditional Access checks if they are needed.

A variety of bugs have been fixed, including one in which Narrator read the wrong state when you canceled the selection of an option button, and another that stopped Teams from alerting you about missed calls or messages.

There is one known issue in this update, applicable to IT admins, in which using provisioning packages might not work as expected.

(Get more info about KB5027303 Preview.)

KB5027231 (OS Build 22621.1848)

Release date: June 13, 2023

The update fixes several bugs, including one that affects 32-bit apps that are large address aware and use the CopyFile API. You might have issues when you save, copy, or attach files. If you use some commercial or enterprise security software that uses extended file attributes, this issue will likely affect you. For Microsoft Office apps, this issue only affects the 32-bit versions. You might receive the error, “Document not saved.”

This build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and June 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which using provisioning packages might not work as expected.

(Get more info about KB5027231.)

KB5026446 (OS Build 22621.1778) Preview

Release date: May 24, 2023

This update shows the full amount of storage capacity of all your Microsoft OneDrive subscriptions on the Accounts page in the Settings app. It also adds Bluetooth Low Energy (LE) Audio, which improves audio fidelity and battery life when you pair your device with Bluetooth LE Audio earbuds and headphones. To use the feature, your device needs to support Bluetooth LE Audio.

A variety of bugs have been fixed, including one that did not let you access the Server Message Block (SMB) shared folder and another in which the Windows Firewall dropped all connections to the IP address of a captive portal when you chose the Captive Portal Addresses option.

There is one known issue in this update, applicable to IT admins, in which using provisioning packages might not work as expected.

Get more info about KB5026446 Preview.)

KB5026372 (OS Build 22621.1702)

Release date: May 9, 2023

This update adds a new toggle control on the Settings > Windows Update page. When you turn it on, your device will be prioritized to get the latest non-security updates and enhancements when they are available for your device. For managed devices, the toggle is disabled by default.

The update also fixes several bugs, including a race condition in the Windows Local Administrator Password Solution (LAPS) in which the Local Security Authority Subsystem Service (LSASS) stopped responding when the system processed multiple local account operations at the same time.

It includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and May 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, one in which using provisioning packages might not work as expected, and another in which some apps might have intermittent issues with speech recognition, expressive input, and handwriting when using Chinese or Japanese languages.

(Get more info about KB5026372.)

KB5025305 (OS Build 22621.1635) Preview

Release date: April 25, 2023

This update lets you configure application group rules for firewall settings. It also adds a new toggle control on the Settings > Windows Update page. When you turn it on, your device will be prioritized to get the latest non-security updates and enhancements when they are available. For managed devices, the toggle is disabled by default.

A variety of bugs have been fixed, including one that stopped mobile device management customers from printing, and another in which the Tab Window Manager stopped responding in IE mode.

There are two known issues in this update, both of which are applicable to IT admins: one in which copying large multiple gigabyte files might take longer than expected to finish, and another in which using provisioning packages might not work as expected.

(Get more info about KB5025305 Preview.)

KB5025239 (OS Build 22621.1555)

Release date: April 11, 2023

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and April 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, two of which are applicable to IT admins: one in which copying large multiple gigabyte files might take longer than expected to finish, and another in which using provisioning packages might not work as expected.

(Get more info about KB5025239.)

KB5023778 (OS Build 22621.1485) Preview

Release date: March 28, 2023

This build includes several new features, including one in which notifications for Microsoft accounts are now on the Start menu. (Note that this feature is available to only a small number of people and will roll out to more in the next several months.) The build also offers a variety of new features and improvements in Microsoft Defender for Endpoint — go here for details.

A variety of bugs have been fixed, including one in which USB printers were classified as multimedia devices even though they are not, and another in which Microsoft PowerPoint stopped responding when you used accessibility tools.

There are four known issues in this update, three of which are applicable to IT admins, including one in which copying large multiple gigabyte (GB) files might take longer than expected to finish, and another in which using provisioning packages might not work as expected.

(Get more info about KB5023778 Preview.)

Updates to Windows 11 version 22H2 KB5023706 (OS Build 22621.1413)

Release date: March 14, 2023

This build implements phase three of Distributed Component Object Model (DCOM) hardening. After you install this update, you cannot turn off the changes using the registry key. See KB5004442 for details. It also fixes a bug in which trying to join an Active Directory domain when reusing an existing computer account failed. See KB5020276 for details.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and March 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are four known issues in this update, three of which are applicable to IT admins, including one in which copying large multiple gigabyte (GB) files might take longer than expected to finish, and another in which using provisioning packages might not work as expected.

(Get more info about KB5023706.)

KB5022913 (OS Build 22621.1344) Preview

Release date: February 28, 2023

This build, Micorosoft’s second “moments” build, introduces a wide variety of new features, including an improved search box. As you type in the search box, search results now appear in a search flyout pane. And those who have preview access to Bing’s AI-powered search can now perform searches directly from the search box. (You can sign up get access to Bing’s AI-powered search.)

There are a variety of other new features as well, including the ability to link iPhone devices to Windows 11 PCs using a new preview of Phone Link for iOS. The update also lets you adjust Windows Studio Effects settings directly from quick settings in the taskbar. You can adjust background blur, eye contact, and automatic framing and apply them to your communications applications, with integration into Microsoft Teams. 

You can also open Quick Assist directly from the Start menu. The update also includes new widgets for Phone Link, Xbox Game Pass, and Spotify. In addition, the Snipping Tool has been given the ability to capture video, and Notepad gets tabs.

Windows 11 Pro devices and higher that are Azure Active Directory (AAD) joined can now get AI-powered recommended content on the Start menu, and touch devices get a variety of new ways to interact via touch. The Quick Assist app has been redesigned and can be opened directly from the Start menu. Windows will now offer energy recommendations to improve the energy efficiency of your PC and reduce your carbon footprint. Task Manager gets a variety of enhancements, including being able to filter processes using the binary name, PID, or publisher name.

For more information about these changes, see Microsoft’s blog post announcing today’s release.

A variety of bugs have been fixed, including one in which provisioning packages on Windows 11 failed to apply in certain circumstances when elevation was required, and another that caused reliability issues in Task View.

(Get more info about KB5022913 Preview.)

KB5022845 (OS Build 22621.1265)

Release date: February 14, 2023

This build includes wide variety of security updates. For details, see Microsoft’s Security Update Guide and February 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, each applicable to IT admins, including one in which copying large multiple gigabyte (GB) files might take longer than expected to finish, and another in which using provisioning packages might not work as expected.

(Get more info about KB5022845.)

KB5022360 (OS Build 22621.1194) Preview

Release date: January 26, 2023

This build changes the way you view and control preview (optional) .NET Framework updates. All preview.NET Framework updates will now display on the Settings > Windows Update > Advanced options > Optional updates page. On that page, you can control which optional updates you want to install.

The build also fixes a variety of bugs, including one in searchindexer.exe that randomly stopped you from signing in or signing out, and another in which you would not be able to use AutoPilot to set up some systems with Trusted Platform Modules (TPM) firmware.

There are two known issues in this update, both of which affect IT admins. In one, using provisioning packages on Windows 11, version 22H2 might not work as expected. In the other, copying large multiple gigabyte (GB) files might take longer than expected to finish.

(Get more info about KB5022360 Preview.)

KB5022303 (OS Build 22621.1105)

Release date: January 10, 2023

This build fixes Local Session Manager (LSM) bugs that allowed users who did not have admin rights to perform admin actions.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and January 2023 Security Updates. It also fixes a bug in the Camera app, which stopped responding when memory was low.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, each applicable to IT admins, one in which copying large multiple gigabyte (GB) files might take longer than expected to finish, and another in which using provisioning packages might not work as expected.

(Get more info about KB5022303.)

KB5021255 (OS Build 22621.963)

Release date: December 13, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the December 2022 Security Updates. It also fixes a bug in which Task Manager sometimes displayed certain elements in the user interface in unexpected colors, making some parts of the UI unreadable.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are four known issue in this update, each applicable to IT admins, including one in which After you install this update, you might be unable to reconnect to Direct Access after temporarily losing network connectivity or transitioning between Wi-Fi networks or access points.

(Get more info KB5021255.)

KB5020044 (OS Build 22621.900) Preview

Release date: November 29, 2022

In this build, Microsoft OneDrive subscribers get storage alerts on the Systems page in the Settings app. The alert appears when someone is close to their storage limit. You can also manage your storage and purchase additional storage in Settings. The build also combines Windows Spotlight with Themes on the Personalization page. This makes it easier to discover and turn on the Windows Spotlight feature.

Several bugs have been fixed, including one that stopped some modern applications from opening, and another that caused File Explorer to stop working when you close context menus and menu items.

There are two known issues in this update, both of which affect IT admins. In one, using provisioning packages on Windows 11, version 22H2 might not work as expected. In the other, copying large multiple gigabyte (GB) files might take longer than expected to finish.

(Get more info about KB5020044 Preview.)

KB5019980 (OS Build 22621.819)

Release date: November 8, 2022

This build fixes a bug in Windows Explorer in which Explorer failed to localize folders. It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and November 2022 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, applicable to IT admins, including one in which file copies using Group Policy Preferences might fail or might create empty shortcuts or files using 0 (zero) bytes. Known affected Group Policy Objects are related to files and shortcuts in User Configuration > Preferences > Windows Settings in Group Policy Editor.

(Get more info KB5019980.)

KB5018496 (OS Build 22621.755) Preview

Release date: October 25, 2022

This build adds Task Manager to the context menu when you right-click the taskbar. It is not yet enabled on all PCs, and will roll out in the coming weeks. Microsoft says the build also “enhances search visual treatments on the taskbar to improve discoverability.” Only a small group of people will get this feature right away. It will be deployed more broadly over the next few months.

The build also fixes a variety of bugs, including one that caused vertical and horizontal line artifacts to appear on the screen, and another that stopped the credential UI from displaying in IE mode when you use Microsoft Edge.

There are two known issues in this build that affect IT admins, including one in which copying large multiple-gigabyte files might take longer than expected to finish.

(Get more info about KB5018496 Preview.)

KB5019509 (OS Build 22621.675)

Release date: October 18, 2022

This build, Microsoft’s first “moment” update for Windows 11, introduces several new features, the most significant of which is the addition of tabs in File Explorer like those in browsers. Among other File Explorer improvements are the ability to pin important files on its home page for easy access to them. You’ll also be able to see actions that colleagues take on your shared files.

In addition, with a new feature called Suggested Actions, when you copy phone numbers or future dates, Windows provides suggestions for what you might want to do with them, such as making a call with Teams or Skype or adding an event in the Calendar app.

The new taskbar overflow menu shows all of your taskbar apps on a single menu entry. Also, there are new sharing features, letting you discover and share to more devices.

(Get more info about KB5019509.)

KB5018427 (OS Build 22621.674)

Release date: October 11, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and October 2022 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, applicable to IT admins, in which files copied using Group Policy Preferences might fail or might create empty shortcuts or files using 0 (zero) bytes. Known affected Group Policy Objects are related to files and shortcuts in User Configuration > Preferences > Windows Settings in Group Policy Editor.

(Get more info KB5018427.)

Windows 11 KB5017389 (OS Build 22621.608) Preview

Release date: September 30, 2022

This build for Windows 11 22H2 fixes a wide variety of bugs, including one that caused updates to the Microsoft Store to fail, another that stopped you from signing in to various Microsoft 365 apps, and another in which Task Manager stopped working when you switched between light and dark mode or changed the accent color.

(Get more info about KB5017389 Preview.)

Windows 11 2022 Update (version 22H2)

Release date: September 20, 2022

Version 22H2, called the Windows 11 2022 Update, is the first feature update released for Windows 11. Here’s a quick summary of what’s new:

• The Start menu now lets you create folders to organize your apps. You can now also choose from three layouts for the menu.
• The Task Manager has gotten a visual facelift and includes a new efficiency mode that lets you limit how many resources specific apps use.
• You can now open File Explorer directly into OneDrive, and you can also see at a glance OneDrive’s sync status, total capacity, and total space used — and get quick access to settings and options for managing storage.
• Multiple new touchscreen gestures have been added, including for toggling the Start menu and minimizing apps.
• The Clipchamp free video editor now comes as part of Windows 11.
• In Snap Layouts, you can now drag a window to the top of the screen and then drop it into a snap layout. In addition, Task View (Windows key + Tab) will show your Snap Groups so you can easily switch between them.

There are also these changes for IT and businesses:

• Sys admins get some new group policies for controlling the Start menu, taskbar, and system tray for their users.
• Sys admins also get a new group policy default with an account lockout policy to offer additional protections to Remote Desktop Protocol and other brute force password vectors.
• Security has been enhanced in several ways that protect against malware, ransomware, and more sophisticated attacks.

For more information about Windows 11 22H2, see our in-depth review.

Updates to Windows 11 original release (version 21H2) KB5017383 (OS Build 22000.1042) Preview

Release date: September 20, 2022

This build adds more dynamic Widgets content to the taskbar with notification badging. When you open the Widgets board, a banner appears at the top of the board. It provides more information about what triggered the notification badge.

The build also fixes a variety of bugs, including one that caused a “blue screen of death” after you changed the display mode while using more than one display. It also fixes a bug that forced the IE mode tabs in a session to reload.

(Get more info about KB5017383 Preview.)

KB5017328 (OS Build 22000.978)

Release date: September 13, 2022

This build fixes a bug in Microsoft accounts (MSA) in which the web dialog that you use to sign in or sign out might not appear. This issue occurs on devices that have installed KB5016691.

The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, including one in which XPS Viewer might be unable to open XML Paper Specification (XPS) documents in some non-English languages, including some Japanese and Chinese character encodings.

(Get more info KB5017328.)

KB5016691 (OS Build 22000.918) Preview

Release date: August 25, 2022

This build gives IT admins the ability to remotely add languages and language-related features. Additionally, they can now manage language scenarios across several endpoint managers. It also enhances Microsoft Defender for Endpoint’s ability to identify and intercept ransomware and advanced attacks.

It also fixes a variety of bugs, including one that caused ServerAssignedConfigurations to be null in a few full configuration scenarios, and another that caused Microsoft Edge to stop responding when you use IE mode.

There is one known issue in this build: After installing this update, XPS Viewer might be unable to open XML Paper Specification (XPS) documents in some non-English languages, including some Japanese and Chinese character encodings.

(Get more info about KB5016691 Preview.)

KB5016629 (OS Build 22000.856)

Release date: August 9, 2022

This build fixes a bug that can prevent opening the Start menu. It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which IE mode tabs in Microsoft Edge might stop responding when a site displays a modal dialog box, which is a form or dialog box that requires the user to respond before continuing or interacting with other portions of the web page or app.

(Get more info about KB5016629.)

KB5015882 (OS Build 22000.832) Preview

Release date: July 21, 2022

This build lets you receive urgent notifications when focus assist is on, and gives you the option to update to a newer Windows 11 version at the very first startup of Windows if your device is eligible. It also fixes a variety of bugs, including one that prevented troubleshooters from opening, one that caused port mapping conflicts for containers, and another that caused Windows to stop working when you enable Windows Defender Application Control with the Intelligent Security Graph feature turned on.

There are two known issues in this update, including one which IE mode tabs in Microsoft Edge might stop responding when a site displays a modal dialog box. In the other issue, after installing this update, some devices might be unable to open the Start menu. On affected devices, clicking or selecting the Start button or using the Windows key on your keyboard might have no effect.

(Get more info about KB5015882 Preview.)

KB5015814 (OS Build 22000.795)

Date: July 12, 2022

This build addresses an issue that redirects the PowerShell command output so that transcript logs do not contain any output of the command. That means the decrypted password is lost. The build also includes improvements made in the KB5014668 update.

There are two known issues in this update, one in which after installing the update, some .NET Framework 3.5 apps might have issues or might fail to open. In the other, after installing this update, IE mode tabs in Microsoft Edge might stop responding when a site displays a form or dialog box that requires the user to respond before continuing or interacting with other portions of the web page or app.

(Get more info about KB5015814.)

KB5014668 (OS Build 22000.778) Preview

Release date: June 23, 2022

This build adds IP address auditing for incoming Windows Remote Management (WinRM) connections in security event 4262 and WinRM event 91. This addresses an issue that fails to log the source IP address and machine name for a remote PowerShell connection.

The build also introduces search highlights — daily notable events and anniversaries and, for corporate customers, updates from your organization. Search highlights will roll out to Windows 11 customers over the next several weeks.

The build also fixes a wide variety of bugs, including one that affected the Cloud Clipboard service and prevented syncing between machines after a period of inactivity. It also fixes a bug that failed to hide the Windows Sandbox startup screen after Sandbox starts to run.

There are two known issues in this update, one in which after installing the update, some .NET Framework 3.5 apps might have issues or might fail to open. In the other, after installing this update, IE mode tabs in Microsoft Edge might stop responding when a site displays a form or dialog box that requires the user to respond before continuing or interacting with other portions of the webpage or app.

(Get more info about KB5014668 Preview.)

KB5016138 (OS Build 22000.740)

Release date: June 20, 2022

This out-of-band build, which is only available for Windows devices that use Arm processors, fixes a bug that prevented Windows Arm-based devices from signing in using Azure Active Directory (AAD). Apps and services that use AAD to sign in, such as VPN connections, Microsoft Teams, and Microsoft Outlook, might also be affected.

This build has two known issues. In one, for IT admins, some .NET Framework 3.5 apps might have issues or might fail to open. In the other, for all users, Windows devices might be unable use the Wi-Fi hotspot feature. When attempting to use the hotspot feature, the host device might lose the connection to the internet after a client device connects.

(Get more info about KB5016138.)

KB5014697 (OS Build 22000.739)

Release date: June 14, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which after installing this update, some .NET Framework 3.5 apps might have issues or might fail to open.

(Get more info about KB5014697.)

KB5014019 (OS Build 22000.708) Preview

Release date: May 24, 2022

This build introduces Windows spotlight on the desktop, which automatically displays new pictures on your desktop. It already exists for the lock screen. To turn it on, go to Settings > Personalization > Background > Personalize your background and choose Windows spotlight.

The build also fixes a wide variety of bugs, including one that caused the Input (TextInputHost.exe) app to stop working, another that caused some users to see a black screen when they sign in and sign out of Windows, and another that caused the Remote Desktop client application to stop working when you end a session.

There is one known issue in this update, in which after installing the update, some .NET Framework 3.5 apps might have issues or might fail to open.

(Get more info about KB5014019 Preview.)

KB5013943 (OS Build 22000.675)

Release date: May 10, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the May 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which after installing Windows updates released January 11, 2022 or later on an affected version of Windows, recovery discs created using the Backup and Restore (Windows 7) app in Control Panel might be unable to start. Recovery discs that were created by using the Backup and Restore (Windows 7) app on devices that have installed Windows updates released before January 11, 2022 are not affected by this issue and should start as expected.

(Get more info about KB5013943.)

KB5012643 (OS Build 22000.652) Preview

Release date: April 25, 2022

This build fixes a wide variety of bugs, including a memory leak issue that affected Windows systems that are in use 24 hours each day of the week, another that caused video subtitles to be partially cut off, and another that prevented you from using the minimize, maximize, and close buttons on a maximized app window.

There is one known issue in this update: after IT admins install the Windows updates released January 11, 2022 or later, recovery discs created by using the Backup and Restore (Windows 7) app in Control Panel might be unable to start. Recovery discs that were created with this app on devices running Windows updates released before January 11, 2022 are not affected by this issue.

(Get more info about KB5012643 Preview.)

KB5012592 (OS Build 22000.613)

Release date: April 12, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the April 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which after installing the Windows updates released January 11, 2022 or later on an affected version of Windows, recovery discs (CD or DVD) created by using the Backup and Restore (Windows 7) app in Control Panel might be unable to start. Recovery discs that were created by using the Backup and Restore (Windows 7) app on devices that have installed Windows updates released before January 11, 2022 are not affected by this issue and should start as expected.

(Get more info about KB5012592.)

KB5011563 (OS Build 22000.593) Preview

Release date: March 28, 2022

This build allows Windows to display up to three high-priority “toast” (popup) notifications simultaneously for apps that send notifications for calls, reminders, or alarms using Windows notifications. It also fixes more than two dozen bugs, including one that crashed SystemSettings.exe, and another that affected searchindexer.exe and prevented Microsoft Outlook’s offline search from returning recent emails. 

There is one known issue in this update, in which when after IT admins install the Windows updates released January 11, 2022 or later, recovery discs (CDs or DVDs) created by using the Backup and Restore (Windows 7) app in Control Panel might be unable to start. Recovery discs that were created by using the Backup and Restore (Windows 7) app on devices which have installed Windows updates released before January 11, 2022 are not affected by this issue and should start as expected.

 (Get more info about KB5011563 Preview.)

KB5011493 (OS Build 22000.556)

Release date: March 8, 2022

This build fixes a bug that occurs when you attempt to reset a Windows device and its apps have folders that contain reparse data, such as Microsoft OneDrive or OneDrive for Business. When you select Remove everything, files that have been downloaded or synced locally from OneDrive might not be deleted.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the March 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5011493.)

KB5010414 (OS Build 22000.527) Preview

Release date: February 15, 2022

This build lets you share cookies between Microsoft Edge Internet Explorer mode and Microsoft Edge, and adds support for hot adding and the removal of non-volatile memory (NVMe) namespaces. It also adds a variety of other features, including the ability to instantly mute and unmute a Microsoft Teams call from the taskbar, and quickly share open application windows directly from your taskbar to a Microsoft Teams call.

It also fixes many bugs, including one that affected the Windows search service and occurred when you queried using the proximity operator, and one that prevented printing properly for some low integrity process apps.

(Get more info about KB5010414 Preview.)

KB5010386 (OS Build 22000.493)

Release date: February 8, 2022

The build fixes a bug that causes a Lightweight Directory Access Protocol (LDAP) modify operation to fail if the operation contains the SamAccountName and UserAccountControl attribute. It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the February 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5010386.)

KB5008353 (OS Build 22000.469) Preview

Release date: January 25, 2022

The build fixes a wide variety of bugs, including one in which Windows’ audio service stopped responding on some devices that support hardware-accelerated Bluetooth audio, another that prevented icons from appearing on the taskbar of a secondary display, and another that prevented the touch keyboard from appearing on the lock screen when a device has a Microsoft account (MSA).

There is one known issue in this update, in which recent emails might not appear in the search results of the Microsoft Outlook desktop app. For a short-term fix, you can disable Windows Desktop Search, which will cause Microsoft Outlook to use its built-in search.

 (Get more info about KB5008353.)

KB5010795 (OS Build 22000.438)

Release date: January 17, 2022

The out-of-band build fixes two bugs, one of which caused IP Security (IPSEC) connections that contain a Vendor ID to fail. VPN connections using Layer 2 Tunneling Protocol (L2TP) or IP security Internet Key Exchange (IPSEC IKE) could have also been affected. The other fixed bug prevented removable media formatted using the Resilient File System (ReFS) from mounting or caused the removable media to mount in the RAW file format. This issue occured after installing the January 11, 2022 Windows update.

There is one known issue in this update, in which some image editing programs might not render colors correctly on certain high dynamic range (HDR) displays.

(Get more info about KB5010795.)

KB5009566 (OS Build 22000.434)

Release date: January 11, 2022

The build fixes a bug in the Japanese Input Method Editors (IME), and includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the January 2022 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one issue in this update, in which after installing Windows 11, some image editing programs might not render colors correctly on certain high dynamic range (HDR) displays. 

(Get more info about KB5009566.)

KB5008215 (OS Build 22000.376)

Release date: December 14, 2021

The build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the December 2021 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are no known issues in this update.

(Get more info about KB5008215.)

KB5007262 (OS Build 22000.348) Preview

Release date: November 22, 2021

This optional update can be downloaded from the Microsoft Update Catalog or by going to Settings > Update & Security > Windows Update > Optional updates available.

This builds fixes a wide variety of bugs, including one that caused File Explorer to stop working after you closed a File Explorer window, and another that caused flickering when you hovered over icons on the taskbar if you’ve applied a high contrast theme.

There are no known issues in this update.

(Get more info about KB5007262 Preview.)

KB5007215 (OS Build 22000.318)

Release date: November 9, 2021

The build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the November 2021 Security Update notes. It also fixes a bug that causes improper rendering of some user interface elements or when drawing within some apps. And it makes quality improvements to the servicing stack, which is the component that installs Windows updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5007215.)

KB5006746 (OS Build 22000.282) Preview

Release date: October 21, 2021

This non-security build fixes a wide variety of bugs, including one that caused distortion in the audio captured by voice assistants, and another in Windows Defender Exploit Protection that prevented some Microsoft Office applications from working on machines that have certain processors.

There are two known issues in this build, including one in which Windows print clients might encounter errors when connecting to a remote printer shared on a Windows print server after the build is installed.

(Get more info about KB5006746.)

KB5006674 (OS Build 22000.258)

Release date: October 12, 2021

This build fixes a bug related to compatibility issues between some Intel “Killer” and “SmartByte” networking software and Windows 11 (original release). It also makes quality improvements to the servicing stack, which is the component that installs Windows updates.

The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the October 2021 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5006674.)

Windows 11 original release

Release date: October 5, 2021

Windows 11 is the first new version of Windows that Microsoft has released since July 2015, when it launched Windows 10. Here’s a quick summary of what’s new in it. (For more details, see our in-depth review of Windows 11.)

• The Start menu has been redesigned and slimmed down, and Live Tiles have been eliminated. It’s now easier to find applications to launch and files on which you’ve recently worked.
• Snap Layouts lets you group your open windows into one of a half-dozen pre-built screen layouts. Snap Groups helps you quickly switch from one Snap Layout to another.
• The Windows look and feel has gotten an overhaul, with rounded windows, spiffier animations, and an overall softer feel. Some built-in apps, such as File Explorer, get a simpler, easier-to-use interface.
• You can chat and videoconference directly from the taskbar using Microsoft Teams. However, it isn’t the full Teams service, so the full suite of enterprise Teams features, such the use of channels and being able to search through message archives, isn’t available.
• Cortana is still available in Windows 11 but doesn’t appear in the taskbar and is not enabled by default.

For IT, these features are notable:

• Windows 11 requires hardware with a TPM (Trusted Platform Module) 2.0 built into it for security. TPM uses hardware-based encryption to encrypt disks using Windows capabilities like BitLocker, and can stop dictionary attacks against passwords, among other capabilities.
• Windows 11 has a once-a-year feature update schedule rather than the two-a-year cycle under Windows 10. That will reduce update time, effort, and headaches.
• To help make sure enterprise applications and other software can run on Windows 11, Microsoft has released Test Base for Microsoft 365, an automated testing tool to check application compatibility.

The launch of a major Windows 10 update isn’t the end of a process — it’s really just the beginning. As soon as one of Microsoft’s feature updates (such as Windows 10 version 22H2) is released, the company quickly gets to work on improving it by fixing bugs, releasing security patches, and occasionally adding new features.

In this story we summarize what you need to know about each update released to the public for the most recent versions of Windows 10 — versions 22H2 and 21H2. (Microsoft releases updates for those two versions together.) For each build, we’ve included the date of its initial release and a link to Microsoft’s announcement about it. The most recent updates appear first.

For details about how to install and manage Windows updates, see “How to handle Windows 10 and 11 updates.” If you’re looking for information about Insider Program previews for upcoming feature releases of Windows 10, see “Windows 10 Insider Previews: A guide to the builds.”

Updates to Windows 10 versions 21H2 and 22H2 KB5040427 (OS Builds 19044.4651 and 19045.4651)

Release date: July 9, 2024

This update has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and July 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this build, including one in which you might be unable to change your user account profile picture.

(Get more info about KB5040427.)

KB5039299 (OS Build 19045.4598) Preview

Release date: June 25, 2024

This build fixes a variety of bugs, including one in which apps’ jump lists on the taskbar sometimes failed, and another in which systems didn’t resume from hibernation after BitLocker was turned off.

There are four known issues in this update, including one in which Windows devices using more than one monitor might experience issues with desktop icons moving unexpectedly between monitors or have other icon alignment issues when attempting to use Copilot in Windows.

(Get more info about KB5039299 Preview.)

KB5039211 (OS Builds 19044.4529 and 19045.4529)

Release date: June 11, 2024

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and June 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this build, including one in which Copilot in Windows is not currently supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5039211.)

KB5037849 (OS Build 19045.4474) Preview

Release date: May 29, 2024

This build fixes a variety of bugs, including one in which devices could not authenticate a second Microsoft Entra ID account, and another in which TWAIN drivers stopped responding when used in a virtual environment.

There are four known issues in this update, including one in which Windows devices using more than one monitor might experience desktop icons moving unexpectedly between monitors or have other icon alignment issues when attempting to use Copilot in Windows.

(Get more info about KB5037849 Preview.)

KB5037768 (OS Builds 19044.4412 and 19045.4412)

Release date: May 14, 2024

This update fixes a bug that caused VPN connections to fail. In addition, it has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and May 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are four known issues in this build, including one in which Copilot in Windows is not currently supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5037768.)

KB5036979 (OS Build 19045.4355) Preview

Release date: April 23, 2024

With this build, you will start getting account-related notifications for Microsoft accounts in Settings > Home. The account also backs up all your account-related data and helps you to manage your subscriptions. The update also makes the Widgets on the lock screen more reliable.

A number of bugs have also been fixed, including one in which Windows Local Administrator Password Solution’s Post Authentication Actions (PAAs) did not occur at the end of the grace period. Instead, they occurred at restart.

(Get more info about KB5036979 Preview.)

KB5036892 (OS Builds 19044.4291 and 19045.4291)

Release date: April 9, 2024

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and April 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this build, including one in which Copilot in Windows is not currently supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5036892.)

KB5035941 (OS Build 19045.4239) Preview

Release date: March 26, 2024

In this build, Windows Hello for Business admins can now use mobile device management to turn off the prompt that appears when users sign in to an Entra-joined machine. To do it, turn on the “DisablePostLogonProvisioning” policy setting. After a user signs in, provisioning is off for Windows 10 and Windows 11 devices.

The update also update improves the Remote Desktop Session Host. You can now set up its “clipboard redirection” policy to work in a single direction from the local computer to the remote computer. You can also reverse that order.

A number of bugs have also been fixed, including one in which a network resource could not be accessed from a Remote Desktop session when the Remote Credential Guard feature was turned on, and another that affected the time service, in which the Windows Settings app did not match what IT admins configured using MDM or a Group Policy Object.

(Get more info about KB5035941 Preview.)

KB5035845 (OS Builds 19044.4170 and 19045.4170)

Release date: March 12, 2024

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and March 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this build, including one in which Copilot in Windows is not currently supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5035845.)

KB5034843 (OS Build 19045.4123) Preview

Release date: February 29, 2024

In this update, using Windows share, you can now directly share URLs to apps like WhatsApp, Gmail, Facebook, and LinkedIn. Sharing to X (formerly Twitter) is coming soon.

The update also fixes a variety of bugs, including one in which Azure Virtual Desktop virtual machines restarted randomly because of an access violation in lsass.exe, and another in Remote Desktop Web Authentication in which you might not have been able to connect to sovereign cloud endpoints.

There are two known issues in this build, including one in which Windows devices using more than one monitor might experience issues with desktop icons moving unexpectedly between monitors or other icon alignment issues when attempting to use Copilot in Windows. In the second issue, Copilot in Windows is not supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5034843 Preview.)

KB5034763 (OS Builds 19044.4046 and 19045.4046)

Release date: February 13, 2023

This build fixes several bugs, including one in which explorer.exe stopped responding when you restarted or shut down a PC that had a controller accessory attached to it.

It also has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and February 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this build, including one in which Copilot in Windows (in preview) is not currently supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5034763.)

KB5034203 (OS Build 19045.3996) Preview

Release date: January 23, 2024

The update fixes a variety of bugs, including one that affected BitLocker data-only encryption. A mobile device management (MDM) service, such as Microsoft Intune, might not get the right data when you use the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node.

It also fixed a bug that affected Group Policy Folder Redirection in a multi-forest deployment. The issue stopped you from choosing a group account from the target domain. And it addresses an issue that caused some single-function printers to be installed as scanners.

There are two known issues in this build, including one in which Windows devices using more than one monitor might experience issues with desktop icons moving unexpectedly between monitors or other icon alignment issues when attempting to use Copilot in Windows. In the second issue, Copilot in Windows is not supported when your taskbar is located vertically on the right or left of your screen.

(Get more info about KB5034203 Preview.)

KB5034122 (OS Builds 19044.3930 and 19045.3930)

Release date: January 9, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and January 2024 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this build, affecting ID admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment. To mitigate the issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies to not configured.

(Get more info about KB5034122.)

KB5032189 (OS Builds 19044.3693 and 19045.3693)

Release date: December 12, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and December 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this build, which affects ID admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in MDM apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment. To mitigate the issue in Intune, you can set the “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies to not configured.

(Get more info about KB5033372.)

Windows 10 22H2 KB5032278 (OS Build 19045.3758) Preview

Release date: November 30, 2023

The update adds the Copilot in Windows (in preview) button to the right side of the taskbar. This only applies to devices that run Home or Pro editions (non-managed business devices). When you select it, the AI-powered Copilot in Windows appears at the right on your screen. It will not overlap with desktop content or block open app windows. The update also adds Windows Update opt-in notifications to the screen when you sign in.

The update also fixes a variety of bugs, including one that affected non-admin processes. It also fixes a leak in volatile notifications, which might have stopped you from signing into your computer.

There is one known issue in this build that applies to IT admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment.

(Get more info about Windows 10 22H2 KB5032278 Preview.)

KB5032189 (OS Builds 19044.3693 and 19045.3693)

Release date: November 14, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and November 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this build that affects ID admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in MDM apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment. To mitigate the issue in Microsoft Intune, you can set the “Enforce drive encryption type on operating system drives” or “Enforce drive encryption on fixed drives” policies to not configured.

(Get more info about KB5032189.)

KB5031445 (OS Build 19045.3636) Preview

Release date: October 26, 2023

The update fixes a variety of bugs, including one in which touchscreens did not work properly when you used more than one display, and another in which there was a memory leak in ctfmon.exe.

There is one known issue in this build, which applies to IT admins, in which using the FixedDrivesEncryptionType or SystemDrivesEncryptionType policy settings in the BitLocker configuration service provider (CSP) node in mobile device management (MDM) apps might incorrectly show a 65000 error in the “Require Device Encryption” setting for some devices in your environment.

(Get more info about KB5031445 Preview.)

KB5031356 (OS Builds 19044.3570 and 19045.3570)

Release date: October 10, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and October 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5031356.)

KB5030300 (OS Build 19045.3516) Preview

Release date: September 26, 2023

This update brings back a search box design for accessing apps, files, settings, and more from Windows and the web. If you have a top, bottom, regular, or small icons taskbar, the search box appears.

The build also fixes a variety of bugs, including one in which Microsoft Defender stopped some USB printers from printing, and another in which in Windows Defender Application Control (WDAC) AppID Tagging policies could have greatly increased device startup time.

(Get more info about KB5030300 Preview.)

KB5030211 (OS Builds 19044.3448 and 19045.3448)

Release date: September 12, 2023

This build fixes a bug that affected authentication in which using a smart card to join or rejoin a computer to an Active Directory domain could have failed.

The build also has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and September 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5030211.)

KB5029331 (OS Build 19045.3393) Preview

Release date: August 22, 2023

This update improves how Windows detects your location to help give you better weather, news, and traffic information. It also expands the rollout of notification badging for Microsoft accounts on the Start menu, which gives you quick access to important account-related notifications. In addition, it adds Windows Backup to your device.

The update also fixes a wide variety of bugs, including one in which print jobs sent to a virtual print queue failed without an error, and another in which Remote Desktop (RD) sessions disconnected when multiple apps were in use.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5029331 Preview.)

KB5029244 (OS Builds 19044.3324 and 19045.3324)

Release date: August 8, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and August 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5029244.)

KB5028244 (OS Build 19045.3271) Preview

Release date: July 25, 2023

This update fixes a wide variety of bugs, including one in which Timeout Detection and Recovery (TDR) errors might have occurred when you played a game, another in which some display and audio devices were missing when your system resumed from sleep, and another in which some VPN clients could not establish connections.

There is one issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5028244 Preview.)

KB5028166 (OS Builds 19044.3208 and 19045.3208)

Release date: July 11, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and July 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5028166.)

KB5027293 (OS Build 19045.3155) Preview

Release date: June 27, 2023

This update adds new features and improvements to Microsoft Defender for Endpoint. For more information, see Microsoft Defender for Endpoint. It also lets you authenticate across Microsoft clouds. This feature also satisfies Conditional Access checks if they are needed.

A variety of bugs have been fixed, including one in which scheduled monthly tasks might not have run on time if the next occurrence happened when daylight savings time occured, and another in which all the registry settings under the Policies paths could have been deleted when you did not rename the local temporary user policy file during Group Policy processing.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5027293 Preview.)

KB5027215 (OS Builds 19044.3086 and 19045.3086)

Release date: June 13, 2023

This build has a wide variety of security updates. For details, see Microsoft’s Security Update Guide and June 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5027215.)

KB5026435 (OS Build 19045.3031) Preview

Release date: May 23, 2023

This update revamps the search box; Microsoft claims it will let you “easily access apps, files, settings, and more from Windows and the web. You will also have access to the latest search updates, such as search highlights.” If you don’t like the design, you can revert to the existing search box via taskbar context menu or by responding to a dialog that appears when you use search.

A variety of bugs have been fixed, including one that did not let you access the Server Message Block (SMB) shared folder and another in which the Windows Firewall dropped all connections to the IP address of a captive portal when you chose the Captive Portal Addresses option.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5026435 Preview.)

Updates to Windows 10 versions 20H2, 21H1, 21H2, and 22H2 KB5026361 (OS Builds 19042.2965, 19044.2965, and 19045.2965)

Release date: May 9, 2023

The update fixes a race condition in the Windows Local Administrator Password Solution (LAPS) in which the Local Security Authority Subsystem Service (LSASS) stopped responding when the system processed multiple local account operations at the same time.

This build also includes the quality updates from the April 25 KB5025297 Preview (detailed below), along with a wide variety of security updates. For details, see Microsoft’s Security Update Guide and May 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5026361.)

KB5025297 (OS Build 19045.2913) Preview

Release date: April 25, 2023

This update adds the ability to sync language and region settings when you change your Microsoft account display language or regional format. Windows saves those settings to your account if you have turned on Language preferences sync in your Windows backup settings. It also lets you configure application group rules for firewall settings.

A variety of bugs have been fixed, including one that stopped mobile device management (MDM) customers from printing, and another in which the Tab Window Manager stopped responding in IE mode.

There is one known issue in this update: devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5025297 Preview.)

KB5025221 (OS Builds 19042.2846, 19044.2846, and 19045.2846)

Release date: April 11, 2023

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and April 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5025221.)

KB5023773 (OS Builds 19042.2788, 19044.2788, and 19045.2788) Preview

Release date: March 21, 2023

This build fixes a variety of bugs, including one in which Windows classifies USB printers as multimedia devices even though they are not, and another in which lsass.exe might stop responding when it sends a Lightweight Directory Access Protocol (LDAP) query to a domain controller that has a very large LDAP filter.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5023773 Preview.)

KB5023696 (OS Builds 19042.2728, 19044.2728, and 19045.2728)

Release date: March 14, 2023

This build implements phase three of Distributed Component Object Model (DCOM) hardening. After you install this update, you cannot turn off the changes using the registry key. See KB5004442 for details. It also fixes a bug in which joining an Active Directory domain failed when you reused an existing computer account. See KB5020276 for details.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and March 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5023696.)

KB5022906 (OS Builds 19042.2673, 19044.2673, and 19045.2673) Preview

Release date: February 21, 2023

In this build, informational links open faster when you use Windows Spotlight on the lock screen. Several bugs were also fixed, including one that that stopped hyperlinks from working in Microsoft Excel, and another in IE mode in which the text on the status bar was not always visible.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5022906 Preview.)

KB5022834 (OS Builds 19042.2604, 19044.2604, and 19045.2604)

Release date: February 14, 2023

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and February 2023 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5022834.)

KB5019275 (OS Builds 19042.2546, 19044.2546, and 19045.2546) Preview

Release date: January 19, 2023

This build displays storage alerts for Microsoft OneDrive subscribers on the Systems page in the Settings app. Alerts appear when you are close to your storage limit. You can also manage your storage and purchase additional storage.

The build also fixes a number of bugs, including one that affected searchindexer.exe and randomly stopped you from signing in or signing out.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5019275 Preview.)

KB5022282 (OS Builds 19042.2486, 19044.2486, and 19045.2486)

Release date: January 10, 2023

This build fixes Local Session Manager (LSM) bugs that allowed users who did not have admin rights to perform admin actions.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and January 2023 Security Updates. It also fixes a bug in the Camera app, which stopped responding when memory is low.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5022282.)

KB5021233 (OS Builds 19042.2364, 19043.2364, 19044.2364, and 19045.2364)

Release date: December 13, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the December 2022 Security Updates. It also fixes a bug in the Camera app, which stopped responding when memory was low.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5019959.)

KB5020030 (OS Builds 19042.2311, 19043.2311, 19044.2311, and 19045.2311) Preview

Release date: November 15, 2022

In this build, the search box now appears, by default, on the taskbar when the taskbar is at the top of your screen or when you turn on small taskbar button mode. In addition, Cortana is no longer pre-pinned to your taskbar by default.

The build also fixes a variety of bugs, including one in which print outputs were misaligned on some printers and another in Microsoft Defender for Endpoint in which automated investigation blocked live response investigations. The build also addresses some persistent update failures for the Microsoft Store.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed, but not automatically replaced by the new Microsoft Edge. In another bug, after installing this update, the audio on some Windows devices might not work.

(Get more info about KB5020030 Preview.)

KB5019959 (OS Builds 19042.2251, 19043.2251, 19044.2251, and 19045.2251)

Release date: November 8, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this update, in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5019959.)

KB5020953 (OS Builds 19042.2194, 19043.2194, 19044.2194, and 19045.2194)

Release date: October 28, 2022

This build fixes a single bug that caused Microsoft OneDrive to stop working. It happened after you unlinked your device, stopped syncing, or signed out of your account.

This build has one known issue, in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5020953.)

Windows 10 2022 Update (version 22H2)

Release date: October 18, 2022

The Windows 10 2022 Update is, in Microsoft’s words, “a scoped release focused on quality improvements to the overall Windows experience in existing feature areas such as quality, productivity and security.” In other words, there’s not much new here, although Computerworld blogger Susan Bradley did uncover a handful of new group policies in the release.

Home and Pro editions of the 2022 Update will receive 18 months of servicing, and Enterprise and Education editions will have 30 months of servicing.

To install the update, go to Settings > Update & Security > Windows Update and select Check for updates. If the update appears, select Download to install it.

(Get more info about the Windows 10 2022 Update.)

Updates to Windows 10 versions 20H2, 21H1, and 21H2 KB5018482 (OS Builds 19042.2193, 19043.2193, and 19044.2193)

Release date: October 25, 2022

This build fixes a variety of bugs, including one that that caused an OS upgrade to stop responding, and then fail, and another in Microsoft Direct3D 9 games in which the graphics hardware stopped working if it didn’t have a native Direct3D 9 driver.

This build has one known issue, in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5018482.)

KB5020435 (OS Builds 19042.2132, 19043.2132, and 19044.2132)

Release date: October 17, 2022

This build fixes an issue that affected some types of Secure Sockets Layer (SSL) and Transport Layer Security (TLS) connections, in which there were handshake failures. For developers, the affected connections are likely to receive one or more records followed by a partial record with a size of less than 5 bytes within a single input buffer. If the connection fails, your app will receive the error, “SEC_E_ILLEGAL_MESSAGE”.

This build has two known issues, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5020435 (OS Builds 19042.2132, 19043.2132, and 19044.2132)

KB5018410 (OS Builds 19042.2130, 19043.2130, and 19044.2130)

Release date: October 11, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and October 2022 Security Updates.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5018410.)

KB5017380 (OS Builds 19042.2075, 19043.2075, and 19044.2075) Preview

Release date: September 20, 2022

This build lets you search for the controls for news and interests on the taskbar and modify them using the Settings app. To change your settings, navigate to Settings > Personalization > Taskbar > News and interests. You can also right-click the taskbar and select Taskbar settings.

The build also fixes a variety of bugs, including one that required you to reinstall an app if you didn’t get the app from the Microsoft Store. This occurs after you upgrade to Windows 10. It also fixes a bug that forced the IE mode tabs in a session to reload.

There are three known issues in this update, including one which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed, but not automatically replaced by the new Microsoft Edge. In another bug, after installing this update, the audio on some Windows devices might not work.

(Get more info about KB5017380 Preview.)

KB5017308 (OS Builds 19042.2006, 19043.2006, and 19044.2006)

Release date: September 13, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5017308.)

KB5016688 (OS Builds 19042.1949, 19043.1949, and 19044.1949) Preview

Release date: August 26, 2022

This build fixes a variety of bugs, including one in which Microsoft Edge stopped responding when you use IE mode. This issue also prevented you from interacting with a dialog. It also fixes a bug that caused error 0x1E when a device was shut down or restarted.

There are three known issues in this update, including one which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed, but not automatically replaced by the new Microsoft Edge. In another bug, after installing this update, the audio on some Windows devices might not work.

(Get more info about KB5016688 Preview.)

KB5016616 (OS Builds 19042.1889, 19043.1889, and 19044.1889)

Release date: August 9, 2022

This build fixes several bugs, including one that can prevent the Input Indicator and Language Bar from displaying in the notification area. This issue affects devices that have more than one language installed.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

KB5015807 (OS Builds 19042.1826, 19043.1826, and 19044.1826)

Date: July 12, 2022

This build addresses an issue that redirects the PowerShell command output so that transcript logs do not contain any output of the command. That means the decrypted password is lost. The build also includes improvements made in the KB5014666 update.

This build has three known issues, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5015807.)

KB5014666 (OS Builds 19042.1806, 19043.1806, and 19044.1806) Preview

Release Date: June 28, 2022

This build adds IP address auditing for incoming Windows Remote Management (WinRM) connections in security event 4262 and WinRM event 91. This addresses an issue that fails to log the source IP address and machine name for a remote PowerShell connection. The build also includes several new Print and Scan features.

The build also fixes a number of bugs, including one that prevented the Snip & Sketch app from capturing a screenshot or from opening using the keyboard shortcut (Windows logo key + Shift + S).

This build has three known issues, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5014666 Preview.)

KB5016139 (OS Builds 19042.1767, 19043.1767, and 19044.1767)

Release date: June 20, 2022

This out-of-band build, which is only available for Windows devices that use Arm processors, fixes a bug that prevented Windows Arm-based devices from signing in using Azure Active Directory (AAD). Apps and services that use AAD to sign in, such as VPN connections, Microsoft Teams, and Microsoft Outlook, might also be affected.

This build has four known issues, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge. In another, Windows devices might be unable use the Wi-Fi hotspot feature. When attempting to use the hotspot feature, the host device might lose the connection to the internet after a client device connects.

(Get more info about KB5016139.)

KB5014699 (OS Builds 19042.1766, 19043.1766, and 19044.1766)

Release date: June 14, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5014699.)

KB5014023 (OS Builds 19042.1741, 19043.1741, and 19044.1741) Preview

Release date: June 2, 2022

This build fixes several bugs, including one that prevented Excel or Outlook from opening, one that slowed down file copying, and one that prevented internet shortcuts from updating.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info KB5014023 Preview.)

KB5015020 (OS Build 19042.1708)

Release date: May 19, 2022

This out-of-band build fixes two bugs: one that could cause authentication failures for some services on a server or client after you install the May 10, 2022 update on domain controllers, and another that could prevent the installation of Microsoft Store apps when you enable Control-flow Enforcement.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5015020.)

KB5013942 (OS Builds 19042.1706, 19043.1706, and 19044.1706)

Release date: May 10, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the May 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5013942).

KB5011831 (OS Builds 19042.1682, 19043.1682, and 19044.1682) Preview

Release date: April 25, 2022

This build fixes a wide variety of bugs, including one that caused a remote desktop session to close or a reconnection to stop responding while waiting on the accessibility shortcut handler (sethc.exe), another that that displayed a black screen for some users when they sign in or sign out, and another that prevented you from changing a password that has expired when you sign in to a Windows device.

(Get more info about KB5011831 Preview.)

KB5012599 (OS Builds 19042.1645, 19043.1645, and 19044.1645)

Release date: April 12, 2022

This build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the April 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5012599.)

KB5011543 (OS Builds 19042.1620, 19043.1620, and 19044.1620) Preview

Release date: March 22, 2022

This build introduces Search highlights, which display notable moments about each day, including holidays, anniversaries, and other events globally and in your region. To see more details at a glance, hover or click on the illustration in the search box.

There are also a variety of small new features, including a new policy that expands an app’s top three notifications by default in the Action Center for apps that send Windows notifications. It displays multiple notifications that you can interact with simultaneously.

In addition, there are a wide variety of bug fixes, including for a bug that stopped Microsoft Outlook’s offline search from returning recent emails, and another that prevented the User Account Control (UAC) dialog from correctly showing the application that is requesting elevated privileges.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5011543 Preview.)

KB5011487 (OS Builds 19042.1586, 19043.1586, and 19044.1586)

Release date: March 8, 2022

This build fixes a bug that occurs when you attempt to reset a Windows device and its apps have folders that contain reparse data, such as Microsoft OneDrive or OneDrive for Business. When you select Remove everything, files that have been downloaded or synced locally from Microsoft OneDrive might not be deleted.

It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the March 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5011487.)

KB5010415 (OS Builds 19042.1566, 19043.1566, and 19044.1566) Preview

Release date: February 15, 2022

The build lets you share cookies between Microsoft Edge Internet Explorer mode and Microsoft Edge, and adds support for hot adding and the removal of non-volatile memory (NVMe) namespaces.

It also fixes a wide variety of bugs, including one that affected the Windows search service and occurred when you queried using the proximity operator, and one that caused the Remote Desktop Service (RDS) server to become unstable when the number of signed in users exceeds 100. This prevented you from accessing published applications using RDS on Windows Server 2019.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5010415 Preview.)

KB5010342 (OS Builds 19042.1526, 19043.1526, and 19044.1526)

Release date: February 8, 2022

The build fixes a bug that causes a Lightweight Directory Access Protocol (LDAP) modify operation to fail if the operation contains the SamAccountName and UserAccountControl attribute. It also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the February 2022 Security Updates notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5010342.)

KB5009596 (OS Builds 19042.1503, 19043.1503, and 19044.1503) Preview

Release date: January 25, 2022

The build fixes a variety of bugs, including one that stops printing or prints the wrong output when you print using USB on Windows 10 version 2004 or later, and another that causes functioning Bluetooth devices to stop working when you attempt to connect to a non-functioning Bluetooth device. It also adds a reminder to Internet Explorer 11 that notifies you about its upcoming retirement.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5009596.)

KB5010793 (OS Builds 19042.1469, 19043.1469, and 19044.1469)

Release date: January 17, 2022

This out-of-band build fixes several bugs, including one that caused IP Security (IPSEC) connections that contain a Vendor ID to fail. VPN connections using Layer 2 Tunneling Protocol (L2TP) or IP security Internet Key Exchange (IPSEC IKE) could have also been affected. It also fixed a bug that could cause Windows Servers to restart unexpectedly after installing the January 11, 2022 update on domain controllers (DCs).

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5010793.)

KB5009543 (OS Builds 19042.1466, 19043.1466, and 19044.1466)

Release date: January 11, 2022

The build fixes a bug in the Japanese Input Method Editors (IME) and includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the January 2022 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5009543.)

Updates to Windows 10 versions 2004, 20H2, 21H1, and 21H2 KB5008212 (OS Builds 19041.1415, 19042.1415, 19043.1415, and 19044.1415)

Release date: December 14, 2021

The build includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the December 2021 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5008212.)

KB5007253 (OS Builds 19041.1387, 19042.1387, 19043.1387, and 19044.1387) Preview

Release date: November 22, 2021

This optional update can be downloaded from the Microsoft Update Catalog or by going to Settings > Update & Security > Windows Update > Optional updates available.

The build fixes a variety of bugs, including one that caused the 32-bit version of Microsoft Excel to stop working on certain devices when you exported to PDF, and another that caused the Settings page to unexpectedly close after you uninstalled a font.

There are several known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5007253 Preview.)

Windows 10 November 2021 Update (version 21H2)

Release date: November 16, 2021

Version 21H2, called the Windows 10 November 2021 Update, is the second feature update to Windows 10 released in 2021. Here’s a quick summary of what’s new:

• Wi-Fi security has been enhanced with WPA3 H2E standards support.
• GPU compute support has been added in the Windows Subsystem for Linux (WSL) and Azure IoT Edge for Linux on Windows (EFLOW) deployments for machine learning and other compute-intensive workflows.

There are also a number of features designed for IT and business:

• Windows Hello for Business has a new deployment method called cloud trust that simplifies passwordless deployments.
• For increased security, there have been changes to the Universal Windows Platform (UWP) VPN APIs, which includes the ability to implement common web-based authentication schemes and to reuse existing protocols.
• Apps can now be provisioned from Azure Virtual Desktop. This allows those apps to run just like local apps, including the ability to copy and paste between remote and local apps.
• The release closes the gap between Group Policy and mobile device management (MDM) settings. The device configuration settings catalog has been updated to list more than 1,400 settings previously not available for configuration via MDM. The new MDM policies include administrative template (ADMX) policies, such as App Compat, Event Forwarding, Servicing, and Task Scheduler.
• An upgrade to Windows 10 Enterprise includes Universal Print, which now supports print jobs of up to 1GB or a series of print jobs from an individual user that add up to 1GB within any 15-minute period.
• Universal Print integrates with OneDrive for web and Excel for web. This allows users of any browser or device connected to the internet to print documents hosted in OneDrive for web to a printer in their organization without installing printer drivers on their devices.

Microsoft has also announced that starting with this release, Windows 10 will get feature updates only once a year.

Updates to Windows 10 versions 2004, 20H2, and 21H1 KB5007186 (OS Builds 19041.1348, 19042.1348, and 19043.1348)

Release date: November 9, 2021

This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the November 2021 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5007186.)

KB5006738 (OS Builds 19041.1320, 19042.1320, and 19043.1320)

Release date: October 26, 2021

This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. It also fixes a wide variety of bugs, including one that prevented subtitles from displaying for some video apps and streaming video sites, and another that sometimes caused lock screen backgrounds to appear black if they were set up to have a slideshow of pictures as the lock screen background.

There are three known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5006738.)

KB5006670 (OS Builds 19041.1288, 19042.1288, and 19043.1288)

Release date: October 12, 2021

This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. It also fixes a bug that prevented some applications, such as Microsoft Office and Adobe Reader, from opening or caused them to stop responding.

The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide and the October 2021 Security Update notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5006670.)

KB5005611 (OS Builds 19041.1266, 19042.1266, and 19043.1266) Preview

Release date: September 30, 2021

This build fixes a small number of bugs, including one in which applications such as Microsoft Outlook suddenly stopped working during normal use, and another that caused blurry News and Interests icons with certain screen resolutions.

(Get more info about KB5005611.)

KB5005565 (OS Builds 19041.1237, 19042.1237, and 19043.1237)

Release date: September 14, 2021

This update makes quality improvements to the servicing stack, which is the component that installs Windows updates. It also fixes a bug that caused PowerShell to create an infinite number of child directories. The issue occurred when you used the PowerShell Move-Item command to move a directory to one of its children. As a result, the volume filled up and the system stopped responding.

The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are two known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5005565.)

KB5005101 (OS Builds 19041.1202, 19042.1202, and 19043.1202)

Release date: September 1, 2021

This build fixes a wide variety of bugs, including one that reset syncing for Microsoft OneDrive to “Known folders only” after you installed a Windows update, and another in which flickering and residual line artifacts appeared when resizing images.

The build also includes more than 1,400 new mobile device management (MDM) policies. With them, you can configure policies that Group Policies also support. These new MDM policies include administrative template (ADMX) policies, such as App Compat, Event Forwarding, Servicing, and Task Scheduler. Starting in September 2021, you can use the Microsoft Endpoint Manager (MEM) Settings Catalog to configure these new MDM policies.

There are several known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5005101.)

KB5005033 (OS Builds 19041.1165, 19042.1165, and 19043.1165)

Release date: August 10, 2021

This build changes the default privilege requirement for installing drivers when using Point and Print. After installing this update, you must have administrative privileges to install drivers. See KB5005652, Point and Print Default Behavior Change, and CVE-2021-34481 for more information. The build also makes quality improvements to the servicing stack, which is the component that installs Windows updates.

The build also includes a wide variety of security updates. For details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are several known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5005033.)

KB5004296 (OS Builds 19041.1151, 19042.1151, and 19043.1151)

Release date: July 29, 2021

This build fixes a wide variety of bugs, including one that caused the File Explorer window to lose focus when mapping a network drive, another that failed to detect internet connectivity when connected to a VPN, and another that caused System Integrity to leak memory.

There are several known issues in this update, including one in which devices with Windows installations created from custom offline media or a custom ISO image might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5004296.)

KB5004237 (OS Builds 19041.1110, 19042.1110, and 19043.1110)

Release date: July 13, 2021

This build fixes several bugs, including one that made it difficult to print to a variety of printers, primarily USB receipt or label printers. It also removes support for the PerformTicketSignature setting and permanently enables Enforcement mode for CVE-2020-17049.

It also has a variety of security updates for Windows Apps, Windows Management, Windows Fundamentals, Windows Authentication, Windows User Account Control (UAC), Operating System Security, Windows Virtualization, Windows Linux, the Windows Kernel, the Microsoft Scripting Engine, the Windows HTML Platforms, the Windows MSHTML Platform, and Windows Graphics.

For more details, see Microsoft’s Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There are several known issues in this update, including one in which devices with Windows installations created from custom offline media or custom ISO images might have Microsoft Edge Legacy removed by this update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5004237.)

KB5004945 (OS Builds 19041.1083, 19042.1083, and 19043.1083)

Release date: July 6, 2021

This build closes a remote code execution exploit in the Windows Print Spooler service, known as “PrintNightmare,” as documented in CVE-2021-34527.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

 (Get more info about KB5004945.)

KB5004760 (OS Builds 19041.1082, 19042.1082, and 19043.1082)

Release date: June 29, 2021

This out-of-band build fixes a bug that may prevent you from opening PDFs using Internet Explorer 11 or apps that use the 64-bit version of the WebBrowser control.

Among the build’s known issues are one in which when using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allows the input of Furigana characters, you might not get the correct Furigana characters. You might need to enter the characters manually.

(Get more info about KB5004760.)

KB5003690 (OS Builds 19041.1081, 19042.1081, and 19043.1081)

Release date: June 21, 2021

This build addresses about three dozen bugs, including one in which signing in using a PIN fails, and another that might cause a VPN to fail after renewing a user auto-enrolled certificate. It also removes Adobe Flash from your PC and makes improvements to the servicing stack, the component that installs Windows updates.

Among the build’s known issues are one in which when using the Microsoft Japanese Input Method Editor (IME) to enter Kanji characters in an app that automatically allows the input of Furigana characters, you might not get the correct Furigana characters. You might need to enter the characters manually.

(Get more info about KB5003690.)

KB5004476 (OS Builds 19041.1055, 19042.1055, and 19043.1055)

Release date: June 11, 2021

This out-of-band build fixes a bug that might redirect you to the Microsoft Store page for Gaming Services when you try to install or start an Xbox Game Pass game on your Windows 10 device. Additionally, you might receive error 0x80073D26 or 0x8007139F. For more information, see KB5004327.

In addition, the build makes improvements to the servicing stack, the component that installs Windows updates.

(Get more info about KB5004476.)

KB5003637 (OS Builds 19041.1052, 19042.1052, and 19043.1052)

Release date: June 8, 2021

This build includes improvements to the servicing stack, which is the component that installs Windows updates. It also includes changes for verifying user names and passwords and for storing and managing files.

It also has a variety of security updates to the Microsoft Scripting Engine, Windows App Platform and Frameworks, Windows Input and Composition, Windows Management, Windows Cloud Infrastructure, Windows Authentication, Windows Fundamentals, Windows Virtualization, Windows Kernel, Windows HTML Platform, and Windows Storage and Filesystems.

For more details, see Microsoft’s Security Update Guide.

There are several known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10. Devices using Windows Update for Business or that connect directly to Windows Update are not impacted.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5003637.)

KB5003214 (OS Builds 19041.1023, 19042.1023, and 19043.1023) Preview

Release date: May 25, 2021

This build adds the Open on hover option (which is checked by default) to the News and interests menu. To access it, right-click a blank space on the Windows taskbar and open the News and interests menu.

In addition, it makes quality improvements to the servicing stack, which is the component that installs Windows updates. It also includes a wide variety of small bug fixes, including one that displayed items on the desktop after they have been deleted from the desktop, and another that caused configuration problems with devices that were configured using mobile device management (MDM) RestrictedGroups, LocalUsersAndGroups, or UserRights policies.

(Get more info about KB5003214 Preview.)

Windows 10 May 2021 Update (version 21H1)

Release date: May 18, 2021

Version 21H1, called the Windows 10 May 2021 Update, is the most recent update to Windows 10. This is a relatively minor update, but it does have a few new features.

Here’s a quick summary of what’s new in 21H1:

• Windows Hello multicamera support: If you have an external Windows Hello camera for your PC, you can set the external camera as your default camera. (Windows Hello is used for signing into PCs.) Why should this change matter to you? If you have an external camera, you probably bought it because it’s superior to the built-in, internal one on your computer. So with this change, you’ll be able to use the more accurate camera for logging into your PC.
• Improved Windows Defender Application Guard performance: Windows Defender Application Guard lets administrators configure applications to run in an isolated, virtualized container for improved security. With this change, documents will open more quickly. It can currently take up to a minute to open an Office document in it.
• Better Windows Management Instrumentation (WMI) Group Policy Service support: Microsoft has made it easier for administrators to change settings to support remote work.

Updates to Windows 10 versions 2004 and 20H2 prior to the 21H1 release KB5003173 (OS Builds 19041.985 and 19042.985)

Release date: May 11, 2021

This build includes a variety of security updates for Windows App Platform and Frameworks, the Windows Kernel, Windows Media, the Microsoft Scripting Engine, and the Windows Silicon Platform. For more details, see Microsoft’s Security Update Guide. It also updates security for Bluetooth drivers and Windows OLE (compound documents).

There are several known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10. Devices using Windows Update for Business or that connect directly to Windows Update are not impacted.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5003173.)

KB5001391 (OS Builds 19041.964 and 19042.964) Preview

Release date: April 28, 2021

This update gives you quick access to an integrated feed of dynamic content, such as news, weather, sports, and more, that updates throughout the day, via the Windows taskbar. You can personalize the feed to match your interests. For more details, see Microsoft’s “Personalized content at a glance: Introducing news and interests on the Windows 10 taskbar.”

There are several known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10. In addition, devices with Windows installations created from custom offline media or custom ISO images might have the legacy version of Microsoft Edge removed by the update, but not automatically replaced by the new Microsoft Edge.

(Get more info about KB5001391 Preview.)

KB5001330 (OS Builds 19041.928 and 19042.928)

Release date: April 13, 2021

This update includes a wide variety of security updates, for Windows App Platform and Frameworks, Windows Apps, Windows Input and Composition, Windows Office Media, Windows Fundamentals, Windows Cryptography, the Windows AI Platform, Windows Kernel, Windows Virtualization, and Windows Media. For details, see Microsoft’s Security Update Guide website.

There are several other security issues addressed, including fixing a potential elevation of privilege vulnerability in the way Azure Active Directory web sign-in allows arbitrary browsing from the third-party endpoints used for federated authentication.

In this build, Microsoft also removed the Microsoft Edge legacy browser and replaced it with the new Chromium-based Edge.

There are several known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10. Devices using Windows Update for Business or that connect directly to Windows Update are not impacted.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5001330.)

KB5000842 (OS Builds 19041.906 and 19042.906) Preview

Release date: March 29, 2021

This update fixes a variety of minor bugs, including one that made high dynamic range (HDR) screens appear much darker than expected, and another that caused video playback to be out of sync in duplicate mode with multiple monitors.

There are several known issues in this build, including one in which System and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10. Devices using Windows Update for Business or that connect directly to Windows Update are not impacted.

(Get more info about KB5000842 Preview.)

KB5001649 (OS Builds 19041.870 and 19042.870)

Release date: March 18, 2021

This out-of-band update fixes a single bug in which graphical content could not be printed.

There is one known issue in this update, in which system and user certificates may be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10.

(Get more info about KB5001649.)

KB5001567 (OS Builds 19041.868 and 19042.868)

Date: March 15, 2021

This out-of-band update fixes a single bug, which caused a blue screen when you attempted to print to certain printers using some apps.

There is one known issue in this update, in which system and user certificates may be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10.

(Get more info about KB5001567.)

KB5000802 (OS Builds 19041.867 and 19042.867)

Release date: March 9, 2021

This update includes a wide variety of security updates for the Windows Shell, Windows Fundamentals, Windows Management, Windows Apps, Windows User Account Control (UAC), Windows Virtualization, the Windows Kernel, the Microsoft Graphics Component, Internet Explorer, Microsoft Edge Legacy, and Windows Media. For details, see the Microsoft Security Update Guide.

There are three known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB5000802.)

KB4601382 (OS Builds 19041.844 and 19042.844) Preview

Release date: February 24, 2021

This update fixes a variety of minor bugs, including one that caused video playback to flicker when rendering on certain low-latency capable monitors, and another that sometimes prevented the input of strings into the Input Method Editor (IME).

(Get more info about KB4601382.)

KB4601319 (OS Builds 19041.804 and 19042.804)

Release date: February 9, 2021

This update fixes a bug and includes a variety of security updates. The bug fixed could damage the file system of some devices and prevent them from starting up after running chkdsk /f.

Security updates are provided for Windows App Platform and Frameworks, Windows Apps, Windows Input and Composition, Windows Cloud Infrastructure, Windows Management, Windows Authentication, Windows Fundamentals, Windows Cryptography, Windows Virtualization, Windows Core Networking, and Windows Hybrid Cloud Networking. For details, see the Microsoft Security Update Guide.

There are three known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4601319.)

KB4598242 (OS Builds 19041.746 and 19042.746)

Release date: January 12, 2021

This build fixes a variety of security vulnerabilities, including one with HTTPS-based intranet servers, and a security bypass vulnerability in the way the Printer Remote Procedure Call (RPC) binding handles authentication for the remote Winspool interface.

There are also security updates to Windows App Platform and Frameworks, Windows Media, Windows Fundamentals, Windows Kernel, Windows Cryptography, Windows Virtualization, Windows Peripherals, and Windows Hybrid Storage Services. For details see the Microsoft Security Update Guide.

There are two known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10, version 1809.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4598242.)

KB4592438 (OS Builds 19041.685 and 19042.685)

Release date: December 8, 2020

This update fixes a security vulnerability by preventing applications that run as a SYSTEM account from printing to “FILE:” ports. It also has security updates for the legacy version of Microsoft Edge, the Microsoft Graphics Component, Windows Media, Windows Fundamentals, and Windows Virtualization. For details see the Microsoft Security Update Guide.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4592438.)

KB4586853 (OS Builds 19041.662 and 19042.662) Preview

Release date: November 30, 2020

This build fixes a wide variety of bugs, including one that caused Narrator to stop responding after you unlock a device if the app was in use before you locked the device, and another that made makes the touch keyboard unstable in the Mail app.

There are two known issues in this update, one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10, and another in which users of the Microsoft Input Method Editor (IME) for Japanese or Chinese languages might experience issues when attempting various tasks.

(Get more info about KB4586853.)

KB4594440 (OS Builds 19041.631 and 19042.631)

Release date: November 19, 2020

This minor build fixes issues with Kerberos authentication related to the PerformTicketSignature registry subkey value in CVE-2020-17049, which was a part of the November 10, 2020 Windows update.

There are two known issues in this update, one in which system and user certificates might be lost when updating a device from Windows 10, version 1809 or later to a later version of Windows 10, and another in which users of the Microsoft Input Method Editor (IME) for Japanese or Chinese languages might experience issues when attempting various tasks.

(Get more info about KB4594440.)

KB4586781 (OS Builds 19041.630 and 19042.630)

Release date: November 10, 2020

This build updates the 2020 DST start date for the Fiji Islands to December 20, 2020 and includes security updates to the Microsoft Scripting Engine, Windows Input and Composition, Microsoft Graphics Component, the Windows Wallet Service, Windows Fundamentals, and the Windows Kernel. For details see the release notes for November 2020 Security Updates.

There are two known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10, and another in which users of the Microsoft Input Method Editor (IME) for Japanese or Chinese languages might experience issues when attempting various tasks.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4586781.)

KB4580364 (OS Builds 19041.610 and 19042.610)

Release date: October 29, 2020

This update makes it easier to connect to others in Skype, using Meet Now from the taskbar. In addition, there are a wide variety of bug fixes, including for one that displayed the incorrect CPU frequency for certain processors, another that displayed nothing on the screen for five minutes or more during a Remote Desktop Protocol (RDP) session, and another that caused the Docker pull operation to fail due to a Code Integrity (CI) Policy that blocks the import of a Windows container image.

There are two known issues in this update, including one in which system and user certificates might be lost when updating a device from Windows 10 version 1809 or later to a later version of Windows 10, and another in which users of the Microsoft Input Method Editor (IME) for Japanese or Chinese languages might experience issues when attempting various tasks.

(Get more info about KB4580364.)

Windows 10 October 2020 Update (version 20H2)

Release date: October 20, 2020

Version 20H2, called the Windows 10 October 2020 Update, is the most recent update to Windows 10. This is a relatively minor update but does have a few new features.

Here’s a quick summary of what’s new in 20H2:

• The new Chromium-based version of the Microsoft Edge browser is now built directly into Windows 10.
• The System page of Control Panel has been removed. Those settings have been moved to the Settings app.
• The Start menu’s tiled background will match your choice of Windows themes. So the tiled background will be light if you’re using the Windows 10 light theme and dark if you’re using the Windows 10 dark theme.
• When you use Alt-Tab, Edge will now display each tab in your browser in a different Alt-Tab window. Previously, when you used Alt-Tab, Edge would get only a single window. You can change this new behavior by going to Settings > System > Multitasking.
• When you pin a site to the taskbar in Edge, you can click or mouse over its icon to see all your browser tabs that are open for that website.
• When you detach a keyboard on a 2-in-1 device, the device will automatically switch to the tablet-based interface. Previously, you were asked whether you wanted to switch. You can change that setting by going to Settings > System > Tablet.
• The Your Phone app gets a variety of new features for some Samsung devices. When using one of the devices, you can interact with the Android apps on your phone from the Your Phone app on Windows 10.

What IT needs to know: Windows 10 version 20H2 also has a variety of small changes of note for sysadmins and those in IT.

• IT professionals who administer multiple mobile devices get a new Modern Device Management (MDM) “Local Users and Groups” settings policy that mirrors options available for devices that are managed through Group Policy.
• Windows Autopilot, used to set up and configure devices in enterprises, has gained a variety of small enhancement, including better deployment of HoloLens devices, the addition of co-management policies, enhancements to Autopilot deployment reporting, and the ability to reuse Configuration Manager task sequences to configure devices.
• Microsoft Defender Application Guard now supports Office. This allows untrusted Office documents from outside an enterprise to launch in an isolated container to stop potentially malicious content from compromising computers or exploiting personal information found on them.
• Latest Cumulative Updates (LCUs) and Servicing Stack Updates (SSUs) have been combined into a single cumulative monthly update, available via Microsoft Catalog or Windows Server Update Services.
• Biometric sign-on has been made more secure. Windows Hello now has support for virtualization-based security for certain fingerprint and face sensors, which protects, isolates, and secures a user’s biometric authentication data.

For more details, see Microsoft’s “What’s new for IT pros in Windows 10, version 20H2.”

Updates to Windows 10 version 2004 prior to the 20H2 release KB4579311 (OS Build 19041.572)

Release date: October 13, 2020

This build fixes a few minor bugs and includes a variety of security updates. Among the bugs fixed are an issue with creating null ports using the user interface, and another issue with a possible elevation of privilege in win32k.

Security updates were issued for Windows App Platform and Frameworks, Microsoft Graphics Component, Windows Media, Windows Fundamentals, Windows Authentication, Windows Virtualization, and Windows Kernel. For details, see the Release Notes for October 2020 Security Updates.

There are two known issues in this build: In one, users of Microsoft Input Method Editor (IME) for Chinese and Japanese might have issues with input. In the other, when installing a third-party driver you might receive the error “Windows can’t verify the publisher of this driver software.” You might also see the error “No signature was present in the subject” when attempting to view the signature properties using Windows Explorer.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4579311.)

KB4577063 (OS Build 19041.546) Preview

Release date: October 1, 2020

This build reduces distortions and aberrations in Windows Mixed Reality head-mounted displays and fixes a wide variety of bugs, including one that caused random line breaks when you redirect PowerShell console error output, and another that that prevented the Language Bar from appearing when a user signs in to a new session.

There is one known issue in this build: Users of Microsoft Input Method Editor (IME) for Chinese and Japanese might have issues with input.

(Get more info about KB4577063.)

KB4571756 (OS Build 19041.508)

Release date: September 8, 2020

This build includes security updates for Windows App Platform and Frameworks, Microsoft Graphics Component, Windows Input and Composition, Windows Media, Windows Shell, Windows Cloud Infrastructure, Windows Fundamentals, Windows Management, Windows Kernel, Windows Virtualization, Windows Storage and Filesystems, the Microsoft Scripting Engine, and the Microsoft JET Database Engine.

For details, see the Release Notes for September 2020 Security Updates.

The build also fixes a security vulnerability issue with user proxies and HTTP-based intranet servers, and addresses an issue with a possible elevation of privileges in windowmanagement.dll.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this build: Users of Microsoft Input Method Editor (IME) for Chinese and Japanese might have issues with input.

(Get more info about KB4571756.)

KB4571744 (OS Build 19041.488)

Release date: September 3, 2020

This build fixes a laundry list of minor bugs, including one that prevented apps from downloading an update or opening in certain scenarios, another that prevented users from reducing the size of windows and another that caused File Explorer to stop working when you browsed directories of RAW images and other file types.

There is one known issue in this build: Users of Microsoft Input Method Editor (IME) for Chinese and Japanese might have issues with input.

(Get more info about KB4571744.)

KB4566782 (OS Build 19041.450)

Release date: August 11, 2020

This build includes security updates for the Microsoft Scripting Engine, Internet Explorer, Windows Graphics, Microsoft Graphics Component, Windows Kernel, Windows Input and Composition, Windows Media, Windows Shell, the Windows Wallet Service, Microsoft Edge Legacy, Windows Cloud Infrastructure, Windows Authentication, the Windows AI Platform, Windows Fundamentals, Windows Storage and Filesystems, Windows Update Stack, Windows File Server and Clustering, Windows Hybrid Storage Services, Windows App Platform and Frameworks, the Microsoft JET Database Engine, and Windows SQL components.

For details, see the Release Notes for August 2020 Security Updates.

The build also fixes an issue in Universal Windows Platform (UWP) apps that allows single sign-on authentication when an app does not have the Enterprise Authentication capability.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

There is one known issue in this build: When using some apps, such as Microsoft Excel, users of the Microsoft Input Method Editor (IME) for Chinese and Japanese might receive an error, or the app might stop responding or close when attempting to drag using the mouse.

(Get more info about KB4566782.)

KB4568831 (OS Build 19041.423)

Release date: July 31, 2020

This minor build addresses a wide variety of bugs and issues, including one that caused the Settings page to close unexpectedly, which prevented default applications from being set up properly, and another that prevented some applications from printing to network printers.

There is one known issue in this build, in which when using some apps such as Excel, users of the Microsoft Input Method Editor (IME) for Chinese and Japanese might receive an error, or the app might stop responding or close when users attempt to drag using the mouse.

(Get more info about KB4568831.)

KB4565503 (OS Build 19041.388)

Release date: July 14, 2020

This build fixes several bugs, including one that might prevent you from connecting to OneDrive using the OneDrive app. It also has security updates for the Microsoft Scripting Engine, Windows App Platform and Frameworks, the Microsoft Store, Windows Graphics, Windows Input and Composition, Windows Media, Windows Shell, Windows Fundamentals, Windows Management, Windows Kernel, Windows Hybrid Cloud Networking, Windows Storage and Filesystems, Windows Update Stack, Windows MSXML, Windows File Server and Clustering, Windows Remote Desktop, Internet Explorer, Microsoft Edge Legacy, and the Microsoft JET Database Engine. For details, see the Release notes for the July 2020 Security Updates.

There is one known issue in this build, in which when using some apps, such as Microsoft Excel, users of the Microsoft Input Method Editor (IME) for Chinese and Japanese might receive an error, or the app might stop responding or close when attempting to drag using the mouse.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4565503.)

KB4567523 (OS Build 19041.331)

Release date: June 18, 2020

This minor build fixes a single issue, in which certain printers could not print, generated print errors, or caused apps and print spoolers to close unexpectedly.

There is one known issue in this build, which affects the ImeMode property to control the Input Method Editor (IME) mode for individual text entry fields to increase typing efficiency. Some IMEs in this build might have issues using the ImeMode property with certain apps, for example the input mode will not switch automatically to Kanji or Hiragana.

(Get more info about KB4567523.)

KB4557957 (OS Build 19041.329)

Release date: June 9, 2020

This build improves the reliability of voice assistants that use keywords and has security updates for the Microsoft Scripting Engine, Microsoft Edge, Internet Explorer, Windows App Platform and Frameworks, Windows Media, Windows Kernel, Microsoft Graphics Component, Windows Input and Composition, Windows Shell, Windows Silicon Platform, Microsoft Xbox, the Microsoft Store, Windows Cloud Infrastructure, Windows Fundamentals, Windows Management, Windows Authentication, Windows Cryptography, Microsoft HoloLens, Windows Virtualization, Windows Peripherals, Windows Storage and Filesystems, Windows File Server and Clustering, Windows Hybrid Storage Services, the Microsoft JET Database Engine, and the Windows Update Stack. For details, see the Release Notes for June 2020 Security Updates.

There are no known issues in this build.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4557957.)

Windows 10 May 2020 Update (version 2004)

Release date: May 27, 2020

Version 2004, called the Windows 10 May 2020 Update, is the most recent update to Windows 10. This is a relatively minor update but does have a variety of new features for both users and system administrators. For more details, see: “Review: Windows 10 May 2020 Update delivers little tweaks that add up to… well, not a lot.”

Here’s a quick summary of what’s new in 2004:

• Cortana now runs as a standalone app in a resizable window. It also loses a variety of capabilities, such as playing music, controlling home devices, and working on the lock screen.
• Task Manager now displays new information, including the temperature of your GPU and your disk type.
• Settings gets many small tweaks, including adding a header with account information, and a redone network status page that combines information that used to be found on multiple pages, such as your IP address, current connection properties and data usage.
• The Windows Subsystem for Linux (WSL) gets more features. It now uses a real Linux kernel, and is faster than previously.
• IT can now take advantage of Windows Hello biometrics logins rather than passwords, by setting that up as the default on enterprise devices.
• Installing and setting up Windows for others has been made easier thanks to new controls added to Dynamic Update, which can lead to less downtime during installation for users.
• A variety of new commands have been given to PowerShell for Delivery Optimization, a Windows networking service that reduces bandwidth consumption by sharing the work of downloading update and upgrade packages among multiple devices in business deployments.
• The security of the Chromium version of Edge has been improved, thanks to porting Application Guard to it.

Updates to the November 2019 Update (version 1909) KB4556799 (OS Build 18363.836)

Release date: May 12, 2020

This build updates the 2020 start date for daylight saving time (DST) in the Kingdom of Morocco, and has security updates for Internet Explorer, the Microsoft Scripting Engine, Windows App Platform and Frameworks, Microsoft Graphics Component, Windows Input and Composition, Windows Media, Windows Shell, Microsoft Xbox, Microsoft Edge, Windows Fundamentals, Windows Cryptography, Windows Authentication, Windows Kernel, Windows Linux, Windows Update Stack, Windows Network Security and Containers, Windows Active Directory, Windows Storage and Filesystems, and the Microsoft JET Database Engine. For details, see the Release Notes for May 2020 Security Updates.

There are no known issues in this build.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4556799.)

KB4550945 (OS Build 18363.815)

Release date: April 21, 2020

This update fixes a variety of small bugs, including one that turned off notifications for devices that use a VPN on a cellular network, and another that generated unexpected notifications when you change the default application settings.

(Get more info about KB4550945.)

KB4549951 (OS Build 18363.778)

Release date: April 14, 2020

This security update fixes a variety of security holes in Windows 10, including for Microsoft Edge, Internet Explorer, and a Win32k Information Disclosure Vulnerability. For more details, see the April 2020 Security Update Release Notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4549951.)

KB4554364 (OS Build 18363.753)

Release date: March 30, 2020

This optional update fixes a bug that could cause Windows to display a limited or no internet connection status in the notification area on devices that use a manual or auto-configured proxy, especially with a virtual private network (VPN). The bug also could prevent some devices from connecting to the internet using applications that use WinHTTP or WinINet.

Note: Microsoft recommends that the update be applied only to devices that are affected by the bug.

There are no known issues in the update.

(Get more info about KB4554364.)

KB4541335 (OS Build 18363.752)

Release date: March 24, 2020

This minor update fixes half-a-dozen small bugs, including one that caused an error when printing to a document share, and another that prevented applications from closing. There are no known issues in the update.

(Get more info about KB4541335).

KB4551762 (OS Build 18363.720)

Release date: March 12, 2020

This security-only update has a patch for Microsoft Server Message Block 3.1.1 (SMBv3), a network communication protocol issue that provides shared access to files, printers, and serial ports. For details, see the March 2020 Security Updates Release Notes.

There is one known issue with the update: when using Windows Server containers, you might encounter problems with 32-bit applications and processes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4551762.)

KB4540673 (OS Build 18363.719)

Release date: March 10, 2020

This build fixes one small bug and plugs a series of security holes. It fixes an issue that prevented some users from upgrading Windows 10 because of corrupted third-party assemblies.

The update also has security patches Windows App Platform and Frameworks, Windows Media, Windows Silicon Platform, Microsoft Edge, Internet Explorer, Windows Fundamentals, Windows Authentication, Windows Peripherals, Windows Update Stack, and Windows Server. For details, see the March 2020 Security Updates Release Notes.

There is one known issue with the update, in which when using Windows Server containers, you might encounter problems with 32-bit applications and processes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4540673.)

KB4535996 (OS Build 18363.693)

Release date: February 27, 2020

This build fixes a wide variety of minor bugs, including one that prevented some applications from printing to network printers, and another that caused Microsoft Narrator to stop working when a user session is longer than 30 minutes.

(Get more info about KB4535996.)

KB4532693 (OS Build 18363.657)

Release date: February 11, 2020

This Patch Tuesday build fixes two small bugs and plugs a series of security holes. It fixes problems people experienced when migrating cloud printers during an upgrade and improves the installation experience when updating to Windows 10, version 1903.

The update also has security patches for Internet Explorer, Microsoft Edge, Windows Fundamentals, Windows Cryptography, Windows Virtualization, Windows Network Security and Containers, Windows Server, Windows Management, Microsoft Graphics Component, Windows Input and Composition, Windows Media, the Microsoft Scripting Engine, and Windows Shell. For details, see the February 2020 Security Updates Release Notes.

There are no known issues with the update.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4532693.)

KB4532695 (OS Build 18363.628)

Release date: January 28, 2020

This build improves the accuracy of Windows Hello face authentication and fixes a variety of small bugs, including one that caused a gray box to appear when you searched within Control Panel and File Explorer, another that prevented File Explorer’s Quick Access control from pasting clipboard content using the right mouse button, and another that caused the touch keyboard to close when you selected any key. There are no known issues with the update.

(Get more info about KB4532695.)

KB4528760 (OS Build 18363.592)

Release date: January 14, 2020

This build has security updates for Windows App Platform and Frameworks, Windows Input and Composition, Windows Management, Windows Cryptography, Windows Storage and Filesystems, the Microsoft Scripting Engine, and Windows Server. For details, see the January 2020 Security Updates Release Notes. It also has updates for Microsoft HoloLens (OS Build 18362.1044).

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4528760.)

KB4530684 (OS Build 18363.535)

Release date: December 10, 2019

This minor update fixes two minor issues — one that might cause error 0x3B in cldflt.sys on some devices, and another that might prevent you from creating a local user account using the Input Method Editor (IME) for Chinese, Japanese, or Korean languages when setting up a new Windows device during the Out of Box Experience (OOBE).

The update also has security patches for Windows Virtualization, Windows Kernel, the Microsoft Scripting Engine, and Windows Server. For details, see the December 2019 Security Updates Release Notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4530684.)

KB4524570 (OS Build 18363.476)

Release date: November 12, 2019

This update fixes security issues in Windows, Internet Explorer and Microsoft Edge (EdgeHTML-based). For details, see Microsoft’s November 2019 Security Update notes.  

There is one known issue in this update, in which you may not be able to create a local user when setting up a new Windows device during the Out of Box Experience (OOBE) while using Input Method Editor (IME). This issue might affect you if you are using the IME for Chinese, Japanese, or Korean languages. 

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4524570.)

Windows 10 November 2019 Update (version 1909)

Release date: Nov. 12, 2019

Version 1909, called the Windows 10 November 2019 Update, is the most recent update to Windows 10. There are very few new features in this update, making it more like a service pack of old than a feature update. At this point it’s not clear whether in the future there will be one full-featured update and one service-pack-like update per year or whether Microsoft will go back to its two-feature-updates-a-year schedule. For more details, see “What we know so far about the unusual Windows 10 1909” and “5 unanswered questions about Windows 10 1909.”

Here’s a quick summary of what’s new for users in 1909.

• It lets you create calendar events straight from the taskbar. To do it, click the time on the taskbar and you’ll open the Calendar view. Now click a date and time, then type the event’s name into the text box. You’ll also be able to choose the date, time and location.
• When you type a search into the search box, it will now search through files in your OneDrive account as well as on your PC. Also, as you type, a drop-down menu with suggested files appears. Click a file to open it.
• Voice assistants in addition to Cortana, including Amazon’s Alexa, will be able to run on Windows 10’s lock screen.
• Under-the-hood improvements should speed up the performance of some PCs, as well as increase the battery life in some laptops.
• The Start Menu has gotten minor tweaks. When you hover over items in the navigation pane on the left side of the menu, the items clearly show what you’re about to click.

What IT needs to know: The following features in 1909 are of note for IT staff.

• Windows containers no longer need to have their host and container versions match. That requirement restricted Windows from supporting mixed-version container pod scenarios. Previously, containers from older versions of Windows 10 couldn’t be run on newer versions of Windows 10. In this update, it’s possible, so that a container made using 1903, for example, can be run on 1909.
• Windows Defender Credential Guard, which protects enterprise users’ logins and credentials against theft, is now available for ARM64 devices. Some Windows 10 convertible PCs use ARM64.
• Enterprises can now use Microsoft’s Intune enterprise mobility management (EMM) service to allow devices running Windows 10 in S mode to install and run Win32 (desktop) apps. Before this, S Mode only allowed devices to run apps from the Microsoft Store. Microsoft Store apps don’t run on the desktop.
• The security of BitLocker encryption has been improved. Whenever BitLocker is used to encrypt a device, a recovery key is created, but before this security improvement, it was possible for an unauthorized user to get access to the recovery key and decrypt the device. Now, PCs have additional security if a key is exposed. Here’s how Microsoft explains the change: “Key-rolling or Key-rotation feature enables secure rolling of Recovery passwords on MDM managed AAD devices upon on demand request from Microsoft Intune/MDM tools or upon every time recovery password is used to unlock the BitLocker protected drive.”

Updates to the May 2019 Update (version 1903)

Note: Starting in November 2019, Microsoft began issuing identical updates for Windows 10 versions 1903 and 1909. The updates above under “Windows 10 November 2019 Update (version 1909)” are the same as those delivered to version 1903.

KB4522355 (OS Build 18362.449)

Release date: October 24, 2019

This update fixes a wide variety of minor bugs, including one that prevented Microsoft Narrator from working in certain touch mode scenarios; another that prevented windows from being shrunk in some cases; and another that caused the Start menu, the Cortana Search bar, Tray icons, or Microsoft Edge to stop responding in certain scenarios after installing a monthly update.

There are no known issues in this update.

(Get more info about KB4522355.)

KB4517389 (OS Build 18362.418)

Release date: October 8, 2019

This update fixes a variety of security issues in Windows Shell, Internet Explorer, Microsoft Edge, Windows App Platform and Frameworks, Windows Cryptography, Windows Authentication, Windows Storage and Filesystems, Windows Kernel, Microsoft Scripting Engine, and Windows Server. For details, see Microsoft’s Security Update Guide. It also addresses an issue in security bulletin CVE-2019-1318 that may cause client or server computers that don’t support Extended Master Secret (EMS) RFC 7627 to have increased connection latency and CPU utilization. In addition, it fixes an issue with applications and printer drivers that utilize the Windows JavaScript engine (jscript.dll) for processing print jobs.

There are no known issues in this update.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4517389.)

KB4524147 (OS Build 18362.388)

Release date: October 3, 2019

This security update protects against the Internet Explorer scripting engine security vulnerability (CVE-2019-1367) and also fixes an issue with the print spooler service that has caused some print jobs to fail.

It doesn’t replace the upcoming October 2019 monthly update, scheduled to be available on October 8.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4524147.)

KB4517211 (OS Build 18362.387)

Release date: September 26, 2019

This minor build fixes a wide variety of small bugs, including an issue that caused some devices to disconnect from a virtual private network (VPN) on cellular networks, and another that prevented older systems from upgrading to the latest operating systems because a display driver error.

There is one known issue in this build, in which the Input Method Editor (IME) may become unresponsive or may have high CPU usage.

(Get more info about KB4517211.)

KB4522016 (OS Build 18362.357)

Release date: September 23, 2019

This security update fixes a zero-day vulnerability in Internet Explorer, a Scripting Engine Memory Corruption Vulnerability that could allow someone to introduce malicious code into a browser. For details, see Microsoft’s security vulnerability information.

There are two known issues in this update, one in which the audio for certain games is quieter or different than expected, and another in which the Input Method Editor (IME) may become unresponsive or may have high CPU usage.

What IT needs to know: Because of the severity of the vulnerability and the fact that criminals are already exploiting it, Microsoft recommends installing the patch right away.

(Get more info about KB4522016.)

KB4515384 (OS Build 18362.356)

Release date: September 10, 2019

This is primarily a security update. One set of security updates protects against a new subclass of speculative execution side-channel vulnerabilities, known as Microarchitectural Data Sampling, for 32-bit (x86) versions of Windows. To take advantage of the fix, use the Registry settings described in these Windows client and Windows Server guidance articles.

In addition, there are security updates for Microsoft Edge, Internet Explorer, Microsoft Scripting Engine, Windows App Platform and Frameworks, Windows Input and Composition, Windows Media, Windows Fundamentals, Windows Authentication, Windows Cryptography, Windows Datacenter Networking, Windows Storage and Filesystems, Windows Wireless Networking, the Microsoft JET Database Engine, Windows Kernel, Windows Virtualization, and Windows Server. For more details, go to the September 2019 Security Update notes.

This build also ostensibly fixes a bug that causes high CPU usage from SearchUI.exe on devices that have disabled searching the web using Windows Desktop Search. However, Microsoft has confirmed that some users are experiencing similar problems with Search after installing the new build.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4515384.)

KB4512941 (OS Build 18362.329)

Release date: August 30, 2019

This update fixes a wide variety of minor bugs, including an issue that prevented Windows Defender Advanced Threat Protection (ATP) from running automated forensic data collection when using registry-based proxy configuration, and another that displayed a black screen when Remote Desktop was used to connect to a machine running Windows 10, version 1903.

There is one known issue in this build: On devices that have disabled web search via Windows Desktop Search, search may not return any results and may have high CPU usage.

(Get more info about KB4512941.)

KB4512508 (OS Build 18362.295)

Release date: August 13, 2019

This update fixes an issue that may prevent devices from starting up or cause them to continue restarting if they are connected to a domain that is configured to use MIT Kerberos realms.

In addition, there are security updates to Windows App Platform and Frameworks, Windows Storage and Filesystems, Microsoft Scripting Engine, Windows Input and Composition, Windows Wireless Networking, Windows Cryptography, Windows Datacenter Networking, Windows Virtualization, Windows Storage and Filesystems, the Microsoft JET Database Engine, Windows Linux, Windows Kernel, Windows Server, Windows MSXML, Internet Explorer, and Microsoft Edge. For more details, go to the August 2019 Security Update notes.

There are two known issues in this build, including one in which Windows Sandbox may fail to start with “ERROR_FILE_NOT_FOUND (0x80070002)” on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903, and another in which devices that start up using Preboot Execution Environment (PXE) images from Windows Deployment Services (WDS) or System Center Configuration Manager (SCCM) may fail to start with the error “Status: 0xc0000001, Info: A required device isn’t connected or can’t be accessed” after installing this update on a WDS server.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4512508.)

KB4505903 (OS Build 18362.267)

Release date: July 26, 2019

This build has more than three dozen bug fixes, including for an issue that prevented Windows Hello face recognition from working after a restart, another that prevented some people from changing the display brightness after their devices resumed from Sleep or Hibernation, another that reduced Bluetooth audio quality when certain audio profiles were used for extended periods, and another that caused a mouse press and release to sometimes produce an extra mouse movement.

There are several known issues in this build, including one in which Windows Sandbox may fail to start with “ERROR_FILE_NOT_FOUND (0x80070002)” on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903, and another in which devices connected to a domain that is configured to use MIT Kerberos realms may not start up or may continue to restart. Devices that are domain controllers or domain members are both affected.

(Get more info about KB4505903.)

KB4507453 (OS Build 18362.239)

Release date: July 9, 2019

This build fixes several minor bugs, including one in which BitLocker would go into recovery mode when it was being provisioned at the same time updates were being installed, and another in which Mixed Reality users saw a tilted world after connecting their headsets.

Also included are security updates to Windows Wireless Networking, Microsoft Scripting Engine, Windows Server, Windows Storage and Filesystems, Windows Kernel, Microsoft HoloLens, Internet Explorer, Windows Input and Composition, Windows Virtualization, Windows App Platform and Frameworks, Microsoft Graphics Component, Microsoft Edge, and Windows Cryptography. For details, go to the July 2019 Security Update notes.

There are several known issues in this build, including one in which opening or using the Window-Eyes screen reader app may result in an error and some features may not function as expected, and another in which Windows Sandbox may fail to start with “ERROR_FILE_NOT_FOUND (0x80070002)” on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4507453.)

KB4501375 (OS Build 18362.207)

Release date: June 27, 2019

This build fixes a variety of minor bugs, including one in which the cursor didn’t display when it was hovered over the keyboard magnifier, and another that caused Office 365 applications to stop working after opening when they were deployed as App-V packages.

There is one known issue in the build, in which Windows Sandbox may fail to start with “ERROR_FILE_NOT_FOUND (0x80070002)” on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.

(Get more info about KB4501375.)

KB4503293 (OS Build 18362.175)

Release date: June 11, 2019

This build addresses only security issues. In one, the build prevents connections between Windows and Bluetooth devices that are not secure and use well-known keys to encrypt connections, including security fobs. You’ll have to contact the manufacturer of your Bluetooth device to see if there’s a software update for it. For more details, see CVE-2019-2102 and KB4507623.

Also included are security updates to Windows Virtualization, Microsoft Scripting Engine, Internet Explorer, Windows App Platform and Frameworks, Windows Input and Composition, Windows Media, Windows Shell, Windows Server, Windows Authentication, Windows Cryptography, Windows Storage and Filesystems, Windows SQL Components, the Microsoft JET Database Engine, and Internet Information Services. For details, go to the June 2019 Security Update notes.

There is one known issue in the build, in which Windows Sandbox may fail to start with “ERROR_FILE_NOT_FOUND (0x80070002)” on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4503293.)

KB4497935 (OS Build 18362.145)

Release date: May 29, 2019

This build addresses two dozen minor bugs in the just-released version of Windows 10, including one in which a File Share Witness does not remove Server Message Block (SMB) handles, which causes a server to eventually stop accepting SMB connections, and another in which Night light mode may be turned off during display mode changes.

There are two known issues in the build, including one in which Windows Sandbox may fail to start with “ERROR_FILE_NOT_FOUND (0x80070002)” on devices in which the operating system language is changed during the update process when installing Windows 10, version 1903.

(Get more info about KB4497935.)

Windows 10 May 2019 Update (version 1903)

Release date: May 21, 2019

Version 1903, called the Windows 10 May 2019 Update, is the feature update that preceded the November 2019 Update. Here’s a quick summary of what’s new for users in it. (For more details, see our full review.)

• Windows 10 Home and Pro users can now control whether to install the twice-yearly feature updates like the Windows 10 May 2019 Update via a new “Download and install now” option. However, when users’ current version of Windows reaches what Microsoft calls “end of service” — the point at which Microsoft no longer supports it — Windows 10 will install the latest feature update automatically. End of service is typically 18 months after a Windows 10 feature update is released.
• Windows 10 users can pause any minor Windows updates that Microsoft issues in between the big feature updates for up to 35 days.
• Cortana and the search box have been separated. To perform a Cortana search, you can say “Hey Cortana” and speak your search, click the Cortana icon to the right of the search box and speak, or press the Windows key + C and speak. All other searches are done by Windows Search.
• You can now use search to find files in any location on your PC, not just in default libraries and folders like OneDrive, Documents, Downloads, Music, Pictures, Videos, and Desktop. However, that requires indexing, which reduces laptop battery life and could slow down PC performance.
• You can uninstall more built-in apps than previously, including 3D Viewer (previously called Mixed Reality Viewer), Calculator, Calendar, Groove Music, Mail, Movies & TV, Paint 3D, Snip & Sketch, Sticky Notes, and Voice Recorder.

What IT needs to know: The Professional and Enterprise versions of Windows 10 get a new security tool called Windows Sandbox. It lets you test out software and websites in their own containers, so that if they’re dangerous, they can’t get to Windows 10 itself. Close the sandbox, and the software or website vanishes.

IT administrators can also extend the safety features of Windows Defender Application Guard beyond Edge via browser extensions for Chrome and Firefox and an app from the Microsoft store. When users browse to an untrusted site in Chrome or Firefox, the site will open in Edge, inside a virtual machine using Windows Defender Application Guard.

Updates to the October 2018 Update (version 1809) KB4497934 (OS Build OS 17763.529)

Release date: May 21, 2019

This build brings a major change to the way you update Windows 10. You no longer have to accept every one of Microsoft’s twice-yearly feature updates such as the just released Windows 10 May 2019 Update (version 1903). When there’s a new feature update available, a “Download and install now” link appears in the Windows Update Settings pane. If you don’t want to install it, don’t click the link.

However, there is one caveat: When your current version of Windows nears what Microsoft calls “end of service” — the point at which Microsoft no longer supports it — Windows 10 will install the latest feature update.

In addition, this update fixes more than 20 issues in the latest version of Windows 10, including one that caused Microsoft Edge to hide annotations added to a PDF file, such as inked notes, highlights and comments, and another that failed to record a local user’s last logon time even when the user had accessed the server’s network share.

There are a handful of issues with this build, including one in which when attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error, “Your printer has experienced an unexpected configuration problem. 0x80070007e.” There may also be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension.

(Get more info about KB4497934.)

KB4494441 (OS Build 17763.503)

Release date: May 14, 2019

This build fixes minor issues in the latest version of Windows 10, including one that caused zone transfers between primary and secondary DNS servers over TCP to fail, and another that caused “Error 1309” while installing or uninstalling certain types of .msi and .msp files on a virtual drive.

In addition, security updates are included for Microsoft Edge, Internet Explorer, Microsoft Scripting Engine, Windows App Platform and Frameworks, Windows Graphics, Windows Storage and Filesystems, Windows Cryptography, the Microsoft JET Database Engine, Windows Kernel, Windows Virtualization, and Windows Server. For more information about them, see the May 2019 Security Updates Release Notes. 

There are several issues in the build, including one in which when attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications you may receive the error “Your printer has experienced an unexpected configuration problem. 0x80070007e.” There may also be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4494441.)

KB4495667 (OS Build 17763.475)

Release date: May 3, 2019

This build fixes more than two dozen minor issues in the latest version of Windows 10, including one that caused some touch screens to stop working after restarts, and another that caused Internet Explorer Automation to fail in certain instances. The build also adds several minor features, including one that allows the built-in Administrator account to run Microsoft Office setup after downloading the installer in Microsoft Edge.

There are several issues in the build, including one in which Custom URI Schemes for Application Protocol handlers may not start the corresponding application for local intranet and trusted sites on Internet Explorer. There may also be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension. And when attempting to print from Microsoft Edge or other Universal Windows Platform (UWP) applications, you may receive the error “Your printer has experienced an unexpected configuration problem. 0x80070007e.”

(Get more info about KB4495667.)

KB4493509 (OS Build 17763.437)

Release date: April 9, 2019

This build fixes a handful of minor bugs in the latest version of Windows 10, including one that may cause authentication issues for Internet Explorer 11 and other applications that use WININET.DLL, and another that may cause compound document (OLE) server applications to display embedded objects incorrectly if you use the PatBlt API to place embedded objects into the Windows Management Framework (WMF).

In addition, security updates are included for Windows Datacenter Networking, Windows Server, the Microsoft JET Database Engine, Windows Kernel, Windows Input and Composition, Microsoft Scripting Engine, Windows App Platform and Frameworks, Windows Storage and Filesystems, Microsoft Graphics Component, Windows Virtualization, Windows MSXML, Windows SQL components, and Microsoft Edge. For more information about them, see the April 2019 Security Updates Release Notes.  

There are several known issues in the build, including one in which Custom URI Schemes for Application Protocol handlers may not start the corresponding application for local intranet and trusted sites on Internet Explorer. There may also be issues using the Preboot Execution Environment (PXE) to start a device from a Windows Deployment Services (WDS) server configured to use Variable Window Extension.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4493509.)

KB4490481 (OS Build 17763.404)

Release date: April 2, 2019

This build fixes several dozen minor issues with the latest version of Windows 10, including one that prevented users from configuring their screens for high-dynamic-range (HDR) video playback, and another that failed to register USB cameras correctly for Windows Hello after their initial setup. It also fixes an issue that caused Windows to reuse an expired Dynamic Host Configuration Protocol (DHCP) lease if the lease expired while the OS was shut down, and another that prevented the authentication credentials dialog from appearing when an enterprise web server attempted to connect to the internet.

There are several issues in the build, including one in which Internet Explorer 11 and other applications that use WININET.DLL may have authentication issues, and another in which Custom URI Schemes for Application Protocol handlers may not start the corresponding application for local intranet and trusted sites on Internet Explorer.

(Get more info about KB4490481.)

KB4489899 (OS Build 17763.379)

Release date: March 12, 2019

This build fixes several minor issues with the latest version of Windows 10 and includes security patches. Among other issues, it fixes a tracking and device calibration issue in Microsoft HoloLens that some people have experienced. Although people may see an improvement 10 to 15 minutes after installing the update, Microsoft recommends resetting the holograms for best results.

In addition, security updates are included for Microsoft Edge, Internet Explorer, Microsoft Scripting Engine, Windows Shell, Windows App Platform and Frameworks, Windows Kernel-Mode Drivers, Windows Server, Windows Linux, Windows Hyper-V, Windows Datacenter Networking, Windows Storage and Filesystems, Windows Wireless Networking, the Microsoft JET Database Engine, Windows Kernel, Windows, and Windows Fundamentals. The Security Update Guide’s Release Notes has details.

There are several issues in the build, including one in which after installing the update on machines that have multiple audio devices, applications that provide advanced options for internal or external audio output devices may stop working unexpectedly.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4489899.)

KB4482887 (OS Build 17763.348)

Release date: March 1, 2019

This build fixes several dozen minor issues with the latest version of Windows 10. Among them is one that caused the Action Center to suddenly appear on the wrong side of the screen before appearing on the correct side and another that caused the screen to remain black after resuming from Sleep if the laptop lid was closed while the laptop was being disconnected from a docking station.

The build also turns on a patch called “Retpoline” for some Windows devices, which may improve protection against the Spectre variant 2 vulnerability. For more details, see “Mitigating Spectre variant 2 with Retpoline on Windows.”

There is one known issue in the build, in which Internet Explorer 11 may have authentication issues when two or more people use the same user account for multiple, concurrent login sessions on the same Windows Server machine.

(Get more info about KB4482887.)

KB4487044 (OS Build 17763.316)

Release date: February 12, 2019

This build fixes several minor issues with the latest version of Windows 10. Among them is one in which Windows Hello for Business Hybrid Key Trust deployment sign-on fails if Windows 2019 Server domain controllers (DC) are used for authentication. It also fixes a bug in Microsoft HoloLens that allows users to bypass the lock screen sign-in process in some workflows.

In addition, security updates are included for Microsoft Scripting Engine, Microsoft Edge, Windows Server, the Microsoft JET Database Engine, Internet Explorer, Windows Wireless Networking, Windows Storage and Filesystems, Windows Input and Composition, Windows Graphics, and Windows App Platform and Frameworks. The Security Update Guide’s Release Notes has details.

There is one known issue in the build, in which after installing the previous build, KB4480116, some users cannot load a webpage in Microsoft Edge using a local IP address. Browsing fails or the webpage becomes unresponsive.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4487044.)

KB4476976 (OS Build 17763.292)

Release date: January 22, 2019

This build fixes 20 minor issues with the latest version of Windows 10. Among them is one in which File Explorer stopped working when you clicked the Turn On button for the timeline feature when the “Allow upload of user activities” group policy was disabled. This build also fixed a problem that caused Remote Desktop Services to stop accepting connections after accepting several connections, and another one that caused Microsoft Edge to stop working with certain display drivers.

There are two known issues in the build. In one, applications that use a Microsoft Jet database with the Microsoft Access 97 file format may fail to open if the database has column names greater than 32 characters. The database will display the error “Unrecognized Database Format.” In the other issue, after installing the previous build (KB4480116), some users some users cannot load a webpage in Microsoft Edge using a local IP address. Browsing fails or the webpage becomes unresponsive.

(Get more info about KB4476976.)

KB4480116 (OS Build 17763.253)

Release date: January 8, 2019

This minor build has several security updates and addresses a single minor issue. It fixes the problem in which using esentutl /p to repair a corrupt Extensible Storage Engine (ESE) database results in a mostly empty database that is corrupted and can’t be mounted.

One security update addresses a vulnerability in session isolation that affects PowerShell remote endpoints. For security reasons, from this build and onward, PowerShell remote endpoints cannot be configured to work with non-administrator accounts.

In addition, security updates are included for Microsoft Edge, Internet Explorer, Windows App Platform and Frameworks, Windows MSXML, Windows Kernel, Windows Storage and Filesystems, Windows Wireless Networking, Microsoft JET Database Engine, Windows Linux, Windows Virtualization, and the Microsoft Scripting Engine. The Security Update Guide’s Release Notes has details.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4480116.)

KB4483235 (OS Build 17763.195)

Release date: December 19, 2018

This minor build has only a single change: a security update to Internet Explorer.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4483235.)

KB4471332 (OS Build 17763.194)

Release date: December 11, 2018

This minor security update fixes an issue that may prevent the use of the Seek Bar in Windows Media Player when playing specific files. The issue does not affect normal playback.  The build also has security updates for Windows Authentication, Microsoft Scripting Engine, Internet Explorer, Windows App Platform and Frameworks, Microsoft Graphics Component, Windows Storage and Filesystems, Windows Wireless Networking, Windows Kernel, Microsoft Edge, and Microsoft Scripting Engine. See the Security Update Guide for details.

There are no known issues in the update.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4471332.)

KB4469342 (OS Build 17763.168)

Release date: December 5, 2018

This non-feature update fixes 20 minor issues, including one that can cause mapped drives to fail to reconnect after starting and logging onto a Windows device, and another in which there are long delays when taking a photo with the Camera app in certain lighting conditions.

There are two known issues in this update, including one in which users may not be able to use the Seek Bar in Windows Media Player when playing specific files. This issue does not affect normal playback. Microsoft expects a fix to be available in mid-December.

(Get more info about KB4469342.)

KB4467708 (OS Build 17763.134)

Release date: November 13, 2018

This update addresses several security issues, including security updates for Microsoft Edge, Windows Scripting, Internet Explorer, Windows App Platform and Frameworks, Windows Graphics, Windows Media, Windows Kernel, Windows Server, and Windows Wireless Networking.

In addition, it provides protections against a subclass of speculative execution side-channel vulnerability known as Speculative Store Bypass (CVE-2018-3639) for AMD-based computers. These protections are not enabled by default in the update. To turn the protections on after installing the update, follow the instructions in KB4073119. For Windows Server guidance, follow the instructions in KB4072698. Additionally, IT staff should follow the mitigations that have already been released for Spectre Variant 2 (CVE-2017-5715) and Meltdown (CVE-2017-5754).

In addition to the security updates, the build fixes several issues, including one that prevented users from signing in to a Microsoft account (MSA) as a different user if signing in a second time, and another that caused the on-screen keyboard to appear when running automated tests or when you install a physical keyboard.

There are two known issues in this update, one in which some users cannot set Win32 program defaults for certain app and file type combinations using the Open with… command or Settings > Apps > Default apps, and another in which Microsoft Notepad and other Win32 programs cannot be set as default applications.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4467708.)

KB4464455 (OS Build 17763.107)

Release date: November 13, 2018

This minor, non-feature update fixes a variety of small issues, including one in which Internet Explorer performance became degraded when using roaming profiles or when the Microsoft Compatibility List wasn’t being used. Other issues fixed include one that caused a long delay in taking a photo using the Camera app in certain lighting conditions, and one that caused applications to lose IPv4 connectivity when IPv6 is unbound.

There are two known issues in this update: one in which some users cannot set Win32 program defaults for certain app and file type combinations using the Open with… command or Settings > Apps > Default apps, and another in which Microsoft Notepad and other Win32 programs cannot be set as default applications.

(Get more info about KB4464455.)

KB4464330 (OS Build 17763.55)

Release date: October 9, 2018

This very minor, non-feature update fixes an issue in which an incorrect timing calculation may prematurely delete user profiles on devices subject to the “Delete user profiles older than a specified number of day” group policy. It also has security updates for Windows Kernel, Microsoft Graphics Component, Microsoft Scripting Engine, Internet Explorer, Windows Storage and Filesystems, Windows Linux, Windows Wireless Networking, Windows MSXML, the Microsoft JET Database Engine, Windows Peripherals, Microsoft Edge, Windows Media Player, and Internet Explorer. (Go to the Security Update Guide for more details about these updates.)

There are no known issues with the update.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4464330.)

Windows 10 October 2018 Update (version 1809)

Release date: October 2, 2018; paused October 5; re-released November 13, 2018

Version 1809, called the Windows 10 October 2018 Update, is the feature update that preceded the May 2019 Update. Here’s a quick summary of what’s new for users in it. (For more details, see our full review.)

• A new, powered-up Windows Clipboard can hold multiple clips, store clips permanently, let you preview clips and choose which one you’d like to paste into a document, and share clips across Windows 10 devices.
• A new screenshot and annotation tool called Snip & Sketch lets you capture and annotate the entire screen, a rectangular portion of the screen or a freehand-drawn portion of it. After you take a screen capture, you can annotate it and then save it to a file, copy it to the Clipboard, open it in another program or share it via email, social media and other methods.
• Storage Sense, which helps save storage space, now works with OneDrive Files On-Demand to clean out files you’ve downloaded from OneDrive cloud storage to your PC but that you don’t use any longer. You can choose how long you would like the cloud files to stay on your PC unused before you want them deleted, from never to 60 days.
• The Microsoft Edge browser lets you set autoplay permissions for sound and video on websites on a site-by-site basis. It also lets you look up word definitions in its built-in eReader for books and PDFs, and mark up PDFs and books using a highlighter and by adding notes.
• The new Your Phone app links Windows 10 devices to iOS and Android phones. It allows you to start web browsing on an iOS or Android device and then continue where you left off on your PC. It also lets you view photos on your Android phone from your Windows 10 PC.
• Search Previews have been powered up slightly. You no longer need to click to display the preview panel; it opens automatically. It also now shows files found on your PC.
• Smaller changes include a new dark theme for File Explorer; the addition of the SwiftKey swipe keyboard, which lets you enter text by swiping a finger across an onscreen keyboard; updates that are less intrusive; and faster sign-ins on shared PCs.

What IT needs to know: There are few significant changes that affect IT in the Windows 10 October 2018 Update, other than New Microsoft Edge Group Policies that let admins enable and disable full-screen mode, printing, the favorites bar, and browser history saves. IT can also allow or ban Edge extensions (not that there are many available) and configure the Home button and new tab page and startup options.

Updates to the April 2018 Update (version 1803) KB4458469 (OS Build 17134.319)

Release date: September 20, 2018

This non-feature update fixes several dozen issues, including one that prevents custom keyboard layouts from working correctly, another that prevents some Bluetooth devices from pairing with Windows, and another in which a daily, repetitive task starts unexpectedly when the task is first created or starts when the task is updated.

There are no known issues with the update.

(Get more info about KB4458469.)

KB4464218 (OS Build 17134.286)

Release date: September 17, 2018

This non-feature update fixes a single issue that occurs after installing any of the updates released between July 24, 2018 and September 11, 2018. In those updates, Windows no longer recognizes the Personal Information exchange (PFX) certificate used for authenticating to a Wi-Fi or VPN connection. So Intune takes a long time to deliver user profiles because it doesn’t recognize that the required certificate is on the device. This build fixes the problem.

There are no known issues with the update.

(Get more info about KB4464218.)

KB4457128 (OS Build 17134.285)

Release date: September 11, 2018

This non-feature update includes several security updates and fixes an issue that causes the Program Compatibility Assistant (PCA) service to have excessive CPU usage. It provides protection against a Spectre Variant 2 vulnerability (CVE-2017-5715) for ARM64 devices. And it also includes security updates to Internet Explorer, Microsoft Edge, Microsoft scripting engine, Microsoft Graphics Component, Windows Media, Windows Shell, Windows Hyper-V, Windows datacenter networking, Windows virtualization and kernel, Windows Linux, Windows kernel, Microsoft JET Database Engine, Windows MSXML, and Windows Server. (See the Security Update Guide for details.)

There are no known issues with the update.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4457128.)

KB4346783 (OS Build 17134.254)

Release date: August 30, 2018

This non-feature update addresses a little more than a dozen problems, including one in which an issue in Microsoft Foundation Class applications may cause applications to flicker, and another in which Microsoft Edge or other UWP applications can’t perform client authentication when the private key is stored on a TPM 2.0 device.

There is one known issue in the update: Microsoft Edge may fail when using the New Application Guard Window, but normal Microsoft Edge instances aren’t affected.

(Get more info about KB4346783.)

KB4343909 (OS Build 17134.228)

Release date: August 14, 2018

This non-feature update addresses a handful of minor issues, including fixing a problem that caused high CPU usage and performance degradation on some systems with Family 15h and 16h AMD processors, and fixing another one that significantly reduced battery life after upgrading to Windows 10 version 1803, the Windows 10 April 2018 Update.

It also has security fixes, including several for Windows Server, and protections against a new speculative execution side-channel vulnerability known as L1 Terminal Fault (L1TF) that affects Intel Core processors and Intel Xeon processors

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4343909.)

KB4340917 (OS Build 17134.191)

Release date: July 24, 2018

This non-feature update addresses a dozen minor issues, including problems updating time zone information, an issue that prevented OpenType fonts from printing in Win32 applications and an issue with Roaming User Profiles where the AppDataLocal and AppDataLocallow folders are incorrectly synchronized at user logon and logoff, among others.

There is one known issue: After installation of any of the July 2018 .NET Framework Security Updates, a COM component will fail to load because of “access denied,” “class not registered,” or “internal failure occurred for unknown reasons” errors. For more details, see KB4345913.

(Get more info about KB4340917.)

KB4345421 (OS Build 17134.166)

Release date: July 16, 2018

This non-feature update addresses a small number of issues, including one in which the DHCP Failover server may cause enterprise clients to receive an invalid configuration when requesting a new IP address, resulting in a loss of connectivity. It also fixes another issue that may cause the restart of the SQL Server service to fail occasionally, listing the error “Tcp port is already in use.” There are no known issues with the update.

(Get more info about KB4345421.)

KB4338819 (OS Build 17134.165)

Release date: July 10, 2018

This security update addresses a small number of issues, including one that may cause the Mitigation Options Group Policy client-side extension to fail during GPO processing. It also evaluates the Windows ecosystem to help ensure application and device compatibility for all updates to Windows and enables debugging of WebView content in UWP apps using the Microsoft Edge DevTools Preview app that’s available in the Microsoft Store.

The update also includes security updates for Internet Explorer, Windows apps, Windows graphics, Windows data center networking, Windows wireless networking, Windows virtualization, Windows kernel, and Windows Server. All security updates fix vulnerabilities in the Microsoft .NET Framework.

The update has a known issue: After installing this update on a DHCP Failover Server, Enterprise clients may receive an invalid configuration when requesting a new IP address.  This may result in loss of connectivity as systems fail to renew their leases.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4338819.)

KB4284848 (OS Build 17134.137)

Release date: June 26, 2018

This non-feature update fixes a wide variety of bugs, including a performance issue on Windows Mixed Reality that occurred on some laptops with hybrid graphics adapters, such as the Surface Book 2, and another in which the Video Settings HDR streaming calibration slider stopped working due to a conflict with the panel brightness intensity settings configured by some OEMs.

The ancient, security-challenged SMBv1 protocol also has a fix for a bug in which users got the “An invalid argument was supplied” error message when accessing files or running programs from a shared folder using the protocol. The release also fixes a bug in which media content previously generated by Media Center didn’t play after the Windows 10 April 2018 Update was installed. There were more than a dozen other minor bugs squashed as well.

(Get more info about KB4284848.)

KB4284835 (OS Build 17134.112)

Release date: June 12, 2018

This update addresses a variety of issues, including several security problems. It fixes a problem that stops the GameBar from launching and also adds support for the SameSite cookie web standard to Microsoft Edge and Internet Explorer. Among other changes, it also addresses an issue in which some systems started up to a black screen. That occurred because previous updates to Windows 10 version 1803 were incompatible with specific versions of PC tune-up utilities after installation.

The update also provides protections for an additional subclass of speculative execution side channel vulnerabilities known as Speculative Store Bypass  (CVE-2018-3639). The protections aren’t enabled by default. IT administrators who want to turn them on for the Windows client should follow the instructions in KB4073119. For Windows Server guidance, follow the instructions in KB4072698. This should be done in addition to the mitigations already released for Spectre Variant 2 (CVE-2017-5715) and Meltdown (CVE-2017-5754).

The release also includes security updates to Internet Explorer, Microsoft Edge, Microsoft scripting engine, Windows Desktop Bridge, Windows apps, Windows shell, Windows kernel, Windows Server, Windows storage and filesystems, Windows wireless networking, remote code execution, and Windows virtualization and kernel.

There is a known issue in this update, in which some users running Windows 10 version 1803 may receive an error “An invalid argument was supplied” when accessing files or running programs from a shared folder using the SMBv1 protocol. To work around the problem, enable SMBv2 or SMBv3 on both the SMB server and the SMB client, as described in KB2696547.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4284835.)

KB4338548 (OS Build 17134.83)

Release date: June 5, 2018

This extremely minor update fixes a single bug in which 2017 and 2018 versions of Intuit QuickBooks Desktop couldn’t run in multi-user mode on Windows 10 version 1803 devices.

(Get more info about KB4338548.)

KB4100403 (OS Build 17134.81)

Release date: May 23, 2018

This update fixes a variety of minor bugs, including one in which Internet Explorer might cause communication between web workers to fail in certain asynchronous scenarios with multiple visits to a web page, and another that caused Windows Hello enrollment to fail on hardware with dGPUs.

There are several known issues with the update, including one in which some users running Windows 10 version 1803 may receive an error “An invalid argument was supplied” when accessing files or running programs from a shared folder using the SMBv1 protocol.

(Get more info about KB4100403.)

KB4103721 (OS Build 17134.48)

Release date: May 8, 2018

This update fixes several minor bugs, closes security holes and introduces no new features. Among other fixes, it addresses one that causes some devices to stop responding or working when using applications such as Cortana or Chrome after installing the Windows 10 April 2018 Update. And security updates are included for Windows Server, Microsoft Edge, Internet Explorer, Microsoft scripting engine, Windows app platform and frameworks, Windows kernel, Microsoft Graphics Component, Windows storage and filesystems, HTML help and Windows Hyper-V.

The update has one known issue – when some devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series hard disks attempt to upgrade to the Windows 10 April 2018 Update, they may repeatedly enter a UEFI screen after restart or stop working. Microsoft is working with Intel and hardware partners  to identify and block devices with Intel SSD 600p Series or Intel SSD Pro 6000p Series from installing the April 2018 Update. It also is working on a fix that will allow those devices to eventually install the update.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4103721.)

Windows 10 April 2018 Update (version 1803)

Release date: April 30, 2018

Version 1803, called the Windows 10 April 2018 Update, is the major update to Windows 10 that preceded the October 2018 Update. Here’s a quick summary of what’s new for users in it. (For more details, see our full review.)

• The most important new feature is Timeline, which lets you review and resume activities and open files you’ve started on your PC, or any other Windows PCs you have. It also tracks what you’ve done on iOS and Android devices if you install Microsoft’s digital assistant Cortana on them and are logged in. It shows a list of activities day by day for up to 30 days. Each activity shows up as a large tile, with the file name and document title or URL and website name across it, and the name of the application or app that created it across the top. Click any activity to reopen it. (Note that at present, Timeline only tracks activities in certain Microsoft programs such as the Edge browser and Office applications.)
• The new Diagnostic Data Viewer is supported, which Microsoft is designed to let you see the “diagnostic data collected from your Windows devices, how it is used, and to provide you with increased control over that data.” However, the information is presented in such a complex, technical way that even programmers will likely have a difficult time understanding it. The viewer isn’t built directly into the Windows 10 April 2018 Update. Instead, you have to download it from the Microsoft Store.
• The My People feature now lets you pin up to 10 contacts on the Windows taskbar. Previously, you could only pin up to three.
• Microsoft Edge gets several minor tweaks, including a revamped Hub, the ability to mute auto-playing audio in tabs, and a forms-filler for web-based forms.
• The Notebook feature of Cortana gets a new, cleaner interface for its Notebook. It now has two tabs, Organizer and Manage Skills. The Organizer makes it easier to create lists and set reminders. The Manage Skills tab lets you add “skills” to Cortana, such as controlling your home and its appliances, connecting Cortana to music services such as Spotify, tracking your fitness and more.
• You get more control over app permissions, such as whether they can access your camera, location and contacts.

What IT needs to know: IT staff should be aware of these features that are new in the Windows 10 April 2018 Update:

• Windows 10 Professional now gets the Windows Defender Application Guard, which protects Microsoft Edge. There’s also a new feature in the application guard that lets users download files inside Edge instead of directly to the operating system, as a way to increase security.
• There are new policies for Group Policy and Mobile Device Management (MDM) that can better control how Delivery Optimization is used for Windows Update and Windows Store app updates. You can also now monitor Delivery Optimization using Windows Analytics.
• Windows AutoPilot also gets a tweak that lets IT make sure policies, settings and apps are provisioned on devices before users begin using them.
• Windows gets the Linux curl and tar utilities for downloading files and extracting .tar archives built directly into Windows. Windows also now natively supports Unix sockets (AF_UNIX) with a new afunix.sys kernel driver. That will make it easier to port software to Windows from Linux as well as from other Unix-like operating systems.
• There are a host of improvements to the Windows Subsystem for Linux, which lets you run a variety of Linux distributions on Windows 10. Linux applications can run in the background, some launch settings for Linux distributions can be customized, and Linux applications have been given access to serial devices. The new Unix sockets report is available for the Windows Subsystem for Linux as well as Windows itself.
• The Windows 10 Pro for Workstations version of Windows 10 gets a new power scheme called Ultimate Performance it’s only for desktop PCs, not those that can be powered by batteries. In addition, Windows 10 Pro for Workstations no longer ships with games like Candy Crush or other similar consumer-focused apps. Instead, it features enterprise- and business-related apps.
• Administrators have been given the power to configure an enterprise’s PCs to run custom scripts during feature updates, which will make configuration and deployment easier.

For  more details, see the Microsoft blog post “Making IT simpler with a modern workplace.”

Updates to the Fall Creators Update (version 1709) KB4093105 (OS Build 16299.402)

Release date: April 23, 2018

This update fixes three dozen minor bugs and issues and introduces no new features. Among other fixes, it addresses one that removes user-pinned folders or tiles from the Start menu in some cases, and another that causes Skype and Xbox to stop working.

The update has one known issue — it reports that KB4054517 failed to install because of error 0x80070643, even though the installation was successful. If you want to verify the installation and make sure are no additional updates available, select Check for Updates. Microsoft is working on a resolution to the problem and will issue a fix in an upcoming Windows update.

(Get more info about KB4093105.)

KB4093112 (OS Build 16299.371)

Release date: April 10, 2018

This update fixes a variety of minor bugs and issues and plugs a number of security holes. Among other fixes, it addresses one that causes an access violation in Internet Explorer when it runs on the Microsoft Application Virtualization platform. It also fixes an issue that might cause the App-V service to stop working on an RDS server that hosts many users. There are also updates to Internet Explorer, Microsoft Edge, Windows kpp platform and frameworks, Microsoft scripting engine, Windows graphics, Windows Server, Windows kernel, Windows datacenter networking, Windows wireless networking, Windows virtualization and Kernel, and Windows Hyper-V.

The update has a variety of issues. In one, after it’s installed, users may experience unexpected panning or scrolling in certain apps while using the pen. In another, Windows Update History reports that KB4054517 failed to install because of error 0x80070643.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4093112.)

KB4089848 (OS Build 16299.334)

Release date: March 22, 2018

This non-security updates fixes a variety of minor bugs and issues but offers no new features. Among other issues, it fixes a problem in which Bluetooth devices failed to receive data after a restart, and problems Microsoft Edge had in rendering PDF documents with backgrounds created using various third-party publishing tools. It also fixed an issue with the press-and-hold feature when using a pen in Tablet mode, and another that caused monitors to disconnect after a computer woke from Sleep.

(Get more info about KB4089848.)

KB4088776 (OS Build 16299.309)

Release date: March 13, 2018

This update fixes a variety of bugs and closes several security holes. It fixes a problem in which pinch and zoom gestures don’t work on some hardware when using Internet Explorer, and another one in which Internet Explorer becomes unresponsive in certain scenarios when a Browser Helper Object is installed. It also fixes a bug in which media and other applications become unresponsive or fail when upgrading graphics drivers, and one in which after installing KB4090913, the Mixed Reality Portal failed to initialize.

The update also includes security updates to Internet Explorer, Microsoft Edge, Microsoft Scripting Engine, Windows Desktop Bridge, Windows Kernel, Windows Shell, Windows MSXML, Device Guard, Windows Hyper-V, Windows Installer, and the Microsoft Scripting Engine.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4088776.)

KB4090913 (OS Build 16299.251)

Release date: March 5, 2018

This update fixes a significant bug and adds no new features. The bug was one in which some USB devices and onboard devices, including built-in laptop cameras, keyboards, or mice, stopped working. It occurred when the Windows Update servicing stack incorrectly skipped installing newer versions of critical drivers in the cumulative update and uninstalled the currently active drivers.

The current update has a variety of known issues, including that some devices may fail to start after installing it and return the error message INACCESSIBLE_BOOT_DEVICE. See Microsoft’s suggested workarounds.

(Get more info about KB4090913.)

KB4074588 (OS Build 16299.248)

Release date: February 13, 2018

This February 2018 “Patch Tuesday” update fixes a wide variety of bugs, adds no new features and offers a several security updates. Among other bugs handled, it fixes an issue in Internet Explorer where pressing the delete key inserted a new line in input boxes in an application. It also updates time zone information and fixes a bug that caused delays when switching keyboard languages using Alt+Shift. There are a number of known issues with the update, including one in which Windows Update History incorrectly reports that KB4054517 failed to install. 

The patch also includes security updates to Microsoft Scripting Engine, Microsoft Edge, Internet Explorer, Microsoft Windows Search component, Windows Kernel, Windows Authentication, Device Guard, Common Log File System driver, and the Windows storage and file systems.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4074588.)

KB4058258 (OS Build 16299.214)

Release date: January 31, 2018

This minor non-feature update fixes a variety of minor bugs, including one in which colors are distorted when the system is connected to displays that support the wide color gamut, and another in which delays are caused when switching keyboard languages using Alt+Shift. The update also includes unnamed security protections for 32-bit (x86) versions of the Windows 10 Fall Creators Update. There are several known issues with the update, including that after its installation, “Windows Update History reports that KB4054517 failed to install because of error 0x80070643.”

(Get more info about KB4058258.)

KB4073291 (OS Build 16299.201)

Release date: January 18, 2018

This update is only for PCs with the 32-bit (x86) version of Windows 10 1709 that have already installed the January 3, 2018 update (KB4056892, OS Build 16299.192). Microsoft has provided no information about this update beyond a list of files that are in it (CSV download) and that it “provides additional protections for 32-Bit (x86) version of Windows 10 1709.” However, it notes that there are a number of known issues with the update, including that “Windows Update History reports that KB4054517 failed to install because of Error 0x80070643.”

(Get more info about KB4073291.)

KB4056892 (OS Build 16299.192)

Release date: January 3, 2018

This update fixes a variety of minor bugs, including one in which event logs stop receiving events when a maximum file size policy is applied to the channel. It also fixes several Microsoft Edge-related issues including one in which printing an Office Online document in Microsoft Edge fails and another in which Microsoft Edge stops responding for up to 3 seconds while displaying content from a software rendering path.

Also included are security updates for Internet Explorer, Microsoft Edge, Windows 10, .NET Framework and more. For details see the January 2018 Security Updates Release Notes.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4056892.)

KB4054517 (OS Build 16299.125)

Release date: December 12, 2017 

This update fixes a variety of minor bugs, including one in which Windows Defender Device Guard and Application Control block some applications from running, even in Audit-Only Enforcement Mode. It also fixes a variety of issues with updating time zone information.

Also included are 34 security updates to the Microsoft Scripting Engine, Microsoft Edge and Windows Server. The most notable of them are fixes to two remote code execution bugs in the Microsoft Malware Protection Engine. For details about the two remote execution bugs, see CVE-2017-11937 and CVE-2017-11940.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4054517.)

KB4051963 (OS Build 16299.98)

Release date: November 30, 2017

This minor, non-feature update includes a variety of bug fixes. It addresses several problems with Internet Explorer, including a script-related issue that caused the browser to stop working in some cases, and another in which forms submissions didn’t work properly. It also fixed performance problems when users run full-screen Microsoft DirectX 9 games and applications. And it fixes an issue in which user selections for Feedback Frequency in Settings > Privacy > Feedback & diagnostics weren’t saved.

(Get more info about KB4051963.)

KB4048955 (OS Build 16299.64)

Release date: November 14, 2017

This first “Patch Tuesday” release for the Fall Creators Update contains no new features, but has a variety of bug fixes and security patches. It fixes a problem that caused the Mixed Reality Portal to stop responding on launch and one where black screens appeared when switching between windowed and full-screen modes when playing some Microsoft DirectX games. It also fixes an issue in which application tiles were missing from the Start menu. A variety of other problems have been solved as well.

Fifty-three security vulnerabilities have also been also fixed, with 20 of them rated as critical. Security holes have been patched throughout Windows, including in Internet Explorer, Microsoft Edge, Windows, Microsoft Office, ASP.NET Core, and Chakra Core.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4048955.)

KB4043961 (OS Build 16299.19)

Release date: October 17, 2017

This very minor, non-feature update addresses only a few small issues, including a bug in which, after apps are removed, they’re reinstalled on every restart, logoff and login. There are also security updates to Windows kernel-mode drivers, Microsoft Graphics Component, Internet Explorer, Windows kernel, Microsoft Windows Search Component, Windows TPM, Windows NTLM, Device Guard, Microsoft Scripting Engine, Windows Wireless Networking, Microsoft Windows DNS, Windows Server, Microsoft JET Database Engine, and the Windows SMB Server.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4043961.)

Windows 10 Fall Creators Update (version 1709)

Release date: October 17, 2017

Version 1709, called the Windows 10 Fall Creators Update, is the major update to Windows 10 that preceded the April 2018 Update. Here’s a quick summary of what’s new for users in it. (For more details, see our full review.)

• OneDrive gets a new feature called Files On-Demand that gives you access to all of your OneDrive files on every device, without having to download them first. You’ll be able to see all the files you have in OneDrive, even if they’re only in the cloud and not on your PC. Icons tell you which are local and which are in the cloud. Just open the file, and if it’s not on your PC, it gets downloaded.
• The new My People feature lets you pin three contacts to the Windows taskbar and then communicate with them instantly without having to open a separate app such as Skype or Mail. You can also click to see a list of all communications between them and you at a glance.
• You can now send web links from your iOS or Android device to your PC and have them open in Microsoft Edge.
• Cortana gets several new features, including displaying results in a scrollable flyout panel, so you don’t have to launch a web browser.
• Microsoft Edge gets some minor improvements, including better Favorites handling and the ability to mark up PDFs and e-books.
• Security has been beefed up, including the addition of Windows Defender Exploit Guard, which includes intrusion rules and policies to protect against a variety of threats, notably zero-day exploits. A new anti-ransomware feature called Controlled Folder Access has also been added; it lets only approved apps have access to Windows system files and folders.
• New privacy features include the ability to review the kinds of devices and services apps from the Microsoft Store want access to before you download them.
• The update incorporates Microsoft’s new design system and guidelines, called Fluent Design. Overall, transitions are smoother, and there are subtle changes to the transparency effect.

What IT needs to know: IT staff should be aware of these features that are new in the Windows 10 Fall Creators Update:

• The notoriously insecure SMBv1 networking protocol, exploited in recent ransomware attacks including WannaCry and Petya, won’t be included on clean installs of the Windows 10 Fall Creators Update, but SMBv1 components will remain if you do in-place upgrades on PCs that already have the component installed.
• Windows Defender Advanced Threat Protection (ATP), a suite of tools introduced in Windows 10 that helps enterprise customers protect their users and networks against threats and respond to attacks, is being beefed up. Among other things, it will run on the Windows Server OS.
• ATP is also part of Windows Defender Application Guard for Microsoft Edge, available only for Windows 10 Enterprise Edition. It protects against malware attacks by confining visits to unknown or untrusted websites to a virtual machine, so that attacks can’t spread to a PC or the network.
• Windows AutoPilot, which improves self-service deployments of Windows 10 PCs, gets a variety of tweaks, including better mobile device management (MDM) services.
• Windows Analytics’ new Device Health tool gathers information on how PCs perform in an enterprise, and based on that, identifies potential issues and outlines steps to resolve them.
• Enterprises get more control over what kind of information Windows Analytics gathers for the IT staff. In order to improve users’ privacy, IT staff can limit the information collected by Windows Analytics to only diagnostic data.

For more details about new features for IT, see “What’s new in Windows 10, version 1709 IT Pro content,”  “Announcing end-to-end security features in Windows 10” and “Delivering the Modern IT promise with Windows 10” from Microsoft.

Updates to the Creators Update (version 1703) KB4041676 (OS Build 15063.674)

Release date: October 10, 2017

This non-feature update addresses a wide variety of issues, including ones related to security. It fixes a bug that won’t allow some games from downloading from the MIcrosoft Store. The build also fixes an issue in which some Universal Windows Platform (UWP) apps and Centennial apps (.NET and Win32-based Windows applications that have been packaged to be published to the Microsoft Store) have a gray icon and display the error message “This app can’t open” on launch.

In addition, security updates are included for many parts of Windows, including Microsoft Windows Search Component, Windows kernel-mode drivers, Microsoft Graphics Component, Internet Explorer, Windows kernel, Microsoft Edge, Windows Authentication, Windows TPM, Device Guard, Windows Wireless Networking, Windows Storage and Filesystems, Microsoft Windows DNS, Microsoft Scripting Engine, Windows Server, Windows Subsystem for Linux, Microsoft JET Database Engine, and the Windows SMB Server.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4041767.)

KB4040724 (OS Build 15063.632)

Release date: September 25, 2017

This non-feature update addresses two very minor issues: Cellular connectivity and reliability have been improved, and performance problems with Microsoft Edge that were introduced in KB40387888 have been resolved.

(Get more info about KB4040724.)

KB4038788 (OS Build 15063.608)

Release date: Sept. 12, 2017

This non-feature update addresses a wide variety of miscellaneous minor issues, including one where some machines fail to load wireless WAN devices when they resume from Sleep, and another where spoolsv.exe stops working. Also addressed is a problem in which the option to join Azure AAD is sometimes unavailable during the out-of-box experience, and another in which clicking the buttons on Windows Action Center notifications results in no action being taken.

What IT needs to know

This release includes security updates to Microsoft Graphics Component, Windows kernel-mode drivers, Windows shell, Microsoft Uniscribe, Microsoft Edge, Device Guard, Windows TPM, Internet Explorer, Microsoft Scripting Engine, Windows Hyper-V, Windows kernel and Windows Virtualization. Because it’s a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4038788.)

KB4034674 (OS Build 15063.540)

Release date: Aug. 8, 2017

This non-feature update addresses a variety of minor issues, primarily aimed at IT. Two fixes are for mobile devices: One in which the policies provisioned using Mobile Device Management (MDM) don’t take precedence over policies set by provisioning packages, but should, and another in which an access violation in the Mobile Device Manager Enterprise feature causes stop errors. Also addressed is an issue in which the Site to Zone Assignment List group policy (GPO) was not set on machines when it was enabled.

There are also security updates for many Windows features and services, including Microsoft Edge, Microsoft Windows Search Component, Microsoft Scripting Engine, Microsoft Windows PDF Library, Windows Hyper-V, Windows Server, Windows kernel-mode drivers, Windows Subsystem for Linux, Windows shell, Common Log File System Driver, Internet Explorer, and the Microsoft JET Database Engine.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update.

(Get more info about KB4034674.)

KB4032188 (OS Build 15063.502)

Release date: July 31, 2017

This non-feature update addresses a variety of minor issues and bugs, including one in which Win32 applications have problems working with various Bluetooth LE devices including head tracking devices, a reliability issue with launching the Settings app while an application is using the camera, and a bug in which video playback artifacts appear during transitions from portrait to landscape on mobile devices.

What IT needs to know: Several minor issues addressed in this update affect IT, including the Mobile Device Manager Enterprise feature not allowing headsets to work correctly, and a bug that can cause a service using a Managed Service Account (MSA) to fail to connect to a domain after an automatic password update.

(Get more info about KB4032188.)

KB4025342 (OS Build 15063.483)

Release date: July 11, 2017

This security update (a Patch Tuesday release) fixes 54 vulnerabilities in Windows 10, Microsoft Edge, Internet Explorer, Microsoft Office and Microsoft Exchange. Nineteen of the vulnerabilities were rated as critical, 32 as important and three as moderate.

The critical bugs include six remote code execution ones, including one for Microsoft’s HoloLens mixed reality head-mounted display that is currently available only to developers. It allowed the device to be hacked “by merely receiving WiFi packets, apparently without any form of authentication at all,” in Microsoft’s words.

Microsoft Edge received patches for thirteen critical scripting engine memory corruption vulnerabilities, including one in which an attacker could gain the same user rights as the current user.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update. In addition to the patches for Windows 10 Creators Update are security patches for Windows Server 2016 / Windows 10 Anniversary Update.

(Get more info about KB4025342.)

KB4022716 (OS Build 15063.447)

Release date: June 27, 2017

This non-security update kills more than three dozen minor bugs. Among them are one that causes the Camera app to use a lot of memory on mobile platforms, which reduces battery life. The update also improves Bluetooth connectivity with wearable devices.

What IT needs to know: Some of the bugs affect networks, including one in which network printers may fail when using the printer vendor’s setup software on machines with less than 4GB of RAM. Installing the printers using the Settings app or from Devices and Printers in Control Panel will ensure they’re installed properly. In addition, the update fixes an issue which prevented users from connecting to the Terminal Services Gateway (TSG) running on Windows Server 2008 SP2 after it has been upgraded to the Creators Update, with the result that users were not able to access Remote Desktop Services or remote apps.

(Get more info about KB4022716.)

KB4022725 (OS Builds 15063.413 and 15063.414)

Release date: June 13, 2017

This security update closes dozens of security holes, including two remote code execution vulnerabilities (CVE-2017-8464, which is similar to Stuxnet, and CVE-2017-8543, which is a wormlike attack).

It also fixes a variety of bugs, including one in which a user may have to press the space bar to dismiss the lock screen to log in, even after the log on is authenticated using a companion device.

What IT needs to know: Because this is a security update, it should be applied immediately, especially because several of the security holes are being actively used by attackers. (Get more info about KB4022725.)

KB4020102 (OS Build 15063.332)

Release date: May 25, 2017

This non-security update fixes a wide variety of bugs but offers no new features. Among other issues, it fixes a problem when network printers may fail to install using the printer vendor’s setup software on PCs with less than 4GB of RAM. It also fixes several problems with Internet Explorer, including one where non-administrator users can’t install ActiveX controls. (Get more info about KB4020102.)

KB4016871 (OS Builds 15063.296 and 15063.297)

Release date: May 9, 2017

This is a security update that also includes minor bug fixes, but no new features. The security updates are for Microsoft Edge, Internet Explorer, Microsoft Graphics Component, Windows SMB Server, Windows COM, Microsoft Scripting Engine, the Windows kernel, Windows Server, and the .NET Framework. Among the bugs fixed are one in which autochk.exe can randomly skip drive checks and not fix data corruptions, which could lead to data loss.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update. (Get more info about KB4016871.)

KB4016240 (OS Build 15063.250)

Release date: April 25, 2017

This non-security update squashes a wide variety of bugs but includes no new features. It fixes a bug that caused intermittent logout from web applications and another that made systems unresponsive in certain situations after running Direct3D apps in full-screen exclusive mode. Previous to this patch, Windows Forms configuration issues caused antivirus applications to stop working at startup; they now work.

What IT needs to know: Two of the bugs fixed with this release are one in which some VMs experienced network connectivity loss while provisioning IP addresses and another that prevented Group Policy settings from disabling the lock screen. (Get more info about  KB4016240.)

KB4015583 (OS Build 15063.138)

Release date: April 11, 2017

This security update includes only a few minor bug fixes and no new features. It updates security for Scripting Engine, libjpeg image-processing library, Hyper-V, Windows kernel-mode drivers, Adobe Type Manager Font Driver, Internet Explorer, Graphics Component, Active Directory Federation Services, .NET Framework, Lightweight Directory Access Protocol, Microsoft Edge and Windows OLE. In addition, it fixes a problem with updating time zone information.

What IT needs to know: Because this is a security update, it should be applied relatively soon. Over the next few weeks, check for reports about problematic issues, and if all seems well, apply the update. (Get more info about KB4015583.)

KB4016251 (OS Build 15063.13)

Release date: April 5, 2017

This non-security update fixes a few very minor bugs and has no new features. It repairs a problem that caused the Surface USB: Bluetooth radio to sometimes fail during hibernate/resume, and fixes an issue in which a virus protection product driver installation would trigger a system crash on Windows build 15060 configured with DeviceGuard. (Get more info about KB4016251.)

Windows 10 Creators Update (version 1703)

Release date: April 5, 2017

Version 1703, dubbed the Creators Update, is the major update to Windows 10 that preceded the Fall Creators Update. Here’s a quick summary of what’s new for users in the Creators Update. (For more details, see our full review.)

• It helps you better organize the Start menu by letting you put multiple tiles for apps into a single folder — for example, you can group all social media apps into one folder.
• Users are given a bit more control over the update process: They can delay an update for three days and keep delaying it in three-day increments, or choose specific times for updates to install.
• The Edge browser has gotten some improvements, including having Flash disabled by default for security reasons and supporting the ePub and PDF formats for reading books and other content.
• Microsoft added some 3D and virtual reality features, including running HoloLens virtual reality and mixed reality apps for the first time, and introducing a Paint 3D app for creating 3D objects.
• System settings that previously were in multiple locations have been consolidated into the Settings app.
• There’s a new all-in-one security dashboard called Windows Defender Security Center that consolidates many security and computer health settings and information.
• New gaming features include streaming gaming sessions over the internet; a Game Mode to improve gaming performance; and a Game bar to let you record your gameplay, take screenshots and perform games-related tasks.
• The Cortana personal assistant gets a few modest additions, including scheduling monthly reminders and helping you set up devices.

What IT needs to know: IT staff should be aware of these features that are new in the Windows 10 Creators Update:

• Security has been improved in a number of ways, including adding new features and insights into Windows Defender Advanced Threat Protection (ATP) to better investigate and respond to network threats. Among the new features are sensors in memory, better intelligence and improved remediation capabilities.
• Several new configuration service providers (CSPs) available in the Creators Update let administrators manage Windows 10 devices through Mobile Device Management (MDM) or provisioning packages. The DynamicManagement CSP, for instance, can enable or disable certain device features depending on location, network presence or time.
• New mobile application management capabilities can protect data on personal mobile devices without requiring each device to be part of the corporate MDM.
• The Windows Configuration Designer (previously called Windows Imaging and Configuration Designer) includes new wizards to make it easier to create provisioning packages, including for desktop devices, Windows mobile devices, Surface Hub devices, HoloLens devices and kiosk devices.
• Enterprise security administrators get a more comprehensive documentation library for Windows Defender Antivirus.
• If an enterprise-wide update policy hasn’t been configured, users with Windows Pro, Windows Enterprise or Windows Education editions have much more control over how Windows updates. With the Creators Update, users can now automatically delay cumulative monthly updates for up to 30 days, and can delay feature updates by up to 365 days.

For more details about new features for IT, see the Microsoft blog posts “Windows 10 Creators Update advances security and best-in-class modern IT tools” and “What’s new in Windows 10, version 1703 IT pro content.”

If IT leaders were in a statistical analysis class, many would be in a lot of trouble. If students were given a very low reliability element and told to pair it with another low reliability element, a good student would know that the error rate — the risk of bad data results — would get higher. Quite likely much higher.

And yet, some tech leaders seem fine with the idea of combatting generative AI’s bad data — a.k.a. hallucinations — by marrying different genAI programs. Even worse, they are now embracing the idea of using genAI to monitor/manage other genAI as a way to negate hallucinations. Math doesn’t work that way.

Consider: OpenAI recently launched a genAI program to try and identify errors made by other genAI programs. “We’ve trained a model, based on GPT-4, called CriticGPT to catch errors in ChatGPT’s code output. We found that when people get help from CriticGPT to review ChatGPT code, they outperform those without help 60% of the time,” the company wrote in a post announcing the new app.

OpenAI predicts that hallucinations are likely to become harder for humans to find. The company talks about the limits of its Reinforcement Learning from Human Feedback (RLHF) approach, in which human AI trainers evaluate ChatGPT responses. 

“As we make advances in reasoning and model behavior, ChatGPT becomes more accurate and its mistakes become more subtle. This can make it hard for AI trainers to spot inaccuracies when they do occur, making the comparison task that powers RLHF much harder,” OpenAI wrote. “This is a fundamental limitation of RLHF, and it may make it increasingly difficult to align models as they gradually become more knowledgeable than any person that could provide feedback.”

This is consistent with many other reports on genAI efforts, which suggest that, despite what experienced IT folk have come to expect from software (namely, that software gets generally better as it goes through updates), hallucinations are likely to get worse.

“Worse” in this context is a complex word. The hallucinations may not necessarily become more frequent and/or the lies genAI chatbots tell may not become more outlandish. But “worse” in that they will become more nuanced, making it more likely that humans won’t catch them. That is a legitimate problem.

That said, it’s not at all certain that throwing more genAI at this problem will help as much as it will create more problems.

OpenAI’s argument is not that the software will work on its own, but that this new genAI software will train humans to be better at spotting hallucinations created by a different genAI program. 

“CriticGPT’s suggestions are not always correct, but we find that they can help trainers to catch many more problems with model-written answers than they would without AI help,” the company wrote. “Additionally, when people use CriticGPT, the AI augments their skills, resulting in more comprehensive critiques than when people work alone, and fewer hallucinated bugs than when the model works alone.”

And therein lies the logic problem here. One of the criticisms of generative AI is that it is terrific at mimicking humans but fails to actually understand humans. I’m reminded of a column I wrote more than a decade ago, about engineers creating a product that tests for true love. (It was an actual product: a Bluetooth bra that would unhook only when it detected true love. Really. To be clear, I am not officially suggesting that engineers are as bad at understand human emotions as genAI. Not disputing it, but also not officially saying it.) 

Getting back to genAI logic, the flawed assumption that OpenAI is making is that humans will continue checking their systems for lies. Humans are lazy, and human IT employees are overworked and under-resourced. The far more likely outcome is that humans will trust the AI-watching-AI more and more. That is where the real danger exists.

Another example of this “trust AI to find errors in other AI” comes from Morgan Stanley. In a CIO.com piece looking at Morgan Stanley’s recent genAI rollout, the CEO of another financial company spoke of using multiple genAI models to check on each other. 

Morgan Stanley wants to use genAI to create transcripts and summaries of its client meetings. What Aaron Cirksena, founder and CEO of MDRN Capital, suggested was that Morgan could also run transcripts and summaries from the genAI capabilities within Zoom, Google, Microsoft, or Apple — and then use yet another genAI program to compare the results and flag any informational conflicts. “How likely is it that both AI systems will get the same thing wrong?” Cirksena asked. 

It is a legitimate question. But so is the opposite question: How likely is it that one or more of these genAI programs will introduce more hallucinations into the process? What if the checker program hallucinates that there are no conflicts when there are? 

An even worse problem is if the checker app labels things as disconnects that are actually fine. Why is that worse? This brings us back to the human nature issue. The more hassles that the checker program delivers to humans, the less inclined they will be to use it or believe it. 

Consider mobile voice recognition today. Its accuracy is strong enough (often topping 99% and certainly topping 98%) that people are inclined to dictate a message and then send it. This has caused confusion and embarrassment. 

I recently crafted a reply where I told a colleague, “Fine. You can do that.” But the iPhone’s voice recognition heard the words “fine” and “you” next to each other and decided that the most likely F-word was a very different one. It was fine on the screen, so I hit Send and then it changed it to the “other” word and did indeed send. Apple, can you please block your system from changing a word after the message is proofread?

When voice recognition accuracy percentages were in the low 90s, mistakes were so common that people carefully checked. I fear the same disaster is going to hit with AI checking AI. Wonder what disasters that will deliver?

Russia’s state communications watchdog, Roskomnadzor, has forced Apple to stop offering Virtual Private Network (VPN) apps via the App Store in Russia as that nation continues to censor internal dissent.

The regulator has already blocked access to dozens of VPNs in Russia, and Apple has now removed apps for 25 VPN services, including Proton VPN, Red Shield VPN, and Le VPN.

Millions in Russia use a VPN

Millions of people in or near conflict zones rely on VPNs to gain access to information that is not published via official channels. The number of Russians using such services spiked since the invasion of Ukraine, and adoption has not slowed. One VPN provider reports that Web traffic from nations with high degrees of censorship (including Russia) climbed an astounding 212% in 2023.

Russia doesn’t like its people avoiding censorship, which is why it forced Apple to remove the apps from its store. Some industry observers, including security consultant and Objective-See founder Patrick Wardle, have argued that if app sideloading were supported on iPhones, users might have options to download these apps elsewhere.

Apple isn’t the only big US tech firm to have acted against VPN apps in Russia. In 2022, Surfshark revealed that Google was forced to delist over 36,000 URL’s that linked to VPN services from Russia. 

A state of digital isolation

“While users on other operating systems can request mirror download links from VPN providers, it’s much trickier for iOS users who don’t want to jailbreak their devices to download the VPN apps that have been removed from the official store,” said Simon Migliano, head of research at Top10VPN.com. “It’s very disappointing to see Apple complying with the Russian authorities’ increasingly draconian crackdown on VPNs that pushes the country ever closer to digital isolation, cut off from the global internet.”

Apple is also just one component of a larger attack on VPN use in Russia. The UK Ministry of Defence (MoD) points out that the ban is “almost certainly intended to restrict the ability of Russian citizens to access independent Russian, and international media, as well as to simplify the ability of the security services to monitor Russian citizens.” 

The MoD also notes that simultaneously with the crackdown on VPN apps distributed in Russia, state authorities demanded telecom providers there end support for Voice over Internet Protocol (VoIP) telephony services

It’s a pattern of repression, control, and erosion of communication that was ongoing in Russia even before the invasion of Ukraine. “While there are a shrinking number of VPNs still available in the Russian version of the App Store, fewer and fewer high-quality services remain, which means they are less likely to work as they lack the sophisticated traffic obfuscation offered by bigger brands,” said Migliano.

Apple says nothing

Apple has made no public comment on the removal so far. If it did, I imagine it would argue that failure to comply with the request could also threaten the interests of existing iPhone users in Russia, as it is possible Apple would be forced to cease processing software updates and other forms of tech support to customers there. This would make their devices vulnerable to attack by state-sponsored hackers. 

It is also worth noting that any current or former Apple employees in Russia might have been exposed to reprisals by Russian authorities had the company refused to comply.

How to (still) access VPNs in Russia

There are some ways people in Russia (or elsewhere) can still use VPNs on iPhones without an app, principally by using an additional device as hotspot and a non-Russian VPN server. This requires changing your country in your AppleID settings, so you can access another nation’s App Store. You might also need a non-Russian payment method. 

“This should allow the installation of VPN apps that have been removed from the Russian app store. My advice would be to install several and cycle through them whenever they get blocked,” said Migliano.

“If you don’t already have a working VPN, it’s also possible to set up Tor on a non-iOS device that can act as a hotspot for connected mobile devices to access the App Store from international IP addresses. Currently, the best options for Russia are Astrill, PrivateVPN, and Windscribe, as they have the best connection success rate, despite the crackdown,” he added.

Please follow me on Mastodon, or join me in the AppleHolic’s bar & grill and Apple Discussions groups on MeWe.

More by Jonny Evans:

• Microsoft employees must use Apple iPhones in China
• Apple’s Phil Schiller may join OpenAI’s board
• With iOS 18, Apple deepens its connection to India
• MacStadium brings Orka Desktop for Devops

Facebook-parent Meta has been working on developing a new small language model (SLM) compatible with mobile devices with the aim of running on-device applications while mitigating energy consumption during model inferencing tasks, a paper published by company researchers showed.  

To set the context, large language models (LLMs) have a lot more parameters. For instance, Mistral-22B has 22 billion parameters while GPT-4 has 1.76 trillion parameters. In contrast, smaller language models have relatively fewer parameters, such as Microsoft’s Phi-3 family of SLMs, which have different versions starting from 3.8 billion parameters.  

A parameter helps an LLM decide between different answers it can provide to queries — the more the number of parameters, the more the need for a larger computing infrastructure.

However, Meta researchers believe that effective SLMs with less than a billion parameters can be developed and it would unlock the adoption of generative AI across use cases involving mobile devices, which have relatively less compute infrastructure than a server or a rack.

The researchers, according to the paper, ran experiments with models, architected differently, having 125 million and 350 million parameters, and found that smaller models prioritizing depth over width enhance model performance.

“Contrary to prevailing belief emphasizing the pivotal role of data and parameter quantity in determining model quality, our investigation underscores the significance of model architecture for sub-billion scale LLMs,” the researchers wrote.

“Leveraging deep and thin architectures, coupled with embedding sharing and grouped-query attention mechanisms, we establish a strong baseline network denoted as MobileLLM, which attains a remarkable 2.7%/4.3% accuracy boost over preceding 125M/350M state-of-the-art models,” they added.

The 125 and 350 million models, dubbed MobileLLM, according to the researchers, were as effective as large language models, such as Llama 2, in handling chat and several API calling tasks, highlighting the capability of small models for common on-device use cases. While MobileLLM is not available across any of Meta’s products for public use, the researchers have made the code and data for the experiment available along with the paper.

More Meta news:

• Meta’s privacy policy lets it use your posts to train its AI
• Meta signals the end of the road for Workplace
• Meta opens its mixed-reality Horizon OS to other headset makers

The AI hype keeps on coming. 

The latest news is the arrival of an entirely new line of Windows computers, Copilot+ PCs, which are specifically designed with artificial intelligence (AI) in mind. Microsoft claims they’ll dramatically speed up AI, offer new features unavailable to other PCs, and deliver improved battery life. The new machines point the way to the future of Windows and of AI, if the company is to be believed.

Laptops from Acer, ASUS, Dell, HP, Lenovo, Samsung, and Microsoft were released several weeks ago, long enough to find out how they perform in real life. So how do they stack up? Are they everything Microsoft claimed they would be, or just one more overhyped new technology?

To find out, let’s start by looking at Microsoft’s promises about what the Copilot+ PCs will do. In a blog post announcing them, the company crows:

“Copilot+ PCs are the fastest, most intelligent Windows PCs ever built. With powerful new silicon capable of an incredible 40+ TOPS (trillion operations per second), all–day battery life and access to the most advanced AI models, Copilot+ PCs will enable you to do things you can’t on any other PC. Easily find and remember what you have seen in your PC with Recall, generate and refine AI images in near real-time directly on the device using Cocreator, and bridge language barriers with Live Captions, translating audio from 40+ languages into English. “

The laptops are based on Qualcomm Arm-based processors, which include a neural processing unit (NPU) to handle AI-related tasks. Normally, AI processing occurs in the cloud rather than on a local PC, potentially slowing things down AI. On Copilot+ PCs, Microsoft claims, much of that processing will stay local on the machine.

Recalling Recall

Microsoft went into hype overdrive when touting the new machines’ Recall feature. There’s good reason for that. Anyone who has spent too much time trying to remember and open a specific email, website or file they worked on months ago would want it — and that pretty much means all of us. It’s clearly the killer app that could sell countless Copilot+ PCs.

But Recall has an Achilles heel. As I wrote earlier, it could be the ultimate security and privacy nightmare. It works by constantly taking screenshots of everything you do, storing them on your PC, creating a searchable database of them, and then using AI tools on them so you can find what you want quickly.

Initially, Microsoft claimed that because all that work is done locally rather than in the cloud, it wouldn’t lead to privacy or security issues. But many security researchers and analysts disagree. 

Jeff Pollard, vice president and principal analyst at Forrester, told Computerworld “I think a built-in keylogger and screen-shotter that perfectly captures everything you do on the machine within a certain time frame is a tremendous privacy nightmare for users.”

If a hacker gains access to your PC, researchers found, he or she can read the database, which isn’t even encrypted. At first, Microsoft tried to convince everyone that the privacy issues were much ado about nothing. But then it backed off. The company announced in a blog post that the feature won’t be available on Copilot+ PCs when they launch. Microsoft says it will make Recall available some day — though it won’t say when.

That means the biggest reason for buying a Copilot+ at the moment remains elusive. 

Other Copilot+ PC woes

These machines have other issues, too. One of the most head-scratching ones is that the Copilot app on Copilot+ PCs appears to be less powerful than the app on traditional PCs. On Copilot+ PCs, Copilot runs as a traditional Windows app rather than as a sidebar pane, as it now normally does on traditional PCs. So, you can resize it, move it around the screen, and do anything with it that you can do with any window.

That’s not the problem. The problem is that Microsoft also took away some Copilot features. When run as a sidebar pane, Copilot can perform some basic Windows tasks for you, such as turning dark mode on or off. The app on Copilot+ PCs can’t do that. (By the way, Copilot as a Windows app is now also available for non-Copilot+ PCs, and it has the same problem as the Windows app on Copilot+ PCs.)

Another oddity: Although the new Copilot+ PCs have a dedicated Copilot key, the PCs won’t allow you to launch Copilot with the keyboard shortcut Windows key-C as you can on other PCs. Go figure.

And there’s more, according to Computerworld and PC World contributor Chris Hoffman. On the new machines, he says, “Copilot doesn’t run offline or use the new integrated neural processing unit (NPU) hardware to do anything at all.”

Running AI offline was one of the big promises of the new line. Perhaps someday that will happen, but as Hoffman notes, that day isn’t yet upon us.

Emulation: Thumbs up or thumbs down?

Because Copilot+ PCs run Windows on an Arm chip, they have to run Windows apps via emulation. Theoretically, that could be problematic or slow apps down. Microsoft contends that the chips are so fast that the apps run fine. 

Not everyone agrees. Many reviewers generally report no serious problems, but Android Authority warns: “emulation is hit-and-miss.”

PC World’s Mark Hachman found that most apps work fine, with one big caveat: “There’s a good chance your favorite games won’t even run” on a Copilot+ PC.

The upshot

So, should you buy one of these machines? I won’t hem and haw. The answer is no. Their two most important AI-related features — Recall and local AI processing — aren’t yet available. And running games on one, is that’s a priority, is iffy at best.

There are plenty of very good thin, powerful Windows laptops out there. If you need a new PC, buy one of those, not a Copilot+ PC. Even if you’re looking for true AI power, you’d do better to wait.

Excel’s Ribbon is great for finding everything you might ever want to do in a spreadsheet, particularly things you don’t do frequently, like managing and querying data connections or automatically grabbing geographic statistics from the internet and inserting them into cells.

But if you’re looking to do things fast, you’ll find keyboard shortcuts far more useful. Why bother to lift your hands from the keyboard if you want to open or close a file, apply formatting to cells, navigate through workbooks, undo and redo actions, calculate all worksheets in all open workbooks, and more? With keyboard shortcuts you won’t have to.

There are keyboard shortcuts to accomplish a vast array of tasks in the Excel desktop client, in both the Windows and Mac versions. (Fewer shortcuts are available for the Mac, but you can create your own custom keyboard shortcuts if you like.)

We’ve listed the shortcuts we’ve found the most useful below. Most work whether you’re using a subscription (Microsoft 365/Office 365) or non-subscription version of Excel. For even more shortcuts, see Microsoft’s Office site.

Useful Excel keyboard shortcuts

Note: On Macs, the ⌘ key is the same as the Command or Cmd key. Also note that with many Mac keyboards, you must press the Fn key in addition to a function key.

General shortcuts ActionWindows key combinationMac key combinationCreate a new workbookCtrl-N⌘-NOpen a workbookCtrl-O⌘-OSave a workbookCtrl-S⌘-SClose a workbookCtrl-W⌘-WPrint a workbookCtrl-P⌘-PInsert a new worksheet (tab)Alt-Shift-F1Shift-Fn-F11Display the Find dialog boxCtrl-FControl-FDisplay the Go To dialog boxF5Fn-F5Undo the last actionCtrl-Z⌘-Z or Control-ZRedo the last actionCtrl-Y⌘-Y or Control-YInsert or edit a cell commentShift-F2⌘-Shift-Fn-F2Select all cells that contain commentsCtrl-Shift-O Spell-check the active worksheet or selected rangeF7Fn-F7 Worksheet navigation ActionWindows key combinationMac key combinationMove one screen up / downPgUp / PgDnPage Up / Page Down or
Fn-up arrow / Fn-down arrowMove one screen to the left / rightAlt-PgUp / Alt-PgDnOption-Page Up /
Option-Page Down or
Fn-Option-up arrow /
Fn-Option-down arrowMove one worksheet tab to the left / rightCtrl-PgUp / Ctrl-PgDnControl-Page Down /
Control-Page Up or
Option-right arrow
/ Option-Left arrowMove one cell up / downup arrow / down arrowup arrow / down arrowMove to the next cell to the rightTabright arrowMove to the cell to the leftShift-Tableft arrowMove to the beginning of a rowHomeHome or Fn-left arrowMove to the beginning of a worksheetCtrl-HomeControl-Home or
Control-Fn-Left arrowMove to the last cell that has content in itCtrl-EndControl-End or
Control-Fn-right arrowMove to the word to the left while in a cellCtrl-left arrow⌘-left arrowMove to the word to the right while in a cellCtrl-right arrow⌘-right arrowDisplay the Go To dialog boxCtrl-G or F5Ctrl-G or Fn-F5Switch between the worksheet, the Ribbon,
the task pane, and Zoom controlsF6Fn-F6If more than one worksheet is open,
switch to the next oneCtrl-F6⌘-~ Working with data ActionWindows key combinationMac key combinationSelect a rowShift-SpacebarShift-SpacebarSelect a columnCtrl-SpacebarControl-SpacebarSelect an entire worksheetCtrl-A or
Ctrl-Shift-Spacebar⌘-AExtend selection by a single cellShift-arrow keyShift-arrow keyExtend selection down / up one screenShift-PgDn / Shift-PgUpShift-PgDn /
Shift-PgUp or
Shift-Fn-down arrow /
Shift-Fn-up arrowExtend selection to the beginning of a rowShift-HomeShift-Home or
Shift-Fn-left arrowExtend selection to the beginning of the
worksheetCtrl-Shift-HomeControl-Shift-Home or
Control-Shift-Fn-left arrowHide selected rowsCtrl-9⌘-9 or Control-9Unhide hidden rows in a selectionCtrl-Shift-(⌘-Shift-( or Control-Shift-(Hide selected columnsCtrl-0⌘-0 or Control-0Unhide hidden columns in a selectionCtrl-Shift-)⌘-Shift-) or Control-Shift-)Copy cell’s contents to the clipboardCtrl-C⌘-C or Control-CCopy and delete cell’s contentsCtrl-X⌘-X or Control-XPaste from the clipboard into a cellCtrl-V⌘-V or Control-VDisplay the Paste Special dialog boxCtrl-Alt-V⌘-Option-V or
Control-Option-VFinish entering data in a cell and
move to the next cell down / upEnter / Shift-EnterEnter / Shift-EnterCancel your entry in a cellEscEscUse Flash Fill to fill the current column based on adjacent columnsCtrl-EControl-EInsert the current dateCtrl-;Control-;Insert the current timeCtrl-Shift-;⌘-;Display the Create Table dialog boxCtrl-T or Ctrl-LControl-TWhen in the formula bar, move
the cursor to the end of the textCtrl-End⌘-End or
⌘-Fn-right arrowWhen in the formula bar, select all
text from the cursor to the endCtrl-Shift-End⌘-Shift-End or
⌘-Shift-Fn-right arrowDisplay Quick Analysis options
for selected cells that contain dataCtrl-Q Create, run, edit, or delete a macroAlt-F8Option-Fn-F8 Formatting cells and data ActionWindows key combinationMac key combinationDisplay the Format Cells dialog boxCtrl-1⌘-1 or Control-1Display the Style dialog box (Windows) /
Modify Cell Style dialog box (Mac)Alt-‘Option-‘Apply a border to a cell or selectionCtrl-Shift-&⌘-Option-0Remove a border from a cell or selectionCtrl-Shift-_ (underscore)⌘-Option– (hyphen)Apply the Currency format with
two decimal placesCtrl-Shift-$Control-Shift-$Apply the Number formatCtrl-Shift-~Control-Shift-~Apply the Percentage format with
no decimal placesCtrl-Shift-%Control-Shift-%Apply the Date format using day,
month, and yearCtrl-Shift-#Control-Shift-#Apply the Time format using the
12-hour clockCtrl-Shift-@Control-Shift-@Insert a hyperlinkCtrl-K⌘-K or Control-K Working with formulas and functions ActionWindows key combinationMac key combinationBegin a formula==Insert a functionShift-F3Shift-Fn-F3Insert an AutoSum functionAlt-=⌘-Shift-TAccept / insert function with AutoCompleteTabTab-down arrowCancel an entry in the cell or formula barEscEscEdit active cell, put insertion point at endF2Control-UToggle between displaying formulas
and cell valuesCtrl-`Control-`Cycle formula references among
absolute, relative, and mixedF4⌘-T or Fn-F4Copy and paste the formula
from the cell above into the
current oneCtrl-‘Control-Shift-“Calculate the current worksheetShift-F9Shift-Fn-F9Calculate all worksheets in all
workbooks that are openF9Fn-F9Expand or collapse the formula barCtrl-Shift-UControl-Shift-U Ribbon navigation

Excel for Mac does not have keyboard shortcuts for the Ribbon.

ActionWindows key combinationDisplay Ribbon shortcutsAltGo to the File tabAlt-FGo to the Home tabAlt-HGo to the Insert tabAlt-NGo to the Page Layout tabAlt-PGo to the Formulas tabAlt-MGo to the Data tabAlt-AGo to the Review tabAlt-RGo to the View tabAlt-WPut cursor in the Tell Me or Search boxAlt-QGo to the Chart Design tab when cursor is on a chartAlt-JCGo to the Format tab when cursor is on a chartAlt-JAGo to the Table Design tab when cursor is on a tableAlt-JTGo to the Picture Format tab when cursor is on an imageAlt-JPGo to the Draw tab (if available)Alt-JIGo to the Power Pivot tab (if available)Alt-B Source: Microsoft

Looking for more help with Excel for Windows? If you have an Office subscription, see “Excel for Office 365/Microsoft 365 cheat sheet.” If you have a non-subscription version of Office, see “Excel 2016 and 2019 cheat sheet.” We’ve also got cheat sheets for an array of other Microsoft products, including older versions of Office.

Related:

• Handy Word keyboard shortcuts for Windows and Mac
• Handy PowerPoint keyboard shortcuts for Windows and Mac
• Handy Outlook keyboard shortcuts for Windows and Mac

In a step that perhaps symbolizes the steady erosion of bridges between nations, Microsoft is ordering its staff in China to abandon Android phones to exclusively use iPhones. 

The ban begins in September, when staff will be required to use iPhones for work — specifically for identity verification when logging into devices. Microsoft wants all its staff to use Microsoft Authenticator and Identity Pass. Microsoft is going to distribute iPhones to employees that currently use Android devices as part of the initiative, a report from investing.com claims.

That’s what I call fragmentation

What makes that decision problematic is that in China there is no Google Play store, which means Android app stores are fragmented, with local Chinese manufacturers offering their own app platforms. Chinese smartphone companies are also building their own operating systems, further fragmenting the mobile landscape there.

This may become a bigger problem in the future as regulators force Apple to support sideloading: “Forced sideloading could open the door to risks like fake apps, malware, and social engineering attacks that have long plagued the Android ecosystem,” Hexnode CEO Apu Pavithran recently warned.

Microsoft’s decision to coalesce around the iPhone echoes and reflects what’s allegedly taking place in China, where a growing number of government agencies and companies are asking staffers to avoid using foreign-owned devices. That’s yet another manifestation of the growing political tension between Washington and Beijing.

Microsoft didn’t get mobile

But beyond the story of political conflict lurks two additional realities. Not only does Microsoft’s decision illustrate the security hazards of a fragmented app store market, it also shows the extent to which the developer has failed to secure a strong foothold in the mobile device market.

Cast your mind back — and it really isn’t so long ago — when the notion that Microsoft would recommend its employees use Apple iPhones would have been unthinkable. Things have changed, perhaps for the better, as the additional security benefits unlocked through multi-platform enterprise deployments is now widely understood.

Political tensions remain

Apple may have cause for concern about Microsoft’s decision, as it sheds light on the delicate dance it is engaged in. Apple has been doing its diplomatic best to maintain cordial relationships in both China and the US. 

All parties benefit in the dance. Both the US and China enjoy the economic benefits the relationship delivers, particularly (at least at present) around employment across the iPhone factories in China and wider iOS ecosystems elsewhere. Apple in China creates lots of wealth that lands in the exchequers of both nations, even as the tech itself enhances productivity.

Apple is, of course, not blind to the growing tension between the two nations. It’s rapidly increasing investments in India and manufacturing hubs elsewhere across the APAC region, evidence of that awareness. But even now the vast majority of its products are made in China. Building a replacement manufacturing ecosystem was always going to take vast amounts of money and time, and it wasn’t merely the pandemic that forced Apple’s operations staff to accelerate investment in manufacturing outside of China.

It’s complicated

One thing Apple doesn’t need is for trading conditions to worsen in what remains its biggest market outside the US. The slow move by China’s government to reject iPhone use at work is potentially as significant a problem to the company as the US government’s poorly considered anti-trust litigation against it. Both sets of decisions are likely to hit Apple’s bottom line, even as the gulf between the two nations continues to grow. 

The race to AI is unlikely to improve things. The US has already taken steps in the form of sanctions to hamper China’s progress in AI development, though the impact seems limited. At the same time, Apple’s decision to introduce its own AI tools first only in the US, and to confirm that the EU will not gain access to them for some time yet, reflects a similar story of disunity as nations vie for tech prominence. 

Please follow me on Mastodon, or join me in the AppleHolic’s bar & grill and Apple Discussions groups on MeWe.

More by Jonny Evans:

• Apple removes VPN apps in Russia; here’s what to do next
• Apple’s Phil Schiller may join OpenAI’s board
• With iOS 18, Apple deepens its connection to India

As data centers grow to run larger artificial intelligence (AI) models to feed a breakneck adoption rate, the electricity needed to power vast numbers of GPU-filled servers is skyrocketing.

The compute capacity needed to power AI large language models (LLMs) has grown four to five times per year since 2010, and that includes the biggest models released by OpenAI, Meta, and Google DeepMind, according to a study by Epoch AI, a research institute investigating key AI trends.

Epoch AI

AI service providers such as Amazon Web Services, Microsoft, and Google have been on the hunt for power providers to meet the growing electricity demands of their data centers, and that has landed them squarely in front of nuclear power plants. The White House recently announced plans to support the development of new nuclear power plants as part of its initiative to increase carbon-free electricity or green power sources.

AI as energy devourer

The computational power required for sustaining AI’s rise is doubling roughly every 100 days, according to the World Economic Forum (WEF). At that rate, the organization said, it is urgent for the progression of AI to be balanced “with the imperatives of sustainability.”

“The environmental footprint of these advancements often remains overlooked,” the Geneva-based, nongovernmental organization think tank stated. For example, to achieve a tenfold improvement in AI model efficiency, the computational power demand could surge by up to 10,000 times. The energy required to run AI tasks is already accelerating with an annual growth rate between 26% and 36%.

“This means by 2028, AI could be using more power than the entire country of Iceland used in 2021,” the WEF said.

Put simply, “AI is not very green,” said Jack Gold, principal analyst with tech industry research firm J. Gold Associates.

Large language models (LLMs), the algorithmic foundation for AI, train themselves on vast amounts of data scoured from the internet and other sources. It is the process of training AI models (i.e., LLMs) and not the act of chatbots and other AI tools offering users answers based on that data — known as “inference” — that requires the overwhelming majority of compute and electrical power.

And, while LLMs won’t be training themselves 100% of the time, the data centers in which they’re located require that peak power always be available. “If you turn on every light in your house, you don’t want them to dim. That’s the real issue here,” Gold said.

“The bottom line is these things are taking a ton of power. Every time you plug in an Nvidia H100 module or anyone’s GPU for that matter, it’s a kilowatt of power being used. Think about 10,000 of those or 100,000 of those, like Elon Musk wants to deploy,” Gold said.

The hunt for power heats up

As opposed to adding new green energy to meet AI’s power demands, tech companies are seeking power from existing electricity resources. That could raise prices for other customers and hold back emission-cutting goals, according The Wall Street Journal and other sources. 

According to sources cited by the WSJ, the owners of about one-third of US nuclear power plants are in talks with tech companies to provide electricity to new data centers needed to meet the demands of an artificial-intelligence boom.

For example, Amazon Web Services is expected to close on a deal with Constellation Energy to directly supply the cloud giant with electricity from nuclear power plants. An Amazon subsidiary also spend $650 million to purchase a nuclear-powered data center from Talen Energy in Pennsylvania, and it plans build 15 new data centers on its campus that will feed off that power, according to Pennsylvania-based The Citizen’s Voice.

One glaring problem with bringing new power online is that nuclear power plants can take a decade or more to build, Gold said.

“The power companies are having a real problem meeting the demands now,” Gold said. “To build new plants, you’ve got to go through all kinds of hoops. That’s why there’s a power plant shortage now in the country. When we get a really hot day in this country, you see brownouts.”

The available energy could go to the highest bidder. Ironically, though, the bill for that power will be borne by AI users, not its creators and providers. “Yeah, [AWS] is paying a billion dollars a year in electrical bills, but their customers are paying them $2 billion a year. That’s how commerce works,” Gold said.

“Interestingly enough, Bill Gates has an investment in a smallish nuclear power company that wants to build next-generation power plants. They want to build new plants, so it’s like a mini-Westinghouse,” Gold said. “He may be onto something, because if we keep building all these AI data centers, we’re going to need that power.”

“What we really need to do is find green AI, and that’s going to be tough,” Gold added.

Amazon said it has firmly set its sights on renewable energy for its future and set a goal to reach net-zero carbon emissions by 2040, ten years ahead of the Paris Agreement. The company, which is the world’s largest purchaser of renewable energy, hopes to match all of the electricity consumed by its operations with 100% renewable energy by 2025. It’s already reached 90%, according to a spokesperson.

“We’re also exploring new innovations and technologies and investing in other sources of clean, carbon-free energy. Our agreement with Talen Energy for carbon-free energy is one project in that effort,” the Amazon spokesperson said in an email response to Computerworld. “We know that new technology like generative AI will require a lot of compute power and energy capacity both for us and our customers — so while we’ll continue to invest in renewable energy, we’ll also explore and invest in other carbon-free energy sources to balance, including nuclear.

“There isn’t a one-size-fits-all solution when it comes to transitioning to carbon-free energy, and we believe that all viable and scalable options should be considered,” the spokesperson said.

AI as infrastructure planner

The US Department of Energy (DOE) is researching potential problems that may result from growing data center energy demands and how they may pose risks to the security and resilience of the electric grid. The agency is also employing AI to analyze and help maintain power grid stability.

The DOE’s recently released AI for Energy Report recognized that “AI itself may lead to significant load growth that adds burden to the grid.” At the same time, a DOE spokesperson said, “AI has the potential to reduce the cost to design, license, deploy, operate, and maintain energy infrastructure by hundreds of billions of dollars.”

AI-powered tools can substantially reduce the time required to consolidate and organize the DOE’s disparate information sources and optimize their data structure for use with AI models.

The DOE’s Argonne Lab has initiated a three-year pilot project with multiple work streams to assess using foundation models and other AI to improve siting, permitting, and environmental review processes, and help improve the consistency of reviews across agencies.

“We’re using AI to help support efficient generation and grid planning, and we’re using AI to help understand permitting bottlenecks for energy infrastructure,” the spokesperson said.

The future of AI is smaller, not bigger

Even as LLMs run in massive and expanding data centers run by the likes of Amazon, IBM, Google, and others are requiring more power, there’s a shift taking place that will likely play a key role in reducing future power needs.

Smaller, more industry- or business-focused algorithmic models can often provide better results tailored to business needs.

Organizations plan to invest 10% to 15% more on AI initiatives over the next year and a half compared to calendar year 2022, according to an IDC survey of more than 2,000 IT and line-of-business decision makers. Sixty-six percent of enterprises worldwide said they would be investing in genAI over the next 18 months, according to IDC research. Among organizations indicating that genAI will see increased IT spending in 2024, internal infrastructure will account for 46% of the total spend. The problem: a key piece of hardware needed to build out that AI infrastructure — the processors — is in short supply.

LLMs with hundreds of billions or even a trillion parameters are devouring compute cycles faster than the chips they require can be manufactured or upscaled; that can strain server capacity and lead to an unrealistically long time to train models for a particular business use.

Nvidia, the leading GPU maker, has been supplying the lion’s share of the processors for the AI industry. Nvidia rivals such as Intel and AMD have announced plans produce new processors to meet AI demands.

“Sooner or later, scaling of GPU chips will fail to keep up with increases in model size,” said Avivah Litan, a vice president distinguished analyst with Gartner Research. “So, continuing to make models bigger and bigger is not a viable option.”

Additionally, the more amorphous data LLMs ingest, the greater the possibility of bad and inaccurate outputs. GenAI tools are basically next-word predictors, meaning flawed information fed into them can yield flawed results. (LLMs have already made some high-profile mistakes and can produce “hallucinations” where the next-word generation engines go off the rails and produce bizarre responses.)

The solution is likely that LLMs will shrink down and use proprietary information from organizations that want to take advantage of AI’s ability to automate tasks and analyze big data sets to produce valuable insights.

David Crane, undersecretary for infrastructure at the US Department of Energy’s Office of Clean Energy, said he’s “very bullish” on emerging designs for so-called small modular reactors, according to Bloomberg.

“In the future, a lot more AI is going to run on edge devices anyways, because they’re all going to be inference based, and so within two to three years that’ll be 80% to 85% of the workloads,” Gold said. “So, that becomes a more manageable problem.”

This article was updated with a response from Amazon.

The technology industry added more workers in June than any previous month this year; however, overall job postings were down month-over-month.

New employer job postings for tech positions totaled nearly 200,000 in June, down slightly month-over-month. In total there were more than 444,600 active tech job postings for the month and 2.5 million for the year, according to CompTIA, a nonprofit trade group.

Other measurements, however, were down in June. IT occupations throughout the economy decline by 22,000 positions last month, and the unemployment rate for tech occupations rose to 3.7%, according to CompTIA’s estimates based on an analysis of the US Bureau of Labor Statistics (BLS) report released today.

“It’s another month of mixed signals in the labor data we look at. The tech industry added more workers in June (+ 7,540) than any month so far in 2024,” a CompTIA spokesperson said. “It’s also the first time this year that the industry added workers in consecutive months (+ 3,500 in May).

New employer job postings for open positions declined by about 8,600 from May to June, but there were still 446,000 active postings listed by employers.

The national unemployment rate ticked up a tenth of a percentage point from 4% in May to 4.1% in June, according to the US Bureau of Labor Statistics, which released its monthly jobs report today.

Nevertheless, the June BLS report slightly beat expectations and showed remarkable resiliency, even as inflation (at 3.3%) and interest rates remain higher than the Federal Reserve Board had hoped.

Technology services and software development occupations continue to lead new hiring, a positive sign for the small- and medium-size segment of the sector. The total base of US tech industry employment stands at approximately 5.6 million workers, according to CompTIA.

CompTIA

Overall, wages were up 0.3% from May and up 3.9% compared to the same time last year, further assuaging concerns that inflation could flare up again. Earlier this week, Fed Reserve Chair Jerome Powell said the labor market is “cooling off slowly.”

“What we’d like to see is more data like we’ve been seeing recently,” Powell said.

When it came to remote tech job postings in June, software developers saw the greatest uptick in numbers. Postings increased by more than 1,100, bringing the total number of job postings for software developers in June to 11,487, according to CompTIA.

Postings for other IT positions, such as project managers, data scientists, and support specialists were down slightly last month, but not significantly.

Over the past several years, organizations — including the US government — have been removing four-year college degree requirements from job postings. CompTIA’s report showed that 46% of all active tech job postings in June did not specify that candidates have a four-year degree. The percentage was higher for several key tech positions, including network support specialists (90%), IT support specialists (73%), network and systems administrators (54%), network architects (50%), and database administrators (50%).

As is traditional, the BLS revised its previous months’ employment figures; Employment for April was revised down by 57,000, from 165,000 to 108,000 additional jobs, and the May figure was revised down by 54,000, from 272,000 to 218,000 jobs. With those revisions, employment in April and May combined was 111,000 lower than previously reported.

The number of unemployed people, at 6.8 million, changed little in June, while they remained higher than a year earlier, when the jobless rate was 3.6% and the number of unemployed people was 6 million.

Ger Doyle, ManpowerGroup senior vice president and head of its recruiting subsidiary Experis North America, said that although last month’s numbers were revised down, this month’s unemployment numbers are “a solid uptick.”

“So, we continue to see stabilization and rebalancing,” Doyle said. “This is another proof point for a steady-as-she-goes labor market where demand is shifting in some key sectors and employers and employees are staying put.”

While BLS is a look back in the rear-view mirror, Doyle said, ManpowerGroup’s “real-time data” shows a more significant decline in June vs. May, but stabilization overall in Q2 2024 and this year compared to last year.

“The demand we’re seeing is driven by sectors including legal, sales, marketing, and creative and we’ve seen an uptick in demand for managers, demonstrating the need for leadership to help businesses and employees navigate the recovery,” he said.

May 2024

The hiring of technology professionals is at its highest levels since last year and the unemployment rate for IT workers dropped significantly last month, according to an analysis of data from the US Bureau of Labor Statistics (BLS) report today.

Employer tech job posting volumes have not been this high since last June, according to a report by industry group CompTIA. The unemployment rate for tech occupations dropped three-tenths of a percentage point from 2.8% in April to 2.5% in May, well below the national rate of 4%.

Overall, the US economy added more jobs than expected in May, demonstrating a resilient post-pandemic labor market, even as the economy recalibrates in the face of the growing adoption of artificial intelligence. Employers added 272,000 jobs, though the overall unemployment rate ticked up, ending a 27-month streak of unemployment below 4%, according to the BLS.

Tech hiring intent is at its highest point since last year, according to CompTIA, with technology companies adding staff in May — though at a slower pace than recent months. The tech sector added 2,181 jobs last month, increasing employment to nearly 5.6 million workers.

“The jump in tech job postings is an encouraging indicator more employers are coming off the sidelines,” said Tim Herbert, CompTIA’s chief research officer. “It may reflect pent up demand for the tech talent companies will need to support digital growth initiatives.”

Several tech occupation categories saw double-digit increases in job postings, including data scientists (+24%), database administrators (18%), software developers (+17%), web developers (15%), network architects (12%) and tech support specialists (+10%).

Janco Associates

“In real time, we’re seeing a ‘steady as they go’ job market, where demand remains strong but softening in some sectors,” said Becky Frankiewicz, president ManpowerGroup North America. “There are 8.1 million job openings, but job postings are down 8% month over month, according to our real-time data.”

Gains in pay also stabilized at 3.9%, down from almost 6% in 2022, approaching the pre-pandemic levels of 3.1%, according to ManpowerGroup’s data. “This post-pandemic rebalancing is likely to continue throughout the year,” Frankeiwicz said. “While tech hiring isn’t as robust as it used to be, demand remains strong. Software developers and IT generalists are the most in-demand roles in the US today, right behind registered nurses.” 

The IT Job market grew by 10,300 positions over the past three months and by 25,700 in the last 12 months, according to IT consultancy Janco Associates. That compares to 2023, when the IT job market shrank by over 48,600 jobs, according to Janco. (It now estimates there are 119,000 unemployed IT professionals.)

CompTIA

Inflation, which is running at 3.4% annually, actually drove up tech salaries. The median salary for IT professionals rose to more than $103,000, according a mid-year IT salary survey by Janco, with continuing high demand for workers with AI and machine learning skills.

Janco Associates CEO Victor Janulaitis, painted a less sunny picture of the job market for IT pros, with an unemployment rate at 4.5%. “The picture is poor at best and not likely to improve in the short term,” he said. “Companies are continuing to cut back on staff in order to improve productivity. With median compensation for IT Pros at $103K, IT Pros are the focus of many organizations and will continue to see a very soft job market for IT Pros.

Shifting job requirements

CompTIA’s latest report shows that 45% of all active tech job postings in May did not require candidates have a four-year degree, signaling that employers are widening their search for talent. Some essential tech positions had even higher percentages, such as network support specialists (86%), IT support specialists (72%), network and systems administrators (54%) and programmers (50%).

CompTIA’s analysis aligns with hiring trends in many organizations, including the federal government. Studies have shown that employers are ending college degree requirements for many openings, focusing instead on skills, experience, and personality traits. The sea change opens up tech jobs to a more diverse pool of candidates.

And companies (regardless of size) value soft skills over traditional, industry-specific traits for current and potential hires, according to a new MarketPulse survey by pay check company ADP.

The highest ranked skills or traits prioritized in new hires were factors like a strong work ethic, problem solving skills and being detail oriented:

Small Orgs (1 – 49 Employees)

• Strong Work Ethic: 53%
• Problem Solving: 40%
• Detail Oriented: 34%

Medium Orgs (50 – 999 Employees)

• Strong Work Ethic: 40%
• Problem Solving: 39%
• Detail Oriented: 27%

Large Orgs (1,000+ Employees)

• Strong Work Ethic: 42%
• Problem Solving: 37%
• Detail Oriented: 23%

In the workplace, employees are staying put, with quit rates holding steady at 2.2%, according to ManpowerGroup’s data. “As a result, employers are finding ways to incentivize and upskill their current workforce for new roles, as pay gains for job-changers have dipped for the second consecutive month,” Frankienwicz said.

April 2024

The unemployment rate for technology jobs in the US ticked down for the second month in a row in April, as the number of job listings for AI-related positions leaped to 11% of all postings, according to new employment data. And, 26% of all tech job postings in April were for positions in emerging tech or that require emerging tech skills, according to CompTIA, a nonprofit tech trade association. 

Emerging skills include AI, blockchain, IoT, augmented & virtual reality. “None of these individually are generating huge volumes of job openings today, but we feel it’s worth paying attention to,” a CompTIA spokesperson said.

Employers listed nearly 179,000 new postings for tech positions last month. In total, there were an estimated 415,000 active tech job postings.

The unemployment rate for tech jobs inched down from 4% in March to 3.8% in April. That compares to the February figure of 4.5%. according to CompTIA data, which is based on the US Bureau of Labor Statistics’ (BLS) latest jobs report.

The BLS on Friday reported that the overall US unemployment rate (3.9%) remained largely unchanged from March, when it was 3.8%. Overall unemployment has ranged between 3.7% and 3.9% since August 2023, according to the BLS. The agency said 175,000 jobs were added in April.

Ger Doyle, head of recruitment service Experis North America, said his organization is seeing “a cooling effect” in the job market. “Our real-time data paints a picture of a job market that is balancing out. We see increased demand in April in medical/health (16%), IT (11%) and executive management (7%), and all have shown growth from Q4 2023,” Doyle said.

Within tech, AI Safety and Compliance roles have seen a sizable increase (129%) since July 2023. “Employers are also raising expectations around IT skill sets for executives and legal functions, and AI/ML engineers are now expected to showcase a blend of technical and soft skills to remain competitive in the job market,” Doyle said.

CompTIA

 
For college graduates, the road is tougher, according to Doyle; they’re dealing with an unemployment rate of 6.2%. That trend coincides with employees holding onto their current positions for longer durations, which aligns with a dip in consumer confidence — now at its lowest since July 2022, according to Experis’ data.  

In April, skills-based hiring in the tech marketplace was up sharply. CompTIA reported that 46% of all active tech job postings in the last month did not specify that candidates have a four-year degree. More employers, including the federal government, are leaving behind college degree requirements and embracing a skills-based hiring approach that emphasizes strong work backgrounds, certifications, assessments, and endorsements. And soft skills are becoming a key focus of hiring managers, even over hard skills.

Goldman Sachs

The percentage of postings that did not require a college degree rose markedly for five tech jobs in particular: network support specialists (86%), IT support specialists (73%), network and systems administrators (55%), web and UI/UX designers (51%) and database administrators (48%).

Even though tech unemployment again dipped, the layoffs that began in 2022 have continued this year, indicating a shift in desirable job positions. This year is expected to be a year of recovery for the IT industry. 

“Employers and job seekers continue to navigate a shifting labor market,” said Tim Herbert, chief research officer at CompTIA. “Skills-first approaches to hiring and talent development are even more important against this backdrop.” 

Technology companies added an estimated 4,280 workers in April, CompTIA’s analysis of BLS data revealed. Growth was led by hiring in technology services and software development (+5,600) and cloud infrastructure (+900). Cloud infrastructure and data processing and hosting jobs have seen gains in nine of the past 12 months, while positions in tech and software services have risen in 10 of the past 12 months.

CompTIA

Technology occupations throughout the economy, however, fell by 20,000 in April, a decline of 0.3%, according to CompTIA.

Martha Heller, CEO of executive tech talent search firm Heller Search, said her data shows a softening in the IT job market.

“But the IT sector layoffs are mainly due to IT service providers, such as Microsoft and Salesforce, which are replacing those teams with AI developers and data scientists,” Heller said. “For IT sector business owners, this means they must re-platform all their products with AI integrations.  But for business leaders in every other sector, they have a very big pool of IT talent to choose from now.”

The real job growth story in technology hiring will continue to be AI, according to Heller, as companies race to implement the fast-evolving tech in support of digital transformation projects and to boost productivity and efficiency. Whether companies are ready to hire their own AI developers or need to modernize their legacy tech first, they will all need to continue to grow their technology teams or be left out of the AI boom, according to Heller.

Craig Crisler, CEO of IT talent outsourcing firm SupportNinja, agreed with Heller, adding that “generative AI is white hot and in demand” and so is the job market for it. “While many companies are on a hiring spree for AI, we’re also seeing a shortage in talent for folks with AI PhDs and data scientists, making them very expensive and difficult to find,” he said.

Companies, Crisler said, now have to walk a fine line between finding the talent they need and finding the revenue to pay for that new talent. “Some might get one or two really expensive hires and fill the rest of the team with cheaper talent, while some might fill out their entire team with mid-range salaries and go with a more balanced approach,” he said.

March 2024

After a lengthy spat of layoffs spiked unemployment rates in recent months, the tech industry is poised to return to growth, according to analyses of the US Bureau of Labor Statistics (BLS) report released today.

Employers accelerated their hiring of technology workers and expanded their search for new tech talent in March, according to CompTIA, a nonprofit association for the IT industry and workforce.

Tech companies added an estimated 6,000 workers last month, according to CompTIA’s analysis of BLS data. Job growth was led by new hiring in technology services, software development, cloud infrastructure and related positions.

Technology occupations throughout the economy rose by 203,000 for the month. That pushed the unemployment rate for tech occupations in March back down a full half a point from 3.5% in February to 3.0%, according to CompTIA.

CompTIA

Employers added 191,000 new job postings for tech positions, an increase of 8,000 from the previous month and the highest volume since August 2023. In total, there were an estimated 438,000 active tech job postings in March.

“With all four key tracking metrics in the positive for the month, it’s a welcome return to stability in the tech employment data,” said Tim Herbert, chief research officer at CompTIA.

By occupation category, software developers and IT support specialists saw the largest increases in openings from February to March. The job posting data also affirms that there are a variety of paths to a job in technology. CompTIA’s report shows that 46% of all tech jobs postings in March did not specify that candidates have a four-year degree.

Percentages were higher in certain job categories, such as IT support specialists (78%), network support specialists (66%) and web UI/UX designers (62%). Jobs in artificial intelligence (AI) or for occupations that require AI skills accounted for 41% of March postings in the emerging technologies sub-category.

Becky Frankiewicz, president of Manpower Group North America, took a more subdued view of the current tech market. “Our real-time data shows signs of a goldilocks labor market — hiring is slightly hotter than last year at this time, cooler than last month and warmer than pre-pandemic,” she said “This demonstrates remarkable resilience given the economic uncertainty we’re experiencing right now.”

Both the overall US unemployment rate, at 3.8%, and the number of unemployed people, at 6.4 million, changed little in March. The unemployment rate dropped one-tenth of a percent from February’s 3.9%.

Overall US unemployment has remained in a narrow range of 3.7% to 3.9% since August 2023, according to BLS data. While the unemployment rate changed little, the U.S. labor market added 303,000 jobs in March, which far exceeding the roughly 200,000 economists had predicted.

According to Janco Associates, a management consulting firm for the IT industry, the number of unfilled IT jobs fell from 202,000 in January to 117,000 in February — a drop of more than 42%.

CompTIA

Tech demand remains stronger than last year at this time and was stronger in Q1 2024 than during the final three months of 2023.

“Demand for AI and machine learning engineers has continued to grow for the last few years, and we’re recognizing that with increased tech demand comes increased training and upskilling,” said Ger Doyle, senior vice president at ManpowerGroup and Head of Experis North America — a ManpowerGroup focused on recruitment of US tech talent.

“Humanizing tech roles is the key to continuing this growth, making the ladder for tech roles in reach and bringing attainable skills to employers and employees alike,” Doyle said.

In its “State of the Tech Workforce 2024,” CompTIA forecasts tech employment growth of 3.1% this year — a net gain of more than 300,000 new jobs. That compares to the 1.2% growth rate of 2023, which yielded about 117,000 net new hires.

Top projected occupations for this year, and their growth rates, include: data scientists and data analysts, up 5.5%; cybersecurity analysts and engineers, up 5.1%; software developers and engineers up 4.8%; software QA and testers, up 4.3%; computer and information research scientists, also up 4.3%; CIOs and IT Directors, up 3.6%; web developers, also up 3.6%; and web and digital interface designers, up 3.6%.

According to projections from the BLS statistics and job market analytics firm Lightcast, the tech workforce will grow twice as fast in the next 10 years as the overall US workforce. The replacement rate for tech occupations during the 2024-2034 period is expected to average about 6% annually, or approximately 350,000 workers each year, totaling several million through 2034.

Growth in so-called “driver occupations” will expand even faster. Positions in the data science and data analyst, cybersecurity, software development, UI/UX and emerging tech categories, including artificial intelligence, will grow at the fastest rates on a percentage basis, according to CompTIA. “On a volume basis, core infrastructure positions in networking and cloud engineering, along with tech support positions, will continue to serve as the on ramp for many starting a career in technology,” the report stated.

Projections from CompTIA’s report indicate that 20 states and 14 metropolitan areas will exceed the average growth rate this year. Twenty-six metro markets are expected to at least double last year’s job growth rate, reflecting the diversity of tech hub concentrations across the US.

February 2024

US unemployment in the technology sector increased by 0.2% to 3.5% last month, following an upward trend in joblessness in all sectors.

Technology occupations across the economy declined by an estimated 133,000 positions, according to a new report from IT industry group CompTIA.

Overall, the US unemployment rate among all job markets rose by 0.2% to 3.9% in February, and the number of unemployed people increased by 334,000 to 6.5 million. A year earlier, the jobless rate was 3.6%, and the number of unemployed people was 6 million. While unemployment did tick up, February’s rate continued the longest stretch of unemployment below 4% in decades.

There were 275,000 jobs added to the US market last month, according to the US Bureau of Labor Statistics (BLS) report today. The data shows a significant uptick over January’s 229,000 jobs added to the workforce, but lower than December’s numbers, when 290,000 jobs were added.

“New hiring of tech services and software development personnel is the lone bright spot in February’s lackluster technology employment data,” said Tim Herbert, chief research officer at IT industry group CompTIA.

Overall tech industry employment increased modestly, employer job postings for future tech hiring were flat, tech occupations throughout the economy declined, according to CompTIA’s latest jobs report.

“We continue to see the lag effect of market developments working their way into government employment data,” Hebert said. “While employers across every sector of the economy demand tech talent spanning the continuum of tech job roles, there are pockets of employers recalibrating their staffing levels.”

IT business consultancy Janco Associates had a similar take on the lackluster IT job market performance in February. It said in its report today that hiring of IT Pros is hindered by the lack of qualified individuals and a slowing economic picture, which “will have a dampening impact on the growth of the IT job market size.

According to Janco’s data, there are currently 4.18 million US workers employed as IT professionals. The rate of growth in the number of new IT jobs has slowed, the firm said.

“There now are just over 121,000 unemployed IT professionals. The IT job market shrank by over 48,600 jobs in calendar year 2023, Janco’s report stated. “Overall that is a flattening of the long term growth rate pattern of IT job market,” the firm said.

One of the more surprising results of the BLS report, however, was that the agency drastically revised its January job gains, which had previously been reported as a leap of 353,000 new jobs. The revised numbers dropped that by more 124,000 jobs.

Tech employers added 185,000 new job postings for positions in February, raising the total number of active tech job postings to more than 436,000, according to CompTIA’s data. California, Texas and Virginia had the largest volumes of tech job postings among the states. At the metro level, Washington, New York, Dallas, Chicago and Boston were the most active markets. 

Open positions in artificial intelligence or jobs requiring AI skills continue to hover near the 10% threshold, while positions offering hybrid, remote or work from home options account for about 20% of all tech job postings, CompTIA’s report showed.

Technology companies added an estimated 2,340 workers last month, CompTIA’s analysis of BLS data showed. The technology services and software development sub-sector saw employment increase by 4,200 positions, but those gains were offset by staffing reductions in telecommunications and manufacturing.

Net tech employment spanning tech industry and tech occupation employment totaled more than 9.6 million workers, according to CompTIA’s data.

Over the next quarter — from April through June — the US is expected to lead all other nations in IT hiring, according to IT staffing firm Experis, a subsidiary of ManpowerGroup.

Ger Doyle, head of IT staffing at Experis North America, said while hiring data shows worker demand will remain strong, it will be “more balanced and concentrated.”

Nurses, software developers and front-line retail workers are the three most sought after roles in the U.S. today, according to Doyle.

“In the tech space, AI and machine learning engineers are seeing good growth since last year, with finance and consulting companies as some of the top employers of this specialist tech talent,” Doyle said.

While tech sector layoffs have made headlines over the past year Experis’s data shows the same companies laying people off are also hiring, including top tech companies such as Google, META, Amazon and Apple. However, consuntancies and financial services companies are also hiring – firms such as KPMG, Booz Allen Hamilton, JPMorgan Chase & Co and Slalom Consulting, according to Doyle.

While artificial intelligence and machine learning engineer hiring decreased by 1% in February, the demand for the roles has been trending upward since May 2023, Doyle said.

Wages are following suit, and have remained steady overall, with month-over-month increases in some sectors where remote and hybrid roles have increased, such as IT and business operations.

Hybrid job roles are strongest in the IT (38%) and finance (40%) sectors, according to Experis data.

January 2024

The US added twice as many jobs in January as analysts had expected, though the unemployment rate remained unchanged at 3.7% and tech layoffs continued to plague the IT industry.

In January, the US added 353,000 jobs, according to data published today by the US Bureau of Labor Statistics (BLS). And for tech workers, the latest employment data suggests 2024 is off to a promising start, according to an analysis by IT trade association CompTIA.

Tech companies added nearly 18,000 workers last month, the second consecutive month of job growth. The unemployment rate for tech occupations remained at 3.3%, well below the overall national rate, according to CompTIA. Yet, overall, tech occupations, which span all industries, were down in January.

Tech companies added jobs in several primary sub-sectors:

• Technology services and software development (+14,500)
• Cloud infrastructure (+2,100)
• Tech manufacturing (most notably semiconductors) (+1,400)

Also, on the rise – job openings in artificial intelligence (AI) and positions that offer hybrid, remote, or work from home options. AI job postings or jobs requiring AI skills increased by about 2,000 positions from December to 17,479 last month, CompTIA said.

Tech occupations across all markets and the broader economy, however, declined by an estimated 117,000 positions. “This month’s data is a helpful reminder of the many moving parts in assessing tech workforce gains or losses,” said Tim Herbert, chief research officer at CompTIA. “The expansive tech workforce will simultaneously experience gains and losses reflecting employer short-term and longer-term staffing needs.”

Employers listed more than 392,000 active tech job postings, with nearly 178,000 added last month alone. January’s total of active postings was 33,727 more than the December 2023 figure, the largest month-to-month increase in a year.

There was significant employer interest in filling positions in software development, IT project management, data analysis and science, IT support and systems analysis and engineering. And after several months of decline, the number of job postings offering hybrid, remote or work-from-home options exceeded 30,000 in January, up about 5,000 from December.

“Looking at the bigger picture, we continue to see a post-pandemic rebalancing,” said Becky Frankiewicz, president of staffing firm ManpowerGroup NA. “While hiring isn’t as strong as a year ago, it is better than pre-pandemic and has improved month-over-month.

“We’re also seeing an expected post-holiday hangover in retail and logistics, balanced by increases in IT, finance, accounting and engineering,” she continued. “Overall, more jobs are available now for each unemployed worker than there were before the pandemic, creating a stable environment for employers and employees.” 

Layoffs in the tech sector have been a thorn in the side of an otherwise healthy industry. Amazon, Google, and Microsoft collectively laid off tens of thousands of workers last year and were among a number of companies that announced planned layoffs for this year. Meta and Google and AWS are cutting back on more ambitious “moonshot” projects, as enterprises are still hesitant to spend big on large software buildouts, etc.

This week, iRobot announced it would lay off about 31% of its 1,250 employees after a deal to be acquired by Amazon fell through.

The number of employees laid off at tech companies more than tripled between December and January, according to industry tracker Layoff.fyi. So far this year, 115 tech firms have laid off 30,375 employees, according to the site.

Though layoffs remain below pre-pandemic levels, the number of US employees filing for jobless benefits last week reached an 11-week high. And while the stock market continues to soar, tech companies appear worried.

Many segments of the market remain soft, according to Jack Gold, principal analyst with business consultancy J. Gold Associates. That is likely to continue for at least the next two quarters, he said.

“Tech layoffs might make the headlines, but our real-time data shows a more nuanced story. In many cases, the same companies that are laying people off are also still hiring — they’re just laser focused on hiring to meet demand,” said Ger Doyle, senior vice president of tech employment service Experis.

As an example, Microsoft and Amazon, which recently cut jobs in gaming and streaming, respectively, are simultaneously planning huge investments in AI, according to Doyle. 

Experis’s data shows tech demand rebounded in January (up 26% compared to  December), with demand for AI/ML engineers growing 19% last month.

“AI hiring is through the roof due to betting on the future next big thing,” Gold said. “But that leaves many more mature industries vulnerable to scaling back. The thinking in many companies is, let’s cut back on ‘fringe’ stuff until we can determine if we’re going to be OK.”

Doyle said it’s important for employess to keep a focus on internal mobility. “We’re also seeing small and mid-size companies have their moment, scooping up tech talent that may have let go by the big hitters. It’s also important to remember that today every company is a tech company — Capital One, Doordash and Reddit are among the top hirers of AI and machine learning talent in the country today.

“Those with tech skills will still find themselves in high demand and able to call the shots on remote working, too…,” Doyle said.

December 2023

Unemployment in the IT industry ticked up from 2% in November to 2.3% in December, according to an analysis of the latest jobs data from the US Bureau of Labor Statistics (BLS).

Tech occupations throughout the US economy declined by 79,000 positions last month, though the unemployment rate for tech occupations was still well below the overall national unemployment rate of 3.7%.

The up-and-down pattern in tech employment seen over the past few months continued in December, according to CompTIA, an IT trade association.

Tech companies added the largest number of workers since April, but tech occupations throughout the economy declined, according to CompTIA’s analysis of data from the BLS.

Job postings for tech occupations also fell. Active postings totaled nearly 364,000, including 142,295 newly added by employers in December, according to CompTIA.

There’s still strong demand for tech workers; US employers advertised 3.13 million IT job postings during 2023 for a wide range of positions including support, infrastructure, software, data, cybersecurity, and technology enablement.

In December, the top tech job postings by job openings in the US were:

• Software Developers and Engineers — 40,490;
• IT Project Management, Data Analysts, Emerging, Other — 27,853;
• IT Support Specialists — 16,526;
• Systems Analysts and Engineers — 12,513;
• Data Scientists — 10,293.

(Not every “help wanted” ad results in a new hire; generally, the ratio is one new hire for every eight job postings, according to CompTIA.)

One area that saw marked hiring involved artificial intelligence (AI) roles. Employer hiring for AI and other specialized skills continued to exceed 10% of all tech job postings, CompTIA said.

The push for AI and generative AI hires might be having an adverse effect on entry-level IT positions, especially in customer service, telecommunications, and hosting automation, according to Victor Janulaitis, CEO of IT consultancy Janco Associates, Inc.

“CIOs and CFOs are looking to improve the productivity of IT by automating processes and reporting where possible,” Janulaitis said. “They are focusing on eliminating ‘non-essential’ managers, staff, and services. Experienced coders and developers still have opportunities.”

The highest demand continues to be for AI specialists, security professionals, programmers, and blockchain processing experts, according to Janulaitis.

Ger Doyle, senior vice president of IT staffing firm Experis, said he still sees “very strong demand” for full stack developers, data scientists, and AI experts. “Seventy-six percent of IT employers say they are facing difficulty finding the talent they need,” Doyle said.

“Supporting people to gain experience and develop new skills will be key to alleviating talent shortages and helping people build employability for the long term,” IT staffing firm ManpowerGroup said in a statement.

Overall, US employers anticipate measured hiring in the first quarter of 2024, while persistent talent shortages continue to impede hiring, according to the latest Employment Outlook Survey from staffing firm ManpowerGroup. With seasonal variations removed from the data, the Net Employment Outlook (NEO) for the U.S. is +35%. 

(The NEO is derived by taking the percentage of employers anticipating an increase in hiring activity and subtracting the percentage of employers who expect a decrease in employment at their location in the next quarter.)

Globally, the US ties for second place in the world (+35%), outpaced by first-place ties, India and The Netherlands (+37%).

“Tech employment remains on solid footing,” Tim Herbert, chief research officer at CompTIA, said in a statement. “Despite the ongoing pattern of mixed signals in the labor market tracking data, the optimistic outlook continues to hold.”

Janulaitis saw it differently, however: “Layoffs at big tech companies continued to hurt overall IT hiring in 2023. CIOs are looking at a troubling economic climate and are evaluating the need for increased headcounts based on the technological requirements of their specific business operations. At the same time, with a mean total compensation of $100,000 for ITpPros, IT will continue to be a target for budget cutting.”

Talent mobility is set to be the key trend of the new year — employers need to look for potential vs past performance and help people make lateral moves within their organization, according to ManpowerGroup.

In December, overall US employment rose by 216,000 people, according to the BLS . The overall unemployment rate remained unchanged from the previous month, with the number of unemployed workers was essentially unchanged at 6.3 million.

Employment in professional, scientific, and technical services continued to trend up, adding 25,000 jobs; the industry added an average of 22,000 jobs per month in 2023, about half the average monthly gain of 41,000 in 2022, according to the BLS report.

For all of 2023, the US added 2.7 million jobs. While the overall unemployment rate has remained under 4% over the past two years, last year ended with a higher unemployment rate (3.7%) than in 2022 (3.5%). Employment continued to trend up in government, healthcare, social assistance, and construction, while transportation and warehousing lost jobs.

“The 2024 labor market is all about balance and moderation — restoring equilibrium after four years of pandemic related swings,” said Becky Frankiewicz, president of the North America Region for staffing firm ManpowerGroup. “Today’s report…shows continued stabilization and an optimistic start to the New Year for employers and workers. Employers are holding onto their people and hiring where the demand exists.”  

Average hourly wage growth accelerated slightly in December, rising by 4.1% over the previous 12 months to $34.27 an hour and continued to beat inflation, boosting workers’ spending power, according to BLS data.

November 2023

The number of new IT jobs being added to the US economy has continued to shrink over the past three months, even as the unemployment rate for tech workers has remained near historical lows.

The unemployment rate for tech workers dropped from 2.2% in October to about 2% in November, according to new data based on US Bureau of Labor Statistics.

Overall, US employment increased by 199,000 in November, and the national unemployment rate edged down to 3.7%, according to the US Bureau of Labor Statistics. That tracks with October, when employment increased by about 150,000 jobs and the unemployment rate was 3.9%.

While there have been a plethora of big employers announcing tech layoffs, there has also been a redistribution of tech talent to midsize and small companies that “finally got their shot at hiring talent post-pandemic,” according to Becky Frankiewicz, president of ManpowerGroup, North America.

“This talent was scooped up almost in real time by smaller size businesses, so it remains quite difficult to fill tech roles in the country,” Frankiewicz said. “Now that every company is a tech company, we also saw tech talent absorbed into other sectors outside of tech — like retail and hospitality.

“We continue to see strong demand in business analyst roles and software developers as companies continue to work on readying projects for the new year and building out their apps for more clicks this season,” she added.

According to a report from business consultancy Janco Associates, the IT job market shrank by 12,000 open positions in the last three months, leaving 101,000 unemployed IT professionals. At the same time, close to the same number of tech positions remain unfilled.

“CIOs have started to halt hiring IT pros. Demand for contractors and consultants is slow due to economic uncertainty,” Janco CEO Victor Janulaitis said in the report. “On a bright side, there are still over 120K unfilled jobs for IT professionals.”

Year to date, the IT job market has shrunk by 24,900 positions, according to Janco’s report. Currently, about 4.18 million people are employed as IT professionals in the US, according to Janco.

Janco’s figures show a year-to-date loss of nearly 25,000 IT jobs.

In the past 18 months, the number of IT pros hired each month has moved from 105,00 to 57,000 in October 2023.

“2023 was not a good year for the size of the IT job market,” Janulaitis said. “We currently do not see any change in that trend. In our professional opinion, in 2024 the size of the IT job market will remain at about the same levels as the fourth quarter of 2023, with growth in size limited to minimal levels.”

The number of unfilled positions for IT pros has fallen from 148,000 to 101,000 in the past 18 months. “There still is demand; however, not at the peak of the post-pandemic hiring frenzy,” Janulaitis said.

Not all IT job reports were doom and gloom, however. CompTIA, a nonprofit association for the IT industry and its workers, echoed ManpowerGroup’s findings, saying that hiring among SMBs is up — way up. And employer demand for AI talent boosted the share of job postings to 12%, the company stated.

Meanwhile, CompTIA’s numbers showed tech unemployment to be at 1.7%, well below ManpowerGroup’s figures, even as it estimated that tech occupations throughout the economy declined by 210,000 last month.

Tech occupations across the economy increased by an estimated 483,000 jobs, according to CompTIA. Tech firms added an estimated 2,159 workers, mainly in IT services and custom software development, CompTIA’s Tech Jobs Report showed.

“With the gains in employer hiring intent for AI talent, the job posting data is finally catching up to the hype,” said Tim Herbert, CompTIA’s chief research officer. “As an enabling technology, companies hiring for AI skills inevitably need to boost adjacencies in areas such as data infrastructure, cybersecurity, and business process automation.” 

Employer hiring activity as measured by job postings for tech positions totaled 155,621 for November. Jobs associated with artificial intelligence (AI) made up 12% of the total, more than 18,000 postings. It’s the first time AI positions have surpassed the 10% threshold. Positions in emerging technologies or jobs that require emerging tech skills accounted for 26% of tech job postings last month.

Tech job postings continue to fall. (Click image to enlarge it.)

ManpowerGroup’s Frankiewicz said her company’s analysts anticipated a stabilization of the IT job market with real-time data showing impacts to all sectors, including “always-hot healthcare” and retail.

“In real time, we’re seeing double-digit declines in job postings month over month and year over year that we haven’t seen since 2020. This moderation is welcome for many employers — who are finding it easier to fill vacancies,” Frankiewicz said.

“Time to fill roles has dropped to 49 days in November, from an average of 122 days in 2023 to date. For highly skilled roles like software developer, the time to fill has dropped by more than half, from 106 days to 29,” she added.

“We’re also seeing signs of the heavy hitter big companies taking a back seat and midsize employers with 50-249 employees having their moment — a trend that began with tech talent and is now impacting across the board,” Frankiewicz said.

October 2023

The national job rate for technology workers remained little changed in October, according to an analysis of data from the US Bureau of Labor Statistics (BLS).

The unemployment rate for tech workers in October dropped from 2.2% in September to 2.1% last month, even as there has been a cooling in the broader US job market. Technology companies and employers throughout the economy added workers to their payrolls in October, according to CompTIA, a nonprofit association for the IT industry and its workers.

Tech occupations across the economy increased by an estimated 483,000 jobs, according to CompTIA. Tech firms added an estimated 2,159 workers, mainly in IT services and custom software development, CompTIA’s Tech Jobs Report showed.

It was the second consecutive month of job growth in the sector — albeit at a modest pace.

“It’s fair to say tech employment gains for the month exceeded expectations, given the recent labor market swings,” Tim Herbert, chief research officer at CompTIA, said in a statement. “Companies continue to focus on the technologies and skills that deliver meaningful business value.”

California, Texas, Virginia, Florida and New York had the highest volumes of tech job postings among the states, CompTIA indicated. The Charlotte, Boston, San Diego, Cleveland and Phoenix markets were also active in October, with month-over-month increases in employer postings for tech jobs.

While the US market added 150,000 jobs in October, the overall unemployment rate rose from 3.8% to 3.9%, according to the US Bureau of Labor Statistics. The number of unemployed persons — 6.5 million — changed little in October. However, since their recent lows in April, those numbers are up by 0.5% and 849,000, respectively.

The uptick in unemployment and the slower pace of hiring pointed to a cooling of the employment market. In September, for example, 279,000 jobs were added to the US economy.

Becky Frankiewicz, president of staffing firm ManpowerGroup’s North America region, credited the slowdown for employees being less likely to leave for new roles than they were at the height of the pandemic. Hiring, she said, is solid but settling down.

“Our real-time data shows that in many sectors, especially blue-collar and tech, the market is finding balance,” she said. “The post-pandemic hiring frenzy and summer hiring warmth has cooled and companies are now holding onto employees.”

The tech sector is also cooling from its torrid growth over the past two or more years, but there’s still demand for highly skilled positions including app developers, cyber security experts and data analysts, Frankiewicz said.

“The most in-demand functions remain steady — with most new roles posted in medical and healthcare, sales and IT,” she said.

After a spike in the number of openings for IT professionals in the early summer, the number of unfilled openings for IT professionals fell from 201,000 in August to 160,000 in September. That reflects a pullback from the peak of 254,000 opening in July, according to Frankiewicz.

About 20% of job postings offered work from home or remote work as an option, according to CompTIA. One-quarter were for positions in emerging technologies or jobs that require emerging tech skills, including 16,000 associated with artificial intelligence (AI) jobs and skills. Employer hiring for AI positions and skills continues to trend upward, although it’s still a relatively small share of overall tech hiring activity.

Along with AI-skilled workers, software developers, IT support specialists, systems analysts, and data scientists are among the job roles in greatest demand, according to CompTIA.

Victor Janulaitis, CEO of Utah-based research firm Janco Associates, agreed AI and machine learning skills are in demand, though the number of coder openings is falling. At the same time, hiring of IT professionals is hindered by the lack of qualified individuals and a slowing economic picture.

“This will have a dampening impact on the growth of the IT Job Market size,” Janco stated in its latest tech market jobs report.

September 2023

The US unemployment rate remained at 3.8% in September, but the market added 336,000 jobs, far surpassing analyst expectations, according to today’s Bureau of Labor Statistics numbers.

Tech employment, however, was a laggard in the generally upbeat US employment report released today, according to analysis by the nonprofit trade association CompTIA. Key metrics of tech hiring activity all slipped in September, its report showed.

Tech jobs among all sectors across the economy fell by an estimated 20,000. The technology sector unemployment rate ticked up from 2.1% in August to 2.2% in September, but it remains well below the national rate of 3.8%, according to CompTIA.

Tech salaries also appeared to be on a downslope, according to an analysis by job matching site Hired, which notes that US inflation-adjusted salaries have plummeted to a five-year low.

Meanwhile, tech sector companies reduced staffing by a net 2,632 positions last month, according to CompTIA’s analysis of BLS data.

Employer job postings for future tech hiring also fell to 184,077 in September, down from nearly 208,000 in August. (Future tech hiring is defined by CompTIA as expected open requisitions.)

“Demand for software positions continues to drive the largest volume of hiring activity. In the aggregate, volumes are equally large in positions spanning IT project management, IT support, data analytics, and systems/cloud infrastructure,” CompTIA’s report stated.

Positions in emerging technologies or jobs requiring emerging tech skills accounted for 26.5% of all tech jobs postings last month, up from 22% in August. Within emerging tech job postings, 36% were associated with artificial intelligence (AI).

“There is no sugar-coating the off month of tech employment data,” Tim Herbert, CompTIA’s chief research officer, said in a statement. “Despite the persistently high demand for tech skills on many fronts and positive forward-looking projections, there is a lag in hiring at the moment.”

Jim McCoy, senior vice president of staffing firm ManpowerGroup, echoed Hebert’s sentiments on tech employment, but he said one bright sector has been smaller firms that are still dealing with a skills gap.

“To be sure, large companies have pulled back hiring and even cut workers, especially in technology, as borrowing costs have spiraled higher,” McCoy said. “But many small and midsized businesses that struggled to attract workers are snapping up those laid off and drawing from a more plentiful labor supply as Americans sidelined by COVID return to the workforce.”

The BLS jobs report showed the average hourly earnings for all employees rose by 7 cents, or 0.2%, to $33.88. Over the past 12 months, average hourly earnings  have increased by 4.2%, the report stated. In September, average hourly earnings of private-sector production and nonsupervisory employees rose by 6 cents, or 0.2%, to $29.06.

While hiring may be up overall, real wages in the technology sector appeared to be declining, according to a recent report from job matching site Hired.

In its annual State of Tech Salaries Report, released in late September, Hired said the tech talent market has seen dramatic shifts from 2022 to the first half of 2023, fueling tension and misalignment between recruiter and job candidate expectations.

Following a year of record-breaking inflation and market turbulence, local salaries in the US, including those for fully in-person or hybrid roles, have experienced their most significant year-over-year decline, dropping by 3% from $161,000 to $156,000. In contrast, salaries in the UK have seen a 4% increase, rising from £82,000 to £86,000, according to Hired.

When adjusted for inflation, local salaries decreased 9% from $141K in 2022 to $129K by mid-2023, while remote salaries decreased 6% from $143K in 2022 to $134K by mid-2023.

Amid the rise of generative AI and a tightening of corporate budgets, junior talent (workers with less than four years of experience) have experienced the most significant decrease in salaries — nearly 5% year-over-year — and demand, with posted roles on the platform lowering from 45% in 2019 to 25% in the first half of 2023, according to Hired’s report.

“Compared to last year, we are witnessing a seismic shift in tech employee and employer preferences. The surging demand for experienced tech talent on our platform and employers’ increasing reliance on AI tools point to an ever-growing skills gap. This challenge will only heighten as companies reduce their hiring locations amid their return to the office and limit their access to qualified talent,” said Josh Brenner, CEO at Hired.

“With the future talent pipeline at risk of a deficit, companies cannot afford to disregard high-quality talent at any level. Instead, they must embrace diverse candidates with transferable skills who can adeptly address industry challenges, especially amid rapid advancements driven by emerging technologies like AI,” Brenner added.

The highest paid tech workers were engineering managers, particularly with the introduction of AI tools and increased cybersecurity challenges. Engineering managers earn on average $202,000 in the US and £118,000 in the UK — a notable 10% increase from £107,000 at the end of 2022. 

Specialized engineers are the most in demand in 2023: Employers on Hired’s marketplace have a higher demand for specialized engineers, especially for AI applications such as ML, as well as cybersecurity, data, and back-end engineers.

AI isn’t an immediate threat to job security, but it could present challenges for job seekers in the coming years: While the majority of surveyed candidates (87%) currently do not view AI as the primary threat to their roles, a significant portion of employers (47%) project they will leverage AI to reduce headcounts by 2029.

Overall, there were job gains in leisure and hospitality, government, healthcare, professional services, scientific and technical services, and social assistance.

Employment in professional, scientific, and technical services increased by 29,000 jobs in September, in line with the average monthly gain of 27,000 over the prior 12 months, BLS data showed.

Victor Janulaitis, CEO of Janco Associates, identified the 10 AI skills listed most often on client open job requisitions for IT professionals. The one AI skill that was included in more than 60% of those requisitions: ChatGPT.

“Since its launch in November of 2022, ChatGPT has been implemented by the greatest number of organizations,” Janulaitis said in a blog post. “As a result, companies are recruiting IT professionals who have the skills to help them with using ChatGPT for content generation, task automation and scripting… and more.”

Other skills listed in open IT job requisitions: Natural Language Processing, TensorFlow, Image Processing, PyTorch, Generative AI content creation, Midjourney, AI Chatbot, Model Tuning, and Stable Diffusion.

PricewaterhouseCooper’s Global Workforce Hopes and Fears Survey found sizeable pockets of the global workforce eager to learn new skills, embrace artificial intelligence (AI), and tackle new challenges — even as many companies fail to tolerate debate and dissenting ideas, or even small-scale failures. Meanwhile, many workers are restless: fully 26% say they plan to quit their job in the next 12 months, up from 19% last year.

August 2023

Though they remain low, unemployment figures have seesawed over the past six months, a phenomenon that has some tech industry experts scratching their heads trying to make sense of what may be the new norm.

Last month, unemployment in technology fields increased along with the overall US unemployment rate, which rose from 3.5% in July to 3.8% in August, according to new data from the US Bureau of Labor Statistics (BLS). At the same time, total nonfarm employment across all markets increased by 187,000 jobs in August.

The mixed messages in last Friday’s employment report carried over to the tech industry and workforce, according an analysis by industry group CompTIA.

Tech unemployment had dropped from 2.3% in June to 1.8% in July, as tech firms and employers in other industries added workers after a spate of high-profile layoffs in the tech industry.

The latest BLS report, however, found that employers across the US economy reduced tech occupations by an estimated 189,000 positions, pushing the unemployment rate for tech jobs up to 2.1% — almost where it was in June, CompTIA said.

“The usual caveats of monthly fluctuations in labor market data apply,” said Tim Herbert, chief research officer at CompTIA. “The seesawing between strong and lagging tech jobs reports is undoubtedly confusing, but the overall macro trend of growth in the depth and breadth of the tech workforce remains steady.”

Employer job postings for future tech hiring (a separate category tracked by CompTIA) totaled nearly 208,000 in August, a slight decline of 1.4% from the previous month. But job postings for information security analysts increased 19% from July to August to more than 12,000 postings. Other in-demand occupations include software developers, tech support specialists, computer systems analysts, and data scientists.

“With ‘pandemic paranoia’ about hiring lingering, companies are continuing to hold onto their workers, remembering how hard it was to rehire,” said Becky Frankiewicz, president of global staffing firm ManpowerGroup’s North America Region. “Essential workers we valued through the pandemic may not be feeling so essential, as real-time job postings for blue collar roles like operations and logistics/maintenance and repair are down 43% month over month” based on ManpowerGroup’s real-time data.

“This Labor Day is a great occasion to celebrate the resilience of the American worker,” she said. “Although we are seeing a slowdown, the labor market remains healthy, and we are optimistic about the future.”

Positions in emerging technologies or jobs requiring emerging tech skills, such as artificial intelligence (AI) and data science, accounted for 23% of all tech jobs postings in August. Among emerging tech job postings, 37% were associated with AI, with California, Texas, New York, Massachusetts, and Virginia showing the highest numbers of AI-related job postings.

New data from IT staffing firm Experis found that an increasing number of companies surveyed are either adopting or planning to adopt emerging technologies in their recruiting processes. That comes as more than three quarters (78%) of IT organizations report difficulty finding talent with the right skills — a 17-year high.

According to Experis, 58% of employers believe AI and virtual reality will create jobs, not kill them. Additionally, cybersecurity, technical support, and customer experience remain high-priority IT staffing areas. Half of employers say they are training and upskilling their current workforce to address staffing challenges.

“The integration of AI, machine learning, VR/AR, and other emerging technologies is rapidly transforming industries and driving the need for an adaptable workforce,” said Experis Senior Vice President Ger Doyle. “We are seeing companies embrace these new technologies with many seeking to hire or upskill existing talent to take advantage of potential productivity gains. Smart employers know that embracing digitization and nurturing human talent will enhance their readiness to succeed in this era of rapid technological advancement.”

July 2023

The unemployment rate for tech jobs dropped from 2.3% to 1.8% in July, as technology companies and employers in other industry sectors added workers, according to analysis of US Bureau of Labor Statistics (BLS) data.

It was the lowest tech-sector unemployment rate since January, according to CompTIA, a nonprofit association for the IT industry and workforce.

The overall US unemployment rate also dropped slightly last month from 3.6% in June to 3.5%, according to BLS data. About 187,000 non-farm jobs were added, less than the average monthly gain of 312,000 over the prior 12 months. In July, jobs grew in healthcare, social assistance, financial activities, and wholesale trade, according to the BLS.

The overall unemployment rate has ranged from 3.4% to 3.7% since March 2022.

According to BLS data, employment in professional, scientific, and technical services continued to trend up in July with 24,000 positions filled.

Tech sector companies increased their staffing by 5,432 employees, according to CompTIA’s analysis of BLS data. Leading the way in new IT hires were custom software services and systems design;and PC, semiconductor and components manufacturing.

IT salaries were on the rise, too, according to a mid-year analysis by business consultancy Janco Associates, as more companies invested in IT. The emphasis in recent years has been on both e-commerce and mobile computing. And with growing numbers of cyberattacks and data breaches, CIOs are looking to harden their sites and lock down data access to protect all of their electronic assets, according to Janco Associates.

The lone drag on the July data was in employer job postings for tech occupations, which slipped to from 236,000 in June to 204,400 for the month of July.

“Given the pace of tech hiring, it remains a fairly tight market for tech talent,” Tim Herbert, chief research officer for CompTIA, said in a statement. “It continues to be an environment where employers must supplement recruiting efforts with proactive talent development strategies.”

While the drop in tech sector unemployment is notable, it’s not uncommon for rates to fluctuate, according to Herbert. Over the past 5.5 years dating back t0 January 2018, the tech unemployment rate saw a 1/2-point or higher rise or fall from the previous month 27 times, which translates to 40% of the time, he said in an email to Computerworld.

In comparison, the national unemployment saw the same kind of variation 22 times, or 33% of the time. Herbert said.

“Unfortunately, the Bureau of Labor Statistics does not provide data at a granular enough level to pinpoint the exact tech occupation categories driving changes in the unemployment rate,” Herbert said. “The employer job posting data indicates hiring activity is broad-based spanning all the major job families within tech.”

The way the BLS tracks job seekers also matters; it only keeps tabs on people actively looking for employment, Herbert noted.

“There could be scenarios whereby certain segments of workers go uncounted in the unemployment rate because they put their job search on pause — perhaps to re-evaluate their job search strategy, to pursue additional training, to recharge their batteries, etc.,” he said. “This could have the effect of artificially lowering the unemployment rate.”

There is a difference, however, between the long-term unemployed who might lack skills demanded in the labor market and those who voluntarily put a job search on hold. “My sense is tech workers in this position tend to fall in the latter category given most have in demand skills,” Herbert added.

Janco Associates painted a somewhat gloomier picture of the IT jobs landscape: it said that year to date, IT jobs shrank by 5,500 positions. That’s in contrast to 125,900 jobs created during the same period of 2022.

The number of unfilled jobs for IT pros shrank from more than 200,000 in December to just over 120,000 at the end of July, Janco’s latest report showed. It argued that the growth of the IT job market stopped in January, with a loss of 2,600 positions, with other losses piling up in succeeding months.

“Based on our analysis, the IT job market and opportunities for IT professionals are poor at best,” Janco CEO M. Victor Janulaitis said in a statement.

In the second quarter of 2023, the “big losers” were computer system design jobs (down 10,500); telecommunications (down 5,500);  content providers (down 4,700); and other information service providers (down 6,600). Janulaitis said.

Many roles, especially in telecommunications and cloud providers are being automated and eliminated, he said. CIOs and CFOs are looking to improve the productivity of IT by automating processes and reporting where possible and focusing on eliminating “non-essential” managers, staff, and services.

“Experienced coders and developers still have opportunities. The highest demand continues to be for security professionals, programmers, and blockchain processing IT Pros,” Janulaitis said.

As part of an effort to boost return on investment, CIOs are looking to consolidate the cloud service providers they support.

“This will impact the job prospects at those providers,” Janulaitis said. “There continues to be a general belief there will be an economic downturn by many CIOs and CFOs. This is impacting all decisions around hiring new IT pros and increasing technology-related expenditures. This has impacted the salaries of IT pros with a major impact on the compensation of IT executives.”

Meanwhile, according to CompTIA, the strongest demand was for software developers and engineers, IT project managers, data analysts, IT support specialists and emerging technologies. Positions in emerging technologies or jobs that require emerging tech skills accounted for about 23% of all tech job postings in July.

Within the emerging tech category, 35% of job postings referenced artificial intelligence (AI) work and skills, CompTIA said. 

June 2023

IT workers are well positioned to not only keep their jobs but to get big bumps in pay when looking for new opportunities, according to analysis of jobs data released today by the US Bureau of Labor Statistics (BLS).

Overall, the US unemployment rate dropped slightly from 3.7% in May to 3.6% in June, with about 206,000 jobs added, according to the BLS. The number of jobs added last month was down 100,000 from May.

Wages also increased as employers continued to struggle to find workers. Average hourly earnings of private-sector production and nonsupervisory employees grew 4.4% in June over the same period last year to $28.83, according to the BLS.

Tech sector companies increased headcount by 5,348 jobs last month, according to an analysis of BLS data by industry group CompTIA. Among the six top tech occupation categories, three have shown positive gains through the first half of 2023: IT and custom software services and systems design; PC, semiconductor and components manufacturing; and cloud infrastructure, data processing and hosting.

Overall, however, tech occupations throughout the economy declined by an estimated 171,000, according to CompTIA. The unemployment rate for tech jobs edged up from 2% to 2.3%, still well below the national unemployment figure.

Software developers were in particularly in high demand, according to CompTIA. Job openings had dropped by more than 2,700 positions in May, but in June software development positions rose by more than 15,700 openings. Job openings for IT project managers and data scientists also lept in June, up by 8,633 and 3,929, respectively.

Other IT positions that saw marked increases included system analysts, IT support specialists, web developers, cybersecurity analysts and engineers, and database adminitrators, according to CompTIA.

Overall, tech-related employment mirrored June’s overall easing of the labor market nationally, CompTIA said. Tech occupations throughout the economy fell back and job postings for future hiring were down modestly, with jobs offering remote/hybrid work arrangements falling off even as opportunities to work with artificial intelligence rose in the emerging job market.

“The latest tech employment figures do lag some, but the underlying fundamentals remain unchanged. All signs point to a continuation of the growth trajectory for the tech workforce,” Tim Herbert, chief research officer, CompTIA, said in a statement.

Ahead of the BLS jobs report, HR software provider ADP released its own jobs report Thursday saying private sector jobs surged by 497,000 in June, well ahead of the 267,000 gain in May and much higher than the 220,000 analysts had estimated.

“According to the Department of Labor, [ADP’s] numbers were way off,” said Jamie Kohn, senior director of human resources research at Gartner. “I do think we’re seeing a slight slowdown in jobs at the moment, but there’s such a shortage of talent, companies are trying to keep up.”

Employment rates for prime age workers — 18- to 54-year-olds — is back to pre-Covid numbers and companies are reticent to make further cuts even as economists continue to chirp about a possible recession.

“We have data that shows on median, people are getting a 15% increase when they move from one job to another,” Kohn said. “They’re actually getting higher pay bumps than they thought they would.” On average, most job seekers expect an 8% increase in pay in a new job, according to a new Gartner survey.

Another trend putting pressure on the job market is an increasing number of Baby Boomer retirements, leaving management positions and other senior jobs unfilled.

“We’re about half way through Baby Boomer [generation] retirement. The market is likely to get tighter as the latter half of the Baby Boomer generation retires over the next decade or so. Some people also retired early during and coming out of the pandemic,” Kohn said. “I’m hearing from a lot of HR leaders who are trying to figure out how to convince people to delay retirement because they’re finding it hard to find people.”

IT workers in particular are in demand, Kohn said. The Gartner survey showed 78% of job market candidates have multiple offers on the table. That compares to overall job seekers, 72% of whom had multiple job offers.

While organizations across all US industries are expected to boost hiring in the third quarter, employers in the IT market have the most aggressive hiring plans, according to global staffing firm ManpowerGroup.

Unmet demand for talent is highest in IT-related fields, with 78% of employers in IT reporting challenges in hiring, according to an earlier report from ManpowerGroup. This suggests that tech workers who find themselves laid off will soon be reabsorbed into the market.

ManpowerGroup’s real-time data is showing plentiful opportunities in logistics, job openings grew 25% this quarter, sales and business development were up 10%, medical (up 9%) and finance (up 8%).

“We’re seeing the relationship between employers and workers continue to evolve, particularly for workers with in-demand skills,” Becky Frankiewicz, ManpowerGroup’s regional president and chief commercial officer, said. “As ‘pandemic paranoia’ about hiring lingers, companies are holding on to their workers as layoffs calm and permanent roles are more in demand than temporary.”

Hybrid work is also on the uptick, with all industries offering more remote/hybrid roles month-over-month and tech remote work up 34%-40% in June, according to ManpowerGroup. And as the relentless advance of AI continues, employers are betting on people. Companies are investing in the talent and skills they have in house, with organizations re-skilling and up-skilling more than ever.

After some high-profile layoffs by tech companies this year and last, many IT workers are seeking employment in industries they consider more stable, such as financial services, according to Kohn.

Workforce participation by women remains lower than for men. A key reason for that is US employers are not as generous with flexible work, paid maternal leave and childcare assistance as their European counterparts.

“If you have to spend half or more of your income for childcare, no reason to go back to work,” Kohn said, adding that what’s needed is an overhaul of worker benefits rights by the federal government. Another wrinkle: US immigration has seen steep declines — even before the pandemic — further reducing the chance for a glut in job openings.

May 2023

Like April before it, the month of May showed mixed results for tech employment in the US.

Technology companies shed an estimated 4,725 jobs — a figure that includes nontechnical workers — in May, according to an analysis of the latest US Bureau of Labor Statistics (BLS) figures by IT industry group CompTIA. Job postings for open technology positions also eased off, down to about 234,000 from April’s 300,000, according to a new report from CompTIA.

At the same time, however, the number of technology jobs throughout the economy rose by 45,000, according to the report.

Those mixed results for the tech workforce reflect the unpredictability of the overall labor market. US employers added a stronger-than-expected 339,000 jobs in May, but the overall US unemployment rate rose by 0.3 percentage points to hit 3.7%, while the number of unemployed people rose by 440,000 to reach 6.1 million, according to BLS data released today.

Responding to the BLS data, global staffing firm ManpowerGroup also commented on the mixed results for tech pros: “Our data shows cooling in IT, with posted roles down 12% compared to last month. Yet those let go are being quickly reabsorbed, often into midsize companies.”

Indeed, while the national unemployment rate has ranged between 3.4% and 3.7% since March 2022, the unemployment rate for tech occupations has hovered near 2% throughout that time frame. In fact, tech unemployment decreased slightly in May, from 2.1% to 2.0%, according to CompTIA’s analysis of the BLS data.

“Reassuringly, the positives for the month outweigh the negatives, confirming the tech workforce remains on solid footing,” said Tim Herbert, chief research officer at CompTIA.

The most in-demand roles among tech job postings include software developers and engineers; IT project managers, data analysts, and other emerging tech roles; IT support specialists; systems analysts and engineers; and data scientists. Approximately 20% of job postings are in emerging tech fields or require emerging tech skills, including nearly 15,000 postings that mention AI skills, according to CompTIA.

April 2023

Technology companies added 18,795 workers in April, the largest number since August 2022, according to the latest US Bureau of Labor Statistics (BLS) figures and an industry analysis of that information.

The data revealed a mixed bag of results for tech workers last month. Technology jobs throughout the economy declined by 99,000 positions even as employer job postingspassed 300,000 — a level last reached in October, according to a report from CompTIA, a nonprofit association for the IT industry and workforce.

Both the overall US unemployment rate, at 3.4%, and the number of unemployed, at 5.7 million, changed little in April, according to BLS data released today. The national unemployment rate has ranged between 3.4% and 3.7% since March 2022.

The unemployment rate for tech occupations inched up to 2.3% in April from 2.2% in March, still well below the national unemployment rate, according to CompTIA’s evaluation.

“It was another all-too-familiar month of mixed labor market signals,” said Tim Herbert, chief research officer at CompTIA. “The surprisingly strong tech sector employment gains were offset by the pause in tech hiring across the economy.”

Still, IT executives and managers are among the most highly paid workers in US corporations, according to a new report based on the latest data from the US Bureau of Labor Statistics (BLS).

A BLS report published last last month — the Occupational Employment and Wages Summary for 2022 — showed computer and information research scientists earn on average about $155,880 a year. Database architects are the second-highest earners with just over $136,540 in annual compensation. Software developers followed at $132,000 a year.

Putting upward pressure on wages has been a combination of scarce tech talent and low unemployement rates.

Computer and IT managers are among the most highly paid positions in the US, earning an average $173,670 across all industries and occupations; that’s even more than the top executives in all industries and occupations ($129,050), according to business consultancy Janco Associate.

In terms of employment in the tech industry, software developers held just over 1.5 million positions in the US, more than double the 700,000 positions held by computer user support specialists. Computer systems analysts, with 500,000 jobs, were in third place, according to Janco’s report.

Late last month, job search website Lensa published a research study showing “computer occupations” are among the most in-demand jobs in the US, second only to “health diagnostic and treatment practitioners.” More than 3.1 million potential applicants clicked on open job positions in the IT arena, according to Lensa.

Overall, the number of workers not in the labor force who currently want a job increased by 346,000 over the month to 5.3 million, according to the BLS. “These individuals were not counted as unemployed because they were not actively looking for work during the four weeks preceding the survey or were unavailable to take a job,” the BLS said.

Both the labor force participation rate, at 62.6%, and the employment-population ratio, at 60.4%, were unchanged in April. These measures remain below their pre-pandemic February 2020 levels, 63.3%and 61.1%, respectively.

Global Staffing firm ManpowerGroup viewed the BLS data from April as a “promise of spring” for the job market, with a higher-than-expected 253,000 jobs added.

Employers continue to hire for in-demand skills while pulling back on non-essential headcount, the company said in a statement to Computerworld. The company also noted some negative trends that emerged with the BLS’s revisions to its March data showing 100,000 fewer jobs, “and the three-month average is tracking down.”

“Today, we’re seeing very concentrated demand with medical, IT, and sales representing 44% of all open positions,” Becky Frankiewicz. president of ManpowerGroup North America said. “That data includes all real-time available jobs across the country. [Job] openings are the lowest they’ve been in two years.”

Employers listed more than 300,000 job postings for tech positions in April, signaling demand for tech talent continues to hold up, according to CompTIA. In March, there were 316,000 tech job openings.

Within the tech sector, three occupation categories paced April hiring, led by IT services and custom software development (+12,700 additional jobs). Job gains were also reported in cloud infrastructure, data processing and hosting (+7,300 additional jobs) and PC, semiconductor and components manufacturing (+3,200 additional jobs).

Employer job postings for tech positions were widely dispersed geographically and by industry. Employers in administrative and support (32,861), finance and insurance (32,820) and manufacturing (31,959) were among the most active last month.

The number of tech job postings that specify remote work or hybrid work arrangements as an option continued to trend upward in April, with more than 65,000 positions across the country; software developers, IT project managers, data analysts and jobs in emerging technologies topped the list

Among metropolitan markets, Washington, DC, New York City, Dallas, Los Angeles, and Chicago had the highest volumes of tech job postings. And Dallas, Houston, Philadelphia, Boston and Seattle saw the largest month-over-month increases in postings, according to CompTIA.

March 2023

Tech sector employment, which includes all workers on the payrolls of tech companies, declined in March by an estimated 839 jobs, according to the US Bureau of Labor Statistics (BLS) and IT industry group CompTIA.

Employer job postings for tech positions for March, however, increased by 76,546 month-over-month, for a total of 316,000 openings; the tech unemployment rate remained unchanged from February at 2.2%.

Technology employment across all industry sectors increased by an estimated 197,000 positions for the month, according to CompTIA’s analysis of BLS data. “This represents the highest level of employer hiring activity as measured by job postings in seven months,” CompTIA said in its Tech Jobs Report.

More than 4.18 million people are now employed as IT professionals in the US, according to industry research firm Janco Associates.

“As a forward-looking indicator, the rebound in employer tech job postings is a notable positive,” said Tim Herbert, CompTIA’s chief research officer. “While caution is in order given the state of uncertainty, the data suggests segments of employers may be stepping back into the tech talent market.”

Overall, the US economy added 236,000 jobs in March, according to the BLS, a slight slowdown compared to recent months; that could mean the jobs market may be responding to recent interest rate hikes by the US Federal Reserve.

At the same time the number of jobs being added to the economy dropped slightly, the overall unemployment rate dipped a tenth of a point to 3.5%, remaining near 50-year historic lows.

IT industry advocacy group CompTIA’s March Tech Jobs Report.

The total number of unemployed US workers, at 5.8 million, changed little in March; that measure has shown little net movement since early 2022, according to BLS data.

“The labor market posted solid if not spectacular gains,” Diane Swonk, chief economist and managing director at KPMG LLP, wrote in a blog post. “Hiring in both the public and the private sectors slowed. Hiring by firms with less than 250 workers continues to drive gains in the private sector. Those firms are the most vulnerable to the recent tightening of credit conditions,”

Even as unemployment remains low, there have been a number of high-profile layoffs in the technology industry and elsewhere during the past six or so months; industry experts have said many organizations over-hired during the COVID-19 pandemic and are now having to trim their workforces, a so-called “course correction.”

This year, more than 168,000 workers have been laid off at tech firms, according to industry tracker Layoffs.fyi.

Last month, job search site Indeed fired 15% of its workforce, or about 2,200 employees. The layoffs came from nearly every team and function within the company, CEO Chris Hyams said, and were in response to a job market that has cooled “after the recent post-COVID boom,” he said.

“US total job openings were down 3.5% year-over-year, while sponsored job volumes were down 33%,” Hyams said. “In the US, we are expecting job openings will likely decrease to pre-pandemic levels of about 7.5 million, or even lower over the next two to three years.”

While big tech firms such as Google and Microsoft may be letting workers go, the layoffs aren’t dominated by IT talent. Most of the layoffs are occurring on the business side of the corporate world. In fact, there are fewer IT workers than job openings — a lot fewer.

Positions for software developers and engineers accounted for the largest share of job postings in March, according to CompTIA. Employers are also in the market for IT support specialists, systems engineers and analysts, IT project managers, cybersecurity analysts, and engineers. About one in five tech job postings offer remote or hybrid work arrangements as an option.

A new report from global staffing firm ManpowerGroup found that 77% of employers report difficultly filling job roles, representing a 17-year talent shortage high.

James Neave, head of data science at job search site Adzuna, said despite the latest spate of layoffs, which include Apple and Walmart, job growth has exceeded expectations for 12 consecutive months, “the longest streak since 1998.

“Today’s closely watched jobs report gives another healthy reading on the job market and the strength of hiring,” he said invia email to Computerworld.

On Adzuna, advertised job vacancies in the U.S. totalled 8.3 million in March. As a result, organizations need to continue working to attract and retain highly qualified talent amid shortages and skills gaps, Neave said.

“To win workers, organizations are improving their benefits and providing care for the whole person in such a stressful economic time,” he said. “Boosting benefit offerings also helps to slow staff turnover and reduce the risk of burnout, improving morale as well as the bottom line.” 

February 2023

Tech sector employment fell by 11,184 positions in February, a modest reduction of 0.2% of the total tech industry workforce of more than 5.5 million.

Unemployment in the tech sector also jumped from 1.5% in January to 2.2%, in February, according to data released today by the Bureau of Labor Statistics (BLS) and CompTIA, a nonprofit association for the IT industry and workforce.

The unemployment rate for tech occupations is still below the national rate of 3.6%, which saw a .1% increase from January.

The number of technology occupations in all industries declined by .6% or 38,000 positions, according to CompTIA’s report. Tech occupations in the US economy still total more than 6.4 million workers. Among all tech industries, tech manufacturing added a net new 2,800 jobs, the fifth consecutive month of positive gains.

Employer job postings for tech positions also declined by about 40,000, to just over 229,000 in February. Most metropolitan markets experienced fallbacks from January to February, with a few exceptions, according to CompTIA.

“As expected, the lag in labor market data means prior layoffs announcements are now appearing in BLS reporting,” said Tim Herbert, chief research officer for  CompTIA. “Context is critical. The recent pullback represents a relatively small fraction of the massive tech workforce. The long-term outlook remains unchanged with demand for tech talent powering employment gains across the economy.”

While there have been hundreds of highly publicized layoffs among tech companies, the vast majority of employees being fired are not in IT positions, according to industry analysts. In fact, there remains a dearth in tech talent to fill more than 145,000 IT job openings. 

IT consultancy Janco Associates offered a somewhat more pessimistic view of the IT job market.

“Layoffs, for the most part, did not hit developers. Rather they were focused on data center operations, administrative and HR roles related to recruiting, and DEI (diversity, equity, and inclusion). Some roles, especially in telecommunications and data center operations are being automated and eliminated,” Janco CEO Victor Janulaitis said in a statement. “Driving this is CIOs and CFOs who are looking to improve the productivity of IT by automating processes and reporting where possible. They are focusing on eliminating non-essential managers and staff. They will continue to hire coders and developers.”

The highest demand, Janulaitis said, continues to be for security professionals, programmers, and blockchain processing IT professionals. Other industry research shows data analysts and AI professionals are also in high demand. 

“The general belief there will be an economic downturn is high for many CIOs and CFOs. This is impacting all decisions around hiring new IP pros and increasing technology-related expenditures,” Janulaitis said.

In 2022, 267,000 new jobs were added to the IT market. Those new jobs were in addition to the 213,000 jobs created in 2021.

In 2023, while there are more jobs being added, that number is declining. In January, for example, for the first time in 25 months, there was a net loss in the number of jobs in the IT Job Market. That trend is continuing, Janco said. In the first two months of 2023, the IT job market shrank by 44,900 jobs.

“CIOs and CFOs have started to slow the rate of creating new IT jobs and hiring IT professionals,” Janco said in its report. “The three month moving average for IT job market growth trend for IT professionals shows a significant downward trend. Inflation and recessionary trends are driving this.”

Layoffs and economic uncertainty drove CIOs and CFOs to slow IT hiring in February, according to Janulaitis.

“Layoffs at big tech companies are having an adverse on overall IT hiring. More CIOs are looking at a troubling economic climate and are evaluating the need for increased headcounts based on the technological requirements of their specific business operations,”Janulaitis said.

The growth of the IT job market stopped with a decline of 10,000 jobs in January and 13,400 jobs in February, according to Janco. That was the first loss in the number of IT Pros employed in over 27 months. The three-month moving average of IT job market growth went negative with a trend line that shows a further decay in IT job market growth.”

Overall US employment rose by 311,000 jobs in February, the Bureau of Labor Statistics (BLS) said. That was vastly higher than the 225,000 jobs predicted by economists polled by the Wall Street Journal. In January, about half a million jobs were added, according to BLS data.

The number of people quitting jobs (3.9 million) decreased, in February, while layoffs and other firings (1.7 million) increased. Even with the unemployment rate ticking up slightly, are still nearly two jobs (10.8 million) for every unemployed worker (5.9 million), according to a BLS data. In 2022, the annual average number of job openings was 11.2 million.

Last month, U.S. consumer spending also rose to its highest level in over nearly two years.

Across all industries, the number of people who were without jobs for a short period of time (less than 5 weeks) increased by 343,000 to 2.3 million in February, offsetting a decrease in the prior month. The number of long-term unemployed (those jobless for 27 weeks or more), changed little in February and accounted for 17.6% of the total unemployed or 1.1 million people.

Job postings for technology positions rose the most in scientific and tech services industry sector (35,257), finance and insurance (24,735) and manufacturing (20,246).

Overall, in the US job market, the average hourly earnings grew 4.6% year-over-year, which was down from last year but above the pre-pandemic pace, BLS data showed.

The ongoing tech talent shortage also lifted IT salaries, but future pay increases will be less than expected, according to Janco Associates.

On average, IT salaries rose by 5.61% in 2022 and were expected to increase by as much as 8% this year, according to earlier reports by Janco. 

“Many CIOs’ 2023 IT budgets planned to increase salaries for IT pros to address the inflationary pressures faced by employees are now being reviewed,” Janulaitis said. “Given these facts, we believe that median salaries for IT pros in 2023 will be 3% to 4% salary above 2022 levels, not the 7% to 8% that was budgeted.” 

The mean compensation for all IT pros in 2023 is now $101,323; for IT pros in large enterprises it tops $102,000; and for executives it averages $180,000.

“Companies that do not live up to employees’ expectations may find that even if they are able to get candidates in the door, those candidates leave as soon as a better offer comes along,” Gartner Research analyst Mbula Schoen wrote in a Q&A post this week.. “Additionally, there are increasingly opportunities for IT jobs outside traditional tech companies, so it’s important to look beyond just the tech provider community to truly grasp the state of the tech talent crunch.”

January 2023

The unemployment rate in the technology job market decreased for the second month in a row, dropping to 1.5% in January from 1.8% in December.

Even with the marked drop in unemployment, it was a mixed bag for the technology marketplace, after the U.S. Bureau of Labor Statistics (BLS) issued its January jobs report on Friday. There was a decline in current employment and an increase in employer job postings for potential future hiring, according to CompTIA, a nonprofit association for the IT industry and workforce.

While the overall US unemployment rate dropped to a figure not seen since 1969 (to 3.4%, from 3.5% a month earlier), the number of technology workers hired in January fell into negative territory for the first time in more than two years. Technology occupations throughout the economy declined by 32,000 for the month, representing a reduction of -0.5%, according to CompTIA. Technology companies also shed 2,489 positions in January, according to CompTIA.

Overall, however, the US added 517,000 jobs in January, according to BLS numbers.

The BLS also said on Friday it had significantly revised its November data, describing it as a “major revision reflecting content and coding changes.”

In November 2022, the BLS indicated U.S. technology companies added approximately 2,500 net new jobs versus the mistakenly reported decrease of 151,900 jobs in earlier reporting.

“The change materially affects the sub-sector of tech companies providing search and platform services, while the revisions were a net positive for sub-sectors such as IT services and data,” CompTIA said.

ComTIA also uses employer online job posting data to predict the number of job postings for future tech hiring, and that number reversed last month’s dip and increased by 22,408 to 268,898 for 2023.

The fact that the unemployment rate in the tech market still dropped in January indicates many laid off workers were re-hired and absorbed back into the labor market, according to CompTIA. The tech unemployment rate is also an indication that many of the layoffs occurring within technology organizations are non-technical workers, such as sales, marketing or related business support positions.

Among industries, the highest volumes of job postings for tech positions were reported in the professional, scientific and technical services (40,712), finance and insurance (30,576) and manufacturing (24,269) sectors.

“Despite the unusual backward revision by the BLS and the routine fluctuations in monthly labor market data, much of the big picture tech employment picture remains the same,” Tim Herbert, chief research officer at CompTIA said in a statement. “Undoubtedly, some companies over- hired and are now scaling back. The low tech unemployment rate and steady hiring activity by employers confirms the long-term demand for tech talent across many sectors of the economy.”

While tech companies shed employees over the past few months in highly publicized reports, overall, 2022 saw an increase of about 264,500 new jobs to the IT job Market, according to IT industry consultancy Janco Associates.  Those new jobs were in addition to the 213,000 jobs created in 2021. 

In January, the growth of the IT job market stopped with a decline of 4,700 jobs.  That was the first loss in over 27 months, according to Janco. The three-month moving average of IT job market growth went negative with a trend line that shows a further decay in IT job market growth. At the same time, there is an excess of 109,000 unfilled jobs for IT Pros due to a lack of qualified candidates.

A lack of qualified candidates has lead to increased demand for tech workers raising overall salaries for all IT positions by 5.6%, with small-and-medium-sized businesses seeing an average increase of 7.74% increase, with their median compensation increasing to $100,434 as reported in Janco’s 2023 IT Salary Survey.

U.S.-based employers announced 102,943 cuts in January, a 136% increase from the 43,651 cuts announced in December, according to global outplacement and business and executive coaching firm Challenger, Gray & Christmas, Inc. That’s 440% higher than the 19,064 cuts announced in the same month in 2022, according to Challenger, Gray & Christmas’s report. Forty-one percent of January’s job cuts were in tech.

Yet demand for those to fill jobs requiring tech skills is rising.

“That’s a ton of expertise missing from an industry that needs the brightest to get brighter,” said Vince Padua, CTO at Axway, a tech company that sells an API management platform.

And it’s going to get worse, he added, as 86% IT leaders expect an expertise gap increase in coming years.

“As cloud computing, AI and microservices are developed and adopted, the skills required to support them constantly evolve,” Padua said. “Companies need more employees with the right skills and experience – plus IT infrastructure and enterprise software experts with specialized skills in cybersecurity, data analytics and cloud architecture.”

IT jobs took the top spot in a list of the 25 best jobs in the US, according to online job site Indeed. The top job slot went to full stack developer, which offers a median annual salary of $130,000 and allows for a mostly remote or hybrid workplace..

Eight tech jobs were among the top 10 positions on Indeed’s list this year; that compares with just two tech jobs in the top 10 on last year’s list. In 2022, tech jobs were moving down the top jobs list; now, a year later, tech jobs are surging upward. This year, 11 of the top 25 jobs, or 44%, were tech positions. By comparison, in 2022, just 25% of the top 25 jobs were tech-related.

“Based on our analysis, the IT job market and opportunities for IT professionals are there but not in as broad in scope as in 2022. Layoffs, for the most part, did not hit developers.  Rather they were focused on data center operations, administrative and HR roles related to recruiting, and DEI (diversity, equity, and inclusion),” said Janco CEO Victor Janulaitis.

Some roles, especially in telecommunications and data center operations are being automated and eliminated, Janulaitis noted, but those operations will continue to hire coders and developers.

The highest demand continues to be for security professionals, programmers, and blockchain processing IT professionals, according to Janco. Currently, there are over 109,000 unfilled jobs in the IT job market — a drop from 216,000 in November.

Janulaitis blamed continued concern over a possible recession as one reason organizations are eliminating jobs.

“More CIOs are looking at a troubling economic climate and are evaluating the need for increased headcounts based on the technological requirements of their specific business operations,” Janulaitis said.

According to the latest BLS data analyzed by Janco, there are now just over 4.2 million jobs for IT Professionals in the US., and layoffs at big tech companies are having an adverse on overall IT hiring.

“The possibility of the economic downturn is very likely and is impacting all decisions that increase technology-related expenditures. Work from home is being minimized as companies are requiring employees to be in the office at least 3 to 4 days a week,” Janulaitis said. “Mid-level managers are now having to justify most positions where the IT Pro is not working in the office.  Companies that are forced to hire replacements, do so with the caveat that payroll costs remain flat. “

The 2023 IT budgets increased salaries for IT pros to address inflationary pressures faced by employees.  Those are now being reviewed. Given those facts, Janco believes that median salaries for IT Pros in 2023 will be 3-4% salary above 2022 levels, not the 7% to 8% that was budgeted at the end of 2022.

“With this as a background, Janco has just revised downward its forecast for the growth of the IT Job Market in 2023 to just over 160,000 from 174,000 new jobs,” Janulaitis said. “That will be less growth than in 2021 and 2022 but still at high levels.”

December 2022

Even as some high-profile layoffs have lead the news over the past few months, the US added 223,000 jobs in December, including 17,600 positions at tech companies, according to the US Bureau of Labor Statistics (BLS) and other research.

Technology job gains were recorded in four of five sector categories. It’s the 25th straight month of net employment growth in the tech industry, according to a report by CompTIA, a nonprofit association for the IT industry and workforce.

The overall US unemployment rate dropped from 3.7% in November 2022 to 3.5% in December, according to BLS data. In the technology sector, the unemployment rate dropped from 2% in November to 1.8% in December, according to CompTIA.

“Another wave of positive tech employment data speaks to the many moving parts of a complex labor market,” Tim Herbert, chief research officer at CompTIA, said in a statement. “Despite the layoffs there continues to be more employers hiring tech talent than shedding it.”

CompTIA’s analysis also showed that 30% of all tech jobs postings are for positions in emerging technologies, such as artificial intelligence, or in roles requiring emerging tech skills.

Within the tech sector, three occupation categories lead December hiring: IT services and custom software development (+7,200 jobs), other information services, including search engines (+6,600 jobs) and data processing, hosting and related services (+5,600 jobs).

CompTIA

The positive news was countered by a second consecutive month of lower employer job postings for future tech hiring. Future tech hiring is one metric CompTIA uses to predict how many job openings will be available over the next year. Future tech hiring declined for the second consecutive month, but still totaled more than 246,000 in December, down from 270,000 in November, 2022.

Also, the organization cautioned, recent layoff announcements by technology companies may not show up immediately in government reports, such as today’s BLS “employment situation” report, a CompTIA spokesperson said.

In spite of that, in the first quarter of 2023, the IT industry will lead all others in hirings, according to a new report from global staffing firm ManpowerGroup.

While companies are expected to hire fewer technology workers this quarter than the previous one (6% less) or even Q1, 2022 (14% less), ManpowerGroup’s survey of just under 39,000 employers in 41 countries revealed overall there will be a 23% increase in hiring.

ManpowerGroup

When considering how staffing levels will change during the first quarter, employers in 39 of 41 countries and territories surveyed anticipate a net positive hiring outlook, the report stated.

Organizations in the IT industry reported the most optimistic outlook for Q1, 2023 with an expected 35% increase in hiring; that was followed by Financials & Real Estate (28%), and Energy & Utilities (+26%).​

Geographically, North American organizations expect to increase hiring by 31%; US organizations expect a 29% increase in hiring and Canadian organizations expect at 34% increase. Large organizations with more than 250 are more than twice as optimistic as small businesses (with less than 10 employees) to hire in the coming quarter with outlooks of 29% and 13%, respectively.

Wanting to hire is one thing and actually being able to find tech talent is another. Currently, there is a dearth of tech talent available.

Despite strong optimism to hire, the industry faces a talent shortage where 76% of IT industry employers report difficulty finding the hard and soft skills needed, according to ManpowerGroup’s survey.

“This recovery is unlike any we have ever seen [and] demand for skills is at record highs in many markets, and unemployment levels remain high while workforce participation stagnates,” the report said.

ManpowerGroup

Because of the lack of available talent, the lead time for filling an open IT position is now several months, according to a new report by business consultancy Janco Associates.

“If the position to be filled is a replacement for some who has left the enterprise, training time has to be factored in. This is just one of the issues faced by CIOs,” Janco stated in its 2023 IT Salary Survey, which included interviews more than 142 CIOs, CFOs, and HR professionals to identify key CIO staffing Issues

Organizations have addressed hiring challenges by removing college degree requirements from job postings and by creating apprenticeship programs to train new candidates.

“With the limited labor supply of IT professionals, every hiring mistake is magnified,” Janco’s report stated.

Janco Associates

In Janco’s review of hiring failures based on survey responses, it found two factors that stood out over others. Interpersonal issues associated with these failures (29%) and poor corporate culture fit (28%) with the others. Those issues, Janco argued, can mostly be filtered out during the recruiting and interviewing process.

November 2022

For two straight years, the technology sector has added jobs every month.

In November, US tech companies added 14,400 workers, and tech jobs in all industry sectors grew by 137,000 positions, according to a new report from CompTIA

While the needle on overall US unemployment remained unchanged in November at 3.7%, for the technology sector it dropped to 2% from 2.2% in October, according to Bureau of Labor Statistics figures compiled by CompTIA, a nonprofit association for the IT industry and workforce.

CompTIA

So far this year, tech industry jobs grew by 207,000 positions, according to BLS data.

“The hotter-than-anticipated tech jobs report confirms there are still many more employers hiring tech talent than shedding it,” said Tim Herbert, CompTIA’s chief research officer. “It’s certainly premature to dismiss concerns over the health of the economy, but this should be a reassuring sign for the tech workforce.”

The growth in the tech sector belies an economy beset by high inflation and what many still believe is an impending recession. And although inflation slowed to 7.7%, it is still well over the 2% target set by policymakers at the Federal Reserve Bank.

In November, nearly a dozen big name companies announced layoffs — some in the thousands, including Amazon, Cisco and HP. But experts believe the targeted layoffs, which have been ongoing over the past three months, are mostly a result of poor hiring strategies.

Due to a dearth of tech talent over the past two years, companies rushed to hire, bringing in a raft of tech workers with seven to 10 years’ experience and highly specialized skills.

On top of that, the companies tended to pay two to three times more than what they would have for someone with less experience but with the right education, aptitude, and attitude to be part of a sustainable workforce, according to Tony Lysak, CEO of The Software Institute, which offers IT consulting and education services.

“We need them, and can’t get them, so let’s pay more,” said Lysak, summing up how many companies have approached hiring during the past two years.

According to IT employment consultancy Janco Associates, the latest BLS data shows there are now just shy of four million jobs for IT professionals in the US. Janco sees this trend of IT jobs increases continuing but at a slower pace in the future. Layoffs will continue as companies seek to improve productivity levels.

“Based on our analysis, the IT job market and opportunities for IT professionals will continue to be positive but not as broad in scope as in the first three quarters of this calendar year,” Janco CEO Victor Janulaitis said in a statement. “CIOs and CFOs are looking to improve the productivity of IT. They are focusing on eliminating ‘non-essential’ managers and staff. They will continue to hire coders and developers. The highest demand continues to be for programmers, blockchain processing, and security professionals. There still are over 200K unfilled jobs in the IT job market.”

IT salaries for existing IT staff and middle managers increased by just under 3% while new hires were paid 5% to 6% more than existing staff, according to Janco’s Mid Year 2022 IT Salary Survey. “In conversation with several CIOs, we observed that starting pay rates for new hires were in the 8% to 10% range a few months back, but this is not the case currently,” Janulaitis said.

November hiring by technology companies was broad-based across occupation categories, led by IT services and custom software development (+8,100). Employment growth also occurred in data processing, hosting and related services (+4,100), other information services, including search engines (+2,100), and computer and electronic products manufacturing (+1,900).

CompTIA

Employer job postings for future tech hiring fell back in November, but still totaled nearly 270,000. Openings for software developers and engineers accounted for about 28% of all tech jobs postings. Demand for IT support specialists, systems engineers, IT project managers, and network engineers was also solid.

While major tech hubs recorded the largest numbers of job postings for tech positions, ‘under the radar’ markets showed notable increases in employment opportunities, including Topeka, Kan.; Virginia Beach, Va.; Worcester, Mass.; and Riverside, Calif. Among industries, the professional, scientific, and technical services sector had the most tech job postings (41,188), followed by finance and insurance (35,132) and manufacturing (31,036).

CompTIA

CompTIA’s analysis also showed 30% of all tech jobs postings are for positions in emerging technologies, such as artificial intelligence, or in roles that require emerging tech skills.

Janco’s report also shows corporate executives are challenged by inflation and the economic downturn. Those executives are reluctant to hire replacement employees at salaries that are significantly higher than those who left as part of the Great Resignation. In their 2023 salary budgets for IT pros, “CIOs are trying to address the inflationary pressures faced by employees. We believe that starting salaries for IT Pros in 2023 will be 6% to 7% salary above existing levels,” Janulaitis said.

October 2022

Tech firms in October hired between 15,300 and 20,700 workers (depending on who’s doing the counting), marking roughly two straight years of hiring growth in the industry, according to two new employment reports.

So far this year, tech industry employment has increased by 193,900 jobs, 28% higher than the same period in 2021, according to a jobs report from CompTIA, a nonprofit association for the IT industry and workforce. 

In contrast, technology job postings by tech and non-tech companies had been on a five-month downward slide until last month. Tech workers employed throughout the economy, regardless of industry, declined by 116,000 last month, according to CompTIA. CompTIA’s report is based on the latest US Bureau of Labor Statistics (BLS) data.

“The data is roughly in line with expectations,” Tim Herbert, chief research officer at CompTIA, said in a statement. “Tech hiring activity remains steady, but there are undoubtedly concerns of a slowing economy.”

CompTIA

In October, the number of tech workers employed throughout all industries grew by 10,000 over the previous month, according to CompTIA.

Most of the issues affecting the economy are due to supply chain problems, according to Victor Janulaitis, CEO of Janco Associates, which also released its IT jobs report on Friday.

“If China opens up and supply chains will improve, that should lessen the recessionary pressures that are driving the tech giants to reduce staff,” Janulaitis said in a statement. “Also, the results of the election in the US will provide an opportunity to improve the economic climate.”

Tech job postings reflect the total of “help wanted” ads companies listed last month. There were 317,000 such postings in October, according to CompTIA. It was the first time since April 2022 that the number of job postings increased over the prior month.

CompTIA also noted that tech manufacturing employment is up 43% compared to the same period last year.

CompTIA

While the tech industry unemployment rate ticked up slightly to 2.2% in October from 2.1% in September, it remained well below the overall US unemployment rate, according to CompTIA’s report. The overall US unemployment rate also ticked up to 3.7% in October.

CompTIA’s jobs report differs somewhat from Janco Associates’s figures. Janco reported 15,300 new hires by tech companies in October; that compares to 13,700 job listings added by the tech industry the previous month.

There are now a total of 3.98 million jobs for IT professionals in the US, according to the BLS data analyzed by Janco.

“Based on our analysis, the IT job market and opportunities for IT professionals will continue to be positive, but not as broad in scope as in the first three quarters of 2022,” Janulaitis said in a statement. “CIOs and CFOs are looking to improve the productivity of IT.  That means they are focusing on eliminating “non-essential” managers and staff. They will continue to hire coders and developers.”

CompTIA

The highest demand in IT will be for programmers, blockchain processing, and security professionals, according to Janulaitis. Much of the hiring will be limited to filling positions that have been approved and are unfilled — not staff expansion.

Within the tech industry, the bulk of new hiring occurred in three sector categories, according to CompTIA:

• IT services and custom software development (+8,800)
• Other information services, including search engines (+6,800)
• Computer and electronic products manufacturing (+5,400)

In Janco’s mid-year 2022 IT Salary Survey, it found IT salaries for existing IT staff and middle managers increased by just under 3%, while new hires were paid 5% to 6% more than existing staff.  “In conversation with several CIOs, we observed that starting pay rates for new hires were in the 8%-10% range a few months back, but this is not the case currently,” Janulaitis said.

The disparity in pay between veteran IT workers and new hires is a point of contention and has likely led to some problems in worker motivation, according to Sinem Buber, lead economist with ZipRecruiter. When new employees are hired, they often come in with pay and benefits equal to or better than veteran employees. Even as companies have raised wages, it’s often across the board, ignoring seniority.

“So, the link between hard work and raises is broken,” Buber said.

CompTIA Remote work hiring trends on the upswing

Remote work shows no signs of slowing down, according to CompTIA. Employer job postings for tech positions that specify remote work or work-from-home options continue to increase, with a year-to-date rate of 34% compared to 27% in 2021, and 22% in 2020.

Major tech hubs saw significant month-over-month increases in tech jobs postings, including Boston (+2,732), New York City (+1,459), San Francisco (+884) and San Jose (+864). The top industries for tech job postings were professional, scientific, and technical services (50,688); finance and insurance (35,500); and manufacturing (34,488), according to CompTIA.

Positions for software developers and engineers led the October job postings (85,796). “There is also strong demand for IT support specialists, IT project managers, systems engineers and network engineers,” CompTIA said.

September 2022: Janco analysis

IT job growth has continued each month for over a year, and in the last 12 months 202,800 jobs have been added, according to the latest US Bureau of Labor data, which was analyzed by IT consultancy Janco Associates.

At the same time, CIOs and CFOs have started to slow the rate at which they’re creating new IT jobs and hiring due to inflation and recession fears, according to Janco’s latest report.

“Based on our analysis, the IT job market and opportunities for IT professionals will continue to be positive, but not as broad in scope as in the first nine months of 2022,” said M. Victor Janulaitis, CEO of Janco Associates. “CIOs are still posturing to hire staff and expand technologies to address blockchain processing and security applications based on market conditions. However, most hiring will be limited to filling positions open due to attrition, not staff expansion.”

U.S. tech firms added workers for the 22nd consecutive month, and companies across the economy hired an estimated 84,000 new tech workers in September, according to the latest Tech Jobs Report from CompTIA.

Job postings for new hiring were down 12% from August, but still totaled just over 300,000. Positions in software development and engineering, tech support, tech project management, systems engineering, and network engineering were in highest demand, according to CompTIA.

CompTIA

About 30% of all postings were for positions in emerging technologies or in jobs that require emerging tech skills. Positions that offer remote work or work from home as an option surpassed 109,000.

Another new report by UK-based job search engine Hired showed that, unlike 2021, when companies were hiring faster than in years prior, the overall time to hire job seekers in 2022 slowed across the US, UK, and Canada. UK companies are now taking 68 days on average to fill open positions. US companies aren’t moving much faster, taking 60 days (up from 52 days in 2021). In Canada, it’s now 54 days. (Remote roles took 40 days to fill – that’s slower than in 2021, but the shortest time to hire overall, Hired said.

“Why? It’s not clear yet,” Hired said in its report. “Are jobseekers taking longer to evaluate opportunities? Or are employers moving candidates through the funnel more carefully? While this indicates an increase in the time to fill roles, it doesn’t equal an overall slowdown in tech hiring.”

Data from Hired indicates employers offering remote roles have a hiring edge over those requiring hybrid or on-site jobs. Since June 2021, candidates showed a preference for remote-only roles.

In January, 18% of active jobseekers indicated they only wanted remote roles. By May, preference for “only remote” roles climbed to 31% of all active jobseekers on Hired’s platform, and rose another percentage point to 32% in June. By June, 93% of candidates showed a preference for remote or hybrid jobs.

Janco Associates

Throughout the year, IT salaries in the US and Canada (except for junior candidates with less than two years of experience) saw significant growth. Mid-level US candidates with four to six years of experience saw the biggest jump from $146,000 to $154,000 between 2021 and 2022. Remote salaries for all candidates, except the most junior, also saw significant growth; on average they jumped by $7,000 to $8,000 from 2021 to 2022.

CompTIA September 2022: CompTIA analysis

Tech companies added 25,500 workers last month, one of the strongest hiring months so far this year, according to new data from the US Bureau of Labor Statistics (BLS) and industry analysts.

So far this year, employment in the tech industry has increased by 175,700 jobs, 46% ahead of 2021 — and 92% ahead of 2019, according to CompTIA, a nonprofit association for the IT industry and workforce. (The total includes all employees —technical and non-technical — on the payrolls of tech companies.)

“Stability in tech hiring continues to be an over-arching theme this year,” said Tim Herbert, chief research officer at CompTIA. “Despite all the economic noise and pockets of layoffs, aggregate tech hiring remains consistently positive.”

According to the latest BLS data, analyzed by IT consultancy Janco Associates, there are now 3.97 million jobs for IT Professionals in the US. For 24 months in a row, there has been an increase in the number of jobs added to the IT job market. Janco sees this trend continuing, according to its latest report released Friday.

CompTIA

The unemployment rate for tech occupations rose to 2.3% in August from 1.7% in July, according to CompTIA. There are likely two reasons for it jump: the overall US unemployment rate increased, as well, and some large tech firms announced layoffs, Herbert noted.

“The other component is we’ve seen a rebound in consumer confidence and worker confidence,” Herbert said. “So, it can also be attributed to tech workers feeling a renewed sense of confidence, and so they’ve quit their job and they’re looking for new opportunities. That was far more prominent earlier this year and last year with the ‘Great Resignation.’”

The number of workers quitting their jobs remained above 4 million in August, according to BLS data. Since June 2021, more than 4 million people have quit every month, according to BLS data, giving rise to the trend known as the Great Resignation. The trend reflects a deep dissatisfaction by many workers with their employment situations. The ongoing global pandemic pushed workers to rethink their careers, work/life balance, long-term goals, and working conditions.

Overall employer job postings for tech positions eased in August to just under 320,000 from 372,000 in July, with 31% of jobs posted last month for positions in emerging technologies, such as artificial intelligence, machine learning and IoT, or in roles that require emerging tech skills, such as data analytics and automation software.

“A lot of the technology is mature enough now that a lot of positions are implementing automation solutions, robotic process automation,” Herbert said. “Next-generation roles include cybersecurity, and broad categories of automation, so, marketing automation and HR automation.”

From January through August 2022, tech job postings where employers specify remote work or work from home as an option were up 56% over last year —and up 281% from the pre-pandemic year of 2019, according to CompTIA.

“The one thing that jumped out at me, to no surprise, was the trend toward remote work that I think is now in a semi-permanent state,” Herbert said.

The increase in remote employment was highlighted by the leap in tech job postings in states such as Wyoming, Montana and Alaska, Herbert said.

CompTIA

Even as hiring was up, the number of job openings dropped, indicating the pace of new job vacancies could be slowing, according to Janco Associates. Its data is based on the latest BLS statistics.

There is some slowing in hiring as fears of a significant downturn or recession are on the horizon, Janco’s report stated.

“CIOs and CFOs now are more cautious than they were in the first quarter.  CIOs do not have a clear understanding of how a downturn will impact their bottom line.  Most still are hiring but at a slower pace,”Janco CEO M. Victor Janulaitis wrote in the report. “Some companies have stopped hiring and started laying off employees.”

“With all that, the IT job market remains tight with an average of 200,000 IT professionals jobs that are not filled due to a lack of qualified candidates,” Janulaitis continued. “The number of unfilled IT jobs has peaked from over 260,000 in April to 210,000 in July. That should still be enough of a buffer to keep hiring of IT pros on a positive track.”

Janco Associates

Janulaitis also said new IT hires are on average receiving salaries that are 5% to 6% above pay for existing positions — and in some cases as much as 10% higher; The higher starting pay is needed to attract the best IT candidates. That salary disparity, however, is driving dissatisfaction and an increase in attrition rate among existing employees, according to Janulaitis.

“The challenge CIOs face will be how to keep the balance between the existing budget, providing salary increases to existing employees that address inflation and higher commuting costs, and having sufficient resources available to achieve the enterprise’s technology and bottom line objectives,” Janulaitis said.

The BLS doesn’t track tech industry jobs directly. Instead, the agency uses the “information sector” as a proxy for tech employment because there are tech jobs in most industries, and therefore technology is not an industry in and of itself.

The nation’s unemployment rate rose from 3.5% to 3.7% in August, with the number of unemployed rising by 344,000 to 6 million. 

Overall, the US economy added 315,000 jobs in August, which was more than economists had predicted, but still far less than the 526,000 positions added in July – a record month for jobs.

Professional and business services added 68,000 jobs in August, according to the BLS. Within the industry, computer systems design and related services added 14,000 positions; management and technical consulting services grew by 13,000; and scientific research and development services increased by 6,000. Over the past 12 months, professional and business services has added 1.1 million jobs, according to the BLS.

“CIOs and CFOs now are more cautious than they were in the first quarter. CIOs do not have a clear understanding of how a downturn will impact their bottom line,” Victor Janulaitis, CEO of Janco Associates said in a report last week. “Most still are hiring, but at a slower pace. Some companies have stopped hiring and started laying off employees.”

With all that, the IT job market remains tight, with an average of 200,000 IT professional jobs that are not filled due to a lack of qualified candidates, according to Janulaitis. If there is a major recession, many companies will choose not to fill those new open positions.

“That should be enough of a buffer to keep the hiring of IT pros on a positive track,” he said.

August 2022

Despite a number of sizeable layoffs at high-profile companies in recent months, the tech sector continued to lead all others in low unemployment rates in July, according to a new report from CompTIA, a nonprofit association for the IT industry and workforce.

Tech occupations across all industry sectors increased by an estimated 239,000 positions last month, according to an analysis of US Bureau of Labor Statistics (BLS) data by CompTIA.

Tech industry employment saw a net gain of 12,700 workers, the 20th consecutive month of growth. So far this year, the tech sector has gained 143,700 jobs, an increase of 55% year-over-year, according to CompTIA. The unemployment rate for tech jobs was just 1.7% in July (1.3% for women, 1.8% for men), roughly half the overall US unemployment rate of 3.5%.

Employer job postings for tech positions approached 484,000 in July, a slight decrease from the previous month but still at a near record level. Through the first seven months of 2022, US companies listed approximately 3.1 million jobs postings for tech positions, up 49% compared to 2021.

“The tech jobs market has repeatedly outperformed in the face of real and perceived economic weakness,” Tim Herbert, chief research officer at CompTIA, said in a statement. “The data confirms that for every layoff announcement there are other employers stepping in to take advantage of tech talent hiring opportunities.”

CompTIA

Meanwhile, since June 2021, more than 4 million people have quit their jobs every month, according to BLS data, part of a trend known as the Great Resignation. The trend  reflects a deep dissatisfaction by many workers with their employment situations. The ongoing global pandemic has enabled workers to rethink their careers, work/life balance, long-term goals, and working conditions.

Some of the top reasons workers quit this year are unhappiness with how their employer treated them during the pandemic (19%), low pay or lack of benefits (17%), and a lack of work-life balance (13%), according to a survey by employment listing website Joblist.

The BLS doesn’t track tech industry jobs directly. Instead, the agency uses the “information sector” as a proxy for tech employment because there are tech jobs in most industries, and therefore technology is not an industry in of itself. 

CompTIA

Within the tech sector, three occupation categories recorded job growth in July – other information services, including search engines (+6,800); data processing, hosting and related services (+4,100); and computer and electronic products manufacturing (+3,300). Hiring in the IT services and custom software development category was flat, while telecom-related occupations declined (-1,400), according to CompTIA.

About one in five tech job postings in July were for positions requiring two years or less of experience. About half specified three to five years of experience, while 13% sought candidates with nine or more years of experience, CompTIA said.

Many employers, even those in tech industries, are ending college degree requirements for many job openings. Instead, organizations are focusing on the skills, experience, and personality traits of job candidates. The sea change opens up tech jobs to a more diverse pool of candidates.

CompTIA

Software developers and engineers are the most in-demand positions employers are looking to fill — accounting for nearly 148,000 job postings last month. There is also a strong job market for IT support specialists, IT project managers, systems engineers and architects, and network engineers and architects. Positions in emerging technologies or jobs requiring emerging tech skills accounted for one-third of all postings in July.

Faced with a dearth of workforce talent, many tech companies and others are hiring through non-traditional approaches that include coding bootcamps, low-code training, and a focus on population areas outside the norm.

July 2022

Over the past three months, IT job openings for entry-level positions have declined significantly, according to a new report.

Job openings for entry-level tech workers declined from 29,500 in April to 24,000 in May and to 18,400 in June, according to IT employment consultancy Janco Associates.

Janco’s report, which was compiled from US Bureau of Labor Statistics (BLS) and survey data, said the downward trend is the result of several factors — the most critical of which is an increasing belief among C-level executives that we are already or soon will be in a recession.

In creating its May forecast for future IT hiring, Janco found that almost all 217 CIOs it surveyed are planning on:

• Limiting the extension of existing contracts for contract workers and consultants beyond the 3rd quarter of the year.
• Managing the full-time employee headcount to budgeted levels through the end of this year.
• Not replacing departing employees who do not have critical IT skills and/or enterprise-specific operational knowledge.

“In our interviews, we have found that Wall Street has stopped hiring, and a number of job offers for recent IT college graduates have had offers that were extended pulled back,” Janco’s report stated. “The initial indicators from the monthly BLS data for June seem to be reinforcing those findings.”

Janco’s report noted that some organizations have already started the process of layoffs.

• Netflix, PayPal, Getir, Klarna, Bolt, and Carvana instituted layoffs in May.
• Coinbase will cut 1,100 jobs, about 18% of its global workforce.
• Microsoft is slowing down its hiring “to better align its resources.”
• Meta (Facebook) and Twitter have frozen hiring for some departments.

Gartner research shows that just 4% of US companies have started laying off employees, while 7% have frozen hiring and 15% have started to slow down hiring.

Janco Associates

Hiring is still robust for experienced IT pros —particularly for certain job titles, including security-related positions and in-demand technology, such as blockchain and e-commerce positions — but entry-level candidates are finding it more difficult to find new jobs, according to Janco.

Overall, the number of open jobs in the US at the end of May was 11.3 million, a drop from 11.7 million in April, according to the BLS’s May Job Openings and Labor Turnover Survey (JOLTS) report. Despite the drop in open requisitions, the U.S. added 390,000 jobs in May; The unemployment rate also held at 3.6%, and there were almost two job openings for each unemployed American. The number and rate of workers quitting their jobs remained almost unchanged at 4.3 million and 2.8%, respectively.

The impact of inflation and the potential of a significant downturn is not reflected in the preliminary budgets for 2023. Most CIOs and CFOs are trying to determine what they will do if that downturn occurs, Janco reported.

Janco also publishes a biannual salary survey in January and July. The just-published survey results showed that IT salaries were on the rise in the first six months of 2022. For the first time, median salaries for all IT pros in large enterprises exceeded $100,000.

Midsized companies were offering the greatest salary increases, which averaged north of 4% for IT middle managers and staff. IT executives saw an average 3.04% salary increase this year.

Large enterprises were more miserly, with staff receiving a 3.27% average increase and executives and middle managers earning a 3.47% and 1.20% average boost, respectively.

The unemployment rate for tech occupations fell to a near-record low in May, and employer job postings for tech positions passed 443,000, according to an analysis of the latest labor market data by CompTIA, a nonprofit association for the IT industry and workforce.

“The already tight labor market just became even tighter as competition for tech talent reaches near-record levels,” said Tim Herbert, chief research officer at CompTIA. “For any employer relying on the old hiring playbook, it’s time to rethink approaches to recruiting and retention.”

Employers throughout the US economy are stepping up their search for tech workers and tech companies continue to expand payrolls, according CompTIA. Specifically, tech firms added 75,200 workers through the first four months of 2022.

More than 190,000 new IT jobs will be created in 2022, according to IT employment consultancy Janco Associates. The IT job market now has more than 3.85 million positions in the US, with about 130,000 of those positions unfilled, Janco’s report stated.

Some of the top tech jobs in terms of hiring and pay include software developer/engineer, IT project manager, IT support specialist, systems engineer/architect, and network engineer/architect, according to CompTIA’s jobs report.

Tech workers employed in the cloud space saw some of the greatest salary increases over the past year, according to a new salary survey from O’Reilly Media, an online IT training provider. According to the report, cloud-focused workers are the most sought-after tech talent as a growing number of organizations of all sizes utilize cloud tools and services.

The survey revealed that cloud professionals are paid an average yearly salary of $182,000. Report findings also show the impact of the great reshuffle within the tech sector, with 20% reporting they’ve already changed employers over the last year, and 25% of respondents planning to find new employment with better compensation, raising a question of whether the great reshuffle will continue.

Janco Associates

The average salary increase over the past year for cloud workers was 4.3%. The average salary for women, unfortunately, is 7% lower than the average salary for men, the survey also found.

The highest-paid job titles include directors ($235,000) and executives ($231,000), followed by architects, “leads,” and managers ($196,000, $190,000, and $188,000, respectively).

“During the pandemic, we witnessed millions of workers resign from companies in an effort to reconfigure their careers and take deliberate steps toward new job opportunities with higher wages and better alignment between their work and life goals,” said O’Reilly President Laura Baldwin. “With these workers in such demand, we anticipate the great tech exodus to continue unless employers step up with competitive pay, substantial benefits, remote work flexibility, and on-the-job learning and development.”

June 2022

Technology companies added workers for the 18th consecutive month and employer job postings for tech occupations reached a new high in May, according to an analysis of the latest employment data by a nonprofit association for the IT industry and workforce.

Technology industry level companies added 22,800 net new workers in May. Through the first five months of 2022 employment increased by 106,700 positions and is 69% ahead of the same period versus 2021, according to an analysis of the U.S. Bureau of Labor Statistics (BLS) jobs report by industry association CompTIA.

Employer hiring activity as measured by job postings for tech positions totaled 623,627 for the month of May and nearly 2.2 million year-to-date, which represents a 52% increase versus the same period of the previous year.

“The data speaks to the broad-based nature of the tech workforce,” Tim Herbert, chief research officer at CompTIA, said in a statement. “It also speaks to the many factors affecting employment and situations where sectors or companies easing up on hiring may be offset by sectors or companies increasing hiring.”

The unemployment rate for the IT sector did edge up slightly in May to 2.1% from 2.0% the previous month . The unemployment rate for tech occupations, however, remained remarkably low compared to the overall national unemployment rate of 3.6%.

“In an analysis of the latest BLS data we have found the number of jobs created for IT professionals continues to grow. However, there are some clouds for IT pros’ job prospects six to twelve months in the future.” said M. Victor Janulaitis, CEO of  IT employment consultancy Janco Associates. “The primary driver is inflation and high energy costs which is causing concerns that the economy will slow later in the year and potentially have an extended recession in 2023.”

Janco Associates, which did its own analysis of the BLS jobs report, found over the past year more than 20,000 new IT positions were added each month. That surge has begun to cool a bit with 17,000 new IT jobs created in May. 

Janco Associates

All signs point to that growth continuing but at a slower rate of 13,000 to 14,000 new jobs added per month through out the rest of the year. By the end of 2022, Janco forecasted that 191,000 new IT Jobs will be added.

Currently, there are more than 3.9 million unfilled IT job positions in the US, according to Janco.

“That is driven by the fact that qualified candidates can not be found,” Janulaitis said. “The first sign that the growth of the IT job market is slowing will be the reduction in that number as companies will just pull back on trying to recruit those unfilled positions.”

So far in 2022, the IT job market has grown by 93,400 jobs, which is 43,000 more  than the for the same period in 2021. If there is a downturn, as some predict, one of the reactions by CEOs will be to implement hiring freezes that will result in a decrease in the growth of the IT job market, according to Janulaitis.

CompTIA

“Based on our analysis, the IT job market and opportunities for IT professionals will continue to be positive but not as broad in scope as last year. CIOs are still posturing to hire more staff and expand technologies to address blockchain processing and security applications based on market conditions,” Janulaitis said. “However recent events, increased energy cost, and the specter of high inflation will harm IT job market growth.”

Positions for software developers and engineers (204,084) accounted for nearly a third of all employer tech job postings in May, an increase of more than 77,000 from April, according to CompTIA. IT project managers, IT support specialists, systems engineers and architects and network engineers and architects also saw market increase in hiring.

One-third of all job postings were for positions in emerging technologies or jobs requiring emerging tech skills.

Industries that saw some of the hottest hiring trends includeded scientific and technical services, finance and insurance, manufacturing, information, retail trade, health care and social assistance, public administration and educational services. The search for tech talent was widely dispersed across geographies, as well. Four metro areas (New York City, Dallas, Los Angeles and Washington) recorded tech jobs postings totals that surpassed 31,000 positions.

Hiring in the IT services and custom software development category led May’s tech sector job growth with more than 13,100 new positions. Hiring in data processing, hosting and related services, computer and electronic products manufacturing and other information services, including search engines also increased. Conversely, jobs in telecommunications declined, according to CompTIA’s report.

April 2022

The IT job market size grew by 17,000 jobs in April, according to new data from IT employment consultancy Janco Associates.

Over the past three months, 43,200 Jobs have been added to IT Job Market, a pace of expansion exceeds 2021, the firm stated in its latest research post.

In 2021, 213,100 jobs were added to the IT Job Market. That not only replaced the jobs lost during the pandemic, but it also expanded the growth to a level that exceeded the pre-pandemic levels. (Janco bases its information on data from the US Bureau of Labor Statistics — the BLS.) 

“In interviews with both CIOs and HR professionals, Janco has found that hiring IT professionals is at a record high level. This, even with inflation and the specter of a possible economic downturn,” Janco stated. “All signs point to that growth continuing.”

While all IT jobs lost during the pandemic have been recovered, the hiring of IT professionals is now being hindered by a lack of qualified individuals, according to the latest statistics.

The April monthly tech jobs report released by the CompTIA industry association showed the tech industry added 12,300 jobs from February to March, 2022. Software developers (3,613) and systems engineers/architects (3,126) led the pack in terms of new positions available.

Software developers and engineers are far and away the most sought-after positions companies need to fill, with more than 115,000 job postings across the US, according to CompTIA. IT support specialists, IT project managers, systems engineers and architects, and network engineers and architects are also in high demand.

“By all accounts this was an exceptionally strong start to the year for tech employment,” said Tim Herbert, chief research officer at CompTIA. “The arms race in recruiting and retaining tech talent undoubtedly challenges employers in direct and indirect ways.”

The unemployment rate for tech occupations fell to a near-record low, as tech firms added workers for the 16th consecutive month and employer job postings for tech positions surpassed 400,000 in March, according to an analysis of the latest labor market data by CompTIA.

“The already tight labor market just became even tighter as competition for tech talent reaches near-record levels,” Herbert said in a statement. “For any employer relying on the old hiring playbook, it’s time to rethink approaches to recruiting and retention.”

IT jobs across the US increased by 19,000 in March. The unemployment rate for tech occupations is 1.3%, its lowest level since June 2019 and about one-third the current national unemployment rate (3.6%).

Janco is forecasting more than 138,000 new IT jobs will be created in 2022. The IT job market now has more than 3.85 million positions in the US. As of December 2021, Janco reported 3.72 million IT positions in the US.

“Based on our analysis, the IT job market and opportunities for IT professionals will continue to be positive, but not as broad in scope as in the last quarter of 2021,” Janco CEO M. Victor Janulaitis said in a statement. “CIOs are still posturing to hire more staff and expand technologies to address blockchain processing and security applications based on market conditions. However recent events, increased energy cost, and the specter of high inflation will harm IT job market growth.”

Janco

IT job growth in recent years.

According to the BLS, employment in computer and information technology occupations is projected to grow 13% from 2020 to 2030, faster than the average for all occupations. IT is projected to add about 667,600 new jobs, with demand for those workers stemming from a greater emphasis on cloud computing, the collection and storage of big data, and information security, according to the BLS.

The median annual wage for computer and information technology occupations was $94,729 in January 2021, which was higher than the median annual wage for all occupations ($45,760). In January 2022, the median wage for IT positions had increased to $96,667 – an uptick of about 2.05%.

Conversely, new IT hires in the last quarter of 2021 were paid 5% to 6% more than existing staff, according to Janco.

“In conversation with several CIOs, we learned that increases for new hires in the 9% to 12% range were not uncommon,” Janulaitis said. “ It is not uncommon for IT pros who are highly skilled and experienced (over 10 years) to be offered salaries at $125,000 and above. Salary disparity is a driver of dissatisfaction and an increase in attrition rate among existing employees.”

December 2021

Hiring of IT professionals is at record pace with 197,000 more IT jobs so far this year than at the same time last year, according to the US Bureau of Labor Statistics (BLS).

There has been growth in the IT job market each of the past eight months, according to IT employment consultancy Janco Associates. 

“Information-Technology leaders say they are boosting compensation packages and flexible work options to widen the pool of prospective job candidates, as demand surges for tech talent,” M. Victor Janulaitis, Janco’s CEO, stated on the company’s website. 

To entice employees and retain existing tech staff, CIOs are offering flexible work options, such as a combination of in-office and remote work. The median salary for IT professionals is expected to grow to between $96,000 and $97,000, up from just over $94,600 in January and $95,600 in June, Janulaitis wrote.

“Most CIOs have not recruited at this rate before. Janco attributes the hiring push of some CIOs to meet their company’s goals to recruit talent related to security, compliance and cloud computing, Those IT jobs are difficult ones to fill,” he said.

In 2019, 90,200 new IT jobs were created. As a result of the global pandemic. By contrast, 33,200 were lost in 2020. In 2021, almost 150,000 jobs were added to the IT job market.

All job markets included, nearly 100 million working-age people were excluded from the labor force in November 2021, according to Janco Associates, which is based on BLS data. Most, of course, are still in school, retired ill or disabled and unable to work, according to the BLS data. But, those excluded from the labor force also include 471,000 “discouraged workers,” which represents an increase from 460,000 last month. Among the reasons cited for not re-joining the workforce were the continued impact of vaccine mandates, travel restrictions, and new virus variants.

Roughly 34.4 million people have quit their jobs this year as they reevaluate their work lives, according to job-search company Joblist. A survey of 26,000 employees recently published by Joblist showed nearly three-quarters of respondents said they were actively thinking about quitting. And, roughly 34.4 million people have quit their jobs this year during 2021 as they reevaluate their work lives.

About 46% of the remaining workforce is considering leaving work because they’re not being allowed to work remotely, according to the Work Trend Index study by Microsoft Corp.  

“There are 94.438 million who just do not want work at all. That is a increase of almost 612,000 individuals from the same month last year,” according to Janco Associates’s website.

Baby boomers retiring is another factor in the continued fall in the Labor Participation rate.

Overall, though, the IT job market in the U.S. has added an average of about 13,000 positions during each month of 2021, up from a typical monthly average of between 5,000 and 8,000 jobs.

Job growth in the US IT industry had slowed and took a dip in October, adding just 4,800 positions, according to the BLS data that were included in the figures from Janco Associates. That was down from 8,900 positions added in the revised September figures.

In October, the overall growth in IT positions was even as the highly infectious delta variant of COVID-19 continued to hinder overall job growth, mainly due to slowdowns in the restaurant, entertainment, and service sectors.

The IT industry’s bigger challenge is finding qualified candidates for those IT jobs, Janulaitis said in a statement at the time. And the challenge won’t end soon, he said:

From data that we have reviewed, shutdowns resulted in fewer computer science candidates graduating from universities and trade schools. Those in the pipeline for those degrees were reduced as well. One of the drivers of that trend was that the closing of borders limited the number of foreign nationals who could qualify for that training and education.

Many of the new positions that CIOs are trying to fill are in new technologies. There is a shortfall of individuals who have the training and skills necessary. There are open positions that cannot be filled. … At the same, time attrition rates are on the rise in many IT organizations.

US IT job growth was stronger earlier in the year, before the delta variant and the talent shortage: August saw a surge of 25,400 new jobs on the heels of about 18,500 in June and 9,900 in July (all are revised figures), reflecting continuing business recovery from the pandemic. In fact, IT job growth has occurred for 15 consecutive months, though it was uneven through May. I has averaged 13,000 new jobs each month so far in 2021.

The IT job situation in the US continues to look very much like the pre-pandemic state: more positions than candidates. In fact, businesses would have filled more IT positions in September had they found enough qualified candidates, Janulaitis said. Finding web developers and cybersecurity and compliance pros remains the toughest task for CIOs, he said — and is causing HR to focus more on IT staff retention.

That talent shortage has put even greater pressure on businesses to increase salaries, Janulaitis said — and US IT salaries had already been trending up in 2021.

Janco still expects 2021 to have greater IT job growth — there were 189,000 new positions in 2021 as of Oct. 31, with two more months of hiring left in the year — than in any previous year, more than making up for jobs lost due to the pandemic. The last high was 2015, when 112,500 new positions were created. In 2018, 104,600 new IT positions were added; in 2019, the increase was 90,200; and in 2020, the industry lost 33,200 positions.

There are now 3.72 million IT pro jobs in the US, Janco estimates.

The monthly tech jobs report released by the CompTIA industry association also showed slower hiring growth in October. CompTIA calculated that there were 8,300 new US tech-sector jobs last month, down from September’s 18,700, August’s 26,800, July’s 10,700, and June’s 10,500 jobs. The US tech sector’s job numbers remain above their March 2020 peak of 4.76 million positions, nudging just past 4.81 million in October 2021, according to CompTIA data.

CompTIA calculates both technical and nontechnical positions at tech vendors, with roughly 44% being technical and 56% being nontechnical; Janco looks at IT positions, including software developers, in all industries.

CompTIA calculated the estimated unemployment rate for the tech sector at 2.1% in October, down from 2.2% in September but up from 1.5% in August and July. The current tech unemployment rate is within range of its 2018-19 lows, where it ranged from 1.2% to 2.4%. The national unemployment rate in October was 4.6%, down from 4.8% in September, according to the BLS.

October 2021

The job growth in the US IT industry slowed in September, adding 16,700 positions, according to US Bureau of Labor Statistics (BLS) data reported in the latest figures from IT employment consultancy Janco Associates. That’s down from 22,000 positions added in the revised August figures.

Overall growth in IT positions comes even as the highly infectious delta variant of COVID-19 continued to hinder overall job growth, mainly due to slowdowns in the restaurant, entertainment, and service sectors.

That August surge followed job growth of about 18,500 in June and 10,100 in July (both are revised figures), reflecting continuing business recovery from the pandemic in the US. In fact, IT job growth has occurred every month this year, though it was uneven through May, averaging 13,000 new jobs each month so far in 2021.

The IT job situation in the US continues to look very much like the pre-pandemic state: more positions than candidates. In fact, businesses would have filled more IT positions in September had they found enough qualified candidates for them, Janco CEO M. Victor Janulaitis said in a statement. Finding web developers and cybersecurity and compliance pros remains the toughest task for CIOs, he said — and is causing HR to focus more on IT staff retention.

That talent shortage has put even greater pressure on businesses to increase salaries, Janulaitis said — and US IT salaries had already been trending up in 2021.

Janco expects 2021 to have greater IT job growth — 145,000 to 152,000 new positions — than in any year since 2015, when 112,500 new positions were created. In 2018, 104,600 new IT positions were added; in 2019, the increase was 90,200; and in 2020, the industry lost 33,200 positions.

There are now 3.72 million IT pro jobs in the US, Janco estimates.

The monthly tech jobs report released by the CompTIA industry association also showed slower growth in September hiring. CompTIA calculated that there were 18,700 new US tech-sector jobs last month, down from August’s 26,800, but still a jump over both July’s gain of 10,700 and June’s gain of 10,500 jobs. The US tech sector’s job numbers remain above their March 2020 peak of 4.76 million positions, reaching 4.81 million in September 2021, according to CompTIA data.

CompTIA calculates both technical and nontechnical positions at tech vendors, with roughly 44% being technical and 56% being nontechnical, whereas Janco looks at IT positions, including software developers, in all industries.

CompTIA calculated the estimated unemployment rate for the tech sector at 2.2% in September, up from 1.5% in August and July, and the same as in June. The current tech unemployment rate is within range of its 2018-19 lows, where it ranged from 1.2% to 2.4%. The national unemployment rate in September was 4.8%, according to the BLS.

September 2021

The job growth in the US IT industry accelerated in August, adding 25,400 positions, according to US Bureau of Labor Statistics (BLS) data reported in the latest figures from IT employment consultancy Janco Associates. That growth in IT positions comes even as the highly infectious delta variant of COVID-19 slowed overall job growth, mainly due to slowdowns in the restaurant and entertainment sectors.

The August surge follows job growth of about 18,500 in June and 10,100 in July (both are revised figures), reflecting continuing business recovery from the pandemic in the US. In fact, IT job growth has occurred every month this year, though it was uneven through May.

The IT job situation in the US continues to look very much like the pre-pandemic state: more positions than candidates. In fact, businesses would have filled more IT positions in August had they found enough qualified candidates for them, Janco CEO M. Victor Janulaitis said in a statement. Finding web developers and cybersecurity and compliance pros remains the toughest task for CIOs, he said — and is causing HR to focus more on IT staff retention.

That talent shortage has put even greater pressure on businesses to increase salaries, Janulaitis said — and US IT salaries had already been trending up in 2021.

Janco expects 2021 to have greater IT job growth — 132,000 to 152,000 new positions — than in any year since 2015, when 112,500 new positions were created. In 2018, 104,600 new IT positions were added; in 2019, the increase was 90,200; and in 2020, the industry lost 33,200 positions.

There are now 3.7 million IT pro jobs in the US, Janco estimates.

The monthly tech jobs report released by the CompTIA industry association also showed a surge in August hiring. CompTIA calculated that there were 26,800 new US tech-sector jobs last month, a jump over both July’s gain of 10,700 and June’s gain of 10,500 jobs. The US tech sector’s job numbers have now exceeded their March 2020 peak of 4.76 million positions, reaching 4.79 million in August 2021, according to CompTIA data.

CompTIA calculates both technical and nontechnical positions at tech vendors, with roughly 44% being technical and 56% being nontechnical, whereas Janco looks at IT positions, including software developers, in all industries.

CompTIA calculated the estimated unemployment rate for the tech sector at 1.5% in August, the same as in July and down from 2.2% in June. The current tech unemployment rate is approaching its 2018-19 lows, where it ranged from 1.2% to 2.4%. The national unemployment rate in August was 5.2%, according to the BLS.

August 2021

The job growth in the US IT industry continued at a steady pace in July, adding 11,200 positions, according to figures from the US Bureau of Labor Statistics (BLS) reported in the latest figures from IT employment consultancy Janco Associates. June saw an increase of 11,400, reflecting continuing business recovery from the COVID-19 pandemic in the US. In fact, IT job growth has occurred every month this year, though it was uneven in the first five months of the year.

Today, the jobs situation looks very much like the pre-pandemic state: more positions than candidates. “With reopening, more organizations are actively recruiting,” Janco CEO M. Victor Janulaitis said in a statement. “In full-employment states, there are many positions for IT pros that remain unfilled due to the lack of qualified candidates.”

That’s put pressure on businesses to increase salaries.

Janco expects 2021 to have greater IT job growth — 108,000 new positions — than in any year since 2015, when 112,500 new positions were created. The year 2018 saw 104,600 new IT positions; 2019 saw 90,200; and 2020 saw a loss of 33,200 positions.

There are nearly 3.7 million IT pro jobs in the US, Janco estimates.

The monthly tech jobs report released by the CompTIA industry association calculated that there were 10,700 new US tech sector jobs in July, similar to June’s gain of 10,500 jobs and following gains the entire year. The US tech sector’s job numbers have now essentially matched their March 2020 peak of 4.76 million positions, according to the CompTIA data.

CompTIA calculates both technical and nontechnical positions at tech vendors, with roughly 44% being technical and 56% being nontechnical, whereas Janco looks at IT positions, including software developers, in all industries.

CompTIA calculated the estimated unemployment rate for the tech sector as 1.5% in July, down from 2.2% in June. The current tech unemployment rate is approaching its 2018-19 lows, where it ranged from 1.2% to 2.4%. The national unemployment rate in July was 5.4%, according to the BLS.

July 2021

The US IT industry has seen strong job growth so far in 2021, according to revised figures from the US Bureau of Labor Statistics (BLS) as reported in the latest figures from IT employment consultancy Janco Associates.

The BLS has adjusted its figures on job growth for all of 2021, bringing the total hires to 69,000 IT staffers through June. The agency had previously reported 47,700 jobs through May, a figure now revised upward to 57,100. June saw an additional 11,900 hires, and it’s possible the BLS could revise its figures again in future reports.

Janco also confirmed previously reported preliminary data on US IT salaries from its own surveys. As the jobs market remains steady in its post-COVID recovery, IT salaries have started to increase as organizations struggle to fill some positions.

That salary survey shows that IT execs in large enterprises are getting the largest salary boosts, with a median increase of 3.2%. Those in midsize enterprises are seeing median rises of 1.2%. For lower-level positions, IT pros do better at midsize enterprises than at large ones: Middle managers at large enterprises are seeing 0.6% boosts, while those at medium-sized firms are seeing 1.3% increases.

IT staffers are seeing the least improvement — an ongoing phenomemon across all company sizes, in which IT execs continue to be rewarded more. Staffers at large enterprises are realizing 0.4% gains; those at midsize enterprises are seeing 0.7% gains. 

At its worst, more than 100,000 IT jobs were lost during the depths of the pandemic in spring 2020, though two-thirds of those came back as the year progressed. Still, 2020 ended with 33,200 fewer IT jobs in the US compared to 2019. With the 69,000 estimated job gains so far in 2021, the US IT job market at the end of June is at 16,700 ahead of the 2020 peak in February — and nearly 140,000 jobs ahead of the 2020 nadir in July.

There are more than 3.6 million IT pro jobs in the US, Janco estimates.

The monthly tech jobs report released by the CompTIA industry association calculated that there were 10,500 new US tech sector jobs in June, following gains in each previous month of 2021. The US tech sector’s job numbers have now essentially matched their March 2020 peak of 4.76 million positions, according to the CompTIA data.

CompTIA calculates both technical and nontechnical positions at tech vendors, with roughly 44% being technical and 56% being nontechnical, whereas Janco looks at IT positions, including software developers, in all industries.

CompTIA’s data does show a softening of hiring, with small reductions in job postings in several roles, such as for software developers and systems analysts, as well as in several cities, including Washington, D.C., Atlanta, and San Francisco. By contrast, postings grew for positions in San Jose, Calif. The data show more variability, indicating perhaps some settling of hiring activities.

CompTIA calculated the estimated unemployment rate for the tech sector as 2.2% in June, down from 2.4% in May. The current tech unemployment rate is approaching its 2018-19 lows, where it ranged from 1.2% to 2.4%.

June 2021

As the US IT jobs market remains steady in its post-COVID recovery, salaries have started to increase as organizations struggle to fill some positions. That’s based on a survey to be releasd June 15 by IT employment consultancy Janco Associates. Janco provided Computerworld a preview of that survey.

That salary survey shows that IT executives in large enterprises are getting the largest salary boosts, with a median rise of 3.2%. IT execs in midsize enterprises are seeing median rises of 1.2%. For lower-level positions, IT pros do better at midsize enterprises than at large ones: Middle managers at large enterprises are seeing 0.6% boosts, while those at midsize enterprises are seeing 1.3% rises.

IT staffers are seeing the least improvement — an ongoing phenomemon across all company sizes, in which IT execs continue to be rewarded more — with those at large enterprises registering 0.4% gains and those at midsize enterprises seeing 0.7% gains. 

The US IT employment data from the Bureau of Labor Statistics (BLS) has been very volatile in 2021, with the agency reducing its prior-month estimates several times this year. The agency, for example, reduced its 2021 job gain count by 14,100 from earlier estimates. The BLS data shows a May rise in IT hires of 7,700, and — even with the downward BLS revisions for prior months — the net growth for US IT jobs this year stands at about 47,700, according to Janco’s analysis.

At its worst, more than 100,000 IT jobs were lost during the depths of the pandemic in spring 2020, though two-thirds of those came back as the year progressed. Still, 2020 ended with 33,200 fewer IT jobs in the US compared to 2019. With the 47,700 estimated job gains so far in 2021, the US IT job market at the end of May is at 13,500 more than the 2020 peak in February — and nearly 150,000 ahead of the 2020 nadir in July.

There are more than 3.6 million IT pro jobs in the US, Janco estimates.

The monthly tech jobs report released by the CompTIA industry association calculated that there were 10,500 new US tech sector jobs in May, following gains in each previous month of 2021. CompTIA calculates both technical and nontechnical positions at tech vendors, with roughly 44% being technical and 56% being nontechnical, whereas Janco looks at IT positions, including software developers, in all industries.

Still, the US tech sector’s job numbers have not yet matched their March 2020 peak of 4.76 million positions. As of last month, there were 4.74 million, a number that continues to grow.

CompTIA’s unemploment rate estimate for the tech sector stood at 2.4% in May, within its range over the last few months — versus 5.8% in May for the national rate for all industries. For previous months, CompTIA calculated a 2.5% tech unemployment rate in April, 1.9% in March, and 2.4% in February. The rise in the overall tech unemployment rate may reflect a loss of sales jobs in the tech sector, even as technologist jobs grew.

CompTIA also saw the number of tech-related job listings jump in May, to about 365,000 versus the 307,000 estimated for April. Job postings have grown by about 158,000 so far in 2021.

Software developers constituted the largest pool of listed openings at 112,200, with listings for IT support specialists coming in second at 28,200 and for system engineers and architects third at 27,200 — all represent significant increases from May.

The top sector for tech job postings in May was manufacturing, which had 70,970 positions open. Professional and technical services followed at 58,783, then finance and insurance at 31,054, and information services at 20,244.

The Washington, D.C. metro area had the most job postings, 21,611, followed by the New York metro area with 20,481; the Dallas metro area with 14,796; the Los Angeles metro area at 12,825; and the Atlanta metro area at 12,825. The San Francisco metro came in sixth at 11,918, just 117 more postings than in April. And the adjacent San Jose metro came in ninth at 8,746.

The Chicago metro had the greatest decline in postings, with 10,526 postings — down 1,025 from April. On the West Coast, slight declines in job postings were recorded in the Los Angeles area (205 fewer), the Seattle area (51 fewer, for 80,080 in May), and the San Jose metro area (466 fewer, wiping out the 117 gain in the adjacent San Francisco metro).

May 2021

Nearly all the US IT jobs lost in 2020 during the COVID-19 pandemic have come back, with IT employment enjoying eight straight months of growth. Of course, some of the replacement jobs were in IT specialties other than the jobs lost, as there has been a steady trend of declining data center and telecommunications positions in favor of software development jobs; that was true, even before the pandemic.

At its worst, more than 100,000 IT jobs were lost during the depths of the pandemic in spring 2020, though two-thirds of those came back as the year progressed. Still, 2020 ended with 33,200 fewer IT jobs in the US compared to 2019.

So far in 2021, 30,400 IT jobs have been added, nearly erasing the 2020 net losses.

And IT jobs in 2021 are set to continue to grow, according to the latest figures from IT employment consultancy Janco Associates. It expects another 70,000 IT jobs to be available this year. Janco’s numbers come from the US Bureau of Labor Statistics (BLS) monthly reports.

When adjusted for seasonality, March saw 6,500 new IT jobs, February saw 9,400, and January saw 14,400. The January and February numbers were revised up significantly from BLS’s original estimate of 8,500 and 6,000, respectively.

The Janco figures jibe with a report released by the CompTIA industry association. It calculated that there were 9,700 new US tech sector jobs in March, following a gain of 7,700 in February and 19,500 in January. CompTIA calculates both technical and nontechnical positions at tech vendors, whereas Janco looks at IT positions, including software developers, in all industries.

Using a much broader definition of IT, including sales positions, CompTIA estimated that 50,000 IT-related jobs were added in March across all industries, following a 178,000-job gain in in February and a 78,000-job gain in January. That reflects an unemployment rate of 1.9%, down from 2.4% in February 2021 and the lowest rate since August 2019.

Nationally, for all jobs, the US unemployment rate fell from 6.2% in February to 6.1% in March, according to the BLS. But the national unemployment rate is closer to 9% if those who have given up looking are included, estimates Oxford Economics; the BLS reports the level of these discouraged workers has remained steady.

CompTIA also saw the number of IT-related job listings grow by about 30,000 in March, passing 307,000. That follows a rise of 44,300 listings in February and 26,000 in January.

Software developers constituted the largest pool of listed openings at 93,000, with listings for IT support specialists coming in second at 25,800 and for system engineeris and architects third at 23,200.

April 2021

Nearly all the US IT jobs lost in 2020 during the COVID-19 pandemic have come back, with IT employment enjoying eight straight months of growth. Of course, some of the replacement jobs were in IT specialties other than the jobs lost, as there has been a steady trend of declining data center and telecommunications positions in favor of software development jobs; that was true, even before the pandemic.

At its worst, more than 100,000 IT jobs were lost during the depths of the pandemic in spring 2020, though two-thirds of those came back as the year progressed. Still, 2020 ended with 33,200 fewer IT jobs in the US compared to 2019.

So far in 2021, 30,400 IT jobs have been added, nearly erasing the 2020 net losses.

And IT jobs in 2021 are set to continue to grow, according to the latest figures from IT employment consultancy Janco Associates. It expects another 70,000 IT jobs to be available this year. Janco’s numbers come from the US Bureau of Labor Statistics (BLS) monthly reports.

When adjusted for seasonality, March saw 6,500 new IT jobs, February saw 9,400, and January saw 14,400. The January and February numbers were revised up significantly from BLS’s original estimate of 8,500 and 6,000, respectively.

The Janco figures jibe with a report released by the CompTIA industry association. It calculated that there were 9,700 new US tech sector jobs in March, following a gain of 7,700 in February and 19,500 in January. CompTIA calculates both technical and nontechnical positions at tech vendors, whereas Janco looks at IT positions, including software developers, in all industries.

Using a much broader definition of IT, including sales positions, CompTIA estimated that 50,000 IT-related jobs were added in March across all industries, following a 178,000-job gain in in February and a 78,000-job gain in January. That reflects an unemployment rate of 1.9%, down from 2.4% in February 2021 and the lowest rate since August 2019.

Nationally, for all jobs, the US unemployment rate fell from 6.2% in February to 6.1% in March, according to the BLS. But the national unemployment rate is closer to 9% if those who have given up looking are included, estimates Oxford Economics; the BLS reports the level of these discouraged workers has remained steady.

CompTIA also saw the number of IT-related job listings grow by about 30,000 in March, passing 307,000. That follows a rise of 44,300 listings in February and 26,000 in January.

Software developers constituted the largest pool of listed openings at 93,000, with listings for IT support specialists coming in second at 25,800 and for system engineeris and architects third at 23,200.

March 2021

As the overall US economy showed continued glimpses of recovery in February, the IT job market continued the rebound that began in the fall, though at a slower pace than in January.

Growth last month was 13,700, according to the latest figures from IT employment consultancy Janco Associates. January saw 8,600 new IT jobs. When adjusted for seasonality, February saw 6,000 new IT jobs, and January saw 10,900, down dramatically from the US Bureau of Labor Statistics’ (BLS’) original estimate of 18,200.

Still, the overall trend for IT — whose US jobs number 3.6 million — remains on an upward trajectory.

The Janco figures jibe with a report released by the CompTIA industry association. It calculated that there were 7,700 new US tech sector jobs in February, following a gain of 19,500 in January. CompTIA calculates both technical and  nontechnical positions at tech vendors, whereas Janco looks at IT positions, including software developers, in all industries.

Using a much broader definition of IT, including sales positions, CompTIA estimated that 178,000 IT-related jobs were added in February across all industries, following a 78,000-job gain in January. That reflects an unemployment rate of 2.4%, down from 3.0% in December 2020.

Nationally, for all jobs, the US unemployment rate fell from an adjusted 6.3% in January to 6.2% in February, according to the BLS. But the national unemployment rate is closer to 9% if those who have given up looking are included, estimates Oxford Economics; the BLS reports the level of these discouraged workers has remained steady.

CompTIA also saw the number of IT-related job listings grow by about 44,300 in February, passing 277,000. That follows a rise of 26,000 listings in January. Software developers constituted the largest pool of listed openings at 88,000, with listings for systems engineers and architects coming in second at 22,700. But Janco CEO M. Victor Janulaitis expects that over the next several years, coders will find jobs scarcer as low-code development gains traction, even as demand for software developers overall increases.

February 2021

Even as the overall US economy struggled in January — adding just 6,000 private sector jobs and 49,000 jobs overall — the seasonally adjusted IT job growth last month was 18,200, according to the latest figures from IT employment consultancy Janco Associates. The past two months saw 55,000 new IT jobs, revised up from the 18,000 total reported a month earlier, based on revisions from the US Bureau of Labor Statistics.

Still, compared to January 2020, US IT jobs have decreased by 35,800, a loss of about 1%. Last spring, more than 100,000 IT jobs were lost due to the COVID-19 pandemic, representing about 3% of the IT workforce.

The Janco figures jibe with a report released by the CompTIA industry association. It calculated that there were 19,500 new US tech sector jobs in January. CompTIA calculates both technical and  nontechnical positions at tech vendors, whereas Janco looks at IT positions, including software developers, in all industries.

Using a much broader definition of IT, including sales positions, CompTIA estimated that 78,000 IT-related jobs were added in January across all industry sectors. That reflects an unemployment rate of 2.4%, down from 3.0% in December 2020. Nationally, for all jobs, the US unemployment rate fell to 6.3% from 6.7%. But the national unemployment rate is closer to 9% if those who have given up looking are included, estimates Oxford Economics.

CompTIA also saw the number of IT-related job listings grow by about 26,000 in January, passing 232,000.

Over the coming decade, Janco CEO M. Victor Janulaitis expects 11% growth in US IT jobs. “Most of the growth in the IT job market will be with software developers, quality assurance, and testers,” he said in a statement. “This will be driven by [work from home] as it is will be embraced by more enterprises in normal operations and internet-centric applications are developed and deployed.

“The projected growth for that sector alone will be almost 18%,” he said.

January 2021

For the first time since the dot-com bust of 2000-2002, US IT salaries were flat in 2020, rising a negligible 0.08% to an average of $94,609 per year, according to the most recent survey of IT executives by management consultancy Janco Associates. The year also ended with 55,900 fewer jobs than the US IT industry had on Jan. 1, 2020 — a drop of 1.5% for the year. (Last week, the US Bureau of Labor Statistics [BLS] revised its figures for 2020, resulting in a revised drop of 55,900 versus the 81,100 reported previously.)

A separate survey by the industry association CompTIA, using BLS data, showed that the broad US tech industry showed job growth of 391,000 positions (22,000 of which were at tech vendors) in December 2020 — even as the US as a whole lost 140,000 jobs. About 44% of those tech sector jobs are for positions such as IT staff, software developers, and IT project managers; the rest are support positions such as sales, marketing, and management.

Janco’s survey focuses specifically on IT jobs, mainly people in a CIO’s organization, whereas the CompTIA survey looks at the entire tech sector.

The December growth in tech and IT jobs still left the broader tech sector below December 2019’s level, with 4.68 million jobs in December 2020, down from 4.73 million a year earlier. CompTIA’s survey shows a steady increase in tech jobs since July 2020, after a steep drop that began in March 2020 due to the COVID-19 pandemic.

The Janco survey showed that IT middle managers lost the most pay ground in 2020, with an average 0.08% salary reduction at large enterprises and 0.07% reduction at mid-sized enterprises. IT staff saw 0.03% average salary increases in large enterprises and 0.04% in medium enterprises. Executives did the best, of course: their salaries were up 0.59% in large enterprises and up 0.35% in medium ones.

April and May were the worst months for US IT jobs in 2020, Janco’s data shows. In those months, 116,000 IT pros lost their jobs due to COVID-19 pandemic shutdowns. Hiring partially recovered in later months, but the total of 3.58 million US IT jobs in 2020 remained below 2019’s 3.64 million (but slightly above 2018’s 3.54 million).

Janco notes that IT consulting and contract positions meant to augment IT staff were all but eliminated in 2020 and hiring growth stalled in the second wave of lockdowns that began in the fall as COVID-19 infections resurged. Those infection rates continue to grow in early 2021; Janco’s interviews with 101 US CIOs reveal that they don’t expect IT job or salary growth in 2021.

Still, IT was fortunate in 2020 compared to many other industries. The COVID-19 pandemic devastated many industries, eliminating jobs at an unprecedented scale in the travel, hospitality, entertainment, and events businesses. Retailers with physical stores faced massive job losses as well, though manufacturing has largely bounced back. The US overall had 9.4% fewer jobs as of June 30 (the latest data available) compared to 2019, the BLS reported. The tech unemployment rate has been roghly half that of the national rate throughout the pandemic, ending at 3% in December 2020 versus 6.7% for the economy as a whole, CompTIA reported.

Despite those massive losses in multiple industries, the average US salary rose 2.6% in 2020, according to the PayScale salary survey, which was last updated on Oct. 12. The latest data from the BLS, which covers the first half of 2020, showed an 8.6% average salary increase from a year earlier. Some of the salary increases reflect higher pay for grocery workers, delivery drivers, and warehouse workers whose jobs became more critical during the lockdowns and who were at greater risk of contracting the virus in their work.

Of course, people who lost their jobs aren’t included in salary surveys, so those figures reflect the pay of the still-employed.

CompTIA reports that software developers had the largest employment gains (4,700 hires) in December, triple that of the next-largest group, systems analysts (1,400 hires).

December 2020

After three months of rebound, the US IT job market reversed course in November, shedding 8,300 jobs. That loss follows a 9,300-job gain in October, a 13,500 gain in September, and a 4,500 gain in August. For the year, the net loss of US IT jobs now stands at 81,100, still down from a peak high of 102,900 job losses this year as of August, according to the most recent survey of IT executives by management consultancy Janco Associates. 

In November, “the major loss of jobs for IT professions was in [small businesses] and consulting firms that service them; 7.5 million small to mid-size business are disproportionately impacted by shutdowns,” said Janco CEO M. Victor Janulaitis. He said many of these closures escape notice because they shut down before their debt levels require going through bankruptcy court.

Large companies have also shuttered or retrenched, he said.

Three quarters of the lost IT jobs in the US are concentrated in two segments, he said. One is data processing, hosting, and related services, the other is computer systems design and related services.

“Hiring of IT professionals has all but stopped due to the uncertainty about the recovery,” Janulaitis said. And the resurgence of the COVID-19 pandemic this fall, and the likelihood that vaccinations will be largely complete only in summer 2021, suggests that IT jobs will be at risk for the foreseeable future, he said, as many businesses continue to shrink and many others put off anchoring until there’s more economic certainty.

November 2020

IT jobs lost at the outset of the COVID-19 pandemic and its lockdowns continue to recover slowly, with an additional 12,700 US jobs added in October — bringing the total recovered jobs since August to 27,800. Those autumn gains bring the loss of US IT jobs to 75,100 for the year, down from a high of 102,900 job losses as of August, according to the most recent survey of IT executives by management consultancy Janco Associates.

The IT job market continues to struggle with the closure of many small- and medium-sized businesses and of many retail operations, in addition to broad cutbacks in all industries meant to preserve cash, said Janco CEO M. Victor Janulaitis.

In addition, the percentage of data center jobs has dropped from 10% of the US IT workforce to 9% since the pandemic began, indicating more severe cutbacks in back-end IT services as part of a shift to the cloud.

A separate report by Foote Partners, which conducts salary surveys on IT jobs and certifications, shows a mixed bag for IT pros in 2020, with some skills increasing in compensation despite (or because of) the pandemic, and others losing value. On average, though, IT compensation has held steady.

Gainers include a variety of positions involving security, Apache ZooKeeper distributed configuration, the Hbase SQL database, the Ethereum blockchain, Oracle Coherence caching, Marketo marketing automation, the Apache Flink stream-processing framework, natural language processing, master data management, and the Keras deep learning API.

Decliners include BusinessObjects and Cognos application development, Google App Engine and JSON web development, Oracle Application Server, SAP Enterprise Business Applications, SNA networking, mobile device management, Cisco’s UCCX call center platform, big data analytics, Windows NT, Suse Linux, and Tibco Enterprise Messaging Service.

October 2020

Although the  IT and telecommunications job market in the US is still expected to shrink by 64,000 jobs this year compared to 2019, the recovery of IT jobs lost during the early days of the pandemic continued for a second month. The most recent survey of IT executives by management consultancy Janco Associates shows that about 12,200 IT jobs were added in September following a net gain of 6,900 in August. 

At the outset of the pandemic, more than 105,000 US IT jobs were lost as companies retrenched in the face of COVID-19, more than erasing the 90,200 jobs added in all of 2019. Those losses have been partially addressed since through rehiring and new hires. As a result, over the last nine months, IT jobs were down by 85,000.

However, Janco doesn’t forecast a recovery in the IT job marked until spring 2021, as the US economy suffers new waves of infections that slow or even reverse prior gains. In October, an additional wave of IT layoffs is expected as airlines furlough tens of thousands of workers now that federal job subsidies have ended for that industry.

Companies are leery about expanding during uncertainties around government action, particularly the stalled stimulus efforts, said Janco president Victor Janulaitis. The November presidential election is another cause for companies to wait and see. “Spending for IT products and services has all but stopped as companies reevaluate the state of the economy globally as new waves of selected shutdowns occur,” he said.

September 2020

By Ken Mingis, Executive Editor, Computerworld

Although the U.S. IT and telecommunications job market is still expected to shrink by 64,000 jobs in 2020 versus 2019, the worst may be over – and about a third of the IT jobs lost during the COVID-19 pandemic are expected to have come back by 2021. That’s according to the most recent survey of IT executives by management consultancy Janco Associates.

For the first time in six months, August saw a net gain in the number of IT jobs: up 6,900. The U.S. Bureau of Labor Statistics also revised the number of IT jobs lost in July, showing 4,400 fewer jobs were lost than originally reported. Still, over the last 12 months, IT jobs fell by 81,800, nearly erasing the 90,200 jobs gained in 2019.

“IT hiring will remain soft but improving slightly. …Major many companies are resuming existing operations slowly, but are holding back on any expansion until after the [Nov. 3] election,” said Janco’s latest report.

But some sectors will continue to lose jobs, it noted, including the airline industry, which is poised to lay off tens of thousands of employees across all roles, not just IT, as federal COVID-related subsidies end on Sept. 30. Cities such as Portland, Ore. that have seen ongoing civil unrest due to protests over police killings of Black citizens will also see deferred hiring until the unrest subsides, Janco said.

IT organizations remain cautious on spending, with very few new initiatives or expansions of current efforts being funded beyond the initial rampup in work-from-home and social-distancing technology investments at the start of the crisis.

August 2020

Coronavirus spikes in parts of the U.S. in July have worsened hiring conditions for IT professionals, and management consulting firm Janco Associates now doesn’t expect any rebound in hiring until late this year or early in 2021.

Janco now estimates that just 25,000 new IT jobs will be created in 2020; there are now more than 163,000 fewer tech jobs than a year ago. In July alone, another 10,900 IT positions disappeared, the company said.

“We have found that a number of companies have already shuttered their doors or are expanding layoffs that impact the IT job market,” Janco CEO Victor Janulaitis said in a statement. “This includes oil and gas drillers like Whiting Petroleum and Diamond Offshore, retailers like J Crew, manufacturers like Briggs & Stratton, and grocers like Dean and DeLuca. As a result, IT professionals working for those companies are looking for new employment opportunities.

“Until after the election…, when the public feels [it] can go back to a normal life [and]  more companies open their doors, hiring for new positions in IT will be limited at best,” he said. “In addition, the continued civil unrest is slowing confidence by the public, which in turn, hinders corporate confidence.”

He noted the stalemate in Washington, D.C. over new efforts to prop up the U.S. economy, as several states deal with increasing numbers of COVID-19 cases.

“Spending for IT products and services has all but stopped as companies reevaluate the state of the economy globally as new waves of selected shutdowns occur,” Janulaitis said. “With more companies adopting [work from home] to address ‘social distancing’ and avoid in-office contacts, fewer companies are taking an aggressive approach to any additional spending for IT products and services. It does not help that the U.S. Congress and the president are at a stalemate on pandemic relief.”

July 2020

The wave of IT layoffs caused by the COVID-19 pandemic did not end in May 2020 as expected, with June seeing 6,000 more layoffs as business uncertainties rose because of the increase in coronavirus infections in the U.S., according to new data from management consulting firm Janco Associates. The pandemic’s economic fallout had already led to about 117,000 job losses in U.S. IT positions in April and early May 2020.

The increase in COVID-19 infections across most U.S. states in June prompted the additional layoffs, and Janco’s June survey of U.S. IT organizations shows that further layoffs – though at the relatively small scale seen in June – are expected given business uncertainties. That survey also said that salary increases for IT staffers are “a thing of the past.”

The job losses were exacerbated by the extensive protests over the police killings of George Floyd and others, Janco said. That led to additional economic uncertainty, particularly in the retail industry hit by looting, leading to additional closings, deferred reopenings, and unexpected costs.

In addition, a Trump Administration decision last month to pause the use of H-1B visas, which are commonly used to fill IT positions, will not help U.S. IT pros in the near term, Janco noted. Because it applies to new hires it does little to free up existing positions.

IT organizations don’t expect to begin hiring again until late 2020 or early 2021, assuming that the infections are under control and the economic reopening interrupted in June can resume. Without a sustained reopening, companies won’t see demand for goods and services that provides the money for new and replacement hires.

Janco CEO Victor Janulaitis now expects the net number of new U.S. IT jobs in 2020 will be about 30,000, versus the 94,500 it had expected before the epidemic struck. In 2019, the U.S. IT job market grew by 90,200.

June 2020

The wave of IT layoffs caused by the COVID-19 pandemic has ended, according to new data from management consulting firm Janco Associates. The pandemic’s economic fallout resulted in about 117,000 job losses in U.S. IT positions in April and early May 2020.

But Janco’s May survey of U.S. IT organizations shows that further layoffs are largely not expected. But neither is much IT job growth. IT organizations don’t expect to begin hiring again until late 2020, assuming that the gradual economic reopening now in progress continues and demand for goods and services resumes, providing the money for new and replacement hires.

Janco CEO Victor Janulaitis expects that the net number of new U.S. IT jobs in 2020 will be about 35,000, versus the 94,500 it had expected before the epidemic struck. In 2019, the U.S. IT job market grew by 90,200.

May 2020

It’s not yet at the level of “Brother, can you spare a dime?” for IT workers, as it is for many workers in retail, entertainment, and hospitality. But as it becomes apparent the road to recovery from the COVID-19 pandemic will be take several years, IT pros are seeing layoffs in the U.S. and diminished prospects for future work, both as staff and as contractors.

In April 2020, IT pros saw 102,300 layoffs in the U.S., according to management consulting firm Janco Associates. And Janco has now more than halved the expected IT job growth in 2020 that it predicted just a month ago – to 40,000 versus the earlier prediction of 95,400 IT jobs.

Janco’s current projection for U.S. IT jobs this year is now 3.6 million, down from 2019’s 3.7 million U.S. IT jobs.

Companies have essentially stopped filling IT positions and halted new contract work, Janco CEO Victor Janulaitis said, based on conversations with CIOs and CFOs. That means IT pros who lose their jobs will have little prospect of employment or contract work in 2020.

“Until the public begins to feel they can go back to a normal lifestyle and companies open their doors, IT hiring will be nonexistent,” he said.

Janulaitis noted that there had been a surge in IT contract work at the beginning of the COVID-19 crisis to help set up work-at-home environments, from collabration tools to VPNs. “The demand for contractor help in this effort was high initially, but now is non-existent,” Janulaitis said. The tech startup sector is also in crisis.

Janulaitis does expect IT hiring to begin picking up at the end of the year. That’s in line with the current thinking for the economy as a whole; various U.S. Federal Reserve executives and economists have said they expect the current effective jobless rate of about 23% to fall back but still be about 10% in 2021. The official jobless rate stands at 14.7% – versus 3.5% in 2019 – but that count misses recent layoffs, laid-off people not looking for work during the crisis, and the self-employed.

Broadly, expectations of a V-shaped recovery have given way to expectations of a prolonged decline and then slow recovery, since there is no vaccine for COVID-19, treatments and testing are not available at meaningful levels to determine who can work safely, it’s not known whether infected people develop immunity, and the ramifications of the various efforts now under way to reopen parts of society and economy remains unknown.

The fate of IT positions is not immune from these general economic factors. “All of this has put IT professionals the same state as the rest of the labor market,”Janulaitis said.